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Viejas Casino & Resort

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Viejas Casino & Resort
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185 Reviews from our TripAdvisor Community

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Showing 176: English reviews
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Reviewed 2 days ago NEW

I am totally blown away about how nice this has become. First class! Better than Las Vegas! The buffet was the best I have ever had. The rooms were REALLY nice. The staff was so helpful and friendly. The only thing that could be improved is wifi - it was a little slow. That is the ONLY thing we found...

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Helpful?
Thank Nancy M
Bay Area, CA
HOTEL’S FAVORITE REVIEW
Reviewed March 19, 2017

FOOD: excellent. The Buffet and The Cafe offer great selection and the food is cooked very well. I'd rate it better than any of Las Vegas' buffets (Aria, Bellagio, Wynn, Caesars). DECOR: very modern and chick. Lots of glass, wood, and water walls. Reminded me of Aria. PARKING: self of valet. CASINO: lots of choices. The gambling floor is very...

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Helpful?
Thank dve2z
About Hotel's Favorite Review
San Diego, California
Reviewed 2 days ago NEW

We stopped in on a whim, traveling with some time to kill. The staff here is amazing, from the valet, porter, front desk to the servers in the buffet. The room was wonderful. Everything feels fresh and new. The bathroom was huge, clean and well appointed. There were plenty of convenient outlets in the room and a charging station for...

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Thank Beverly S
West Covina, California, United States
Reviewed 3 days ago NEW

The casino is very nice and offers different restaurants for every budget and taste. Everything is very clean and we loved the decor. When you sign up for a players card you get $10 in free play which is a nice bonus as well as a two for one buffet valued at $ 40. The downside is that all the...

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Helpful?
Thank Koln101
Tom M, General Manager at Viejas Casino & Resort, responded to this review

Hi Koln101, Thank you for visiting Viejas, we're glad you enjoyed our dining options and the ambiance, as we've put a great deal of effort into both, however, we are sorry that you did not enjoy yourself completely while with us. We want every guest that walks through our doors to be excited and have fun while they are here,...

San Diego, California
Reviewed 1 week ago NEW

Lise and Kevin were outstanding! So sweet sweet and kind. They really showed us what hospitality is all about. Thank you for helping make my boyfriends birthday so very special! :) The hotel was sold out but they still managed to get us an upgrade to a suite. Always smiling and always engaged, they made the resort feel like home....

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Helpful?
Thank kovtunmelina
Tom M, General Manager at Viejas Casino & Resort, responded to this review

Thank You! We're happy we were able to make your boyfriend's birthday so enjoyable. It's such a good feeling to know we were able to be a part of his special day, so thank you for celebrating it with us. We'll let Lise and Kevin know how much you appreciated them. We look forward to seeing you back soon!

Rocklin, California
Reviewed 2 weeks ago

On my 3rd & last night as I'm writing my review. ROOM - Upon check-in, I asked about the pool as I packed my swimsuit. Nathan at the front desk informed me that the pool is closed for a whole week, apologized for the inconvenience and added a $20 free play credit on my player's card. Thankful for that. I...

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Helpful?
Thank paula l
Tom M, General Manager at Viejas Casino & Resort, responded to this review

Hi Paula, Thank you for your honest feedback. While we are dismayed that your stay was not up to the world-class standards we hold ourselves to, we do appreciate you letting us know and allowing us to reach out to you to make things right. Although you were not completely happy with your stay, we do hope you are satisfied...

San Diego, California, United States
Reviewed 4 weeks ago

Spent a couple days with one of my friends and we had a really nice experience. We took advantage of seeing my host upon check in.....we got a $50 food credit based on play (of course)...and this was one of the give away days, so we both got a cocktail shaker...nice. Happy hour was nice and relaxing, then we had...

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Helpful?
Thank Benita M
Tom M, President at Viejas Casino & Resort, responded to this review

Hi Benita, It sounds like you and your friend had a lovely 'staycation' here with us and we're so pleased that you did. We love hearing that our guests have a good time — it means the world to us that did. By the way, have you heard about our BOGO at the Buffet offer going on right now? When...

Hayden Lake, Idaho
Reviewed March 18, 2017

Had to stay here a night on work trip due to our preferred San Diego rooms being booked up. Aside from the clean ambiance upon first entering, it was watching and then my own interactions with the front desk staff that impressed me with their attentive professionalism, courtesy, appearance and total service attitude and actions. This was true of all...

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Thank mumbaigo
Arlington, Virginia
Reviewed March 7, 2017 via mobile

My family stays there for couple of nights and we had a great time... the hotel is clean, crisp & well maintained. Shower room is a chic design. Did a good job on keeping the room decor with a little touch of classy yet contemporary style. Pool was out of service under renovation.

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Helpful?
Thank Serehnityme
Tom M, President at Viejas Casino & Resort, responded to this review

Thank you for taking a moment to share your thoughts about your recent visit to Viejas. We're glad that you enjoyed your stay. We apologize for the inconvenience of the pool being closed, however, it will be open again beginning April 1st! We look forward to seeing you back again soon! Sincerely, Your Viejas Team

Santee, California
Reviewed March 4, 2017

The casino is great, Buffet is best in SoCal (even though they keep raising prices), the cafe is wonderful as well. Regarding the hotel: I swear the pool or nearby area is always being fussed with. Lately it looks like the pool is being re-plastered. The last 3 times I've been the pool is either closed or closed and under...

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Helpful?
Thank polizzi82
Tom M, President at Viejas Casino & Resort, responded to this review

Hi there, Thank you for your review. We always appreciate when guests leave us feedback so that we can continue to provide the best possible service to them. We will certainly look into the cleaning schedule for that particular bathroom. We can assure you that all of our rooms are cleaned on a daily basis, but perhaps, that one needs...

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Restaurant
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Food & drink at the hotel
North of the Border
North of the Border
Cuisines: Mexican
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
  • Restaurant
  • Hot Tub
  • Spa
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
Official Description (provided by the hotel)
Located only 25 miles east of San Diego on an Indian Reservation, Vejas Casino & Resort is a Forbes Travel Guide 4-Star hotel and recipient of the AAA Four Diamond award since 2013. At Viejas Casino & Resort, guests enjoy the gold standard in Vegas-style gaming with over 2,000 slot machines, exciting table games that include Blackjack, Baccarat, Pai Gow, a modern and elegant bingo room, and an off-track betting facility. The epitome of a world-class destination, Viejas Hotel provides elevated guest service and features 203 luxury rooms and 34 VIP suites, including a lush, spacious pool and lounge area, and nine indoor-outdoor meeting spaces, including the magnificent Oak Ballroom, ideal for hosting weddings and special group events. Guests will love our modern amenities, streamlined design and handcrafted, boutique feel. Viejas Casino & Resort also features a variety of restaurants including the AAA Four Diamond Grove Steakhouse, The Buffet, and The Café. The beautiful Viejas Outlets, located across the street from the casino, offers visitors a unique shopping experience with highly acclaimed stores, numerous eateries, Viejas Bowl, and Southern California’s largest outdoor ice / roller rink. ... more   less 

Additional Information about Viejas Casino & Resort

Address: 5000 Willows Rd, Alpine, CA 91901-1656
Location: United States > California > Alpine
Price Range: $125 - $324 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Viejas Casino & Resort 4*
Number of rooms: 237
Reservation Options:
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Questions & Answers

Here's what travelers have asked, with answers from Viejas Casino & Resort staff and other travelers.
12 questions
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1 month ago
1 month ago
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El Cajon, California
11 months ago

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Questions? Get answers from Viejas Casino & Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“We were in 454 and it was great!”
61beverlys, 2 days ago | Read review
“both 466 and 403 were amazing rooms”
kovtunmelina, 1 week ago | Read review
“Double check the robes and towels in the room for cleanliness.”
paulal126, 2 weeks ago | Read review
“There are 3 floors...and the way the hotel is situated.....you really cannot have a bad room.....”
240benitam, 4 weeks ago | Read review
“Get a pool view”
mumbaigo, Mar 18, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question