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Extended Stay America - Oakland - Alameda Airport

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Extended Stay America - Oakland - Alameda Airport
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61 Reviews from our TripAdvisor Community

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Showing 60: English reviews
Reno, Nevada
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

For my 3rd stay in the area, I ended up at the Oakland airport ESA. It's next door to the Oakland Raiders headquarters, so if you care about football, that's great, I guess... I have a king suite this time and I was thrilled with all the space! Until I got farther into the room... Oh my goodness!! The strong... More 

Helpful?
Thank Debi R
Singapore, Singapore
Level Contributor
64 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed July 4, 2016

We were a group of 7 and stayed at this hotel for a night as we had a return flight to catch from Oakland. Very near to the airport. The rooms are clean and spacious and the kitchen also was furnished for doing light cooking. The breakfast was too disappointing. During check-in it was stated that they would provide "grab... More 

Helpful?
Thank Amitabh B
Manager_11525, Manager at Extended Stay America - Oakland - Alameda Airport, responded to this review

I want to thank you for taking the time to write a review of our hotel. I am glad that you enjoyed our clean, spacious room and your fully equipped kitchen during your visit. Still, I apologize that our grab-and-go breakfast did not meet your needs. Your comments will be useful as we continue to improve our breakfast offering. Thank... More 

Avondale, Arizona
Level Contributor
126 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed June 28, 2016 via mobile

I stayed here one night. The lady that checked me in was great and so was the lady that checked me out. The room was ok. My only complaint really was that there was a unfinished bottle of liquor under my bed that my foot hit and I threw it away & the continental breakfast could have been better only... More 

Helpful?
Thank travelermanPhoenix
2 reviews
2 of 5 stars Reviewed May 25, 2016 via mobile

Stayed here because it was close to our SFO office. I was really let down by the "breakfast options" on our first day - coffee & apples! Front desk said they didn't receive their order the day before - but there's no reason a manager can't go out and pick up something for the guests planning on a quick bite... More 

Helpful?
Thank Marcelo C
Level Contributor
5 reviews
5 hotel reviews
5 of 5 stars Reviewed May 18, 2016 via mobile

I stayed at this hotel a few years ago and everything was fantastic. I am happy to say it is still a great place to stay. The general manager Justin Villaneuva, is extremely helpful. The rooms are clean, the location is fantastic. A nice place to walk with beautiful view across the bay. I would certainly recommend this hotel if... More 

Helpful?
Thank Vicci724
Manager_11525, General Manager at Extended Stay America - Oakland - Alameda Airport, responded to this review

The staff and I read your review, and would like to thank you for writing such wonderful comments about your stay! I am so thrilled to hear that about the great customer service you received and will be sure to share your feedback with the entire team. Once more, thank you for posting your review. We look forward to having... More 

Vallejo, California
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 16, 2016

My stay was wonderful! I loved it so much, I extended my stay by one night. I loved the kitchenette with a few dishes included, the space felt great! The bed was comfortable and the room was clean. I think the service could use a little help, but was over-all nice. It is so close to the Oakland Airport, less... More 

Helpful?
Thank Bek145
Manager_11525, General Manager at Extended Stay America - Oakland - Alameda Airport, responded to this review

Thank you so much for posting a review of our property. It's great to hear that you had a wonderful stay and enjoyed our convenient location. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future! More 

Redding, California
Level Contributor
131 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
2 of 5 stars Reviewed March 12, 2016

The exterior of this hotel appears fairly nice. The front desk area looked okay and I was finally able to check-in after waiting 5 minutes while the desk clerk help one person in front of me. Once we started walking down the hallway to our room I noticed a musty smell mixed with multiple odors of people cooking different meals... More 

Helpful?
Thank rkickin
Manager_11525, General Manager at Extended Stay America - Oakland - Alameda Airport, responded to this review

I appreciate you bringing your experience to our attention. I sincerely apologize that you did not have a comfortable stay. To uphold our company’s high standards, I will share your comments with our housekeeping staff to ensure we are implementing deep cleaning procedures. I will also coach our front desk staff to make sure we are clearly communicating our amenities... More 

Lewes, Delaware
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
1 of 5 stars Reviewed March 2, 2016

It’s hard to know where to start. Maybe it was what appeared to be permanent residents shuffling around the halls in their pajama bottoms OR Maybe it was the tobacco smoke pouring out of the adjacent room in this non-smoking hotel OR Maybe it was the elevator that looked like it had not been cleaned since it was installed OR... More 

Helpful?
1 Thank Transport_Press
Manager_11525, General Manager at Extended Stay America - Oakland - Alameda Airport, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize that your stay was not to our company’s high standards. As this hotel’s manager, I can assure you that I have used your comments as a training tool to coach our entire staff to ensure your experience is not repeated. Thank... More 

Columbus, Ohio
Level Contributor
48 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed March 2, 2016 via mobile

This is a very nice hotel single beds with a pull out couch kitchen units of them with plates dishes silverware satellite TV very nice also this hotel is pet friendly. This hotel does not offer daily room service I stayed here for 11 days of a service to every three to five days but they will come in and... More 

Helpful?
Thank Michael C
Manager_11525, General Manager at Extended Stay America - Oakland - Alameda Airport, responded to this review

Thank you so much for sharing your experience with us. It’s great to read that you had a comfortable stay and enjoyed all of the convenient amenities our hotel has to offer! The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future! More 

Palo Alto, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed February 20, 2016 via mobile

First off, the kid that checked me in announced my room number out loud so everyone could hear. Anyone who works in the hotel business can relate that is a huge liability! Then while walking down the hall way, you could smell major weed throughout the hotel! The next day, I had to go back to the front desk since... More 

Helpful?
2 Thank HotelPro888
Manager_11525, General Manager at Extended Stay America - Oakland - Alameda Airport, responded to this review

Your review for our hotel was recently brought to my attention. The situation you described is truly regrettable. We are very sorry for your experience. As this hotel’s manager, I can assure you that I have retrained our front desk staff and have made sure we are frequently walking our property to ensure your experience is not repeated. I am... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Free Breakfast

Additional Information about Extended Stay America - Oakland - Alameda Airport

Address: 1260 S Loop Rd, Alameda, CA 94502-7084 (Formerly Extended Stay Deluxe)
Location: United States > California > Alameda
Price Range: $110 - $187 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Oakland - Alameda Airport 2.5*
Number of rooms: 88
Reservation Options:
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Also Known As:
Extended Stay Deluxe Oakland - Alameda Airport Hotel Alameda
Extended Stay Alameda
Alameda Extended Stay
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