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Extended Stay America - Oakland - Alameda

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Extended Stay America - Oakland - Alameda
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108 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Oakland - Alameda
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Showing 105: English reviews
Austin, Texas
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed May 12, 2015

Seriously, this hotel offers the bare minimum and you can expect lots of trips to the front desk, which is the only upside to this hotel, the front desk staff. While they are doing the laundry, they are also working the front desk and they are great. There seems to be only one person per shift handling it all, yet... More 

Helpful?
1 Thank hzlblu4ever
Manager_11525, General Manager at Extended Stay America - Oakland - Alameda, responded to this review

Thank you for taking the time to write a review of your stay. I appreciate your kind comments regarding our staff; however, I sincerely apologize that our hotel policies were not communicated to your and that you did not have comfortable stay with us. Regarding housekeeping, we provide housekeeping services to guests staying eight or more nights; however, these services... More 

Oakland, California, United States
Level Contributor
7 reviews
4 hotel reviews
5 of 5 stars Reviewed May 11, 2015

Last year I was a guest while I convalesced from a hip replacement operation. My own home though in nearby Oakland entailed climbing a lot of stairs and tripping over the tails of a lot of cats. Also not all of the facilities that I needed were on the same floor. I researched and booked a first floor, level in... More 

Helpful?
Thank Carole L
Manager_11525, General Manager at Extended Stay America - Oakland - Alameda, responded to this review

It is so rewarding to read that you had such an enjoyable stay with us. Thank you so much for your comments. We are so pleased to know that we were able to make your recovery a little more pleasant. We are also glad that you enjoyed your time with us enough to recommend us to your friends, and are... More 

Golden, Colorado
Level Contributor
42 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed April 20, 2015

Facility was nice and the staff was helpful. Stayed seven days while attending a boat show. The only two negatives. #1 was there was a large cigarette burn on the top bed linen. Room did not smell of smoke ... but think that bed cover needs to be retired. There was some damage to the floor in the kitchen ...... More 

Helpful?
Thank dave s
Manager_11525, General Manager at Extended Stay America - Oakland - Alameda, responded to this review

It is so rewarding to read that you enjoyed your stay with us! Please accept our apologies for the blanket and the worn floor. In response to your feedback, I am happy to let you know that we have just recently received a large order of new blankets and bedspreads, and, repairing/replacing the floor is on our "to do" list.... More 

Metro Manila, Philippines
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed April 19, 2015

When I first came in to this hotel, I thought it was nice and peaceful. It has a nice view outside. The people were accommodating. The room is just right. However, upon opening the AC, I started feeling itchy in my feet. I had bites! I had actually seen and killed one! Oh terrible! I reported it to the front... More 

Helpful?
2 Thank MGee20
Manager_11525, General Manager at Extended Stay America - Oakland - Alameda, responded to this review

Thank you for taking the time to write a review of our hotel. We are very sorry to hear about the issues you encountered during your stay. This is unacceptable and we apologize for your experience. Thank you for bringing this to our attention. Your feedback will be useful as we continue to improve our guest experience. We hope to... More 

Travelers Rest, South Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed March 5, 2015

After reading some of the recent reviews (AFTER I had booked the room for a week) I was a little apprehensive about what I would find. I was pleasantly surprised. The room was clean and quiet. There was a small plumbing issue that was quickly rectified. The staff was responsive and pleasant in all my interactions. We stayed in a... More 

Helpful?
1 Thank Mike M
Manager_11525, Manager at Extended Stay America - Oakland - Alameda, responded to this review

Hi Mike, I appreciate you taking the time to write such a genuine review. I am glad to read that you were pleased with our hotel. I do apologize about the plumbing issue in your room but am happy to hear that we were able to resolve this issue for you right away. Thank you for bringing the flat pillows... More 

Sacramento, California
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed January 16, 2015

This hotel is dirty. I thought it was just a fluke with the first room I had, but I actually switched rooms and the next one was just as bad. The shower didn't work, the bed linens were stained, whenever housekeeping would come to clean, they would leave the room dirtier than it started. I would find little hairs everywhere... More 

Helpful?
3 Thank 979kcd
Cottonwod Heights, Utah
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed December 24, 2014

I stayed at this hotel about 3 weeks ago. From all appearances it looks like it has been recently remodeled and looks really nice. I walked into my room and smelled the lovely smell of cigarette smoke. First of all I do not smoke, second of all I travel with medical equipment for patients with brain cancer. I asked the... More 

Helpful?
6 Thank Kelli L
Manager_11525, General Manager at Extended Stay America - Oakland - Alameda, responded to this review

Kelli - Thank you for your recent review of your stay. The situation you described regarding the smoking room is truly regrettable. We are very sorry for your experience. Your comments were reviewed by our staff, and we are working to ensure your experience is not repeated. Our team is committed to satisfying our guests, so we are very thankful... More 

San Simeon
2 reviews
5 of 5 stars Reviewed December 5, 2014

As far as I could see, this place has been thoroughly remodled and repainted and recarpeted. There's plenty of space, and the breakfast was small but good, as advertised. I don't like that they charge $25 for a dog, since the dog has no impact on the room. I like it better when a hotel takes a $100 credit that... More 

Helpful?
Thank S6678EMcharless
Manager_11525, General Manager at Extended Stay America - Oakland - Alameda, responded to this review

I want to thank you for taking the time to post a review of your stay. I am so happy to know that you found our property to be clean, friendly and a safe place to stay. Thank you for your input regarding our pet fee. The pet fee is used to deep clean the room for future guests. Thank... More 

Fresno, California, United States
Level Contributor
28 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed December 4, 2014 via mobile

Area is nice and quiet. We were on the first floor with a view of parking lot. Furniture is very old and worn. Mattress is very firm and uncomfortable. Wi-Fi kept shutting down. Room was musty and there is no ice maker or hair dryer. Reasonable rates and fortunately the restaurants are near by.

Helpful?
1 Thank Margo M
Manager_11525, General Manager at Extended Stay America - Oakland - Alameda, responded to this review

Thank you for taking the time to write a review of your stay. We appreciate you letting us know that our rooms did not meet expectations. We are sorry for this issue, but are happy to read that we provided you with a nice and quiet stay. I will be sure to check all rooms before renting them out to... More 

2 reviews
4 of 5 stars Reviewed October 22, 2014

This place are a very nice place. Nice location with Water and Bouts on the back. The breakfest was not good, only Apple, müslibar and muffin, and coffee. Target are in walking distant from the hotel.

Helpful?
Thank Michael L
Manager_11525, General Manager at Extended Stay America - Oakland - Alameda, responded to this review

Thank you for taking the time to write a review of our hotel. I am glad to hear that you enjoyed our location and your visit with us overall. Still, I apologize that our grab-and-go breakfast did not meet your expectations. Your comments will be helpful as we continue to improve our breakfast offering. Thank you for choosing Extended Stay... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Free Breakfast

Additional Information about Extended Stay America - Oakland - Alameda

Address: 1350 Marina Village Pkwy, Alameda, CA 94501-6442
Location: United States > California > Alameda
Price Range: $128 - $219 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Oakland - Alameda 2.5*
Number of rooms: 121
Reservation Options:
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Also Known As:
Extended Stay America Oakland / Alameda Hotel Alameda
Extended Stay America Alameda
Extended Stay Alameda
Alameda Extended Stay
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