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Extended Stay America - Oakland - Alameda

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Extended Stay America - Oakland - Alameda
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108 Reviews from our TripAdvisor Community

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Showing 105: English reviews
Gold River, California
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 10, 2016 via mobile

Awesome stuff!) been here for couple Of months now. Enjoying every minute of it!) thank you stuff and management! Isolated from busy freeways, very quiet, awesome ocean breeze! Needs improved breakfast and internet great for business's travelers, needs business center!

Helpful?
Thank StayRealExpert
Manager_11525, Manager at Extended Stay America - Oakland - Alameda, responded to this review

Thank you for taking the time to write a review of our hotel. I am glad that you are pleased with our great staff and our quiet location. Still, I apologize if our grab-and-go breakfast and our free Wi-Fi do not meet your travel needs. Your comments will be useful as we continue to improve our guest experience. Thank you... More 

rocklin
Level Contributor
232 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed May 30, 2016 via mobile

Best price in town. Spacious and clean rooms, the price cant be beat. My boyfriend and I stayed for a quick overnight. Large rooms, with a kitchen, and clean. They have a breakfast in the morning, but, we didn't get to enjoy it. You really cant ask for more for such a low price

Helpful?
Thank tr21
Manager_11525, General Manager at Extended Stay America - Oakland - Alameda, responded to this review

Thank you so much for posting a review of our property. It's great to hear that you enjoyed our spacious rooms and fully equipped kitchens. I’m thrilled that you found our hotel to be a great value! I will be sure to share your wonderful feedback with the entire team. The staff and I would like to thank you again... More 

Potomac, Maryland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 13, 2016

I took a team of 6 people out to Oakland for a conference and hotel rooms downtown were expensive, so I explored this hotel in Alameda. It was very convenient to get downtown, the price was right and the service was great.

Helpful?
Thank Zach B
Manager_11525, General Manager at Extended Stay America - Oakland - Alameda, responded to this review

I want to thank you for taking the time to post a review of your stay. I'm so pleased to hear that we were able to accommodate your needs with our convenient location and reasonable rates! I truly appreciate your kind comments about our friendly customer service. Once more, thank you for posting your review. We look forward to having... More 

Bengaluru (Bangalore), India
Level Contributor
9 reviews
3 hotel reviews
5 of 5 stars Reviewed April 28, 2016

Being close to both my office and also the target mall, this place is very conveniently located for 2-3 week business trips. It is facing the waterfront area of Alameda and we get a good sunrise view if you take the right room. There are restaurants (chipotle, waterfront deli) nearby and also they provide cooking utensils if you want to... More 

Helpful?
Thank VinayakGK
Manager_11525, General Manager at Extended Stay America - Oakland - Alameda, responded to this review

Thank you so much for posting a review of our property. I truly appreciate your kind comments regarding our convenient location and comfortable rooms. I’m thrilled we were able to provide you with a home away from home experience! Once more, thank you for posting your review. We look forward to having you visit with us again in the future. More 

Sacramento, California
Level Contributor
38 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed April 20, 2016

I chose this low end business hotel based upon its location, which it flawlessly delivered. I did not expect much for the low price and it met the most basic safety criteria. The bed was lumpy, but not too bad. The thin walls shared the conversations from the high school softball team next door. The furniture was cheap. The closet... More 

Helpful?
Thank Daniel P
Manager_11525, General Manager at Extended Stay America - Oakland - Alameda, responded to this review

Thank you for the feedback about your stay at our hotel. I sincerely apologize that we were unable to exceed your expectations. In response to your feedback, I am going use your comments to coach our front desk staff to ensure we are providing each guest with professional and prompt customer service. Additionally, I will review our mattresses to make... More 

London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed April 9, 2016

To start with, I stayed in this hotel on a business trip and the rationale for booking in this hotel was that my company office is only 5 min walk from this place. Incidentally this was also my first visit to the US and I stayed here for 2 weeks. Reception and staff at the reception: Nothing much to say... More 

Helpful?
1 Thank Phunsuk_Wangdu
Manager_11525, General Manager at Extended Stay America - Oakland - Alameda, responded to this review

I appreciate you taking the time to write a review of your experience with us. Please accept our apologies that our amenities were not to your expectations. In response to your feedback, we will continue to strive to provide each guest with a comfortable stay and professional customer service. We continually work to improve our hotel, so I really appreciate... More 

Gilbert, Arizona
Level Contributor
3 reviews
1 of 5 stars Reviewed March 16, 2016 via mobile

It was truly horrible -Horrible room - smelled and Noisy with thin walls and lumpy mattresses - no hair dryer and cold water in shower avoid!!! I will never stay here again. The staff was unprofessional and unkempt. Breakfast was mminal nothing hot.

Helpful?
Thank Kevin61512
Manager_11525, General Manager at Extended Stay America - Oakland - Alameda, responded to this review

Thank you for your recent review of your stay. I sincerely apologize that your experience was not to our company’s high standards. As this hotel’s manager, I can assure you that we will make sure we are thoroughly inspecting rooms prior to guest arrivals. Additionally, hair dryers are available upon request at the front desk. I will work with our... More 

Travelers are raving about these Alameda hotels

Indianapolis, Indiana
2 reviews
3 of 5 stars Reviewed March 9, 2016

Parking...limited, so get there before evening fans and don’t leave or you won’t have a spot unless you want to walk a little to a back lot. Lobby...It isn’t the Hyatt. Nothing stands out as disgusting nor as aesthetically pleasing. Front Desk...always polite and always have smiles. Breakfast...do yourself a favor and buy food or eat out. Your ONLY choice... More 

Helpful?
Thank Kimnindy
Manager_11525, General Manager at Extended Stay America - Oakland - Alameda, responded to this review

Thank you for taking the time to write a review of your stay. Please accept our apologies that we were unable to exceed your expectations. In response to your feedback, I will have our maintenance engineer inspect our AC units to ensure they are functioning properly, and will make sure our laundry room meets our company’s high standards. Additionally, I... More 

Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed March 2, 2016 via mobile

I'd like to give this Extended-Stay more stars because the view is spectacular of the harbor right outside the window. My room was OK it was not as sparkling as other extended stays I've been in. I believe they just cleaned the carpeting because the smell was a little annoying and the carpeting was wet. The refrigerator door was seem... More 

Helpful?
Thank Judy L
Manager_11525, General Manager at Extended Stay America - Oakland - Alameda, responded to this review

Thank you for taking the time to write a review of your stay. I was disheartened to read that we were unable to exceed your expectations. Please accept our apologies. Your comments were reviewed by the staff, and we will be sure to keep the lobby area clean to make sure your experience is not repeated. Additionally, I will review... More 

Mobile, Alabama
1 review
2 of 5 stars Reviewed March 1, 2016

I stayed here two weeks and this place sucks. The housekeeping is extra so they have a trash room, these rooms pile up with trash its disgusting. Lobby, halls and elevators were all dirty upon arrival and stayed dirty. The counter had a large burn mark on it from where a hot pot had been. This is the first thing... More 

Helpful?
Thank cooksbm
Manager_11525, General Manager at Extended Stay America - Oakland - Alameda, responded to this review

Thank you for the feedback about your stay at our hotel. The situation you described is truly regrettable. We are very sorry for your experience. To make sure this doesn't happen again, I am going to speak to all staff members to ensure the lobby area is clean at all times. Thank you for bringing to my attention the burn... More 

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Free Breakfast

Additional Information about Extended Stay America - Oakland - Alameda

Address: 1350 Marina Village Pkwy, Alameda, CA 94501-6442
Location: United States > California > Alameda
Price Range: $135 - $203 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Oakland - Alameda 2.5*
Number of rooms: 121
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Also Known As:
Extended Stay America Oakland / Alameda Hotel Alameda
Extended Stay America Alameda
Extended Stay Alameda
Alameda Extended Stay
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