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Sheraton Agoura Hills Hotel

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Sheraton Agoura Hills Hotel
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388 Reviews from our TripAdvisor Community

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Showing 376: English reviews
2 reviews
4 of 5 stars Reviewed 6 days ago NEW via mobile

After checking in my Finace and I went to our room to relax after a long day. Inside temp for the room was 80 plus degrees and the A/C was not working. Called front and was told an engineer would be right up. After 15 plus min of waiting no one came so I called back and I asked to... More 

Helpful?
Thank Roberto R
Los Angeles, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

My now-husband and I booked a block of rooms for the weekend of our wedding. My husband did the initial booking, and spoke with Brenna. She was very helpful in setting everything up. However, several weeks later, I tried contacting Brenna to make sure I could receive my complimentary upgrade to a suite, as my bridal party and I were... More 

Helpful?
1 Thank Kimberley U
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Enjoyed one night stay here before flying home, made use of the pool and club facilities. Reception staff were not very helpful when we checked in- no one told us about the wifi or the benefits we had from booking a club room (theres a room on level 5 where you can get drinks and eat breakfast) so we had... More 

Helpful?
1 Thank Becky V
Kansas City, Missouri
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Had a great time at the Sheraton Agoura hills. The entrance is a bit awkward. In fact, if you are walking we could not find a way to walk to the street without braving a hairpin turn driveway with no sidewalk Staff was helpful when we discovered we booked the handicapped room by accident. The hotel was full and we... More 

Helpful?
Thank BillyBud200
Chesapeake, Virginia
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The employees at this hotel go above and beyond for each customer. Many do double duty (bartender/room service, etc) and do it with a smile on their face. The beds are very comfortable and the rooms clean. The food in the hotel is outstanding!

Helpful?
Thank Janet J
Livonia, Michigan
Level Contributor
67 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed at the Sheraton Agoura Hills while visiting family. The hotel is set on a hill with beautiful views out of the reception area. Never encountered any employee who wasn't friendly or smiling. Maid service was prompt and done while we were out having breakfast (very fast and thorough). There is free wifi with the room. The mattresses are a... More 

Helpful?
Thank tnorton19
San Francisco, California, United States
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We had a decent stay at the hotel, but I wouldn't stay here again unless I really needed to. The hotel has a beautiful lobby, friendly/helpful staff, convenient buffet, and the room is comfortable. However, there are a few things that I really didn't like about the hotel. First, the parking cost is insane. $14/night is something one would expect... More 

Helpful?
1 Thank Olya1
San Diego
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

I was away for business one night. In and out. I chose this Sheraton for it's name brand and felt the pricing was a good value, based on the surrounding area. The room was clean, comfortable, and quiet. Every staff member I met with came across as genuine, friendly, and interested. Overnight parking is $16, which felt like a dig.... More 

Helpful?
Thank Basil S
GMSAH, General Manager at Sheraton Agoura Hills Hotel, responded to this review

Dear Basil S. Thank you for your kind feedback, which really helps our always on-going service improvement efforts to ensure our guest always feel welcomed and able to fully enjoy their stay experience with our hotel, and our service team. Sharing your experience with us, specifically your positive comments about our team's genuine, friendly and interested perceptions of our staff... More 

Level Contributor
51 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed June 22, 2016

Nice clean hotel. Stayed here for a wedding. Had lunch at the bar, food was good but it took awhile for the food to come out. Room was clean and beds were comfy. Nice but small work out room. Good breakfast buffet on Sunday morning. Left a pair of shoes in my room and did not notice until a week... More 

Helpful?
Thank redjeepps
GMSAH, General Manager at Sheraton Agoura Hills Hotel, responded to this review

Dear reedjeepps. Thank you for your kind feedback, which really helps our always on-going service improvement efforts to ensure our guest always feel welcomed and able to fully enjoy their stay experience with our hotel, and our service team. Sharing your experience with us, specifically your positive comments about our team's effort to ensure a clean guest room, the great... More 

Los Angeles, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 14, 2016

I am currently staying at this hotel, and I have to say that I am extremely disappointed. The property is nice, and the room itself is comfortable, but the walls are sooo thin! I can hear the person next door to me as if we were in the same room. Every word, every laugh, what he is listening to right... More 

Helpful?
1 Thank GoodTravelRecs
Management response:

Hello Good Travel Recs, Thank you for your great feed back from your stay. I sincerely apologize that we did not meet your expectations during your current stay with us. We certainly would like to reach-out, and further discuss your concerns, if your current visit, still has you checked in as our guest. Meeting your expectations are important to us,... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in the Santa Monica Hills, our hotel has breathtaking views in every direction. If you're planning an event in the area, check out our meeting rooms, banquet space, and ballrooms. ... more   less 

Additional Information about Sheraton Agoura Hills Hotel

Address: 30100 Agoura Rd, Agoura Hills, CA 91301-2004 (Formerly Renaissance Agoura Hills Hotel)
Location: United States > California > Agoura Hills
Price Range: $180 - $294 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Agoura Hills Hotel 3.5*
Number of rooms: 280
Reservation Options:
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Also Known As:
Agoura Hills Renaissance
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