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Sheraton Agoura Hills Hotel

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30100 Agoura Rd, Agoura Hills, CA 91301-2004
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (140)
Room & Suite (42)
Dining (17)
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sheraton Agoura Hills Hotel
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 5 hotels in Agoura Hills
Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
Located in the Santa Monica Hills, our hotel has breathtaking views in every direction. If you're planning an event in the area, check out our meeting rooms, banquet space, and ballrooms.
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Full view
Property amenities
Paid public parking on-site
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Board games / puzzles
Pets Allowed ( Dog / Pet Friendly )
Parking
Paid internet
Hot tub
Pool / beach towels
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Special diet menus
Vending machine
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Fax / photocopying
Baggage storage
Concierge
Convenience store
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Shared lounge / TV area
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Allergy-free room
Air conditioning
Housekeeping
Room service
Safe
Bottled water
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Mountain View
Business
Languages Spoken
English, Spanish
Hotel links
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614Reviews1Q+A100Room tips
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Popular mentions
Nathan wrote a review Aug 2020
Bacalar, Mexico3 contributions
Horrible property and rude staff. Was charged for WIFI despite being a rewards member. They promised to refund the charge through their accounting department. A week later when I went to check on the charge it still hadn't been refunded. A week later, they claimed they never said they would issue a refund and claimed that I purchased the high speed option but the receipt clearly says it was for regular internet which should have been complimentary. If I really purchased the high speed option, I would have been charged $30, so their story doesn't add up. They also claimed they showed me the invoice before charging me, but in reality, they only provided me a receipt after the charges were already made. This place also has poor sanitation standards, I would not trust it especially during a pandemic. Rude staff, this place is a dump, there are much better options in town.
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Date of stay: July 2020
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
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Response from Peter Awad, General Manager at Sheraton Agoura Hills Hotel
Responded 5 weeks ago
Thank you for taking the time to share your thoughts regarding this issue. We appreciate you bringing it to our attention. We will share your message appropriately within the organization.
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Stacy S wrote a review Jul 2020
1 contribution
You still come up for pet friendly. I have stayed here for the past two years for the 4th of July to escape the noise. Your rooms aren't even nice and it isn't worth the money but now you want to lie to me and say you have never taken dogs in years. Honestly learn to be upfront with people and stop lying. It shows in the reviews and I literally have photos at this hotel with my dogs. It was always a 75 deposit and last year there were so many dogs... way to be horrible to your customers
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Date of stay: August 2019
Cleanliness
Service
Sleep Quality
Room Tip: all room suck
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Response from Peter Awad, General Manager at Sheraton Agoura Hills Hotel
Responded Aug 7, 2020
Thanks for staying with us. We appreciate your feedback!
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Mami1432 wrote a review Mar 2020
1 contribution
This is a horrible hotel, run down and overpriced especially for a Sheraton. Rooms are disgusting and carpet is so old and nasty. Never stay here!!!!! Can’t believe people give it good reviews. The pictures don’t look like the hotel.
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Date of stay: February 2020Trip type: Traveled with family
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Response from jacky310o, Manager at Sheraton Agoura Hills Hotel
Responded Mar 4, 2020
Thanks for staying with us. We appreciate your feedback!
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Econouvelle wrote a review Jan 2020
Los Angeles, California56 contributions15 helpful votes
This Sheraton enjoys a nice location between Agoura and Westlake Village. Located right off the 101 freeway, it's only a short drive to many good restaurants and bars. The nearby IHOP is open 24 hours. Islands is another family-friendly restaurant nearby. For couples I would suggest Nonna's in Westlake or Stonehaus for small plates and wine. The Old Place is a popular weekend spot in Agoura. There is good hiking nearby and the beach is one scenic drive away. Others might prefer a leisurely stroll along the lake in Westlake or browsing for bargain books at the Agoura library Saturday book sale. My room at the Sheraton was comfortable, with thick mattresses, downy pillows and a roomy bathroom. The newly installed LG flatscreen TV was huge compared to my home TV. I appreciated the good lighting for reading and good-sized refrigerator for restaurant leftovers. I didn't use the pool or fitness room but did notice a nice variety of equipment in the fitness room (though a bit crowded). The public areas were fine and there was complimentary coffee at the lobby level, supplementing the in-room Starbucks. Having stayed at many Sheraton hotels I was expecting better maintenance. One of the outdoor steps to the lobby was broken. Some paint/cement was missing from an outdoor wall going toward the conference rooms. Also, there were some holes in my bathroom wall where something once hung but was not replaced. The exterior paint colors seemed out of line for the Sheraton image, but maybe the image is changing? Overall I think the hotel is a good choice for a short stay.
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Date of stay: January 2020
Value
Cleanliness
Service
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Response from jacky310o, Manager at Sheraton Agoura Hills Hotel
Responded Jan 20, 2020
Thank you for choosing the Sheraton Agoura Hills Hotel for your recent travels to Agoura Hills. Commitment to service and guest satisfaction is a main focus and we are delighted to hear you are enjoying your stay. The pride and dedication our hotel team takes in providing exceptional customer service and best product to our valued guests speaks strongly to our company’s core values.
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PJCoastToCoast wrote a review Jan 2020
61 contributions10 helpful votes
This was a solid option for us - we wanted to be somewhere between LA and Santa Barbara, two travel points for us. We did have an issue at check in but I'm going to cut the property some slack, partly because I think it stemmed from confusion with Marriott's larger booking system and details about room types, and partly because the rest of the stay was very nice. (They did change our room to fix the issue, which worked great.) The property was a bit older but the lobby was updated and rooms were really nice and clean. All around, I'd definitely consider returning if we're in the area. (However, I will say that almost $20 for a tepid buffet breakfast in house is a bit much - we skipped it and went elsewhere and suggest others do, too.)
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Date of stay: January 2020
Rooms
Service
Sleep Quality
Helpful
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Response from jacky310o, Manager at Sheraton Agoura Hills Hotel
Responded Jan 20, 2020
Thank you for choosing the Sheraton Agoura Hills Hotel for your recent travels to Agoura Hills. Commitment to service and guest satisfaction is a main focus and we are delighted to hear you are enjoying your stay. The pride and dedication our hotel team takes in providing exceptional customer service and best product to our valued guests speaks strongly to our company’s core values.
Read more
Previous
PRICE RANGE
$170 - $328 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
agoura hills renaissance
FORMERLY KNOWN AS
Renaissance Agoura Hills Hotel
LOCATION
United StatesCaliforniaAgoura Hills
NUMBER OF ROOMS
280
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Frequently Asked Questions about Sheraton Agoura Hills Hotel
Which popular attractions are close to Sheraton Agoura Hills Hotel?
Nearby attractions include Malibu Creek State Park (4.8 miles), The Gardens of the World (4.5 miles), and Cinepolis Movie Theater (2.7 miles).
What are some of the property amenities at Sheraton Agoura Hills Hotel?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Sheraton Agoura Hills Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Sheraton Agoura Hills Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Sheraton Agoura Hills Hotel?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to Sheraton Agoura Hills Hotel?
Conveniently located restaurants include Lure Fish House, Tifa Chocolate and Gelato, and Wood Ranch BBQ & Grill.
Are there opportunities to exercise at Sheraton Agoura Hills Hotel?
Yes, guests have access to a pool and a fitness center during their stay.
Is Sheraton Agoura Hills Hotel located near the city center?
Yes, it is 0.1 miles away from the center of Agoura Hills.
Are any cleaning services offered at Sheraton Agoura Hills Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Sheraton Agoura Hills Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Sheraton Agoura Hills Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.