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Sheraton Agoura Hills Hotel

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30100 Agoura Rd, Agoura Hills, CA 91301-2004
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (140)
Room & Suite (43)
Dining (17)
Travel safe during COVID-19
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What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 01/20/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sheraton Agoura Hills Hotel
Updated 01/20/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 5 hotels in Agoura Hills
Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
Located along the base of the Santa Monica Mountains, Sheraton Agoura Hills Hotel boasts unparalleled access to many of the area's most notable locales, such as El Matador State Beach, Pepperdine University and the city of Westlake Village. A multitude of breweries, trails and wineries are found moments from our doorstep. Fuel up for the day ahead at Share, our casual restaurant with locally inspired meals, or Liquid, our lounge with lighter fare and craft cocktails. Plan your upcoming corporate or social event in one of our 13 adaptable event rooms featuring modern designs, high-speed Wi-Fi and AV equipment. When you end your busy schedule in Agoura Hills, California, retire to a spacious hotel room or suite with room service. Whether traveling for business or leisure, Sheraton Agoura Hills Hotel provides you with the professional service and tasteful amenities necessary for a successful stay near Thousand Oaks, California.
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Full view
Property amenities
Free parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Restaurant
Bowling offsite
Board games / puzzles
Car hire
Parking
Paid internet
Hot tub
Pool / beach towels
Outdoor pool
Heated pool
Snack bar
Special diet menus
Vending machine
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Convenience store
Gift shop
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Shared lounge / TV area
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Allergy-free room
Air conditioning
Desk
Interconnected rooms available
Private balcony
Coffee / tea maker
Cable / satellite TV
Bath / shower
Room service
Safe
Telephone
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Radio
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Mountain View
Business
Languages Spoken
English, Spanish
Hotel links
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616Reviews1Q+A100Room tips
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Popular mentions
monisame wrote a review Dec 2020
argentina47 contributions64 helpful votes
I am an elite member of the chain. I stopped at this hotel located in Aogora hills. The entrance was a disaster . The man attending the front desk is rude . He had a condescending behavior. Not even say hello . Just asked for my credit car. The room was not clean at all. The. Sheets that covered the mattress was showing stains, I will said dirty, the carpet which covered the floors a disaster . No service at all , no bar open in , not even a bottle of water was offered unless you paid for it, plus the internet was not working either., I tried to get help with the issues but not help was offered since the rude man was the only person to attend all the guests. This property is a ghost placed in the middle of nothing . Some hotels should not open if they are not able to provide essential services, in this difficult times and a pandemic around . This hotel really needing an inspection .
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Date of stay: November 2020Trip type: Traveled on business
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Ryan wrote a review Oct 2020
Los Angeles, California409 contributions251 helpful votes
This is an older hotel, but thats ok. The rooms are actually nuce, but the staff is ways terrible. Ive stayed here twice and each time the staff is clueless and never gets things right. The lounge was closed and nothing to make up for a Titanium Elite member. Never offered me a choice of welcome gift and when i called them on it, they "assumed you wantes the points." There are much better, newer, more together hotels within a mile so i definitely wont be staying here again. And I'd recommend others consider different hotels as well. Just my opinion after multiple experiences.
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Date of stay: September 2020Trip type: Traveled on business
2 Helpful votes
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Nathan wrote a review Aug 2020
Bacalar, Mexico3 contributions
Horrible property and rude staff. Was charged for WIFI despite being a rewards member. They promised to refund the charge through their accounting department. A week later when I went to check on the charge it still hadn't been refunded. A week later, they claimed they never said they would issue a refund and claimed that I purchased the high speed option but the receipt clearly says it was for regular internet which should have been complimentary. If I really purchased the high speed option, I would have been charged $30, so their story doesn't add up. They also claimed they showed me the invoice before charging me, but in reality, they only provided me a receipt after the charges were already made. This place also has poor sanitation standards, I would not trust it especially during a pandemic. Rude staff, this place is a dump, there are much better options in town.
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Date of stay: July 2020
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
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Response from Peter Awad, General Manager at Sheraton Agoura Hills Hotel
Responded Aug 20, 2020
Thank you for taking the time to share your thoughts regarding this issue. We appreciate you bringing it to our attention. We will share your message appropriately within the organization.
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Stacy S wrote a review Jul 2020
1 contribution
You still come up for pet friendly. I have stayed here for the past two years for the 4th of July to escape the noise. Your rooms aren't even nice and it isn't worth the money but now you want to lie to me and say you have never taken dogs in years. Honestly learn to be upfront with people and stop lying. It shows in the reviews and I literally have photos at this hotel with my dogs. It was always a 75 deposit and last year there were so many dogs... way to be horrible to your customers
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Date of stay: August 2019
Cleanliness
Service
Sleep Quality
Room Tip: all room suck
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Response from Peter Awad, General Manager at Sheraton Agoura Hills Hotel
Responded Aug 7, 2020
Thanks for staying with us. We appreciate your feedback!
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Mami1432 wrote a review Mar 2020
1 contribution
This is a horrible hotel, run down and overpriced especially for a Sheraton. Rooms are disgusting and carpet is so old and nasty. Never stay here!!!!! Can’t believe people give it good reviews. The pictures don’t look like the hotel.
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Date of stay: February 2020Trip type: Traveled with family
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Response from jacky310o, Manager at Sheraton Agoura Hills Hotel
Responded Mar 4, 2020
Thanks for staying with us. We appreciate your feedback!
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Previous
PRICE RANGE
$170 - $328 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
agoura hills renaissance
FORMERLY KNOWN AS
Renaissance Agoura Hills Hotel
LOCATION
United StatesCaliforniaAgoura Hills
NUMBER OF ROOMS
280
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Frequently Asked Questions about Sheraton Agoura Hills Hotel
Which popular attractions are close to Sheraton Agoura Hills Hotel?
Nearby attractions include Malibu Creek State Park (4.8 miles), The Gardens of the World (4.5 miles), and Cinepolis Movie Theater (2.7 miles).
What are some of the property amenities at Sheraton Agoura Hills Hotel?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a fitness center.
Which room amenities are available at Sheraton Agoura Hills Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Sheraton Agoura Hills Hotel?
Guests can enjoy an on-site restaurant and a snack bar during their stay.
Is parking available at Sheraton Agoura Hills Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Sheraton Agoura Hills Hotel?
Conveniently located restaurants include Lure Fish House, Wood Ranch BBQ & Grill, and The Stonehaus.
Are there opportunities to exercise at Sheraton Agoura Hills Hotel?
Yes, guests have access to a pool and a fitness center during their stay.
Is Sheraton Agoura Hills Hotel located near the city center?
Yes, it is 0.1 miles away from the center of Agoura Hills.
Are any cleaning services offered at Sheraton Agoura Hills Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Sheraton Agoura Hills Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Sheraton Agoura Hills Hotel?
The staff speaks multiple languages, including English and Spanish.