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Hilton Garden Inn Phoenix/Avondale

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Hilton Garden Inn Phoenix\/Avondale
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259 Reviews from our TripAdvisor Community

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Showing 258: English reviews
Sioux Falls, South Dakota
Level Contributor
9 reviews
8 hotel reviews
3 of 5 stars Reviewed 3 days ago NEW via mobile

The hotel was as clean and comfortable as one would expect. The staff was as friendly and helpful as one would expect. However, regardless of their individual strengths, they didn't seem to function as a smoothly team. For example, the hand-off between shifts or at break time was disjointed. I was surprised by the menu. Different items (which, as a... More 

Helpful?
Thank Zechariah S
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

Impressed with friendliness, location and attention to details of manager. Greeted with a welcoming smile, assurance our stay would be her first concern. Our anniversary was honored with a very personal card, signed by each staff member and a tray of fruit/chocolate dipped strawberries. This was our 50th wedding anniversary and it was made very special.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 236peterjs
Phoenix, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

This hotel is very clean, well kept, and the location is very convenient. Rooms were immaculate as well and roomy enough for me and my teenage daughter. The hotel staff was very attentive, particularly at check in. Thank you for a very relaxing stay!

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Laneecia M
Boston, Massachusetts
Level Contributor
668 reviews
131 hotel reviews
common_n_hotel_reviews_1bd8 267 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

It's a decent hotel, with good rooms. Although the carpet in my room had a lot of stains. The bar is sufficient and t ended by a friendly lady Andrea. My issue is with the front desk as they charged my card that was made to make the reservation vs the card I provided at check in. When I called... More 

Helpful?
Thank EDELAN
Elda M, Manager at Hilton Garden Inn Phoenix/Avondale, responded to this review

Dear EDELAN: Thank you very much for taking the time to complete this review. Let me offer my sincere apology for the lack of costumer service you received by the Front Desk while on the phone and for the billing error. Please feel free to contact me direct if you have any questions regarding your billing I will be more... More 

Ajo, Arizona
1 review
5 of 5 stars Reviewed 3 weeks ago

We stayed here just for one night for an event that was being held at the hotel. The venue was very nice with great service. We also had time to enjoy the pool earlier that day. The room was very clean and comfortable-with a Keurig for coffee! The staff was also very friendly and helpful. We also got a great... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Angela H
Elda M, Manager at Hilton Garden Inn Phoenix/Avondale, responded to this review

Dear Angela H: Thank you very much for this wonderful review. We are pleased to know how much you enjoyed your stay with us. We hope you can come back and visit us again. Happy Travels. More 

Huntington Beach, California
1 review
4 of 5 stars Reviewed 3 weeks ago

Nice hotel for the $$, but AC was extremely loud. Breakfast Buffett was marginal but ordered breakfast was good. Bar was pathetic with limited liquors. Room was cleaned timely though and staff was great.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 151curtish
Elda M, Manager at Hilton Garden Inn Phoenix/Avondale, responded to this review

Dear 151curtish: Thank you very much for completing this review. Please accept my apology for the inconvenience with the AC unit and the limited liquors. I addressed both issues with the head departments. We hope you can give us another opportunity when you come back to the area. Happy Travels. More 

Avondale, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

We liked most of what your hotel had to offer, but were VERY disappointed that there was not a Bible in the room. Not sure if we will stay at one of your hotels in the future for this reason? The hotel staff was very friendly. The bathroom door kept hitting the front door unless it was completely shut. The... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Rhonda C
Elda M, Manager at Hilton Garden Inn Phoenix/Avondale, responded to this review

Dear Rhonda C: Thank you very much for this review. Please accept my apologies for the inconvenience in the elevator. About not having a Bible in the rooms I just want to let you know that we do have them available upon request, just call the front desk and we will get it for you. I'm very pleased to know... More 

Phoenix, United States
2 reviews
2 of 5 stars Reviewed 4 weeks ago

Very uncomfortable king bed it felt like I was sleeping on a board, receptionists should be working at a circle K, very RUDE!! I only stayed 1 of the 2 nights, I had a nonrefundable, no changeable room, wont do that again...

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Arthur T
Elda M, Manager at Hilton Garden Inn Phoenix/Avondale, responded to this review

Dear Arthur T: Thank you for staying with us and giving us the opportunity to discuss your experience. We are sorry you did not enjoy your stay and we appreciate your feedback. It is our hope we have the opportunity to earn your business back in the future. More 

North Las Vegas, Nevada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Room was very clean, bed was comfy, staff was very friendly, and the the hot breakfast was great. I will definitely be staying here again. I have already recommended it to family members. Very affordable room options. I purchased the bed and breakfast offer. Tube breakfast was very good

Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank yvonneb682
Elda M, Manager at Hilton Garden Inn Phoenix/Avondale, responded to this review

Dear yvonneb682: Thank you very much for this great review and for recommending us with your friends and family. We are very happy to l know how much you enjoyed your stay with us. Come back soon. Happy Travels. More 

Level Contributor
314 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I stopped here on my cross-country trip and was very pleased with the stay. I ate dinner at the restaurant which was absolutely delicious, staff were very friendly, bed was comfortable. I did not stay around for breakfast so i can't comment on that. Great stay overall.

Helpful?
Thank Monseyfire
Elda M, Manager at Hilton Garden Inn Phoenix/Avondale, responded to this review

Thank you! We appreciate your feedback and our team will be happy to hear your comments. We hope you will come back and join us for our cook to order breakfast. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Conveniently located off I-10 and Avondale Boulevard, in the progressive West Valley corridor of Phoenix. We are very close to restaurants, golf, shopping, movie theaters and other attractions such as the Jobing.com Arena, Phoenix International Raceway and the new University of Phoenix Stadium! You can relax knowing the quality and assurance of the Hilton Garden Inn Phoenix-Avondale has to offer being a part of the Hilton Family. ... more   less 

Additional Information about Hilton Garden Inn Phoenix/Avondale

Address: 11460 W Hilton Way, Avondale, AZ 85323-5004
Location: United States > Arizona > Central Arizona > Avondale
Price Range: $92 - $165 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Phoenix/Avondale 3*
Number of rooms: 123
Reservation Options:
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Also Known As:
Hilton Garden Inn Phoenix/Avondale Hotel Avondale
Hilton Garden Inn Avondale
Hilton Avondale
Avondale Hilton
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