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Hilton Garden Inn Phoenix/Avondale

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Hilton Garden Inn Phoenix\/Avondale
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325 Reviews from our TripAdvisor Community

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Showing 324: English reviews
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Tucson, United States
Reviewed yesterday NEW

The hotel shows that you are a valued guest with all the amenities, and on site help. The ground were very well maintained, the staff beamed with friendly energy, and the common spaces sang of lavish trimmings fit for the high caliber of the brand. My only downside to the experience was the sub par bed that left me stiff,...

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Helpful?
Thank P1515TMdanielc
Pasadena, California
HOTEL’S FAVORITE REVIEW
Reviewed October 23, 2016

My sons' baseball coach reserved a block of rooms at this hotel for the team. This is a very nice hotel in a west suburb of Phoenix, and we completely enjoyed our stay! The staff were very friendly - all the people at the front desk, the chef who cooked our breakfast, and the ladies cleaning the rooms, we had...

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Helpful?
Thank HawaiianSon90
About Hotel's Favorite Review
Elda M, Manager at Hilton Garden Inn Phoenix/Avondale, responded to this review

Dear HawaiianSon90: Thank you very much for this wonderful review. We are completely pleased to know how much you enjoyed your stay with us as well as the accommodations, hotel amenities and staff friendliness. Hope you can come back soon and visit us again. Happy Travels.

Reviewed 5 days ago NEW

This was a business stay type of hotel, the best feature being it's location close to the expressway. The bar, restaurant, and pool are not visually inviting and all the close restaurants are chains.

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Thank Q1327WBsusanf
Flagstaff, United States
Reviewed 5 days ago NEW

I stayed for only one night but have stayed at the hotel before. I always had a great experience at the hotel. Rooms are a bit roomy, has a mini fridge (a plus) and great workout room. Bed was always comfortable and bathroom provides the necessities. Complimentary Wifi has always worked fine too. It's a perfect place for families.

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Helpful?
Thank tarag327
Lynn M, Manager at Hilton Garden Inn Phoenix/Avondale, responded to this review

Dear tarag327, Thank you for your kind remarks in regards to your recent stay with us. We appreciate your loyalty to our property and hope to see you again in the near future! Kind regards, Lynn M

Reviewed 1 week ago

We stayed at the Hilton Garden hotel in Avalon, AZ because it is next to a Ruby Tuesday restaurant, which is our favorite. But the downside of Hilton, for us, is that they almost never (90% of time) recognize a Diamond member. And we almost never are upgraded. They need to consider a policy change. I'm also Platinum status with...

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Helpful?
Thank donaldsM7584MX
Lynn M, Manager at Hilton Garden Inn Phoenix/Avondale, responded to this review

Dear donaldsM7584MX Thank you for your comments in regards to your recent stay with the Hilton Garden Inn Avondale. I apologize that we have not been able to meet your expectations as a Diamond member. We value all of our guests and we absolutely as a Diamond member, appreciate your loyalty to the Hilton brand. We try to be very...

Brampton, Canada
Reviewed 2 weeks ago via mobile

Was supposed to stay here one night while in town to see the Coyotes play. When we went to check in they told me they were oversold and couldn't accommodate us. They put us up in another hotel that was not nearly as nice and not comparable in my opinion. As an HH member I was surprised. Not even sure...

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Helpful?
Thank Sean M
Lynn M, Manager at Hilton Garden Inn Phoenix/Avondale, responded to this review

Dear SeanM I apologize for the difficulties that you encountered with our property. We really don't like to have to relocate guests; but sometimes it becomes necessary. We always book our guests at comparable properties and we are sorry to hear that it didn't meet your expectations. I would love to discuss this with you further, please give me a...

Plainview, United States
Reviewed 2 weeks ago

My overall experience with this hotel was positive. The front desk was extremely personable and helpful; which makes a huge impact in my mind. The value for the price per night, however seemed a bit steep. Everything had an extra charge. Breakfast was 10 dollars, WiFi was like 7 bucks a day, etc...Im just sayin, The Comfort Inn at least...

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Helpful?
Thank caitlinl705
Lynn M, Manager at Hilton Garden Inn Phoenix/Avondale, responded to this review

Dear Caitlinl705, Thank you for your comments in regards to your recent stay with the Hilton Garden Inn Avondale. We do offer complimentary WiFi- please feel free to contact us at the hotel and we'll get that charge refunded back to you. As far as breakfast, we do offer a 'continental' price, I apologize that you were not made aware...

Avondale, United States
Reviewed 3 weeks ago

There was mold around the air vents, bed was pushed right up against the curtains, sheets were very worn. The hotel location was great. The staff was awesome and accommodating and the lobby was very nice.

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Helpful?
Thank 622sherrim
Lynn M, Manager at Hilton Garden Inn Phoenix/Avondale, responded to this review

Dear 622sherrim, We appreciate your comments in regards to your recent stay with us at the Hilton Garden Inn Avondale. We were disappointed to hear that your stay didn't meet your expectations- we sincerely apologize for the difficulties you encountered. We quickly address any deficiency issues with our staff right away to make sure they are corrected. We hope you...

Reviewed 4 weeks ago

Stayed at hotel during a week long event. The staff was nice and helpful. The room was clean and the housekeeping staff excellent. The bathroom was clean and was a shower only, which I liked. Had free wi-fi internet. The room and hotel was everything we desired. It was clean and well maintained.

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Helpful?
Thank William C
Lynn M, Manager at Hilton Garden Inn Phoenix/Avondale, responded to this review

Dear William C We are happy to hear that you enjoyed your recent stay with us. We pride ourselves in our staff training and we are always happy to hear when we meet and exceed your expectations! Thank you again for making the Hilton Garden Inn your choice! We hope you will visit us again soon. Kind regards, Lynn M

Huntington, New York
Reviewed 4 weeks ago

After a very long drive I'm in no mood for a scavenger hunt. This hotel was perfect. Perfect food, perfect drink, perfect sleep. The Ahhhh moment. Made reservations online and long distance. Staff was most accommodating and dedicated to making sure my stay was pleasant.

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Helpful?
Thank berniejellig
Lynn M, Manager at Hilton Garden Inn Phoenix/Avondale, responded to this review

Dear Berniejelllig Thank you for your recent stay at our hotel! We were happy to have you with us and are very pleased that you enjoyed your stay. We aim for perfection and we are so glad that your stay was perfect! Please keep us in mind if you are in the area again, we would love to be your...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
GreenLeadersSilver level
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Conveniently located off I-10 and Avondale Boulevard, in the progressive West Valley corridor of Phoenix. We are very close to restaurants, golf, shopping, movie theaters and other attractions such as the Jobing.com Arena, Phoenix International Raceway and the new University of Phoenix Stadium! You can relax knowing the quality and assurance of the Hilton Garden Inn Phoenix-Avondale has to offer being a part of the Hilton Family. ... more   less 

Additional Information about Hilton Garden Inn Phoenix/Avondale

Address: 11460 W Hilton Way, Avondale, AZ 85323-5004
Location: United States > Arizona > Central Arizona > Avondale
Price Range: $112 - $344 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Phoenix/Avondale 3*
Number of rooms: 123
Reservation Options:
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Also Known As:
Hilton Garden Inn Phoenix/Avondale Hotel Avondale
Hilton Garden Inn Avondale
Hilton Avondale
Avondale Hilton
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Questions & Answers

Questions? Get answers from Hilton Garden Inn Phoenix/Avondale staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“first floor was even quiet”
 of 5 bubbles jeepn4fun, Jan 3, 2017 | Read review
“All was quiet.”
 of 5 bubbles Luv2trvl200, Oct 4, 2016 | Read review
“4th floor would probably be quieter. We stayed in 3rd floor suite and it was very quiet.”
 of 5 bubbles IsataCM240, Aug 30, 2016 | Read review
“Higher floors have better views.”
 of 5 bubbles CostaRicaBirder, Jun 28, 2016 | Read review
“We stayed on the 4th floor. All was quiet. Beds were extremely comfortable.”
 of 5 bubbles Dleg4, Mar 30, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question