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Homewood Suites Phoenix-Avondale

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Homewood Suites Phoenix-Avondale
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332 Reviews from our TripAdvisor Community

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Showing 331: English reviews
Dallas, United States
Reviewed 3 days ago NEW

This is a great hotel with a very GREAT staff. The friendliness of the staff would make you feel at home. This is a VERY great place to stay. It is located within reach of everything you need and very safe. I was impressed with this hotel and staff. This is the place to stay when visiting Phoenix. I am...

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Helpful?
Thank James B
Josh G, General Manager at Homewood Suites Phoenix-Avondale, responded to this review

Hi and thank you so much for your great review! We take pride in amazing service so we are very happy you were impressed with it here! We hope to see you again in the near future, take care!

Midland tx
Reviewed 4 days ago NEW

Staff was extremely friendly. The rooms where really clean and we got really good sleep! We had a bad experience with the hotel across from this one the Hilton garden inn was rude. The staff here was so nice and sweet highly recommend it

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Helpful?
1Thank Dawgirl04 S
Josh G, General Manager at Homewood Suites Phoenix-Avondale, responded to this review

Hi and thank you for your review. We take top pride in our service and are continuing to strive to improve. I am also sorry you experienced bad service next door, we are hoping that you still continue to join us moving forward. Take care and see you next time!

Los Angeles, California
Reviewed 1 week ago

We really enjoyed staying here! The breakfast was very delicious! Food was refilled ASAP! The room was ver spacious and clean! We had a lot of room for the kids to play and watch TV while we rested in our room!

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Helpful?
Thank erikav610
Josh G, General Manager at Homewood Suites Phoenix-Avondale, responded to this review

Hello and thank you for your Trip Advisor review! We at the Homewood are very glad you stayed with us and are very happy that it seems you enjoyed your stay. We hope to see you again and we hope you are able to give us the full 5 stars that we shoot to achieve each and every time our...

San Diego, California
Reviewed 1 week ago

I stayed here over the Thanksgiving holiday. Thursday was a very minimal service day but their "normal" room services involve "deep" cleaning only on the 3rd day. I didn't even get new towels on Friday!

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Helpful?
Thank michaelscarn2016
Josh G, General Manager at Homewood Suites Phoenix-Avondale, responded to this review

Hi and thank you for your review. I personally apologize for the service you seem to have experienced over the Thanksgiving Holiday. We do try and accommodate all of our valued employees during the holiday season by trying to get them our at a decent hour to spend with family and friends however we do always consider our guests number...

Reviewed 2 weeks ago

Very typical for this type of hotel. Living room/kitchen area with a separate bedroom area. Bedroom was pretty roomy with a small closet and smallish sink area. Clean, but slightly dated. Only two complaints about the room...the pillows were super squishy...as in, they went totally flat, and the windows didn't seal so we could feel the cold and hear lots...

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Helpful?
Thank LoneStarTravelGirl
Josh G, General Manager at Homewood Suites Phoenix-Avondale, responded to this review

Hello and thank you for your review! We are very happy you seem to have enjoyed your stay yet do apologize for the window issue in your room. I will be having our maintenance staff look into and fix this issue to prepare for your next stay! We take pride in our service so appreciate you mentioning this, I will...

Boca Raton, Florida
Reviewed 2 weeks ago

I am a diamond member. This was the first Homewood experience. I find the Embassy and Hampton a higher quality. The staff was friendly. Room was clean. Did not partipate in breakfast so can't comment on that. But the major problem was no safe in the room. Checked my valuables in the office where I signed a card and was...

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Helpful?
Thank Jerry K
Josh G, General Manager at Homewood Suites Phoenix-Avondale, responded to this review

Hello and thank you for your review. Overall it seems you enjoyed your stay however we are sorry about the safe issue. We have a very controlled lock box area in the back office that can only be accessed by your assigned key. We are working on updated the procedure after you brought this up to us. Once again thank...

Apple Valley, California
Reviewed 3 weeks ago

Always welcoming and located very near the raceway. Rooms are clean, snack bar is great and breakfast is always ready and hot. Grounds are clean and rooms are very clean with a super comfy bed. Staff is very helpful

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Helpful?
2Thank lauramX4242TD
Josh G, General Manager at Homewood Suites Phoenix-Avondale, responded to this review

Hi and thank you for your review! We really appreciate your time in filling this out and I am very glad that you always enjoy your time while at our hotel. The staff takes a lot of pride in making sure everything is clean and welcoming for our guests, we are very happy you noticed. Please join us again the...

Norwalk, California
Reviewed 4 weeks ago

Great customer service, very clean and the room was great. We would come back again and tell our family and friends about our experience here. This was our first time in Arizona and staying here made it a wonderful experience.

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Helpful?
2Thank N2455VGelizabethm
Josh G, General Manager at Homewood Suites Phoenix-Avondale, responded to this review

Hi and thank you so much for your review! We appreciate you staying with us and really look forward to having you and your family/friends stay with us in the future! Take care!

Avondale, United States
Reviewed November 1, 2016

Service, price, amenities were fantastic. Looking forward to staying again. I will be recommending this place to all my friends and family looking for a place to get away. A great place to get away for a little while and have a honeymoon.

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Helpful?
2Thank William A
Josh G, General Manager at Homewood Suites Phoenix-Avondale, responded to this review

Hi and thank you so much for your review on Trip Advisor. We are very happy you stayed with us and even happier everything was great during your stay! We do look forward to any and all recommendations you give to your family and friends and look forward to seeing you again the next time you are here. See you...

Reviewed October 28, 2016

This hotel is a great find for what you get out of the stay. The suites are large (two rooms) and have everything you need, from microwave ovens, to dish washers. The rooms seemed to be recently upgraded or renovated and were really clean. The rooms smelled fresh and the hallways and grounds were kept clean as well. You couldn't...

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Helpful?
Thank Sean J
Josh G, General Manager at Homewood Suites Phoenix-Avondale, responded to this review

Thank you very much for your review on Trip Advisor! Your amazing review really goes a long way with the staff so I will be sure to pass your kind words on forward to them. Antoinette is a great asset for our hotel and we are very happy to have her on board with us! Thank you again and we...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair access
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
Conveniently located off I-10 and Avondale Boulevard, in the progressive West Valley corridor of Phoenix. We are very close to restaurants, golf, shopping, movie theaters and other attractions such as the Jobing.com Arena, Phoenix International Raceway and the new University of Phoenix Stadium! You can relax knowing the quality and assurance of the Homewood Suites by Hilton Phoenix-Avondale has to offer being a part of the Hilton Family. ... more   less 

Additional Information about Homewood Suites Phoenix-Avondale

Address: 11450 W Hilton Way, Avondale, AZ 85323-5004
Location: United States > Arizona > Central Arizona > Avondale
Price Range: $101 - $343 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites Phoenix-Avondale 3*
Number of rooms: 123
Reservation Options:
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Also Known As:
Homewood Suites Phoenix-Avondale Hotel Avondale
Homewood Suites Avondale
Homewood Avondale
Avondale Homewood Suites
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Questions & Answers

Here's what travelers have asked, with answers from Homewood Suites Phoenix-Avondale staff and other travelers.
2 questions
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Questions? Get answers from Homewood Suites Phoenix-Avondale staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Facing east or north in the summer will mean a cooler room.”
 of 5 bubbles mrsacuna, Jul 26, 2016 | Read review
“Top floor facing south is quiet”
  • View when you walk in the door
 of 5 bubbles KarenK518, Mar 9, 2016 | Read review
“If your budget allows it, choose a suite. Close to elevator and stairs.”
 of 5 bubbles Firm69, Jan 3, 2016 | Read review
“Ask for one with a quiet refridgerator”
 of 5 bubbles camval, Nov 12, 2015 | Read review
“Thoroughly inspect the room for TV and ceiling fan operation before accepting it.”
 of 5 bubbles DenverBrian, Sep 2, 2015 | Read review
5 of 5
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