Too often I go to Marriott or other well known sites to book a room. I had forgotten about this hotel sitting smack in the middle of the University area. Everything about this hotel was pleasing- the valet service, front desk, housekeeping. The room was modern, cleaned to perfection, comfortable. The restaurant was beautiful. The food was superior. The staff were so nice! Yes….I’m gushing, but only because they impressed me that much. I absolutely didn’t find one thing that disappointed me, and that’s rare these days.
This was our first visit to the remodeled hotel and the rooms were tastefully done. The staff were so friendly from the bellman to the front desk staff. We were so impressed and we will make this our hotel of choice in Auburn!
The hotel was top notch. Clean, comfortable and plenty of amenities on property you didn’t need to leave the hotel. Walking distance to middle of downtown and the stadium. Valet parking and room service are offered. The pizza from the restaurant was very good. Staff very friendly and helpful
We stayed for a college tour and couldn't have been happier with the staff, accommodations, and location. My daughter and I were floored at how nice everyone was. An added and surprising bonus was that housekeeping came every day, most places we've been lately do not do that anymore.
Excellent Customer Service from All Staff. Please keep up the excellent service. The great service started from the time I drove up to this property and continued until I left. All this from a property that is training students in the hotel industry.
The entire hotel staff was delightful especially bellman Brady. He was so knowledgeable about the University and the hotel it was like having a concierge on staff. Everyone from housekeeping to restaurant staff were warm and welcoming. Rooms are clean and very well renovated. Fist class hotel in Auburn!
Excellent stay! Came for the Gala put on by the Hospitality/Event Mgmt students. Everything was just perfect! The room was spotless and the amenities were top notch. Love that the hotel is pet friendly.
I love how dog friendly this hotel is. They have treats at the basket and water bowels, they allowed our great Dane and chihuahua to stay. We did get one text about our dogs being loud so we returned to the room to quiet the dogs otherwise all was perfect besides that embarrassment. The rooms are clean, location is perfect. Best of all worlds. Valet was 15 per day, self park was 10 per day.
We booked a room at the last minute for a campus tour trip. What a great surprise. Not only was the hotel very nice, the convenience was great, too. All employees we met were welcoming and helpful. The room was clean and well appointed. Extra towels in the bathroom were already in place and the water pressure was great! We will definitely be back the next time we are in Auburn.
Wonderful hotel and staff. Very clean and well managed. Very nice Italian restaurant on property as well. Also, our rental car died on the property and the hotel maintenance engineers graciously came out and got us back on the road…impressive property and team.
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