Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Reflects recent average nightly prices reported by our partners, and may not include estimated taxes or fees. Price at checkout may differ.
Cheaper
Average
Higher
About
4.5
#1 of 4 hotels in Anniston
Location
4.4
Cleanliness
4.6
Service
4.7
Value
4.6
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Best Western welcomes you to the Premier life. At the Hotel Finial, BW Premier Collection, our biggest priority is leaving a lasting impression, long after you check out. You'll notice our Premier's distinct style the minute you walk in. Our elegant hotel offers the highest quality amenities and service, sure to win over even the most refined traveler's favor. Located in Anniston,AL the Premier lifestyle comes with a fully equipped fitness room for the active traveler, an exquisite on-site dining experience for the culinary aficionado, and ample amounts of meeting space suited to accommodate any large gathering.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
This summary was created by AI, based on recent reviews.
Powered by AI
Hotel Finial, BW Premier Collection, garners praise for its blend of historical charm and modern comfort, offering guests a luxurious ambiance that captures the essence of its heritage. Guests frequently commend the property for its value, secure parking, and stylishly comfortable rooms.
While most revel in the hotel's cleanliness and the delectable breakfast, some report sporadic issues with room comfort. The service is generally celebrated for its friendliness and efficiency, although a few guests have encountered less responsive service.
Atmosphere
Luxurious
Rooms
Comfortable
Value
Exceptional
Cleanliness
Immaculate
Service
Friendly
Amenities
Well-appointed
Was this helpful?
Tripadvisor is not responsible for this summary or the opinions in it. For more information, please read the traveler reviews and learn more about how the site works.
We lucked out with this one! When we’re traveling I try to find us a place to stay on the fly, depending on how far we’ve driven that day. Have a loyalty card with Best Western, and glad I did. This is a 130 year old home on a hill near downtown district. There are some rooms in the house itself including an attic suite. The original carriage house is the reception area and bar. Anna was dual duty check in and bartender. Quiet spoken, but personable. I believe you can also stay in the former caretaker cottage. We had a room in the new building by the pool. Room had a separated desk nook with a bay window. The hot Breakfast was constantly being refreshed by the chef working in the converted kitchen, and was delicious.
Read more
Date of stay: December 2023Trip type: Traveled as a couple
Room Tip:Excellent restaurant up the road. Los Arcos Mexican.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The visit begins with a unique check in at the former carriage house after entering into the gated parking lot. Rooms are arranged with exterior entrances on a 3 floor exterior structure. An elevator is available. A breakfast is served on china plates and real silverware. A nice selection which included chicken and waffles. I would definitely stay again when in the area!
Read more
Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from JacobC-GM, General Manager at Hotel Finial, BW Premier Collection
Responded Jun 7, 2020
Thank you for your visit! We are glad you enjoyed our the open air concept of our property and had a great time! Hope to see you again soon!
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveler reviews.
This hotel is just Stunning! Approximately $120 per night with breakfast , WHAT?! What a deal!!! Our 3rd floor bay window room was very clean, extremely comfy mattress, and the furnishings looked new with great style. We appreciated the mini fridge and 2 bottles of water at the small coffee statio n . If there's any itty bitty complaint, it wld be that the linens weren't super soft but adequate and if that's a huge problem, go back and remind yourself it's $120 per night on the property of a historic, gated mansion w/ gorgeous rooms. The inside of the main house is a decorators DREAM, also on the property is a pool lit w/ multi colored LEDs, , a lovely bar w/ a cypress table made from a tree on the property and we enjoyed a " fancy" breakfast as we were allowed to take our meal into the large gorgeous sunroom area with stained glass . If preferred,there were other dining rooms that were equally gorgeous and fairly private as it wasn't very crowded that we could eat at with several food options and great coffee ,.We were allowed by delightful housekeeping attendants to " peek" into the upstairs suites and we definitely plan to be back for a special occasion as these suites are EVEN better than the online pics shown. We've traveled Alot and know quality decor and folks, this place is a stunner no matter which room you choose. We were told the carriage house is gorgeous as well!*** Owner,- we commend you and appreciate you for this super ,affordable value that you provide. We will certainly spread the word as this is a must stay in AL. Loved the gated property as a girls weekend would be perfect and safe here There's not a better value anywhere. Cheaha national park is very near for hiking and scenery. , antique shops, and very close restaurants - Effinas Italian was delicious and very well priced for the times that we are in - best bruschetta and voodoo pasta. Oxford is close and has alot of shopping there as well Thank You Finial Hotel for a friendly and memorable time!!!
Read more
Date of stay: November 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My wife and I spent two nights at this hotel recently and quite frankly were disappointed. The hotel entices you with photos of its renovated historic building, but then puts you in nothing more than an average hotel with outside access to rooms. The rooms are well furnished, but no better than most other hotels, and the only true unique item is the hotel's location in the downtown business district. We left just before 7 am after the first night to do some hiking on nearby mountains and returned six hours later to a room that had not been cleaned. Since the hotel had only four guests the night before, I failed to understand the delay in cleaning the room! After calling the front desk it was cleaned, but was not vacuumed. i am sure the hotel owners will blame the coronavirus on the problems, but I have my doubts. If we ever head back this way we will no doubt stay at a hotel near interstate.
Read more
Date of stay: May 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from JacobC-GM, General Manager at Hotel Finial, BW Premier Collection
Responded Jun 7, 2020
We are sorry to hear of your experience. Yes, the Corona Virus outbreak has not been kind to us, as well as many other properties. And, it has been difficult for us to keep our doors open during this time, but, we by no means will use that as an excuse for anything less that a great experience. We can assure that we have been working day and night trying to do everything we can for our guests even during this time. For that reason we apologize thoroughly for any inconvenience you may have experienced or any misunderstanding that you encountered during your stay. We do have a glorious mansion that we feature on our property that is brimming with history and beauty, but it is not our goal to misrepresent that it holds any more than the 4 suites located inside. However, we do hope that weather one decides to stay in the "Main House" or one of our beautiful open air concept rooms that they still get the same service and experience either way. Our hotel rooms do have traditional layouts compared to many hotels, but we have tried to go over the top with them as well. Our rooms feature, stylish barn doors, custom handmade furniture, hand crafted countertops and tile work, custom built showers, the newest commercial fixtures, and much much more. Again, we do apologize for any inconvenience. We hope that one day you may be able to join us again. Until then, happy hiking!
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I picked this hotel because the pictures looked good and it was close to where I was going. The pictures had an ole’ school feel of a bread and breakfast. Nothing could be further from the truth. It is surrounded by a 8’ fence to keep people out that are walking around the area all day and night. The constant loud cars and motorcycles from the road behind the hotel was all night. The room was filthy, dark, and in need of paint at the very least. I had to change rooms after a long day of business. Because I could not stand the hairs in the shower (Not mine) and the moldy looking stuff in the niche. The second room was not as filthy but just as dark and run down. The door to the second room would not close correctly and had to be slammed to close. The door frame was bowed and the door would barely latch, not very safe at all. The desk person advised that they do their best to keep the rooms clean and updated as I was moving my luggage to the second room. But it was obvious that they don’t, and not because of a pandemic, it was because they don’t. Will not stay there again - be warned.
Read more
Date of stay: April 2021Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jacob Craig, General Manager at Hotel Finial, BW Premier Collection
Responded Apr 23, 2021
We are sorry to hear about your experience. We are honestly shocked to hear such comments. We aim to provide a very clean and hospitable environment for all of our guests. We work tirelessly to ensure that our property is in the best shape possible. We thoroughly clean and sanitize all of our rooms before guests are checked into them and have strict inspection standards; however, we do know we are not perfect and mistakes do happen and given the opportunity we would do anything to remedy a mistake on our part. We do have a gate that provides a safe and secluded environment for all of our guests and we have one of, if not, the safest properties in the area. We are sorry if we fell short in any way of your expectations, we are truly devastated to hear such a response from a guest and will always aim to do better. If there is anything else you would like to discuss please do not hesitate to reach out directly. Thank you and have a great day.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
minutes ago on Google We had an emergency at Christmas Eve and needed a room. We chose the Finial because we wanted to get a very nice room with some exclusivity, we never stayed there before. Reservations were made and we came to check in. Two clerks behind the counter checked us in, nothing special until they told us 3rd floor outside unit stairs are on the breezeway. My husband is a disabled veteran that can not climb stairs but on the way in we saw a sign that said elevators so surely it would be fine. We parked and b.t.w they only have two handicapped parking spaces, took out overnight bag out and got to the elevator in the freezing cold just to see a sign that read " due to freezing temperatures the elevator is out of order" We made it up to the room, which was nothing special not worth the money for sure. Regular room that you can get anywhere, wall paper came off the of the wall and carpet was so thin and dirty we wore out shoes. We really just wanted to shower and maybe rest a bit because our pipes burst at our house but it wasn't possible. Kids were running along the outside hallway constantly and like I said it wasn't clean. We showered and left. We came back to checkout and April was at the desk and we told her that there was no way we could have stayed because off the stairs. If we wanted to get food we wouldn't have been able to make it back up. She told us she didn't know anything because she wasn't here, I explained that the guys from last night didn't let us know the elevator was out of order at all. Again, silence I said my husband is a disabled veteran who cannot climb three flights of stairs, silence. We gave her the keys and I let her know that I would write a review about this place. Here comes the banger, I was in the car reading their bill and see that they give military or retired military 10% off the bill plus this place is not privately owned anymore but it's a BEST WESTERN. I called April and asked her why we didn't get our 10% she said she'd forgot. Don't stay there
Read more
Date of stay: December 2022
Value
Location
Service
Trip type: Traveled as a couple
Room Tip:Just remember that it is not the old Hotel Finial that people raved about. Everything is run down...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jacob Craig, Owner at Hotel Finial, BW Premier Collection
Responded Jan 3, 2023
We are very sorry to hear that your experience was not up to expectations. As we said when these complaints were brought to us, it was not our intention to have guests stay on the top floor if they are not capable, and we are more than happy to help accommodate any needs you have if we are made aware of any special accommodations. Unfortunately due to the extreme cold we were experiencing many extenuating circumstances and may not have known the elevators status at the time you checked in. We have since fixed all those issues, but at that time we were doing as much as possible to keep things going, and help all the guests who came to us during in this of crisis. Unfortunately, in your case, we were not made aware of your specific needs until you were checking out and had no way of knowing this was an issue for you. As for the discount, they are typically applied when you make your reservation or at the latest at check in. We were not made aware of applicable qualifications for discounts to your room, but once you checked out and called us to make us aware of your husbands military status, we applied the discount and refunded your card. We apologize for any inconveniences that our lack of knowledge of your situation may have caused. Though we are partnered with the Best Western, we are independently owned and operated and take these concerns very seriously. As the owner, I have many relatives who are retired and/or disable veterans including my own father, we are very understanding of their needs, and would do anything to support our military men and women. We are very in tune to our guests needs and try to do everything we can to accommodate them as best as possible, however, we are not able to do that if we are not made aware. We are available 24/7 to serve guests the moment we are told of their needs. We understand that your experience cannot be changed, or that we may not be able to change your view at this time, but we hope that you can understand we are happy to serve our guests and would do whatever possible to ensure their comfort and satisfaction. Thank you for your time, and husbands service. May you have a blessed day.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our stay at Hotel Finial was impromptu and made while approaching Anniston, AL. What a GREAT discovery. Everything about the property made us wish we had arranged it a month ago and wish we were staying several days. The room was unique and perfect and exactly what we look for - roomy, quiet, walk-in tiled shower, etc.
Read more
Review collected in partnership with Best Western
Date of stay: May 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This should be an absolutely charming hotel. Sadly, it appears poorly maintained. We arrived October 18th at 9:30 pm. We had not been notified that the only elevator was broken. They had booked us into a second floor room which was up a wooden stairwell. We are elderly so we asked about getting a room on the first floor. The desk clerk explained that they did not have enough staff to clean all of the rooms that had been used on the weekend so we'd have to take the second floor room. The room was musty. The soap niche in the shower had not been cleaned so I cleaned it with a wash cloth. We went to breakfast in the beautiful old home on the property. The breakfast was okay. There was a fine layer of dust on the furniture. The windows in the home (and in our room) needed cleaning. This facility needs cleaning and painting to be as fine as it should be. We won't go back.
Read more
Date of stay: October 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I chose this hotel for my wife and I on our anniversary weekend because my wife loves these type antique homes with the bed and breakfast atmosphere. We had reservations for a king suit in the main house, it was a surprise for my wife. We checked in, I told the lady of my reservation, she mentioned she was having trouble finding it bit then made our keys and sent us to our room. We opened the door to find a small double bed regular room in an adjoining building. We went back to the attendant and told her again about the type of room that I had reserved, she said, "yea, somehow your reservation was canceled and that was the only room we have left." Thanks for notifing me that you mistakenly canceled my reservation after I come back to question the room toy gave me. A couple things to note.... #1 Pay attention when your customers call to say they will be late instead of cutting them off while they are talking and maybe you won't screw up and cancel their room! #2 Did I mention two separate beds for our anniversary weekend? #3 At least act like you care that your carelessness ruined the plans I made for my wife!
Read more
Review collected in partnership with Best Western
Date of stay: September 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jacob Craig, General Manager at Hotel Finial, BW Premier Collection
Responded Oct 26, 2020
Wow... Again, we are very sorry for any inconvenience. As we tried to advise you when you made the reservation and when we were trying to assist you after the original reservation was canceled, you at no point reserved a suite. We were very clear when discussing this that all of our suites were already booked. As much as we would have loved to put you in a suite, there were none available. Accidents do happen and we are terribly sorry that this happened; however, we do feel as if we tried everything we could to make it up to you. We offered discounts, romance packages, free drinks, and asked what more we could do to help make it up. We are sorry that this happened and it is atypical of our property. We all were trying very hard to make up for the mistake we had made but our hands were tied as we were so full. Even now if there is anything we can do to make it up we would. We hope that you will understand. We do not expect to see you back, but if you do decide to return we will do everything in our power to provide a great experience for you and your wife. Thank you for your feedback and have a wonderful day.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is historic and unique. We enjoyed our stay overall. The breakfast was wonderful and we enjoyed experiencing the history of the home. Some minor updates to the room should be adjusted to make the room more clean and presentable going forward. Overall we enjoyed our stay.
Read more
Review collected in partnership with Best Western
Date of stay: August 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jacob Craig, General Manager at Hotel Finial, BW Premier Collection
Responded Aug 25, 2021
Thank you for your feedback! We will use this to continue to improve our property. We hope that next time we will be able to exceed expectations. We are continuing to update things every day.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
There are plenty of restaurants within walking distance. I'm not sure if they offer any other on site dining outside of special requests. The staff is also really friendly and helpful and can give you recommendations.
There is a small number of rooms that our elevator will not reach, but the vast majority is reachable by elevator. If you are not able to take stairs please let us know when you make your reservation or before your date of check in and we will ensure you have a room that is reachable by elevator.
I am sorry, but I don't know. I did not see any pets while I was there. They had a bicycle wash area, which is unusual. There is not much free space for a dog of any size to exercise. I am going to have to refer you to the management.
There are more places to choose from in the Anniston area.
PRICE RANGE
$132 - $155 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
victoria country hotel anniston, country inn anniston, anniston country inn
FORMERLY KNOWN AS
Hotel Finial
LOCATION
United StatesAlabamaAnniston
NUMBER OF ROOMS
61
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Is Hotel Finial, BW Premier Collection accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.
