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1155 14th St NW, Washington DC, DC 20005-4111
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Lowest prices for your stay
Hotel direct offer!3RD NIGHT FREE
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$609
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Free cancellation until 10/09/22
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$528
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Traveler (223)
Room & Suite (57)
Videos (1)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 08/08/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Zena, A Viceroy Urban Retreat
Updated 08/08/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#30 of 156 hotels in Washington DC
Location
4.7
Cleanliness
4.7
Service
4.5
Value
4.2
Travelers' Choice
GreenLeaders Silver level
Hotel Zena, a Viceroy Urban Retreat, is a moment maker. Its central location certainly defines it as such. Find it within walking distance to the Metro, Dupont and Logan circles, U Street, the Convention Center and the White House. Outside the door, on storied 14th Street, discover shops, galleries, bars, restaurants and concert venues. And just five blocks in the other direction, you can access CityCenterDC’s brand-new hub of high-end shops.
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Property amenities
Electric vehicle charging station
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Bicycles available
Children's television networks
Valet parking
Paid private parking on-site
Wifi
Paid wifi
Pool / beach towels
Rooftop pool
Pool with view
Outdoor pool
Restaurant
Complimentary tea
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Poolside bar
Rooftop bar
Game room
Billiards
Board games / puzzles
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Conference facilities
Meeting rooms
Rooftop terrace
24-hour security
Baggage storage
Concierge
Convenience store
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
ATM on site
Doorperson
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Additional bathroom
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Air purifier
Bathrobes
Desk
Fireplace
Housekeeping
Interconnected rooms available
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Electric kettle
On-demand movies
Radio
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Modern
Languages Spoken
English, French, Spanish, German and 1 more
Hotel links
Special Offer:3RD NIGHT FREE

Location

Full view
100Great for walkers
Grade: 100 out of 100
131Restaurantswithin 0.3 miles
21Attractionswithin 0.3 miles
400Reviews2Q+A41Room tips
Traveler rating
  • 309
  • 35
  • 28
  • 14
  • 14
Time of year
Traveler type
Language
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Popular mentions
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Most Recent
Tscott wrote a review Sep 28
2 contributions
Besides being hosted by professional and nice staff, this chic-unique-boutique hotel has three main attractions that you can experience next time when you're in the downtown DC area. 1. A rooftop with pool overlooking the DMV area 2. They have their very own multi art gallery with awe-inspiring pieces commemorating some of our most powerful Sheroes of influence in American history. We were even given a complimentary tour from the hotel's own manager; shout out & thanks to Ms. Charlene!! 3. The food. Everyone ordered different menu items that were all scrumptious and left us filled like an entree in the guise of an appetizer. This hotel is a definite stay! 👍🏼
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Date of stay: August 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Lisi Mendoza wrote a review Apr 2022
Cape Coral, Florida146 contributions15 helpful votes
+1
Hotel's Favorite
We had an amazing experience in this modern and authentic hotel. We loved the décor, full of art and powerful, moving messages about women's rights and civil rights. The rooftop bar and pool area was a bonus and a nice surprise, with beautiful views of the city, authentic drinks, and great music. Our room was extremely clean and comfortable, also with beautiful views of the city. Everything was just perfect! Kudos to the staff for the amazing service 👏
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Date of stay: April 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Repost
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Response from General Manager, General Manager at Hotel Zena, A Viceroy Urban Retreat
Responded Apr 25, 2022
Wow! This is just a great review! We don't know where to start! Thank you for all the compliments! With all the hard work we put in, it's comments like these that make it all worth it. Thank you so much, and we can't wait to see you again at Hotel Zena! Sincerely, Sherry Abedi General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sam40 wrote a review Sep 28
Harrisburg, Pennsylvania202 contributions78 helpful votes
+1
This hotel is too notch all thee way around. From check in to check out we felt welcomed and enjoyed the experience. Beryl at the front desk increased the wonderful experience with her kind and super helpful attitude. Always greeting us with a compliment and a smile. The valet staff were just as kind. Prompt service with a smile. The hotel is unique, clean, and we loved the women's equality spread throughout. The rooftop lounge and interior lounge were great as well. We really enjoyed our stay in room 215 and will make this our home away from home when in the area.❤️
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Date of stay: September 2022Trip type: Traveled with friends
Room Tip: Valet parking only but prompt and courteous service.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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repoitras wrote a review Sep 26
Vancouver, Canada1 contribution
Excellent room well organized with a lot of storage and interesting shower. The staff made us feel welcome as they were very accommodating. There was bars but we could not find an open restaurant in the hotel.. This hotel is a little far from museums.
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Review collected in partnership with this hotel
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from General Manager, General Manager at Hotel Zena, A Viceroy Urban Retreat
Responded 3 days ago
Hello Repoitras, Thank you for taking the time to let us know about your recent visit to DC and Hotel Zena. It's a thrill to hear that you enjoyed the dedication of our team to excellent service as well as the spaciousness of our accommodations. Our location is perfect for guests to enjoy many of the exceptional sites in the area, and our team is always willing to direct you to any of the astounding sites in the area. This includes dining prospects, though we hope you'll be able to enjoy our on-site dining the next time you visit; until then! Sincerely, Sherry Abedi General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
klaymon89 wrote a review Sep 26
1 contribution
Service was amazing everyone was so kind and helpful, from the bar to the front desk. The bathroom seemed fun and funky until nighttime, if you turned the light on it would make the entire space bright because of the setup of the shower being a frosted glass. Also, the hotel seems to be having some kind of sewage issue. The elevators and entrance constantly smelled of sewage. Also, the pillows were very large so you woke up with a neck ache
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Review collected in partnership with this hotel
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from General Manager, General Manager at Hotel Zena, A Viceroy Urban Retreat
Responded 3 days ago
Hi Klaymon, We're glad you enjoyed the design of our bathrooms, even though it caused a bit of an issue later on in the evening. Rest assured that this has been noted so that our team can keep it in mind for the future as we improve our property. On that note, please know that our team is also looking into a solution for the odor you experienced, and we ask all guests to let us know of anything that disrupts their stay right away so we can address it while they're still with us. Overall we're glad you had a wonderful time, and we look forward to delivering another warm welcome the next time you're looking to enjoy your time in the area. Sincerely, Sherry Abedi General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
JEROKAT wrote a review Sep 25
7 contributions3 helpful votes
Road in front of the hotel is very noisy, even with a room at the 10th floor Welcome is not very warmful Room service menu is not enough diversified Location is very good Room is comfortable Room is very clean
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Review collected in partnership with this hotel
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from General Manager, General Manager at Hotel Zena, A Viceroy Urban Retreat
Responded 4 days ago
Hello Katia, Thank you for taking a moment to share your experience. While we're glad our ideal location and clean, comfy rooms served you well, it is unfortunate that we fell short in other areas. Your feedback is valuable to us, so know that we will speak with our team and reinforce our commitment to service with a smile. We will also determine how we can improve our room service menu. Happy travels and we hope to see you again someday. Sincerely, Sherry Abedi General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
enjlyfe wrote a review Sep 13
1 contribution
Hotel Zena is now my goto hotel in DC for weekend getaways!! The view from our room was amazing. Staff was professional and accomodating. They made us feel like we were old friends. Figleaf Brunch was excellent. Almost ordered two dishes.
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Review collected in partnership with this hotel
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from General Manager, General Manager at Hotel Zena, A Viceroy Urban Retreat
Responded 2 weeks ago
Our team works hard to ensure all of our guests' expectations are met and that you feel right at home when walking through our doors. Knowing that you received just that is like music to our ears and being added as your go-to hotel when you're in town is the greatest compliment! We will be sure to pass on your compliments to our culinary team, and we can't wait to welcome you back to Hotel Zena so that you can enjoy that second dish. It would be an honor to host you again, as we can't wait to help create many more lasting memories. Sincerely, Sherry Abedi General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
SGG799 wrote a review Sep 12
1 contribution2 helpful votes
The hotel staff is rude, there is no outlet near the bed (just a usb port), the hotel staff stole my phone charger. The appearance of the hotel is nice, but when you are there things do not work and it is increasingly frustrating.
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Review collected in partnership with this hotel
Date of stay: September 2022
Value
Rooms
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from General Manager, General Manager at Hotel Zena, A Viceroy Urban Retreat
Responded 2 weeks ago
Hello, Your experience is not one that we're proud to read about, as we know we're capable of much better. Please accept our sincere apology for any perceived rudeness from our staff and your disappointment with our in-room amenities. Upon receiving your internal communication yesterday, our Front Desk team reached out to address the missing phone charger and are hopeful this can be resolved. We look forward to connecting with you. Sincerely, Sherry Abedi General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Evelyn R wrote a review Sep 8
1 contribution
I Rate my stay at this hotel above five stars. First let’s talk about the awesome Bartender Branden; he was super friendly so amazing so courteous so sweet so professional full of life his drinks are amazing I’ve never tasted drinks like that before they were all delicious. Brandon‘s professionalism was above and beyond he was so professional; I love the way he treated my guess and I. I checked in with Joachim and he was si friendly and very professional he asked me if there is anything else he can help me with and I am very appreciative of that. The parking Valley guy Gedda was also so professional and friendly. All staff gets above 5 starts. They deserve a raise and bonuses for their highly professional treatment of customers who stay at this hotel. This hotel is amazing was very clean the beds were super comfy I felt like I was sleeping on feathers it was amazing the shower was amazing the room is so spacious. The pool was beautiful and it was nice and cozy. I recommend this place for anybody that wants to come here for business or find friends or family this was a highly professional place.
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Date of stay: September 2022Trip type: Traveled with friends
Room Tip: Arrive early valley parking is amazing.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from General Manager, General Manager at Hotel Zena, A Viceroy Urban Retreat
Responded 3 weeks ago
Hello Evelyn, Wow! Thank you so much for all your kind words and we're elated to know that our incredible team members helped make your visit to Hotel Zena that much better. Your recommendation means everything to us and we hope you'll consider visiting us again in the future. Sincerely, Sherry Abedi General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Geremy I wrote a review Sep 8
1 contribution
I have an amazing time at Hotel Zena during the Labor Day weekend. The pool on the rooftop was great. Joachim was really helpful and showed us great hospitality during our stay. I will definitely be coming back in the future.
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Date of stay: September 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from General Manager, General Manager at Hotel Zena, A Viceroy Urban Retreat
Responded 3 weeks ago
Hello, From our relaxing rooftop pool to our attentive team members, we're happy to know that you enjoyed everything we have to offer at Hotel Zena. We can't wait to see you again in the future, so hurry back! Sincerely, Sherry Abedi General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
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PRICE RANGE
$258 - $479 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
donovan hotel a thompson, donovan house washington dc
FORMERLY KNOWN AS
Donovan Hotel
LOCATION
United StatesDistrict of ColumbiaWashington DCUpper Northwest / Downtown
NUMBER OF ROOMS
191
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Frequently Asked Questions about Hotel Zena, A Viceroy Urban Retreat
Which popular attractions are close to Hotel Zena, A Viceroy Urban Retreat?
Nearby attractions include The Good Liar Brian Curry (0.3 miles), Planet Word (0.2 miles), and Metropolitan African Methodist Episcopal Church (0.2 miles).
What are some of the property amenities at Hotel Zena, A Viceroy Urban Retreat?
Some of the more popular amenities offered include a rooftop bar, a pool, and an on-site restaurant.
Which room amenities are available at Hotel Zena, A Viceroy Urban Retreat?
Top room amenities include air conditioning, a refrigerator, and an additional bathroom.
What food & drink options are available at Hotel Zena, A Viceroy Urban Retreat?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Zena, A Viceroy Urban Retreat?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Hotel Zena, A Viceroy Urban Retreat?
Conveniently located restaurants include The Pig, Quill, and Tortino Restaurant.
Are there opportunities to exercise at Hotel Zena, A Viceroy Urban Retreat?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Hotel Zena, A Viceroy Urban Retreat?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Zena, A Viceroy Urban Retreat?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel Zena, A Viceroy Urban Retreat offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Which languages are spoken by the staff at Hotel Zena, A Viceroy Urban Retreat?
The staff speaks multiple languages, including English, Spanish, French, German, and Italian.