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InterContinental the Willard Washington D.C., an IHG Hotel

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1401 Pennsylvania Ave NW, Washington DC, DC 20004-1047
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Traveler (2118)
Room & Suite (945)
Videos (1)
What is Travelers’ Choice Best of the Best?
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What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 06/27/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from InterContinental the Willard Washington D.C., an IHG Hotel
Updated 06/27/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#11 of 156 hotels in Washington DC
Location
5.0
Cleanliness
4.8
Service
4.7
Value
4.3
2022 Travelers' Choice Best of the Best
GreenLeaders Bronze level
Located near The White House, Willard InterContinental Washington, D.C., has played host to the world's social and political elite and has been the site of many historical moments since 1818. A luxury hotel in Washington, D.C., often referred to as the "Residence of Presidents," Willard has welcomed presidents, foreign dignitaries, and celebrities alike. Experience 5-star service at this Downtown Washington, D.C. hotel and savor masterfully handcrafted cocktails in the iconic Round Robin Bar.
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Property amenities
Valet parking
Free internet
Fitness Center with Gym / Workout Room
Bar / lounge
Walking tours
Kids stay free
Books, DVDs, music for children
Car hire
Paid private parking on-site
Internet
Fitness / spa locker rooms
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Complimentary tea
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Children's television networks
Highchairs available
Strollers
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Waxing services
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Outdoor furniture
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Additional bathroom
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bidet
Bathrobes
Desk
Dining area
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
Wardrobe / closet
Bottled water
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
On-demand movies
Radio
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Business
Languages Spoken
English, French, Russian, Spanish and 10 more
Hotel links
Special Rate:IT’S TIME FOR SUMMER

Location

Full view
100Great for walkers
Grade: 100 out of 100
122Restaurantswithin 0.3 miles
25Attractionswithin 0.3 miles
5341Reviews46Q+A100Room tips
Traveler rating
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  • 109
  • 80
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Popular mentions
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Most Recent
Melissa wrote a review Jun 2022
Colorado Springs, Colorado54 contributions6 helpful votes
The hotel is as beautiful as its pictures and the location is top notch, conveniently located near monuments, museums, and restaurants. We flew in, took the metro to a nearby stop and had an easy walk to the luxury hotel. While the hotel may be first-class, the service seemed aimed to make me feel less than. From starting with a hassle checking in my family of 5 (despite booking a suite that sleeps six, listing all guests on the reservation and paying extra for the 5th person) to the concierge being kinda a wiseguy but most annoyingly the bellhop blatantly ignoring me for ages while I waited in the lobby obviously trying to ask him a question. Interestingly, we took a tour of local attractions and the hotel was one of the stops!
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Date of stay: May 2022
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Response from Willard InterContinental, Owner at InterContinental the Willard Washington D.C., an IHG Hotel
Responded 4 days ago
Dear Melissa, Thank you for taking the time to share your feedback with us. I am very sorry that your experience with us was far from perfect. We have noted the areas that need our attention and will ensure to address them with our team. However, we would love it if you could give us another chance so that we can provide you with the five-star service we are known for. Please reach out to us directly should your travels bring you back to our nation's capital, as I would love to be able to detail your stay personally. Sincerely, Ernie Arias Area Vice President of Commercial ernie.arias@ihg.com
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Christi B wrote a review Jul 2021
Orlando, Florida2 contributions1 helpful vote
Hotel's Favorite
The location does not get better. This hotel is located in the heart of DC, within walking distance to most attractions. The hotel itself is beautiful if a tad intimidating on arrival. However, the friendliness of the staff is incomparable. The attention to detail sells the stay. I will definitely return.
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Review collected in partnership with this hotel
Date of stay: June 2021
Value
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Service
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1 Helpful vote
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Response from Willard InterContinental, Owner at InterContinental the Willard Washington D.C., an IHG Hotel
Responded Sep 29, 2021
Dear Christi, Thank you very much for your feedback. We are excited to learn you had a great time at the hotel and enjoyed interactions with our friendly team members. We hope to see you again soon! Sincerely, Nathalia Lopez Director of Rooms Division
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Susie V wrote a review Jun 2022
Oklahoma City, Oklahoma12 contributions3 helpful votes
This hotel is still as amazing as it has been in the past. I was expecting a lower service standard with the employment shortage in this industry but didn't see it one time. The hotel was well staffed and everyone there went above and beyond. Couldn't have asked for more! Well done Willard, I'll be back soon:)
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Date of stay: May 2022
Rooms
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Service
Room Tip: All of our rooms have been great! There is another elevator off the F street exit. That one...
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mfeagan wrote a review Jun 2022
Forest, Virginia39 contributions16 helpful votes
+1
I didn’t realize I never published this review. I am not able to go any further back with my date, but we actually traveled there in May of 2019. What an incredible experience. From the moment you walked in the door, it was absolutely wonderful. The front desk staff, the luggage attendants, cleaning staff, etc. were amazing. The hotel lobby is a work of art. The rooms were absolutely GORGEOUS. We had a complimentary bottle of wine and bowl of fruit for our stay. It was immaculate. My husband and I don’t usually spend a lot of money on hotels and stay at places like the Hyatt or Hilton brand hotels, but we splurged for the Willard. I am so glad we did. It was such a great time. We will absolutely stay here again when we are in the DC area.
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Date of stay: July 2021Trip type: Traveled with family
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GMC wrote a review May 2022
7 contributions1 helpful vote
+1
Few hotels in America ooze as much American political history or can boast the rich and beautifully rendered patriotic architecture, as The Wilard. As frequent IHG guests, we were treated to an over the top upgrade, but it seems like most of the rooms at the hotel are spacious upgrades regardless. Very friendly, contemporary, and efficient service felt comfortable beside points of interest such as the 19th century luxury front desk Hotel charm. Located right in the center of everything important in DC, and only a block or two away from the White House. Where else in America can you go to a single floor and find the Thomas Jefferson, Abraham Lincoln and Martin Luther King Suites in the same hallway. And all of these people, as well as dozens more notables, stayed there and have suites named after them The ceiling in the Lobby is worth the trip to see, every US state represented with its own unique Medallion. Mark at the front desk spoiled us, and everyone else treated us with the understated luxurious service accompanying the almost overstated architectural opulence. We had a delicious room service in our private dining room too. We will definitely stay at The Willard again and again when we are in D.C !
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Date of stay: April 2022Trip type: Traveled as a couple
1 Helpful vote
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DannyJB80 wrote a review Apr 2022
Miami Beach, Florida37 contributions80 helpful votes
I checked in and went to “my” room only to find someone sleeping there. After going back to the front desk they finally found a new room for me (they had obviously given away my room and were struggling to find a room for me). My new room is at the end of a long hall and the only light in the room is a tiny porthole window. Very concerning lack of security. Will not stay here again.
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Date of stay: May 2022Trip type: Traveled on business
Room Tip: Avoid this hotel due to security concerns.
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Response from IHG Service, Guest Services / Front Office at InterContinental the Willard Washington D.C., an IHG Hotel
Responded May 15, 2022
Hi DannyJB80, Thank you for making us part of your visit. We strive to offer quality service and I understand that your recent experience was not as stellar as expected. I am sorry you felt unsafe and for the level of service received. Our team would like to assure you that your thoughts about our service lapses are heard. We would like to gather more details to communicate this with the relevant teams. I sent you a private message and hope you respond soon. We look forward to having the opportunity to restore your confidence in our hotel. Warm Regards, Alice P Case Manager IHGService
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s0uthernbelle16 wrote a review Apr 2022
Atlanta, Georgia66 contributions14 helpful votes
beautiful hotel. Lovely comfortable rooms. Great beds. Baths , well, not so much. Toilet very strange. Lots of walking, and lots of stairs, in hotel. Not good for handicapped people. Inhouse restaurant, poor. Great location. Staff very professional but not friendly. Busy busy busy.
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Date of stay: April 2022
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Lottelli wrote a review Apr 2022
Wirral, United Kingdom2292 contributions743 helpful votes
+1
A superb hotel. It was great to stay somewhere so historic. Don’t miss the small corridor with the hotels history with a list of famous people who have stayed there and loads of interesting artefacts. The lobby is stunning. Fine detail. Superbly presented. Check in was smooth and they were able to organise for us a taxi from Dulles airport. We got a room upgrade to a suite. The room was great. We had a small kitchen room with a fridge and a coffee machine. The wardrobe was a great size - loads of space for clothes and shoes and even the suitcases. There’s a safe there too. The bathroom was great - bath and a great shower. Toiletries provided. They have a hairdryer but it’s not that strong. The room had a comfy chair and a sofa as well as a huge desk and a chest of drawers with a tv on. Loads of storage space. The king size bed was really comfortable. Really classic finish in the room. We had some hotel credit which we used in the bar - the round robin is a historic bar with loads of atmosphere! The mint julep is amazing. Breakfast for us was included as part of our deal with the hotel - it was fantastic. It was served at the cafe du parc next door. Great staff. Huge portions. It was such a delight to stay in such a beautiful and historic hotel.
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Date of stay: March 2022Trip type: Traveled as a couple
3 Helpful votes
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Mandy wrote a review Mar 2022
29 contributions8 helpful votes
We stayed in two connecting rooms on the 5th floor. The rooms were very large and spacious, and well-kept. It was wonderful to have daily cleaning service, which is hard to find recently. We brought our kids, and this was quite upscale for them. Everyone was gracious and the kids loved it. The location was great for seeing the sights as well as a show at The National and some live sports. We also had drinks at the bar and room service one night. Everything was great and the staff were wonderful. We’d highly recommend this hotel!
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Date of stay: March 2022Trip type: Traveled with family
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Angel D wrote a review Mar 2022
Miami, Florida66 contributions62 helpful votes
Truly a historical hotel in the perfect location. Could not think of a better place to stay, walking distance to the National Mall. In addition to the location, the hotel is truly a piece of history. It is incredibly well kept, with very spacious and comfortable rooms. We truly enjoyed our stay.
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Date of stay: March 2022
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PRICE RANGE
$378 - $562 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
willard intercontinental washington hotel washington dc, intercontinental washington dc, intercontinental hotel washington dc
LOCATION
United StatesDistrict of ColumbiaWashington DCUpper Northwest
NUMBER OF ROOMS
335
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Frequently Asked Questions about InterContinental the Willard Washington D.C., an IHG Hotel
Which popular attractions are close to InterContinental the Willard Washington D.C., an IHG Hotel?
Nearby attractions include Nightly Spirits (0.04 miles), White House (0.2 miles), and Ronald Reagan Building and International Trade Center (0.2 miles).
What are some of the property amenities at InterContinental the Willard Washington D.C., an IHG Hotel?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at InterContinental the Willard Washington D.C., an IHG Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at InterContinental the Willard Washington D.C., an IHG Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at InterContinental the Willard Washington D.C., an IHG Hotel?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to InterContinental the Willard Washington D.C., an IHG Hotel?
Conveniently located restaurants include Joe's Seafood Prime Steak & Stone Crab, Old Ebbitt Grill, and Ristorante TOSCA.
Are there opportunities to exercise at InterContinental the Willard Washington D.C., an IHG Hotel?
Yes, guests have access to a fitness center, a sauna, and locker rooms available in the fitness center during their stay.
Are any cleaning services offered at InterContinental the Willard Washington D.C., an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does InterContinental the Willard Washington D.C., an IHG Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at InterContinental the Willard Washington D.C., an IHG Hotel?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Russian, and Chinese.
Are there any historical sites close to InterContinental the Willard Washington D.C., an IHG Hotel?
Many travelers enjoy visiting Arlington National Cemetery (2.3 miles), Hillwood Estate, Museum & Gardens (3.5 miles), and The President Woodrow Wilson House (1.6 miles).