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Capital Hilton

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Capital Hilton
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2,885 Reviews from our TripAdvisor Community

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Showing 2,536: English reviews
Georgia
Reviewed November 27, 2015 via mobile

Room was great. Staff were great. Location was great. But the parking was $50 per day or part thereof. Nearest parking garage is about 4 blocks away, it's $25 and there's only one nearby. That's not fun!

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Helpful?
1Thank drronline
DavidPiscola, General Manager at Capital Hilton, responded to this review

Dear drronline, Thank You for staying with us here at The Capital Hilton. Parking in Washington DC is costly and there isn't a lot of options for our guests since street parking is limited. Unfortunately, we do not have on sight parking here at the hotel. I do apologize for any inconvenience this may have caused you. We hope our...

Brisbane, Australia
Reviewed November 25, 2015

Not what I expected from a Hilton chain of hotels. We arrived here for a two night stay on our honeymoon. The room was a decent size, however looked quite dated and was in need of a renovation. We received good service on check-in and were given complimentary wi-fi which was appreciated. Was in pretty good proximity to the White...

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Helpful?
Thank EzzaDazza
DavidPiscola, General Manager at Capital Hilton, responded to this review

Dear EzzaDazza, Thank you for taking a moment to share your recent experience. I sincerely apologize we didn't exceed your expectations during your honeymoon. Your feedback is very important as we are continuously striving to improve in all areas to provide the best lodging services to each and every guest. Please feel free to contact me directly should you need...

Knoxville, Tennessee
Reviewed November 24, 2015

I was here for a quick work overnight. I thought this hotel was closer to a lot of the monuments and historical areas, but it is not. However, the hotel was nice and clean. I would stay here again. I did get checked in earlier than the normal time, but when I got to my room the cleaning crew was...

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Helpful?
Thank ElizaCait
DavidPiscola, General Manager at Capital Hilton, responded to this review

Dear ElizaCait, Thank you for choosing to stay with us. I certainly appreciate your heartfelt feedback. Thank you as well for your compliments on the cleanliness of the hotel. Our housekeeping staff appreciates when a guest recognizes their constant efforts to provide a comfortable environment. We look forward to your next arrival! Sincerely, David Piscola General Manager

Warsaw, Poland
Reviewed November 24, 2015

Good location in Washington DC. The service very good. Excellent staff. I am very satisfied with staying. It is also very good condition for family with children. That said, it's cheap and cheerful, with great staff and management who go out of their way to make guests feel at hotel. Combining style, historical character, and an enviable location, Capital Hilton...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Pawel M
DavidPiscola, General Manager at Capital Hilton, responded to this review

Dear Pawel M, Thank you very much for your review. We are happy to hear you enjoyed your stay thanks to our location, comfortable rooms, and pleasant staff. We hope you were able to make the most out of your stay by being so close to the White House and many other national monuments and museums. Thank you for staying...

Washington DC, United States
Reviewed November 24, 2015

The hotel is a typical Hitlon grade hotel and a nice selection in Downton DC. The strengths are its close proximity to key areas, shopping districts, business areas, and numerous historical sites. The hotel has large conference rooms and the hotel rooms are outstanding quality. However, the internet for the conference rooms was non-existent. The hotel staff did nothing to...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Stephen B
DavidPiscola, General Manager at Capital Hilton, responded to this review

Dear Stephen B, Thank You for taking some time to share your recent experience. I sincerely apologize we were not able to provide you with the quality of services you deserve. This is uncharacteristic of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we...

Memphis, Tennessee
Reviewed November 23, 2015

I typically prefer Hilton-brand properties and have stayed in many in DC, so I was surprised that the Capital Hilton didn't measure up to what you'd expect for a downtown $400+ hotel. I knew we were off to a bad start when my wife and I checked in only to find we had been "downgraded" out of our suite. I...

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Helpful?
Thank ColonelLiles
DavidPiscola, General Manager at Capital Hilton, responded to this review

Dear ColonelLiles, Thank You for taking a moment to provide feedback from your recent stay. I sincerely apologize for any inconvenience you encountered. The service level that you received is not typical and is not representative of the service level we normally provide at the Capital Hilton. Please be confident that we will follow-up on the points you have outlined...

Katy, United States
Reviewed November 23, 2015

The hotel needs updating. Rates are too high for this hotel. Room are small/ We were given a room that was already occupied. Got checked out a day earlier than our reservation. Had to go to the front desk to get this cleared up. They wanted to move us to another room but then found out none were available. Finally...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Richard C
DavidPiscola, General Manager at Capital Hilton, responded to this review

Dear Richard C, Thank you for choosing to stay at The Capital Hilton. The service level that you received is not typical and is not representative of the service level we normally provide at the Capital Hilton. You have my sincere apology for any inconvenience that may have been caused. I regret the incident left you with an unfavorable impression...

Lafayette, Louisiana, United States
Reviewed November 22, 2015

My mother and I have been taking an annual trip to Washington DC to visit my father's grave at Arlington National Cemetery each year since he passed away and we have stayed at the Capital Hilton every year. Everyone there takes such good care of us - from management, to the concierge, to the bell captain, to housekeeping to the...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Mary Patricia K
DavidPiscola, General Manager at Capital Hilton, responded to this review

Dear Mary Patricia K, Thank you for taking the time to share your experience with us. We appreciate when a guest recognizes the constant efforts our team makes to provide a comfortable and welcoming environment for our guests! It's always a pleasure to share with my team comments such as yours! We look forward to your next arrival. Sincerely, David...

Houston, United States
Reviewed November 22, 2015

My stay was great! It was for business, but the location was close to the White House and other bars and good food spot. The service was also nice. No complaints here! Everything was in walking distance which was nice because cab fare can kill any budget. The hotel lover all was great and my team loved the stay, better...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank Andrea M
DavidPiscola, General Manager at Capital Hilton, responded to this review

Dear Andrea M, Thank you very much for your review. We are delighted to hear you and your team enjoyed your stay thanks to our convenient location. We certainly appreciate that you enjoyed your accommodations and the level of service you received. Our team is dedicated to giving our guest a memorable experience! We look forward to welcoming you back...

Atlanta, United States
Reviewed November 22, 2015

Convenient for business and personal travel. Reasonably close to convention center, major landmarks and airport. Easy to get on and off property, walking distance to many great restaurants .... Executive lounge is neat, clean & spacious. Food quality is good - could be better.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Steve T
DavidPiscola, General Manager at Capital Hilton, responded to this review

Dear Steve T, Thank you very much for sharing your recent stay with us. We are delighted to hear you enjoyed your stay thanks to our convenient location. Our team appreciates your compliments regarding the Executive Lounge. We hope you were able to make the most out of your stay by being so close to the White House and many...

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Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
North Gate Grill
North Gate Grill
Cuisines: American
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Capital Hilton

Address: 1001 16th St NW, corner K & 16th Street, Washington DC, DC 20036
Location: United States > District of Columbia > Washington DC > Dupont Circle
Price Range: $179 - $816 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Capital Hilton 4*
Number of rooms: 544
Reservation Options:
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Also Known As:
Capital Hilton Hotel Washington Dc
Hilton Washington Dc
Washington Dc Hilton
Hotel Style:
#45 Luxury Hotel in Washington DC
#64 Romantic Hotel in Washington DC
#69 Family Hotel in Washington DC
#70 Business Hotel in Washington DC
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Questions & Answers

Here's what travelers have asked, with answers from Capital Hilton staff and other travelers.
28 questions
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See all questions (28)

Questions? Get answers from Capital Hilton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“My room on the 9th floor was quiet.”
124douglash, 4 days ago | Read review
“A better room may not have a better view.”
306rajeshs, 1 week ago | Read review
“Odd # rooms face the outside. MAY have better view.”
heatherw750, 2 weeks ago | Read review
“Face the street, highest floor available.”
Ignotus, 3 weeks ago | Read review
“Higher level room was great”
Warmtraveller1200, 4 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question