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The Mayflower Hotel, Autograph Collection

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1127 Connecticut Avenue NW, Washington DC, DC 20036
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (1200)
Room & Suite (722)
Dining (91)
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Mayflower Hotel, Autograph Collection
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#100 of 154 hotels in Washington DC
Location
Cleanliness
Service
Value
Listed on the National Register of Historic Places, The Mayflower Hotel, Autograph Collection has been a vibrant social hub in the nation's capital since opening in 1925. Refreshed and contemporary, our historic hotel in downtown Washington, D.C. newly inspires the city for business or pleasure with its premier location on Connecticut Avenue. The Mayflower Hotel, Autograph Collection delights with a timeless luxury found in our sweeping marble lobby, picturesque ballrooms, in-house health club, and luxury-minded guestrooms, offering plush bedding, high-speed wireless internet, and flat screen TV's. Enjoy a culinary delight at our lively American brasserie EDGAR, or step outside to experience the local flavor of Dupont Circle and other nearby attractions. Effortlessly blending historic tradition and modern luxury, our boutique hotel is a national treasure near the White House and other downtown D.C. destinations, and it's not to be missed.
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Full view
Property amenities
Valet parking
Wifi
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Center with Internet Access
Paid wifi
Restaurant
Breakfast available
Breakfast in the room
Conference facilities
Banquet room
Meeting rooms
Fax / photocopying
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
VIP room facilities
Flatscreen TV
Room types
Non-smoking rooms
Suites
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Good to know
HOTEL CLASS
HOTEL STYLE
Historic Hotel
Classic
Hotel links
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3,133Reviews53Q+A100Room tips
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veroTX2VA wrote a review Sep 2020
Virginia Beach, Virginia4 contributions1 helpful vote
I was so disappointed with our experience at the Mayflower. As we were driving back from Philly, it got late on us and we decided it would be better for us to stop in D.C than to continue the drive through. Being we were only going to be in D.C. for one night and just to sleep (arriving about 11 and leaving about 8am), we looked for a hotel through a 3rd party website. We booked the mystery room and were assigned the Mayflower. As soon as it was booked, we realized it never asked us for the size bed and we were needing 2 doubles. We called the hotel and a nice young woman answered the phone, we explained we had just booked online and we werent given an option but that we were needing 2 double beds. She said no problem, she had already fixed it. We arrived, exhausted, to the hotel about 11. Checked in and went to the room to find we were in a king bed. We called back down and the gentleman,Ali, said oh yes I see here you are in a double - let me get that fixed right away. He called back and then said, no he didnt have another room. We said, you JUST said you saw it was a double and he DENIED saying that. We went down to discuss with him and he said that we were 4 people instead of 2 and we advised him again that we had made an error when booking and had called and let the young woman know almost immediately after booking and she had said it would not be a problem. He advised that we were on a timeshare floor and he couldnt move us to the "main floor". He offered a roll away. We asked the size and he said a full so we agreed. When we got the rollaway it was clearly a twin. The person who brought it up said "this is all we got". At this point, we tried calling one more time but he had blocked our room calls and we were unable to reach the front desk. We were so exhausted that we just made it work and left early the next day. The bathroom door also didnt close as it was broken. The bathroom was not very clean but hey - we were on the timeshare floor... I travel alot for business,so let me tell you - this was one of the worst experiences that I have ever had. He clearly did not want to beleive we had made an error when booking (that we tried to immediately fix. He had no intention of trying to help us or make it right even tough we had already talked to an employee at the hotel and accused us of lying even though he clearly told us he saw we had a double booked. We didnt realize we were segregated to one floor by booking through a 3rd party. It was an awful experience and we felt very embarassed by the way we were treated. The hotel itself is beautiful but I guess our disheveled tired selves werent good enough for their "regular floor". NEVER AGAIN.
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Date of stay: September 2020
Location
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Room Tip: Pick another hotel for good service
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Breeze wrote a review Sep 2020
366 contributions53 helpful votes
Overall speaking, it is an average hotel with no good surprise. The staff and manager is very helpful and understand why I need to change the rooms (before entering the room it has been opened already, the bed is dirty). I would like to say the breakfast and all the interiors are good, and it can remind you of the old history. The location is great that you can reach many good places. Like this hotel but if some tiny details can be improved, it will be "love" this hotel.
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Date of stay: October 2019
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Trip type: Traveled on business
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Matthew H wrote a review Apr 2020
Kissimmee7 contributions1 helpful vote
I felt as if I was stepping back into time! The hotel staff to the marble finishings. This hotel is probably the most beautiful hotel I have stepped into. Close to everything and easy access to everything Washington DC!
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Date of stay: January 2020
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Room Tip: 7th floor is amazing
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Response from TeamMarriott, Manager at The Mayflower Hotel, Autograph Collection
Responded Apr 25, 2020
Dear Matt H, Thank you for the amazing review of your time with us at The Mayflower Hotel, Autograph Collection. As our name conveys, The Mayflower is a historic site hosting presidents and diplomats since 1925. We strive to inspire our guests and create an experience beyond the commonplace with a thoughtfulness and dedicated purpose to our design, while also weaving the fabric of the locale into every aspect. We love knowing how much you enjoyed our history and design, as well as the exceptional service. We look forward to being your home every time you are in the D.C. area. Sincerely, Front Desk Manager
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Mike A wrote a review Mar 2020
Washington DC, District of Columbia266 contributions62 helpful votes
The Mayflower is gorgeous and this was my 2nd hotel from the Autograph Collection which truly makes you feel like you're staying in luxury. My stay occurred during the recent social distancing requirements from COVID-19, so the hotel had to shut down the club lounge and cut back on housekeeping. But the hotel staff were very kind and found ways to make my stay pleasant. For example, they provided vouchers to use the Edgar restaurant for breakfast. And the Edgar restaurant had some great food. The hotel property is quite large and it took a while to realize how many entrances/exits there were. But I was glad the Farragut North metro stop was around the block. My room was comfortable and the gym was large. These are difficult times for hotels, but the staff at the Mayflower made my stay comfortable and for that I'm very grateful. Looking forward to returning back one day.
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Date of stay: March 2020
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Trip type: Traveled on business
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Response from TeamMarriott, Manager at The Mayflower Hotel, Autograph Collection
Responded Mar 18, 2020
Dear Mike A, We are so glad you love our chain of hotels and that you chose to stay at The Mayflower Hotel, Autograph Collection. Thank you for letting us know how much you enjoyed our comfortable rooms, well-equipped fitness center as well as the location. We are especially happy you were able to take advantage of our in-house restaurant, Edgar Bar & Kitchen. Our team works tirelessly to provide the best service, down to the smallest detail, so we can't wait to share your kind compliments with them. This is an unprecedented time for us all, and we appreciate your patience as we consider how to move forward. We look forward to the opportunity of welcoming you back in the near future. Sincerely, Front Desk Manager
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Shewling M wrote a review Mar 2020
9 contributions
Location is great. Able to walk to most attractions in DC. Dropping off in front of the hotel is challenging since it is on a major and busy street. The front entry doors were hard to manage when you have luggage and no one is there to help you with the door. While we were stayed there for five days, a door man was at the front door only half the time. Our first night, we discovered there was no linen on the pulled out bed at bed time (10:20 p.m.), we had to called for linen to bring to the room, twice. It finally came an hour later. Same with the bellhop to get luggage, he never came after I was told by the front desk that some one will be right up. I finally went to the front desk to inquire. The reason that I was given by the bellhop was he went to the room and no one was there. That took an hour. The last day of our staying, we put the sign out to request room service as we left the room at noon. When we got back at 10 p.m., the sign remained on the door and room was not cleaned. Hotel was grant. Service could be better, at the front desk too. The only pleasant experience was during check in. So sorry that I didn't see her again and do not remember her name. She was very prompt and professional, unlike others at the desk. Not sure if windows are double panned since we hear loud noise from the street even we are at the 9th floor.
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Date of stay: February 2020
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Room Tip: Seventh floor room is roomy with a living room
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Response from TeamMarriott, Manager at The Mayflower Hotel, Autograph Collection
Responded Mar 14, 2020
Dear Shewling M, Thank you for your stay at our hotel and for your comments. We deeply apologize that you experienced difficulties during your stay with us. This is not the level of service we generally provide and it certainly does not meet our standards. We have shared your comments with our entire staff and we will take the appropriate action to prevent these issues from happening again. We hope that we will have another occasion to meet your expectations and to welcome you back in the future. Take care and safe travels. Sincerely, Front Desk Manager
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PRICE RANGE
$176 - $562 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mayflower hotel washington dc, renaissance washington dc, washington dc renaissance, renaissance mayflower hotel, mayflower hotel dc
LOCATION
United StatesDistrict of ColumbiaWashington DCUpper Northwest / Dupont Circle
NUMBER OF ROOMS
581
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Frequently Asked Questions about The Mayflower Hotel, Autograph Collection
Which popular attractions are close to The Mayflower Hotel, Autograph Collection?
Nearby attractions include The Magic Duel (0.01 miles), Cathedral of St. Matthew the Apostle (0.1 miles), and National Geographic Museum (0.1 miles).
What are some of the property amenities at The Mayflower Hotel, Autograph Collection?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
What food & drink options are available at The Mayflower Hotel, Autograph Collection?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Mayflower Hotel, Autograph Collection?
Yes, valet parking is available to guests.
What are some restaurants close to The Mayflower Hotel, Autograph Collection?
Conveniently located restaurants include Quill, Bub and Pop's, and Chopt Creative Salad Company.
Are there opportunities to exercise at The Mayflower Hotel, Autograph Collection?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at The Mayflower Hotel, Autograph Collection?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Mayflower Hotel, Autograph Collection?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Mayflower Hotel, Autograph Collection offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to The Mayflower Hotel, Autograph Collection?
Many travelers enjoy visiting Arlington National Cemetery (2.4 miles), Hillwood Estate, Museum & Gardens (2.8 miles), and Anderson House (0.6 miles).
Is The Mayflower Hotel, Autograph Collection accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.