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Washington Plaza Hotel

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2,254 Reviews from our TripAdvisor Community

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Showing 1,903: English reviews
Myrtle Beach, South Carolina
Reviewed November 25, 2012

We arrived early on Tuesday 11/ 20 /2012 and was expecting to be told we could not check in but to my surprise we where checked in . The room was beautiful a bit small but very cozy the bed was huge and comfortable.. We had read several reviews and where a little worried about the staff but all I...

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Thank cyndib2012
Lancaster, Pennsylvania
Reviewed November 20, 2012

We stayed here while touring the area. We loved the pool area, it was like a little hideaway form city life outside. We were promptly greeted by friendly staff and given our room with no extra charge even though we were about 2 hours early! Loved the turn down service. Very nice to come back after a day of walking...

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1Thank PaHOBO
Fort Lauderdale, Florida
Reviewed November 19, 2012

I gave this hotel an average rating because I liked some things about the Washington Plaza and disliked others. First...the price. It is on par with other DC hotels (over priced) but they did allow a decent AAA discount. The staff was good all over the hotel. They were all pretty friendly. They did not offer to help with our...

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4Thank sunnysuzy5
WPManagement, General Manager at Washington Plaza Hotel, responded to this review

Thank you for your feedback as your comments are a very valuable tool for us to continue to look at better ways to improve our guest’s experience. Firstly, I appreciate your kind words regarding your accommodations, our team and location. However, I am sorry to hear you found our service lacking in certain areas. While I am sorry to hear...

Buffalo, New York
Reviewed November 17, 2012 via mobile

We arrived tonight after a very long drive and were unfortunately not all that warmly greeted. After the front desk checked us in there was no offer to help with our bags, no directions to the elevator and no warm description of amenities. Our room is on the third floor facing someone's apartment window in the building next door. And,...

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2Thank Holly A
WPManagement, General Manager at Washington Plaza Hotel, responded to this review

We sincerely regret that we did not meet your expectations. I am very sorry to hear about your negative experience with our Front Desk. I apologize for this experience and we will seek to improve on our service. We strive to make every part of a guest’s stay as comfortable and effortless as possible, and I regret you felt mistreated...

Tallahassee, Florida
Reviewed November 17, 2012

Forget the fact that the place is outdated or that the rooms are small or that there is an ant problem. To me, customer service is the most important reason that I go to a hotel property or that I recommend it to friends. I plan meetings for a living and I would never consider this property again simply because...

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4Thank SunshineDiver
WPManagement, General Manager at Washington Plaza Hotel, responded to this review

We are terribly sorry to read of your experience. I would like to sincerely apologize on behalf of the team at the Washington Plaza Hotel for any inconveniences you experienced during your stay with us. I will review your feedback in detail with our team and make any necessary adjustments to ensure that our service continues to improve. If you...

Wicklow, Ireland
Reviewed November 15, 2012

Nice clean modern room, great tv with a huge selection of channels. Nice food on ordering room service 3 times. Great front door men/concierge. 10 minute walk to nearest metro station. Checking in was a horrible experience, unfriendly and unhelpful. Nothing was pointed out to me. Did not feel welcome at all after a long flight.I always think its a...

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4Thank RKF2014
WPManagement, General Manager at Washington Plaza Hotel, responded to this review

We are saddened to hear of your disappointment with the service you received at our hotel. I understand your frustration, and I would like to sincerely apologize on behalf of our team for any inconveniences you experienced during your stay with us. The reviews previously written from other hotel guests prove that we strive to deliver the best guest service...

Toronto, Canada
Reviewed November 14, 2012

The reviews were accurate - this place is super clean, great location, safe and super comfy beds (everything you want). The rooms were quiet and the cleaning staff went the extra mile to make sure you felt welcome (complimentary bottled water at night waiting for you and great toiletries). There was always someone to open the door for you and...

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2Thank MB_7783
WPManagement, General Manager at Washington Plaza Hotel, responded to this review

Thank you for choosing to stay with us and for the 5-star review. I am delighted to hear you had such a great experience at our hotel. It sounds like we were the perfect fit for your needs and I couldn't be happier to hear it. We appreciate your recommendation and look forward to your next trip to Washington, DC....

Burnaby, Canada
Reviewed November 13, 2012

This hotel was one of the conference hotels for a major medical meeting. It deserves to be ranked among the best business hotels in the city. All parameters: room quality, desk service, housekeeping, cleanliness, quiet, etc are high quality. We didn't sample the recreation facilities.

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Thank CanadianTraveler65
WPManagement, General Manager at Washington Plaza Hotel, responded to this review

Thank you very much for your feedback and praise of our hotel. I'm happy to learn that you had a great stay with us during your conference. We pride ourselves on being a hotel that has something for everyone to enjoy whether on a business or leisure trip, and we appreciate you recognizing our efforts. We look forward to welcome...

London, United Kingdom
Reviewed November 11, 2012

I was recently stuck in Washington DC when the Superstorm Sandy hit and I had to stay a couple of extra days. I booked this hotel through booking.com and check in time was meant to be 3pm. I turned up at midday and they immediately let me have a room. The room was clean with lots of cable tv channels,...

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Thank Sally T
WPManagement, General Manager at Washington Plaza Hotel, responded to this review

I appreciate you taking the time to give feedback on all the aspects of your stay with us. It’s great that we were able to safely accommodate you during the storm. Our rooms are equipped with everything you need so I was glad to hear how comfortable you were. We look forward to having you stay with us again soon....

Reviewed November 8, 2012

Other than the somewhat smallish size of our bedroom, I can't find fault with anything else at the Washington Plaza Hotel. It was a pleasure to interact with all the very nice and helpful staff I met (front desk, gift shop, restaurant, bar, doormen, maids). This does not seem to be like a place where people hate their jobs! The...

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1Thank Sharoninsc
WPManagement, General Manager at Washington Plaza Hotel, responded to this review

Thank you so much for the 5-star review! I was delighted to hear that you received great guest service as we pride ourselves on our attentive and friendly team. Our team truly works from the heart and love engaging with our guests. It makes coming to work or staying as a guest a true delight. I agree that we have...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Washington Plaza Hotel

Address: 10 Thomas Circle NW, Washington DC, DC 20005-4106
Location: United States > District of Columbia > Washington DC > Upper Northwest
Price Range: $105 - $449 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Washington Plaza Hotel 3.5*
Number of rooms: 340
Reservation Options:
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Also Known As:
Washington Plaza Hotel Washington Dc
Washington Plaza Dc
Hotel Style:
#26 Romantic Hotel in Washington DC
#35 Family Hotel in Washington DC
#52 Business Hotel in Washington DC
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Questions & Answers

Here's what travelers have asked, with answers from Washington Plaza Hotel staff and other travelers.
36 questions
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See all questions (36)

Questions? Get answers from Washington Plaza Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“request room with a view - many just look out on offices, blocking sun”
 of 5 bubbles neclark77, 2 days ago | Read review
“Pool side of the hotel is quiet. We booked directly on their website and got a free upgrade upon arrival for doing so.”
 of 5 bubbles zeemarie25, 4 days ago | Read review
“Room 701 is sufficiently sizeable with 2 double beds.”
 of 5 bubbles Travelbliss45, 1 week ago | Read review
“419 was right by the elevator shaft; a bit noisy”
 of 5 bubbles JohnS_from_MN, 5 weeks ago | Read review
“Tell the front desk if you have any particular needs.”
 of 5 bubbles DianeB361, Oct 21, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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