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JW Marriott Washington, DC

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JW Marriott Washington, DC
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2,581 Reviews from our TripAdvisor Community

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Showing 2,445: English reviews
Boston
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I was here at a conference, which meant I could pay the cheaper conference rate, but I hope to come back with my family and splurge a little. The service was wonderful, including an attendant delivering bottled water to me at my treadmill in the fitness center (which, by the way, is open 24 hours a day). The Fitness Center... More 

Helpful?
Thank RPWBoston
JWDCManager, Manager at JW Marriott Washington, DC, responded to this review

Thank you for your review. We appreciate you taking the time to share your feedback about your stay and that you enjoyed the health club. We are in a great location with easy access to museums and monuments. As you mentioned metro is just a block away. We are sure to share your compliments with our staff and hope to... More 

St. Petersburg, Florida
Level Contributor
40 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The hotel is very conveniently located. It was very clean and check-in was easy. I was very disappointed with room service. We ordered breakfast Saturday morning and it was delivered in a bag, along with plastic utensils; the food was in plastic containers as well. Drinks were hot and in a can - no ice. The coffee was not delivered.... More 

Helpful?
Thank jmartin11
JWDCManager, Manager at JW Marriott Washington, DC, responded to this review

Good Day: Thank you for taking time out of your day to provide us with feedback about your recent stay at the JW Marriott-Washington DC. I am glad to hear that you enjoyed the location of the hotel. I am also glad to hear that you enjoyed the concierge lounge and food that is being offered in the lounge. I... More 

Florida
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Great hotel location, very clean and updated. Room service breakfast order was incorrect and delivered in a bag. No plate warmers, real flatware, etc. Coffee by the cup instead of option to order a small pot. Next time we will walk 1/2 block to Corner Bakery - warm food at 1/2 the cost.

Helpful?
Thank MakoFlorida
JWDCManager, Manager at JW Marriott Washington, DC, responded to this review

Thank you for your review. I’m sorry room service delivered an incorrect order and that your experience with our new in room dining option is not to your liking. We have moved away from the traditional room service, and now have a new Chef's Market option. This new option is designed for quick service, fresh food, and more. Thank you. More 

Kansas City, Missouri
Level Contributor
112 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This luxury member of the Marriott chain has recently been updated, including elevators that speed your arrival at your floor by directing you to a specific elevator. The rooms have been updated with new furnishings and are very clean and attractive. For the Platinum Elite members there is an excellent lounge with breakfast , evening snacks with an honor bar... More 

Helpful?
Thank Rod_CFP
JWDCManager, Manager at JW Marriott Washington, DC, responded to this review

Thank you for your great review. We are glad to hear that you enjoyed the hotel services – newly renovated rooms, the elevators and the Executive Lounge. Our hotel is not only situated so very conveniently to many places of interests to the guests, but also provides all services to their liking. We look forward to welcome you back soon. More 

Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Nice hotel, convenient location. My hotel Room and the lobby, etc were very clean. Not many choices for food within hotel which seems odd for a place of this size. Restaurant closed at 4pm in Sunday and j was directed to the bar, but the bar had a very limited menu.

Helpful?
Thank wannatravelwkids
JWDCManager, Manager at JW Marriott Washington, DC, responded to this review

Thank you for your nice remarks. We are glad that you liked lobby and the newly renovated rooms. We are fortunate to be in a great location in Washington DC. Thank you again for your review. More 

Level Contributor
67 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

We stayed at this hotel on two separate occasions over the last month, once for business and once for holiday purposes. We were delighted on both occasions with the cleanliness and comfort of the hotel. Pool and fitness centre were a touch on the small size but given this is a city central hotel perfectly acceptable. The bar lounge area... More 

Helpful?
Thank Hiraethog
JWDCManager, Manager at JW Marriott Washington, DC, responded to this review

Thank you very much for your feed-back on both occasions of your stays with us at the JW Marriott Washington DC. We are pleased to note that you found the rooms clean and comfortable and that you liked the Room Service “Chef’s Market”. There is no doubt that our hotel is conveniently located to all places of interest. Thank you... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 5 days ago NEW via mobile

Stayed Sept 22-25 (I'm still here) And the hotel room is INFESTED with bed bugs. Called hotel manager and the laid back attitude about it is infuriating. They don't seem to care. When security and maintenance came to my room, they mentioned it happens frequently and hate to come to the rooms on these "calls"...... Um, I'm sorry.... Frequently? GROSS!... More 

Helpful?
4 Thank Matthew M
JWDCManager, Manager at JW Marriott Washington, DC, responded to this review

Good Day: Thank you for your feedback about your recent stay at the JW Marriott-Washington DC. I regret to here about your experience while at the hotel. I would like to hear from you and gain more insight about this. Unfortunately, due to the sensitivity of this concern, I would recommend that you call into the hotel immediately at 202.393.2000... More 

New Jersey
Level Contributor
19 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

I stayed here for one night and it was an amazing experience. You can only valet park at this hotel, and I received a great rate that included parking. Everyone was really nice and helpful and check in was quick. The hotel itself is beautiful and they have tons of stores and restaurants inside. One thing I really like about... More 

Helpful?
Thank travelabbi
JWDCManager, Manager at JW Marriott Washington, DC, responded to this review

Thank you for choosing to stay at the JW Marriott Washington, DC. Glad you found the room service “Chef’s Market” to your liking. Elevators are designed for guests to save time in accessing different floors. We hope to see you soon. More 

Hampton
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

The hotel was over priced and the level customer service was mediocre. The value received is not worth the money. The rooms were not impressive and everything was overpriced. Checkin experience was it good and my room type was not available.

Helpful?
Thank CLB770
JWDCManager, Manager at JW Marriott Washington, DC, responded to this review

Dear CLB770, Thank you for taking the time to complete the Trip Advisor Survey in regards to your recent stay at the JW Marriott in Washington, DC. Please accept our sincere apologies for the inconvenience you may have experienced. Although we were pleased to see that you found our hotel to be visually appealing and our staff service to be... More 

New York City, New York
2 reviews
4 of 5 stars Reviewed 1 week ago

Fun family trip with my 10-year-old to see the monuments, museums, and of course the White House. This location lets you walk easily to see the White House, as well as to our favorite DC restaurant, Old Ebbitt Grill. If you're good walkers, there's a lot to get to, otherwise you'll be cabbing it. Very clean and big, Starbucks in... More 

Helpful?
Thank TravelingMom929
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Refined elegance and understated luxury welcome you at the JW Marriott Washington, DC. Our hotel benefits from a perfect location in the heart of downtown Washington, DC, near world-famous landmarks including the White House and the National Theatre. Every one of our 772 rooms and suites offer flat-screen televisions, luxury bedding, and Marriott's signature Plug-In technology panels. Additional hotel amenities include a modern fitness center and an indoor pool and whirlpool. Stop by our award-winning hotel restaurant, Avenue Grill, or order room service any time of the day or night. If you're in Washington, DC for work, you can take advantage of our full-service business center and our 29 versatile and sophisticated meeting room venues. Be sure to take time to explore the city, however; our hotel is just a block from the Metro, and within walking distance of many of downtown Washington, DC's best-known attractions. We invite you to experience the charm and quiet luxury of JW Marriott Washington, DC. ... more   less 

Additional Information about JW Marriott Washington, DC

Address: 1331 Pennsylvania Avenue NW, Washington DC, DC 20004-1710
Location: United States > District of Columbia > Washington DC
Price Range: $190 - $760 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — JW Marriott Washington, DC 4*
Number of rooms: 777
Reservation Options:
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Also Known As:
Jw Marriott Washington Dc Hotel Washington Dc
Marriott Washington Dc
Washington Dc Marriott
Hotel Style:
#17 Green Hotel in Washington DC
#30 Luxury Hotel in Washington DC
#61 Romantic Hotel in Washington DC
#64 Business Hotel in Washington DC
#64 Family Hotel in Washington DC
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