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Hyatt Regency Washington on Capitol Hill

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Hyatt Regency Washington on Capitol Hill
Hyatt Regency Washington on Capitol Hill
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3,734 Reviews from our TripAdvisor Community

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There are newer reviews for Hyatt Regency Washington on Capitol Hill
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Showing 3,445: English reviews
Duluth, Minnesota
Reviewed 1 week ago

This is a very convenient Capitol Hill location and the staff is as friendly and helpful as any I've ever seen without being overly solicitous. Room is a bit small and the bath could have been designed a little better but it worked for us for a weeklong stay.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank malmly
HRWDC, General Manager at Hyatt Regency Washington on Capitol Hill, responded to this review

Dear malmly, Thank you for providing us with your feedback. It is nice to know you found our colleagues to be perfectly attentive and pleasant to interact with. We will keep your comments in mind when considering the goals of our future room enhancements. We would love to have you stay with us next time you travel to DC. Sincerely,...

Rochester, NY, United States
Reviewed 1 week ago

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank valeriedF373YD
HRWDC, General Manager at Hyatt Regency Washington on Capitol Hill, responded to this review

Mexico City, Mexico
Reviewed 1 week ago

- The room wasn't cleaned in two days, had to go to the lobby to complain and ask for the service; - The mattress and covers are old and uncomfortable; - Room had no bathrobe or even no disturb sign; - the telephone in the room didn't worked

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank roc859
HRWDC, General Manager at Hyatt Regency Washington on Capitol Hill, responded to this review

Dear roc859, Thank you for your review. I am sorry to hear your recent stay did not measure up to expectations. We regret that your room was skipped during daily cleanings and was not appropriately stocked prior to your arrival. We have addressed this situation with our housekeeping team to ensure the highest standards are followed throughout the hotel. Should...

Beavercreek
Reviewed 1 week ago via mobile

The Hyatt on New Jersey, within walking distance of the Capital and the National Mall, is the perfect location if you are in town for a visit or for lobbying. The hotel itself is very nice, clean, and the staff is accommodating to guests. The food options at the hotel are okay, but better options can be found outside the...

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Helpful?
Thank Danielle W
HRWDC, General Manager at Hyatt Regency Washington on Capitol Hill, responded to this review

Dear Danielle W, We are glad you enjoyed your stay thanks to our helpful service, excellent amenities, and well-maintained facilities. It is good to hear that you valued our location as well. Thank you for sharing your thoughts with us. We would be happy to accommodate you next time you visit our nation’s capital. Sincerely, Gail Smith-Howard General Manager

Glen Allen, Virginia
Reviewed 1 week ago

i love this hotel as I love all the Hyatt's. Have stayed in many of them in the D.C. area. This hotel is on Capitol Hill. It's near Union Station as well. The accommodations were very good. The hotel is beautiful. The staff is very friendly and helpful. The food is to excellent. I really enjoyed my stay here. I...

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Helpful?
Thank Caroline4242014
HRWDC, General Manager at Hyatt Regency Washington on Capitol Hill, responded to this review

Dear Caroline4242014, We are happy to hear we are now on your list of favorite Hyatt hotels! It is nice to know you liked our convenient location, helpful service, and quality cuisine. Thank you for sharing your comments with us. We look forward to your next visit! Sincerely, Gail Smith-Howard General Manager

Massapequa, New York
Reviewed 1 week ago

I stayed at the Hyatt Regency on Capitol Hill and was very disappointed. The first room was tiny with an outdated bathroom that was miles from the elevator. I requested to be moved. The second room was also tiny though the bathroom was updated with a nice shower. There were two double beds in the room. It could have been...

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Helpful?
Thank Kristen F
HRWDC, Manager at Hyatt Regency Washington on Capitol Hill, responded to this review

Dear Kristen F, I would like to thank you for taking the time to share your review with us. I'm grateful for the feedback, and pleased to know that the interactions with our colleagues met your expectations. They are truly the strongest and most impactful asset of our hotel. This being said, you also noted other observations about your stay...

Topock, Arizona
Reviewed 1 week ago

I really enjoyed the Hyatt, the service was excellent and the room was awesome. The only drawback I found was the cost of food in the restaurant, pretty pricey. Even the gift shop in the lobby. They did have a Starbucks, which was very nice. But a 20 oz soda was almost $4 with tax. Very nice staff. coffee maker...

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Helpful?
Thank zaggrad
HRWDC, General Manager at Hyatt Regency Washington on Capitol Hill, responded to this review

Dear zaggrad, Thank you for sharing your kind words with us. We are happy you enjoyed your comfortable room, along with our excellent service. We appreciate your feedback regarding in-hotel pricing and will make sure to use it during our future pricing evaluation. We hope you will stay with us again next time you are in DC area. Sincerely, Gail...

Furlong, United States
Reviewed 1 week ago

Overall the hotel was nice and for the most part clean. within walking distance to the museums and monuments. All the food and beverages we had were good. The staff inside the hotel were all very nice. Staff in the lounge and restaurant were a little slow at times though. The Valet men outside were rude and not friendly at...

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank tiffanyt690
HRWDC, General Manager at Hyatt Regency Washington on Capitol Hill, responded to this review

Dear tiffanyt690, Thank you for taking the time to share you feedback. It is through valuable guest feedback that we are truly able to work with all departments to come to a solution as quickly as possible. I want to sincerely apologize for both the lack of customer service provided, as well as the disappointing odor inside your guest room....

Cumberland Gap
Reviewed 1 week ago

Bell hop directed us to a public parking garage that locked down on Sunday so we were able to leave. Then since we had to stay another 24 hours we were quoted $535.00 plus tax and yet online later in the day it was quoted as 299.00. We felt taken advantage of ontop of mislead about facilities and accommodations. Embassy...

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank shegirlshe
HRWDC, General Manager at Hyatt Regency Washington on Capitol Hill, responded to this review

Dear shegirlshe, I am very sorry to hear about your experience with the parking and overall stay at our hotel. We will ensure our colleagues know the policies of nearby parking facilities before they recommend them. For this situation to cause you to leave the hotel and seek alternate accommodations is extremely concerning to me. I know my colleague, Jeff...

Pittsburgh, Pennsylvania
Reviewed 1 week ago

I stayed in this hotel this past weekend due to location only-- I had read some mixed reviews but I couldn't beat the location so I booked it. I was running the half marathon and I wanted something as close as possible to the starting line. Upon checking in, the hotel staff was incredibly friendly and helpful. The room was...

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Helpful?
Thank Leah C
HRWDC, General Manager at Hyatt Regency Washington on Capitol Hill, responded to this review

Dear Leah C, Thank you for taking the time to share your experience with us. It is good to know you received exceptional service from our colleagues throughout your stay. We are glad you enjoyed your clean, spacious room and that you appreciated the availability of items that guests might have forgotten: Hyatt has it! We hope this experience will...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Discover our historic city from Hyatt Regency Washington on Capitol Hill. Enjoy easy access to all the attractions of our nation's capital from our ideal location steps to The U.S. Capitol and just three blocks to Union Station. Walk to the Smithsonian Museums and The National Mall, tour government centers, visit monuments and museums, cheer on the Nationals or the Capitals - all just minutes from our Capitol Hill hotel. Indulge in seasonal flavors and signature cocktails in Article One. Named for the corresponding article of the U.S. Constitution, Article One is conveniently situated in our atrium lobby. Open daily for power breakfast, energizing lunch and relaxing dinner. Dine in the privacy of your room with our 24-hour room service. It's good not to be home. ... more   less 

Additional Information about Hyatt Regency Washington on Capitol Hill

Address: 400 New Jersey Avenue NW, Washington DC, DC 20001
Location: United States > District of Columbia > Washington DC > Upper Northwest
Price Range: $172 - $605 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hyatt Regency Washington on Capitol Hill 3.5*
Number of rooms: 838
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Hotwire, HotelsforEveryone, Hotels.com, Priceline, Travelocity, getaroom.com, Hyatt Hotels Corporation, TripOnline SA, HotelQuickly and Evoline ltd so you can book your Hyatt Regency Washington on Capitol Hill reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Regency Washington On Capitol Hill Hotel Washington Dc
Washington Dc Hyatt Regency
Hyatt Washington Dc
Hotel Style:
#11 Green Hotel in Washington DC
#39 Business Hotel in Washington DC
#49 Romantic Hotel in Washington DC
#60 Family Hotel in Washington DC
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Questions & Answers

Here's what travelers have asked, with answers from Hyatt Regency Washington on Capitol Hill staff and other travelers.
45 questions
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Questions? Get answers from Hyatt Regency Washington on Capitol Hill staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“All the rooms are good.”
 of 5 bubbles Caroline4242014, 1 week ago | Read review
“Walking difficult? select a room near the elevator”
 of 5 bubbles CyndyandByron, 1 week ago | Read review
“Away from the fire station if you care about sirens.”
 of 5 bubbles BrandonK850, 1 week ago | Read review
“Higher is generally quieter.”
 of 5 bubbles micstebou, 3 weeks ago | Read review
“Not sure- all the rooms I've stayed in have been nice, quiet and just what I needed”
 of 5 bubbles ShelleyP202, 3 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question