I had a very good experience there!!! The hotel is awesome and very pretty!! The front desk agents were truly amazing and they helped me with all my questions regarding things to do in wc! They were really patient with me!!
I was treated like family on check-in. The front desk person was amazing. I had a high floor suite with a king size bed spacious corner room. It was one of the best rooms I ever had staying at over 300 hotels.
I should have listening to the reviews as most were from years ago. I stayed here and was completely disappointed in the so called 4 star hotel. Parking is a mess even though the website advertises “valet parking”. Parking is only available across the street. I wasn’t even able to unload my bags. I was told to go into the other parking garage across the street and park and move my belongings that way. Then on my third trip the “valet” person asks me if I need help. Are you kidding me? Then I was told coffee was free only to be charge $5 for a cup of coffee. It’s not worth the price to stay in this hotel.
Hotel looked nice and fancy, staff was pretty good. Food was overpriced, bland, and too little so recommend eating out. Bed was unexpectedly uncomfortable, pillows were just sinking. View was nice though.
Presidential suite felt like an old apartment frozen in the 70’s. Musty, bare bones, and regrettable upon entry. Feels like a bait and switch. Staff unhelpful and Un-knowledgeable. Avoid at all costs.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing