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Grand Hyatt Washington

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Grand Hyatt Washington
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4,280 Reviews from our TripAdvisor Community

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Showing 3,977: English reviews
Pittsburgh, United States
Reviewed October 27, 2015

Nice hotel and staff but the internet might as well be unavailable. Made working in the hotel a nightmare with cutouts and slow service. Staff were very helpful with some issues with the room and billing. Convenient location but for the cost could do better in the convention center area.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank James S
GHWDC, General Manager at Grand Hyatt Washington, responded to this review

Dear James S, Thank you very much for your review. We sincerely apologize for any issues you might have experienced with our complimentary internet service during your stay. We hope the issues were eventually resolved, though upon reading your review, we will be sure to look into this problem to follow up internally on our progress. We are also sorry...

Reviewed October 26, 2015 via mobile

If you are in DC, this hotel is actually well-priced in a good location. We loved our room, the hotel was beautiful and the staff was helpful. I will be staying here again! Extra star for the Starbucks in the hotel. If I have any "bad" comment, our air conditioner was quite loud in the room when it kicked on,...

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Helpful?
Thank BigSis3328
GHWDC, General Manager at Grand Hyatt Washington, responded to this review

Dear BigSis3328, We are delighted to hear you were able to appreciate the incredible value of our location and quality accommodations at Grand Hyatt Washington. We are glad you found our staff to be helpful and that the style of our property was to your liking. It also pleases us to know you enjoyed our newly added Starbucks Reserve! This...

Saint Augustine, Florida
Reviewed October 26, 2015

Great location in DC. Close to the metro, shops and restaurants. Starbucks in the lobby! The staff was wonderful and very helpful! Rooms were big and clean, and nice size bathrooms. We enjoyed our stay and will definitely stay here again!!!

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Helpful?
Thank Oceanblue16
GHWDC, General Manager at Grand Hyatt Washington, responded to this review

Dear Oceanblue16, Thank you for sharing the best parts of your stay with us! We are glad you enjoyed our location, as well as our convenient facilities on site like our new Starbucks Reserve and Metro Center station, located on the lower level of our lobby. We always appreciate hearing that our staff members were friendly and ready to assist....

Los Angeles, United States
Reviewed October 26, 2015

Very lovely hotel. We got an early check-in and a late check out which was nice. The room was large and the bed was comfortable. Great location. Friendly staff and nice amenities. We would stay here again.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Zeina G
GHWDC, General Manager at Grand Hyatt Washington, responded to this review

Dear Zeina G, Thank you for taking the time to share your feedback with us. We are always happy to accommodate our guests with adjusted check-in and check-out times when possible to better suit their arrival and departure travel arrangements. It is also pleasing to know you enjoyed our central location as well as the abundant amenities our hotel offers....

Virginia
Reviewed October 26, 2015

The last time I was here the entire lobby was under construction. The result in breathtaking! This is a gorgeous hotel, and the rooms are very comfortable. Even the room service food was good -- amazing. It's a little pricey, but worth it if it's in your price range.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank JoAnnWW
GHWDC, General Manager at Grand Hyatt Washington, responded to this review

Dear JoAnnWW, We are so happy to hear of your appreciation for all of the time and effort we put into our recent renovations! We feel that the two award-winning organizations involved in the redesign absolutely succeeded in creating a warm and inviting space for the comfort of our guests, as well as DC residents, considering we are directly connected...

Tampa, United States
Reviewed October 26, 2015

The hotel is very nice, the room is comfortable, and the location is excellent. I would recommend this hotel for business, or leisure. The staff are very helpful and the restaurants are great. Enjoy your future stay!

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Cherrise W
GHWDC, General Manager at Grand Hyatt Washington, responded to this review

Dear Cherrise W, Thank you so much for taking the time to provide us with this feedback. Our hotel is great for professional and leisurely purposes alike due to its central location, great access to dining and shopping, and with its ease of access to the metro via the Metro Center station via our lobby. Thank you for your kind...

New York City, United States
Reviewed October 26, 2015

Good Hotel - nice neighborhood - beautiful lobby - not enough elevators - lots of escalotors - pay attention to the signs of where you are going many flights of escalators going down to conference and banquet rooms

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Lynn L
GHWDC, General Manager at Grand Hyatt Washington, responded to this review

Dear Lynn L, Thank you for sharing these comments with us regarding your stay. Thank you for your compliments on the renovations done in our lobby. We are also glad you enjoyed our location. In addition to being within walking distance of many of DC’s memorials, monuments, and museums, we are also in a great spot for our guests to...

Reviewed October 25, 2015 via mobile

Very modern and up to date business hotel. Convenient to everything. Service, bar, restaurant all excellent. Staff is very friendly and accommodating. Don't bring a car. Traffic is lousy and parking expensive. Uber is a much better choice.

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Helpful?
Thank Bill33832
GHWDC, General Manager at Grand Hyatt Washington, responded to this review

Dear Bill33832, Thank you for taking the time to review your stay with us. We are happy to know our staff members were attentive to your needs and always ready to please. In addition to being a great place to stay for business, we are also in a great location for vacations, should you wish to do a little sightseeing...

chicago
Reviewed October 24, 2015

We stayed at this hotel for the first time and enjoyed it very much. We visit DC a lot and usually we can't afford to stay at a property like this, but due to the great special this website offered we were able to do just that. It's recently been remodeled so everything was lovely looking. The check in staff...

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Helpful?
1Thank AKjazzj
GHWDC, General Manager at Grand Hyatt Washington, responded to this review

Dear AKjazzj, We are so glad you had the opportunity to stay with us! We are delighted hear you enjoyed the quality and cleanliness of our hotel as a whole, and that our staff members made you feel welcome upon arrival and during your stay. Though we’re a great place to stay for any sightseeing you may want to do...

New York, New York, United States
Reviewed October 24, 2015 via mobile

This Hyatt is old fashion, the type of hotel that used to be built in the 1980s with a large atrium in the middle of the hotel -- lots of wasted space. The hotel rooms are only average quality, with long corridors. Towels are rough on your skin. Bathroom amenities are cheap. I found no bottle of water in my...

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Helpful?
Thank Laura S
GHWDC, General Manager at Grand Hyatt Washington, responded to this review

Dear Laura S, We appreciate your feedback and the time you have taken to share it. It pleases us to know you found value in our recently added Starbucks Reserve. Adding this facility to our lobby was a decision that was made to provide added convenience to our guests during their busy days. In terms of your suggestions for improvement,...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Centrally located in downtown City Center- with convenient in-lobby Metro Center access - this Washington DC hotel is an ideal spot to explore the Nation's Capitol. Enjoy stylish guestrooms with plush Grand Beds™, indulgent amenities and multiple dining venues. Utilize our full-service business center and 32 outstanding meeting rooms - just steps from Washington Convention Center. Escape to extraordinary elegance at Grand Hyatt Washington. ... more   less 

Additional Information about Grand Hyatt Washington

Address: 1000 H St. NW, Washington DC, DC 20001-4520
Location: United States > District of Columbia > Washington DC > Downtown / Chinatown , Penn Quarter
Price Range: $191 - $626 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Hyatt Washington 3.5*
Number of rooms: 897
Reservation Options:
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Also Known As:
Grand Hyatt Washington Hotel Washington Dc
Grand Hyatt Washington Dc
Hyatt Washington Dc
Washington Dc Hyatt
Hotel Style:
#21 Green Hotel in Washington DC
#51 Family Hotel in Washington DC
#52 Romantic Hotel in Washington DC
#80 Business Hotel in Washington DC
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Questions & Answers

Here's what travelers have asked, with answers from Grand Hyatt Washington staff and other travelers.
44 questions
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Questions? Get answers from Grand Hyatt Washington staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I think the rooms that do not face the atrium are quieter.”
 of 5 bubbles DgmMam0425, 1 week ago | Read review
“12 floor, great views”
 of 5 bubbles G0nzalez, 1 week ago | Read review
“Request a room facing the lobby, not the street. The street noise can really be annoying.”
 of 5 bubbles jimpsonseed3, 3 weeks ago | Read review
“Rooms situated not facing the lobby would likey be the quiestest”
 of 5 bubbles daleth67, 3 weeks ago | Read review
“I loved the outside view (vs the atrium view)”
 of 5 bubbles GaCare, Feb 13, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question