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I reserved the hotel for a business trip 4 weeks in advance. I had a long day of meetings, and when I tried to check in at 10:00pm, I was told that despite my reservation, they did not have a room for me, and that...More
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This hotel is a great one! I was just there for a week for a business meeting. The staff was great, and the rooms were beautiful! Very fun/funky decor hotel. They had options for breakfast/lunch/dinner and a bar at night. They also catered our breakfast...More
Thank Angela C
Response from jdurbin2016, Director of Rooms at The Embassy Row HotelResponded February 5, 2018
Dear Angela C,
Thank you for staying with us and for your nice review! Our team enjoyed serving you and we hope you will visit again soon. Our events and promotions change seasonally, so there is always something new to experience when you come to...More
I would always recommend this place. Great atmosphere (bar, patio, food), rooftop pool! Very clean. Dog friendly with no fee or crazy weight limits! Only cons are small bed pillows and expensive ($50) parking.More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank sheryllynn88
Response from TIM H, Assistant Director of Rooms at The Embassy Row HotelResponded 2 days ago
Dear Sheryllynn88,
We are so glad to hear that you enjoyed staying with us.
I would like to take this opportunity to follow-up with your opinion to identify what the challenge was there, as well as ensuring that our Team Members truly show genuine care...More
Staff was friendly and helpful. The room was neat and clean, but I thought that it was on the dark side.
Parking is too expensive. It would be a better value if breakfast was included, even a continental breakfast.More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank ameola1234
Response from TIM H, Assistant Director of Rooms at The Embassy Row HotelResponded 2 days ago
Dear ameola1234,
Thank you for your stay with us and for sharing your experience with other travelers. We were pleased to read you liked staying at our hotel.
We are sorry to hear about your light situation during your stay and apologize for any inconvenience...More
I can not thank The Embassy Row Hotel enough for all they did to accomidate me on my wedding weekend. I was greeted first by Thomas who was not only kind and extremely helpful for our entire stay, but he was happy to do so...More
Thank Natalie T
Response from TIM H, Assistant Director of Rooms at The Embassy Row HotelResponded 1 week ago
Dear Ms. Natalie T,
Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay.
Thank you!
I agree that the $21 amenities fee was unexpected. I booked through Hotwire and only found out about that fee when checking out. I wasn't charged the $50 incidental fee. I was there in November and the rooftop was closed... More
I agree that the $21 amenities fee was unexpected. I booked through Hotwire and only found out about that fee when checking out. I wasn't charged the $50 incidental fee. I was there in November and the rooftop was closed but as I recall there was pool on the roof and food service. So in the summer months they may offer some amenities that are resort-like. It was an incredibly convenient location for the meetings I was attending and priced under the other hotels in the area. But the hidden fees were a bummer.