We sent multiple messages and spoke to two people about a refund for checking out early. Was told we would be reimbursed by a lady and was not. Property hasn't responded to booking.com or my calls/messages.
Fantastic location in the heart of Capital Hill. Walking distance to Metro but valet parking available at hotel.Easy to check in, cordial staff.Spacious lobby area with hot tea/ coffee, water provided with plenty of areas to sit after a long day of sightseeing.Our room was clean, spacious with lovely bathroom.
My wife and I spent four nights at the Capitol Hill Hotel during a trip to see sights and friends. The hotel has an excellent location, particularly if you are interested in venues on and near Capitol Hill. It is a solid property that served as a good base camp for us. It could use a few upgrades. The hotel is a block from the Library of Congress, and just a bit further from the Capitol and the Supreme Court. There is a two-block strip of restaurants and stores around the corner. The hotel is also just a block from the Capitol South Metro stop, which provides light rail access to the rest of the region. Now that the new Silver Line to Dulles International Airport is open, you can take light rail from the Capitol South station direct to that airport. Capitol South also provides light rail access to Reagan National Airport across the Potomac in Virginia. Check-in and check-out were flawless. The staff was always friendly and helpful. Our room was comfortable and suitably furnished. The bathroom was on the small side, but met our needs. The room was quiet at night. We slept well. The free wireless internet hooked up quickly and operated well. The room was on the fifth floor and faced south. It gets a lot of sunlight in the late fall and winter months, which raises the temperature in the room if the blinds are up. We were there during an unusually warm period. The room got uncomfortably warm. The AC had been turned off for the year and the windows did not open. The room also had a few other funky features. There is no switch inside the door to turn on lights; you have to go into the room and turn lights on individually. There is also no light switch in the bathroom. The switch is in a walk-in closet you go through to get to the bathroom, and it is not next to the bathroom door. The room-darkening nighttime window shade was seriously worn and needed replacement. The hotel does not have room service, but it does have a free continental breakfast that is in an adjoining building - you have to walk a few steps outdoors to get to it. The breakfast is nothing special but it gets the job done if you don't have the time or the money to go elsewhere. The drawbacks in our room and the weakness of the breakfast were minor inconveniences that only slightly impaired the value of the hotel as a great and comfortable location.…
We just spent four nights at the Capitol Hill Hotel during our trip to Washington DC this past weekend. This is our third stay there over the past decade. The location is so close to Capitol Hill and the Library of Congress. The rooms are very large and quiet. The staff are extremely warm and welcoming. The buffet breakfast each morning was very fine. All in all a great stay!
A lovely hotel only blocks from the Capitol, metro station, and numerous restaurants. The staff was extremely friendly and very accommodating to any problems or requests we asked. Our Jr, suite was spacious however the bathroom was on the small side. Breakfast was just adequate
The hotel staff was great to deal with, especially Tiana. They took care of us, and made our experience great. Hotel had everything we needed with a perfect location for all our adventures in the area.
I stayed at this hotel from 9/28 to 10/3 and I had a wonderful time. I was here for a wedding across the street at St. Peters but there was so much to do in the few days I was there. The receptionists were very helpful. For one of my takeout dinners I went to the front desk and I remember one associate opened a Jarritos bottle for me with a cigarette lighter (I don't usually carry a bottle opener with me...). I was really impressed lol. My first night I was desperate for water because my daughter wasn't feeling well her first night in so I got water from their snack area (the free water dispenser was empty at that hour). I've gotten a few more snacks for my daughter and they let my daughter just have them. I enjoyed breakfast every morning. I thought the man and woman attending the tables and food did a great job so I made sure to tip them towards the end of my stay. I let the cleaning crew clean my room the first day and Nathaly did a great job. She gave me extra towels because I said my husband would be flying in later. The only one bad thing was that all their pillows are super fluffy, which are best for sleeping on one's back. I was hoping for flatter pillows since I sleep on my side. Anyway, I just slept without a pillow. It was fine. I paid more (vs finding a place in Virginia) for the convenience of being close to the Capitol South train station and other modes of transportation. I feel that it was worth it, especially since this trip was my first time in Washington DC. I wish I could come back, but it'll be a while if I do. Overall, I was happy with my hotel stay and I liked having a kitchenette and a huge spacious room. Thank you! :D…
Great hotel. Robert was awesome. Would definitely go there again. Hotel is really close to the capitol. Great neighborhood. The room was nice. The hotel staff is great. Very nice. Valet parking is great. Close to the metro.
Robert is the Heart and Soul of this Hotel. But he isn't alone. He is backed up by the friendliest and supportive staff. David and Lionel to name a few. They take time to laugh and get to know you and by day 2, you are besties on a first name basis :) Doors opened for you. Smiles waiting for you. Only the kindness of the employees is more than reason to choose this hotel again. Only 1 block away from Metro South, this Hotel is very easy to navigate the city from, and weekend street parking is ample and free. Highly recommended. -Mike, Lynette, Cedar
This hotel was awesome!. It was my first time in DC and when I checked in, Robert made me feel so welcomed and we talked like we were old friends. This set the tone for the rest of my trip because it made me feel very comfortable in this city. He, also suggested that biking or riding scooters was the best way to get around l, as taxis and ubers were on the expensive side. Day 2, we met Lionel when we came in for the night. This guy was so sweet and caring when he made small talk. He even gave suggestions on how to make coffee. Side note: the secret recipe is honey. Lol Overall, I would definitely recommend this hotel to anyone back home or maybe the one who's reading this review. 5/5.