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Experienced two false alarms during the middle of the night. The hotel emptied during the first alarm with no communication from the hotel staff. The guests had to assume the building was safe because the fire department left. 30 minutes later, there was another false...More
My go to place in DC. Excellent service, European charm, and connected to one of the best bars in DC: the Dubliner, which is an authentic Irish bar with live entertainment and endless Guiness! A quick elevator trip to your room after festivities at the...More
1 Thank susancycle
Response from James T, Assistant General Manager at Phoenix Park HotelResponded December 28, 2017
Thank you for taking the time to write such a wonderful review. It is great to hear that you really enjoyed your visit with us and our staff took such great care of you. We look forward to seeing you again soon.
What a gem! So close to everything which was great because the weather was a little chilly. I loved the room decor,very clean and stylish. Ladies at the front desk were also very courteous and helpful with my questions about area attractions. Will definitely recommend...More
I’m traveling and visiting my family in town. The staffs are just wonderful! They helped me with directions and explained with patients. They greet everyone in the lobby. Nice and warm hospitality here!
Today is Thursday mid-week, and we're having an event at this hotel the next two days, and I can't reach anybody that knows a damn thing. The main number is not working, or is down (Maybe they didn't pay their bill - have called 3...More
Response from David H, General Manager at Phoenix Park HotelResponded 2 days ago
Well I will carefully try to respond to your comments and sentiments - I am sorry the telephone service breakdown in our area by Verizon impacted you and others along with our operation while trying to reach the hotel yesterday. Verizon worked all day to...More
The hotel does not have a parking garage and valet parks all vehicles nearby. The daily rate of $55 applies for valet parking with unlimited in and out privileges. We do not accommodate large trucks so not sure of that... More
The hotel does not have a parking garage and valet parks all vehicles nearby. The daily rate of $55 applies for valet parking with unlimited in and out privileges. We do not accommodate large trucks so not sure of that applies to you. Parking is VERY limited on Capitol Hill and public garages are often filled each day. The garages we refer visitors for self parking with height limits follows -
400 N Capitol St NW
Washington, DC 20001
Max Height 6 ft.
Union Station Parking Garage
30 Massachusetts Ave NE 20002
Over 7ft. Clearance
You can find further information on all parking venues on line at the website parkme we cannot post web sites on this page.