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Phoenix Park Hotel

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520 North Capitol St NW, Washington DC, DC 20001
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1 room 1 adult
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Phoenix Park Hotel
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1,214 Reviews from our TripAdvisor Community

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Bethany Beach
Level Contributor
52 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

[This is a modified review; I am rewriting my original review because hotel management reached out after hearing from the staff and adequately made amends to our original grievance. Class act on the side of the hotel!] This hotel is near the U.S. Capitol and Union Station so I realize the prices will be higher. No complimentary breakfast, the room... More 

Helpful?
Thank cgniehaus
David H, General Manager at Phoenix Park Hotel, responded to this review

We are sorry that you were inconvenienced by our renovation work and while we try to minimize the impact to our guests sometimes it is unavoidable. Thank you for allowing us the opportunity to make it right. More 

Essex, Connecticut
Level Contributor
12 reviews
5 of 5 stars Reviewed 6 days ago NEW

Stayed at the Phoenix Park Hotel the last weekend of Jan 2016. The summary of my stay was: - Excellent service (especially from Michael Love at the Desk) - Was upgraded from a single queen room to a two-story suite (and it was sweet) - Only a block or so from Union station ... you can see the hotel from... More 

Helpful?
Thank Lou F
David H, General Manager at Phoenix Park Hotel, responded to this review

We are so pleased that you enjoyed your visit and the upgrade to one of our bilevel suites. We thank you for your business. More 

Melton Mowbray, United Kingdom
Level Contributor
242 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
5 of 5 stars Reviewed 1 week ago

....... in a lovely hotel. Excellent rooms and service and all that you would expect at a good price. Very close to the Union Station and Capitol Hill so no problems there in getting around. Didn't eat here as we were travelling across the States by train and with limited time we ate as we travelled around the City but... More 

Helpful?
Thank J0seyWhales
David H, General Manager at Phoenix Park Hotel, responded to this review

We thank you for sharing your comments and for your visit. More 

State College, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

I have stayed at the Phoenix Park in numerous occasions but never really "stayed" at the hotel. This time on a business trip I got to fully enjoy this hotel. From the courteous staff to the relaxed and refined atmosphere, it met all expectations and then some. Truly a gem in DC. And the beds!!! By far the most comfortable... More 

Helpful?
1 Thank PMMadrid
David H, General Manager at Phoenix Park Hotel, responded to this review

Thank you for your visit and your business. We are pleased you got to spend some time with us and we agree, we have the most comfortable beds in town. We look forward to welcoming you back again in future to see our new look. More 

Baltimore, Maryland
1 review
5 of 5 stars Reviewed 1 week ago

Stayed here for a long weekend and enjoyed it so much! Great location near Union Station. The hotel is set in a turn of the century building and exudes charm and character throughout. It very much gave off the vibe of a historic London hotel It is now in the midst of a complete renovation so if you stayed before... More 

Review collected in partnership with this hotel

Helpful?
Thank claye594
David H, General Manager at Phoenix Park Hotel, responded to this review

We are so happy you enjoyed your visit and we hope you will return again after our renovation to see our new look. More 

Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Really convenient if you are travelling to/from the city by train. Cosy rooms in old fashioned style - we liked the view to the station and postal museum. There is an Irish restaurant - but we did not try it. Breakfast was a bit expensive. But a lot of cafe and bakery options nearby.

Helpful?
Thank Birgitte M
David H, General Manager at Phoenix Park Hotel, responded to this review

Thank you for your visit and sharing your comments. We hope you will return again in future to see our new look post renovation. More 

New York City, New York
Level Contributor
87 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We went before and after our daughter got engaged, before the wedding, after until the daughter was born and now for her 1st birthday. The hotel continues to be a stalwart simple, a little old-fashioned but pleasant.

Helpful?
Thank peter1581
David H, General Manager at Phoenix Park Hotel, responded to this review

Thank you for sharing your comments and for your many visits. As we are embarking on an $8M renovation of the entire hotel we look forward to welcoming you back again in future to see our new look. More 

Maryland
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I stayed at this wonderful boutique hotel on New Years Day to see a play and opted to say in the city overnight. Firstly, the entrance is nice and welcoming, the desk employees were awesome and very helpful and made us feel very welcomed! Located in the city there is some parking along the street as well... More 

Helpful?
1 Thank GeekyMell
David H, General Manager at Phoenix Park Hotel, responded to this review

We are so pleased you selected the Phoenix Park to end your holiday celebration and we hope to welcome you back again in future. More 

Mercersburg, Pennsylvania
1 review
5 of 5 stars Reviewed 3 weeks ago

I happened to pick this hotel online based on proximity to Union Station (right across the street) and price. It was the most comfortable bed I had ever slept in! We checked out Saturday morning, bummed around Union Station for a while and decided we didn't want to go back home...we checked back into the hotel and lounged around in... More 

Review collected in partnership with this hotel

Helpful?
Thank AwesomeWithaK
David H, General Manager at Phoenix Park Hotel, responded to this review

We are so pleased you enjoyed your visit and we agree - we have the most comfortable beds in town. We hope to welcome you back again in future. More 

Springfield, IL
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here four nights over New Year's. Everyone was very attentive and pleasant and recognized me every time I passed through the lobby and asked how everything was. My room was comfortable and up to date. When I had a problem with the WiFi and complained to the desk manager, Michael Love, he asked that I bring my laptop... More 

Helpful?
Thank Tom-Ivoryton-CT
David H, General Manager at Phoenix Park Hotel, responded to this review

We are pleased you enjoyed your visit and found the hotel so comfortable. And I am delighted to hear that our Front Office Supervisor Michael was so helpful and personally assisted you in getting your problem resolved. This is business as usual here for all our associates and they and Michael join me in thanking you for your business. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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