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Room & Suite (233)
Dining (81)
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What you can expect during your stay
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
Updated 08/08/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Marriott Marquis Washington, DC
Updated 08/08/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#98 of 156 hotels in Washington DC
Location
4.6
Cleanliness
4.5
Service
4.2
Value
3.8
Experience Washington, D.C. in style from Marriott Marquis Washington, D.C. Our hotel is conveniently located near Penn Quarter, CityCenterDC, and the Capital One Arena making it easy to explore the city's best attractions. Guests enjoy direct access to the Convention Center via an underground concourse connection. With more than 105,000 square feet of event space offering 54 breakout rooms, a grand lobby with an atrium skylight, and five retail and restaurant outlets on the ground floor, our Washington, DC convention center hotel is where business and pleasure meet.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Boating
Pets Allowed ( Dog / Pet Friendly )
Car hire
Wifi
Paid wifi
Fitness / spa locker rooms
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Wine / champagne
Vending machine
Bowling
Hiking
Horseback riding
Mini golf
Bowling offsite
Raquetball offsite
Squash offsite
Tennis court offsite
Walking tours
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Rooftop terrace
24-hour security
Baggage storage
Concierge
Convenience store
Executive lounge access
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
ATM on site
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
Shoeshine
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand movies
Radio
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Modern
Languages Spoken
English
Location
Full view
100Great for walkers
Grade: 100 out of 100
116Restaurantswithin 0.3 miles
13Attractionswithin 0.3 miles
Contact
901 Massachusetts Avenue NW, Washington DC, DC 20001-4307
Getting there
Mount Vernon SquareWashington DC Metro5 min
Metro CenterWashington DC Metro8 min
Rental CarsSee rental cars from $35/day
2234Reviews67Q+A100Room tips
Reviews
Traveler rating
- 1,040
- 731
- 259
- 126
- 78
Time of year
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Most Recent
Stayed here for a conference. Super convenient. The staff was superb as was the room. The lobby was open and beautiful. The Ambassador lounge was also great and they had very nice food selections. Location is central to most things in DC. 10/10 will stay again.
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Date of stay: August 2022Trip type: Traveled on business
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favorite
I slept like a baby and the room was so clean. I did not encounter any issue during my stay. They had gone above and beyond to ensure that my needs were met. I would definitely recommending using all of their amenities and meet their staff. They are amazing and I don’t know what more I can say about this hotel.
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Date of stay: June 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Marriott DC, Other at Marriott Marquis Washington, DC
Responded Jun 29, 2022
Dear Apucciarelli, Your kind words regarding your recent visit to our hotel are truly appreciated and I will be sure to share you comments with the team! Should your travels bring you back to Washington, DC, I do hope we can welcome you back. Sincerely, Philip Shortino Resident Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Imagine my husband’s surprise when I said we were moving from the (v. tired) St. Regis DC to the Marriott Marquis (MM) especially since his last November stay was terrible. I contacted resident manager, Mr. Shortino, on a whim. I didn’t expect a reply. I mentioned my husband’s previous stay and that we were coming to town as my husband was attending a conference nearby. Because of the bad experience, my husband wanted to stay at the St. Regis. Mr. Shortino did indeed reply. He made no excuses but apologised for the bad stay. He offered to make things right. Something about his earnest reply made me trust his promise to take care of us and give my husband a Marriott Bonvoy titanium member welcome. The MM was sold out our 1st night in DC so we stayed at the St. Regis. But move we did. Mr. Shortino and his staff rolled out the red carpet with a warm welcome. Teddesse (sorry if I’m getting the spelling wrong) was friendly, efficient and greeted us promptly when we arrived. While we checked in, he whisked our 3 suitcases up and set them up on luggage racks! Mr. Shortino came to say hello as we checked in. During our entire stay, he and his team really went the extra mile to make things right and regain my husband’s loyalty. Slowly, my skeptical husband came around. Mr. Shortino didn’t miss a beat. He remembered me mentioning my husband’s birthday and sent up a slice of cake for him with bottles of sparkling water. How he knew my husband’s drink of choice, I’ll never know. Ampora at the front desk thanked us for our loyalty and told us we had an upgrade to a Marriott Marquis suite. She also mentioned our complimentary access to the 12th flr lounge. The lounge turned out to be a blessing. My daughter and I loved the quick/delicious breakfasts, snacks and drinks throughout the day. We never made it for evening canapés, sadly. The Lounge concierge gentleman greeted us cheerfully every morning and the ladies manning the food area were helpful and lovely. Our one bedroom suite was spacious, well lit and sparkly clean. We loved it. My daughter loved having her own powder bath off the living room. The sofa which doubled as her bed was comfortable. They forgot a blanket but as soon as I called down the next day, the butler service brought one up. That and a smile! Emma Culate (best name ever!) from housekeeping popped in early one morning because I forgot the privacy sign. She was friendly and told us she’d return when we left. No rush. She was jovial, chatty and wished us a nice stay. She always did a perfect job. I have to say the staff we encountered during our stay were all wonderful. The location of the hotel allowed us to safely walk to many restaurants and cafes in the area. Oh and even the gorgeous Apple store nearby. The only 2 things I’d mention: the air conditioning on the 10th floor, from elevator to our room door was freezing. When I notified the front desk they said it was a “Covid precaution”?? The other little thing I wasn’t crazy about was the translucent glass on the bathroom door. My husband is an early riser and the light from the bathroom would wake me up. So, apart from these minor things, I can confidently say that Mr. Shortino and his team’s professionalism, kind hospitality and efficiency changed my husband’s previous impression. His conferences that bring us to DC will see us return here in the future. Thank you, Mr. Shortino, for actually turning the ship around. You and your team made my husband’s birthday week wonderful and our stay a lovely one. The care we received from you all made us feel like valued Marriott Bonvoy customers.…
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Date of stay: September 2022Trip type: Traveled with family
Room Tip: The lounge on the 12th floor was a godsend for us. Quick breakfasts and snacks throughout the...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
I went to check in long line so returned and was asked to write my credit card details on a form because the wifi was down. Having been at the hotel for an event all day I was aware the wifi was down but I did not wish to write down my details on the paper as I had had my details stolen a few months ago. Also, I’d have liked to know the paper would be shredded or disposed of ?? Reservation staff immediately called a manager who told me to write my card down on the paper. We then had what can only be described as a “staring contest”. I was never good at those as a child. Maybe this is a new deescalation technique I’m unfamiliar with? In any case I don’t think it’s terribly effective and also it’s a bit creepy. I’m supposed to be an elite member so I hope they treat the non elite members better. Also how is it that your internet is down for two days? The valet staff are super nice, friendly and helpful and the ladies at the M club also very pleasant. I’m taking a photo of the bed as it has seen better days. I guess maybe that’s my fate for not wanting to write down my number. Valet staff you are fantastic. Made the stay honestly despite expensive fees. I’d rather stay at Hampton Inn while I got a bag of Swedish fish and a soda as my gift I liked the way they made me feel valued.…
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Date of stay: September 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Joanna L, Guest Services / Front Office at Marriott Marquis Washington, DC
Responded 1 week ago
Dear 267margos, Please accept our sincerest apologies for falling short during your recent visit with us. We appreciate your detailed and honest feedback, and regret that we let you down. We take all input seriously and thank you for taking the time to let us know.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
10/10 would not come back here.currently traveling for work and it’s underwhelming and gross here. Shocked at the dated and run down rooms. Bedding/Sheets have holes in them my head board is fabric and has holes and scratches. UGH WTF. There is one restaurant and the food is great, but this place needs a makeover. I would not come back, the beds are not comfortable and it’s just MEH. Not very comfortable and feels like a motel. Depending on where your room is, you may overlook the lobby bar. Wayfinding is hard, not very many signs and whole staff seem to be present but are more interested in chatting with each other. Friendly but a bit off brand.
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Date of stay: September 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Joanna L, Guest Services / Front Office at Marriott Marquis Washington, DC
Responded 3 weeks ago
Hi 149aliciaj, Thank you for taking the time to express your concerns from your recent stay in great detail. We truly apologize for the cleanliness issues you experienced throughout your stay here at the Marriott Marquis. We appreciate the areas of opportunity shared as well, and will share them accordingly.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed 3 nights for a business trip. Check in was seamless. I was greeted warmly as a Bonvoy guest, told about free internet and given a much appreciated bottle of water. Had a king room. Headboard was distressed from wear and tear but bed was comfortable, pillows were perfect and the chair was comfy. Housekeeping was outstanding! Room was cleaned every day with attention to detail, and I tipped accordingly. The first two days the bathroom was stocked with individual shampoo and conditioner. The last day full-size bottles in the shower were attached to the wall. I found the products to be high-end with essential oils that really helped to wake me up in the morning. All in all a very nice trip. Kudos to the staff.
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Date of stay: August 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The hotel was lovely HOWEVER we stayed one night upon check out I left valuables(including money in an envelope ) in the room that were STOLEN by house keeping . We were only gone from the room for about 25 minutes before I noticed my stuff was missing. I called the hotel and they told me the room had already been cleaned and someone checked in. NO WAY POSSIBLE SHE CLEANED THE ROOM THOROUGHLY IN 25min or less! The housekeeper also yelled and called me dirty when she was being questioned by management when we found one of my envelopes which had cash in it in the trash bag (cash was gone , envelope was in the trash). She first told us all the trash from that room had been taken outside until we asked to search the trash bag that was sitting outside of the room . No apology or anything was given. Then the claims department told me “we’re not responsible because it wasn’t it the safe”. So if you have valuable clothes or shoes that can’t go in a safe I would suggest you not stay here because they’ll cover it up if items go missing .…
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Joanna L, Guest Services / Front Office at Marriott Marquis Washington, DC
Responded Aug 23, 2022
Dear emanaj2022, Thank you for providing your feedback. Our claims department has been informed and will follow up with you with any additional steps.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel facility is great - really quiet AC - which was essential in hot summer DC. However, the front desk personnel of hotel really need re-training. I lived there for 6 nights, I have to say - only Miss Alvanna was a 5-stars professional - most of the front desk were barely 3 stars - they were either lack of patient to answer or accommodating reasonable requests - or just simply said no. For example, having stayed in the hotel for 6 nights, I accumulated some fruits and would like to place temporarily hold for the day (after final check-out) so I could pick them up 6 hours later at dusk. Most front desk persons said their fridge was too small to hold my small bag of fruit (could you believe - 5 stars hotel??). They even directed me to the hotel restaurant asking for help - obviously they also rejected too. The process wasting me 40 mins time, finally, I encountered Alvanna (front desk) and she provided a totally different attitude - courteous and accommodating - and stored my bag of fruits for me immediately. Truly wish this 5 stars hotel one day all the front desk persons will all be trained like the 5 stars Alvanna!!!…
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Date of stay: August 2022Trip type: Traveled on business
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Marriott DC, Other at Marriott Marquis Washington, DC
Responded Aug 18, 2022
Dear Fanghan5, I appreciate you taking the time to post about your recent visit to our hotel. I apologize that our front office team was unable to assist with your request but appreciate your kind words for Alvanna and will be sure to share your experience with them so that instances such as these can be avoided in the future. Sincerely, Philip Shortino Resident Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is about our fifth stay here at this hotel since my husband has his convention yearly here. We checked in at around 10:00pm after traveling most of the day. Tired we received three keys to our room. About an hour into our stay we had unpacked and ready to take a shower and hit the bed since my husband had a 7:00 am meeting. With the time change that was 4:00am our time. My husband called room service for extra towels. The front desk girl said we were not supposed to be in that room. She was rude and asked us to vacate. My now angry husband said absolutely not. He checked in on the Marriott app, was charged over $2,000 for our stay and when arrived again checked in at front desk was given keys to this room. She was surprised and claimed that is not possible, then told him to come down immediately. Astonished we asked her how she got her job here since she is unaware we can check in on the app. A lot of going back and forth and finally my husband said to her to go speak with her supervisor and call him back, send the towels so he can take take a shower and he absolutely will not come back to reception. She will have to clear it up he is going to bed it is now 11:00 pm. He hung up on her. Because I was tired and did not want someone calling us, we decided to go down I felt insulted and angry at how the situation was getting out of hand. The supervisor was at the computer along with three other people when we approached and explained. She gave a week excuse and some inane apology. She asked for our keys to reset them which means that our keys were deactivated. Furious now my husband lost it and being a premier Marriott member demanded the name of the staff member that was on the phone so he could make a proper complaint. The supervisor Sharon said she could not tell who it was because she has two front desk girls. Another inane excuse. She returned the keys told us that we were in the correct room, that it was all a mistake. This is customer service?? I asked for the towels be sent to us. 1/2 hour later, knock on the door, there was a lady who brought two blankets and two pillows. She told her she is off now and housekeeping is closed. Go figure we only asked for three towels. Needless to say we managed with the towels we had and went to bed. Marriott Marquis gone to the dogs!…
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Date of stay: July 2022Trip type: Traveled on business
Room Tip: Horrible customer service right to the top
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Marriott DC, Other at Marriott Marquis Washington, DC
Responded Aug 8, 2022
Dear Sita H, I appreciate you taking the time to post about your recent visit and would like the opportunity to discuss your feedback in further detail. At your convenience, I can be reached at the contact information below. Sincerely, Philip Shortino Resident Manager 202.824.9200
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I was really looking forward to staying at this hotel. Everything looked good on paper. The hotel is located in a prime location, especially if you are in town for a conference (I was). The Convention Center is located right across the street and everything you could ask for is within a 1-mile radius. Also, the bar/restaurant staff were very attentive and pleasant. Everything else, though, needs some work. The room was a little “worn”; my rug had a big stain on it and the headboard had a bunch of scratches. Also, the location is prime, but there was a homeless tent settlement across the street. I didn’t feel safe. Finally - and this is my biggest concern - was the valet. I stayed 3 nights, and paid $60 per night for overnight valet. My car never left the garage during my stay at the hotel. However, my car was damaged after being parked in the garage (photo attached). I was told that video footage would be reviewed to confirm the damage. I have heard no further updates, which is disappointing. I spent $180 to ensure that my car remained in good hands, but instead I’m now left with a damaged car. I could tell the hotel staff wanted me to join the Marriott Bonvoy Loyalty Program; however, after this experience, I will decline.…
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Date of stay: August 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Marriott DC, Other at Marriott Marquis Washington, DC
Responded Aug 8, 2022
Dear LisaR123456789, Thank you for taking the time to post about your recent stay. While I was pleased to read that you found our food & beverage team to be attentive and pleasant, your comments regarding your experience with the valet are concerning and I would like the opportunity to discuss your experience in further detail and can be reached at the contact information below at your convenience. Sincerely, Philip Shortino Resident Manager 202.824.9200
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$183 - $420 (Based on Average Rates for a Standard Room)
LOCATION
United StatesDistrict of ColumbiaWashington DCUpper Northwest / Downtown / Mount Vernon Square
NUMBER OF ROOMS
1175
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Claim Your Listing Frequently Asked Questions about Marriott Marquis Washington, DC
Which popular attractions are close to Marriott Marquis Washington, DC?
Nearby attractions include Planet Word (0.2 miles), CityCenterDC (0.2 miles), and Morris American Bar (0.1 miles).
What are some of the property amenities at Marriott Marquis Washington, DC?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Marriott Marquis Washington, DC?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Marriott Marquis Washington, DC?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Marriott Marquis Washington, DC?
Yes, a parking garage and valet parking are available to guests.
What are some restaurants close to Marriott Marquis Washington, DC?
Conveniently located restaurants include Kinship Restaurant, The Capital Burger, and The Dabney.
Are there opportunities to exercise at Marriott Marquis Washington, DC?
Yes, guests have access to a fitness center and locker rooms available in the fitness center during their stay.
Are any cleaning services offered at Marriott Marquis Washington, DC?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Marriott Marquis Washington, DC?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Marriott Marquis Washington, DC offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Marriott Marquis Washington, DC?
Many travelers enjoy visiting Arlington National Cemetery (2.9 miles), Hillwood Estate, Museum & Gardens (3.2 miles), and The President Woodrow Wilson House (1.6 miles).