The hotel is nice, as is most of the staff, except for the restaurant/bar in the main hotel lobby. I was charged $70 for a single drink. The bottle itself costs between $150-$175. When I expressed my surprise to the bartender, he laughed and told me I should have checked the price first (this particular alcohol was not listed on the menu and in all the years I've ordered this drink at bars, have never been charged more than $30). I'm here for a week and this occurred on the first night. I planned on eating most of my meals at the restaurant - as I do every year at this conference - but will no longer be doing so. I've also convinced the remainder of my party to eat elsewhere. There's a second bar - The Dignitary - that charges a much more reasonable price for the same drink. I also spoke with the hotel manager who only shrugged and said there was nothing he could do. While it may not be worth the effort for the hotel, they're missing out on hundreds in revenue for myself and additional hundreds for the rest of my party, who - due to the insane price of alcohol - will also be finding their meals elsewhere. There are bars within 2-5 minute walking distance from the hotel. This is the definition of penny wise and pound foolish.…
I slept like a baby and the room was so clean. I did not encounter any issue during my stay. They had gone above and beyond to ensure that my needs were met. I would definitely recommending using all of their amenities and meet their staff. They are amazing and I don’t know what more I can say about this hotel.
Convenient to the convention center and downtown offices/meetings that I was in town to do. Absolutely nothing special about the place, though. My room was not well cleaned (blood or coffee stained wall in the bathroom, a CVS receipt on the floor from a few days before my visit, and dust/detritus on the floor between bed and nightstand) and a little tattered (the faux leather headboard looked as though someone had torn into it with their fingernails). I reported the cleanliness issues to the front desk and they took a little off the bill, but since I’m traveling on business, it was really no benefit to me personally. I’ll stay elsewhere next time.
Fantastic stay! Rooms are modern, clean, and comfortable. Hallways can be a bit confusing and long, but doesn’t bother me. But some rooms are pretty far from an elevator. THE GYM! THE GYM! I can’t say enough about how amazing the gym is. It’s a full scale facility, bigger than most stand-alone gyms. It has everything you could need and more. If you like to workout when you travel, you must stay here! Will definitely stay again.
Nice rooms with walk-in showers and street view, large meeting venue with multiple levels of meeting space, grand lobby with open bar area, modern architecture, good location, walking distance to some restaurants and valet parking only.
The Marriott Marquis Washington, DC provided my wife and I a superior hospitality experience for our 10th Anniversary! From valet, to front desk, housekeeping and the M Lounge they made our stay magical. A special shout out to Alexis at the front desk for assisting to make our stay memorable for our Anniversary. We stayed one night and we felt as though we had been there a week and plan to return for a longer period. As a Bonvoy Gold Lifetime member it reminded me of why we are loyal to this brand!
The front desk, valet and bell stand staff were all extremely helpful and courteous while still efficiently handling long convention lines. The lobby was clean and spacious. My room had a weird smell that my traveling companion did not notice in her room on a different floor. A bathroom wipe down with Clorox wipes solved the problem. (Perhaps cleaning cloths that were dirty?) The shower was in sad shape and the light in it did not work. I didn't notify the front desk, so I can't speak to that. The room was dusty and furnishings worn and peeling, but the bed was clean and comfortable. The room was not worth the price, but it did the job.
The hotel itself is one smooth operation. It is huge with hundreds of people coming in and out every day. Our reservation had the M Club access which is fabulous. Apart from breakfast every day hor d’erves are served everyday from 5.30-7.30 pm and drinks till 9.30 pm. However the place is open via card access all day and night with provisions for drinks, snacks, water, juices etc. The food is excellent in terms of quality and the service is superb. The space is large with access to the terrace that has great views and especially nice to sit out when the weather permits. DC itself and the hotel being in Penn Quarter is prime location for visits to the Smithsonian (SAAM), China Town, Apple Carnegie Library, award winning restaurants like Oyamel, Yardland, Zaytinya and exploring all the restaurants in China Town. The Botanic Garden, Capitol House is a couple of miles away with Uber pickup right in front of the hotel so there is a ton of things to do. Shakespeare Theatre Company is a short walk away and Arena is about a couple of miles away. You can walk there (I did) on a pleasant day easily. Georgetown has the famous jazz club Blues Alley Jazz where the music is fabulous. The food isn’t too bad either. Our room: Our room on the 14th floor was a regular room overlooking another hotel so not much privacy in terms of keeping the curtain open etc. if you’re in the room. The quilt that came with the bedsheets was in shambles- you could see the fabric inside all broken and torn. We had housekeeping service for 4 days but no sheets were changed. On day 5 I asked another housekeeping staff who came in and she said I had to request ‘full linen’. I don’t quite get that- if it’s been 4 days linen needs to be changed. Who wants to stay for days without clean linen? Is there a demand for that? There were 2 small bottles of water in the room that we finished within minutes. We asked for some water but minutes turned to hours that turned to another day. 3 phone calls later we went and got our own water. The security box in our room wasn’t working and needed a new battery, we asked for a decent quilt and some extra blankets and there was some adjustment needed to the thermostat in our room- all of this was done with efficiency. There are a couple of restaurants/bar on the hotel premise but reading the not so great reviews, we dined outside. There is a huge number of choices all around. We tried Zaytinya (very good), Oyamel (not so much), Reren (not bad), Ammathur (liked it), Rasika (hyped up a lot but Rooh Chicago is better), Del Mar (the food is brilliant but boy it is expensive!), Wasai (basic), Trulucks, Blue’s Alley (in Georgetown has excellent music and Southern food) and there are so many more places to choose from. Most are walking distance as well. If we visited DC again we wouldn’t hesitate to stay here. I would check my quilt though!…
My mom and I stayed here for Awesome Con 2022 and have stayed here in the past for Awesome Con. It's clearly going downhill and needs renovating and more care from the cleaning staff. It's not uploading the photos I have but they show marks on the sheets, a suspicious drip on the dresser, and a very scratched-up headboard. The carpet was so worn that part of it was pulling up and almost tripped my mom. The smoke alarm had orange stuff all over it. And there were plenty of dusty surfaces. Will probably stay somewhere else next year.
Yes, a pet peeve. Car valet needlessly honking 8-10 times/car in and out of the structure. Bellhop whistling for taxis like he’s under attack. These are the joys you’ll have if your room overlooks Massachusetts Avenue. Plus not all of the hotel outlets have re-opened.