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Room & Suite (233)
Dining (81)
Travel safe during COVID-19
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What you can expect during your stay
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
Updated 08/08/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Marriott Marquis Washington, DC
Updated 08/08/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#97 of 155 hotels in Washington DC
Location
4.6
Cleanliness
4.5
Service
4.2
Value
3.8
Experience Washington, D.C. in style from Marriott Marquis Washington, D.C. Our hotel is conveniently located near Penn Quarter, CityCenterDC, and the Capital One Arena making it easy to explore the city's best attractions. Guests enjoy direct access to the Convention Center via an underground concourse connection. With more than 105,000 square feet of event space offering 54 breakout rooms, a grand lobby with an atrium skylight, and five retail and restaurant outlets on the ground floor, our Washington, DC convention center hotel is where business and pleasure meet.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Boating
Pets Allowed ( Dog / Pet Friendly )
Car hire
Wifi
Paid wifi
Fitness / spa locker rooms
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Wine / champagne
Vending machine
Bowling
Hiking
Horseback riding
Mini golf
Bowling offsite
Raquetball offsite
Squash offsite
Tennis court offsite
Walking tours
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Rooftop terrace
24-hour security
Baggage storage
Concierge
Convenience store
Executive lounge access
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
ATM on site
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
Shoeshine
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand movies
Radio
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Modern
Languages Spoken
English
Location
Full view
100Great for walkers
Grade: 100 out of 100
131Restaurantswithin 0.3 miles
17Attractionswithin 0.3 miles
Contact
901 Massachusetts Avenue NW, Washington DC, DC 20001-4307
Getting there
Mount Vernon SquareWashington DC Metro5 min
Metro CenterWashington DC Metro8 min
Rental CarsSee rental cars from $35/day
2227Reviews67Q+A100Room tips
Reviews
Traveler rating
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Most Recent
This is about our fifth stay here at this hotel since my husband has his convention yearly here. We checked in at around 10:00pm after traveling most of the day. Tired we received three keys to our room. About an hour into our stay we had unpacked and ready to take a shower and hit the bed since my husband had a 7:00 am meeting. With the time change that was 4:00am our time. My husband called room service for extra towels. The front desk girl said we were not supposed to be in that room. She was rude and asked us to vacate. My now angry husband said absolutely not. He checked in on the Marriott app, was charged over $2,000 for our stay and when arrived again checked in at front desk was given keys to this room. She was surprised and claimed that is not possible, then told him to come down immediately. Astonished we asked her how she got her job here since she is unaware we can check in on the app. A lot of going back and forth and finally my husband said to her to go speak with her supervisor and call him back, send the towels so he can take take a shower and he absolutely will not come back to reception. She will have to clear it up he is going to bed it is now 11:00 pm. He hung up on her. Because I was tired and did not want someone calling us, we decided to go down I felt insulted and angry at how the situation was getting out of hand. The supervisor was at the computer along with three other people when we approached and explained. She gave a week excuse and some inane apology. She asked for our keys to reset them which means that our keys were deactivated. Furious now my husband lost it and being a premier Marriott member demanded the name of the staff member that was on the phone so he could make a proper complaint. The supervisor Sharon said she could not tell who it was because she has two front desk girls. Another inane excuse. She returned the keys told us that we were in the correct room, that it was all a mistake. This is customer service?? I asked for the towels be sent to us. 1/2 hour later, knock on the door, there was a lady who brought two blankets and two pillows. She told her she is off now and housekeeping is closed. Go figure we only asked for three towels. Needless to say we managed with the towels we had and went to bed. Marriott Marquis gone to the dogs!…
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Date of stay: July 2022Trip type: Traveled on business
Room Tip: Horrible customer service right to the top
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Marriott DC, Other at Marriott Marquis Washington, DC
Responded 5 days ago
Dear Sita H, I appreciate you taking the time to post about your recent visit and would like the opportunity to discuss your feedback in further detail. At your convenience, I can be reached at the contact information below. Sincerely, Philip Shortino Resident Manager 202.824.9200
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I was really looking forward to staying at this hotel. Everything looked good on paper. The hotel is located in a prime location, especially if you are in town for a conference (I was). The Convention Center is located right across the street and everything you could ask for is within a 1-mile radius. Also, the bar/restaurant staff were very attentive and pleasant. Everything else, though, needs some work. The room was a little “worn”; my rug had a big stain on it and the headboard had a bunch of scratches. Also, the location is prime, but there was a homeless tent settlement across the street. I didn’t feel safe. Finally - and this is my biggest concern - was the valet. I stayed 3 nights, and paid $60 per night for overnight valet. My car never left the garage during my stay at the hotel. However, my car was damaged after being parked in the garage (photo attached). I was told that video footage would be reviewed to confirm the damage. I have heard no further updates, which is disappointing. I spent $180 to ensure that my car remained in good hands, but instead I’m now left with a damaged car. I could tell the hotel staff wanted me to join the Marriott Bonvoy Loyalty Program; however, after this experience, I will decline.…
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Date of stay: August 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Marriott DC, Other at Marriott Marquis Washington, DC
Responded 5 days ago
Dear LisaR123456789, Thank you for taking the time to post about your recent stay. While I was pleased to read that you found our food & beverage team to be attentive and pleasant, your comments regarding your experience with the valet are concerning and I would like the opportunity to discuss your experience in further detail and can be reached at the contact information below at your convenience. Sincerely, Philip Shortino Resident Manager 202.824.9200
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I stayed at the marriott marquis hotel on Mass Ave from June 7-12. On the second night, I woke up to painful bed bug bites while in bed at 6am. I had the classic bed bug cluster bites on my arm. I informed the hotel immediately and had to beg to be switched to a different room. I wasn't put in a new room until almost 2 hours later. The hotel wanted me to come downstairs in my pajamas to get a new room key as compensation for me paying to sleep on their filthy bed bug ridden bed. A crazy sounding rep from the hotel told me they would launch an investigation and asked me silly questions that in his mind he thought were serious questions.. 27 days later, after calling the hotel to learn what came out of the investigation. I was told that they will not accept responsibility. marriott marquis hotel is a joke and has bed bugs. STAY AWAY!…
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Date of stay: June 2022Trip type: Traveled on business
Rooms
Service
Sleep Quality
Room Tip: Ask for room that has been cleaned recently
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Marriott DC, Other at Marriott Marquis Washington, DC
Responded Jul 7, 2022
Dear lisawV5693JA, We sincerely apologize for any inconveniences that you experienced during your stay. The feedback that you provided is not taken lightly at our property, and upon hearing your concerns, a reputable third party was brought in to do a full investigation with negative findings. Sincerely, Marriott Marquis Washington, DC
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I slept like a baby and the room was so clean. I did not encounter any issue during my stay. They had gone above and beyond to ensure that my needs were met. I would definitely recommending using all of their amenities and meet their staff. They are amazing and I don’t know what more I can say about this hotel.
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Date of stay: June 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Marriott DC, Other at Marriott Marquis Washington, DC
Responded Jun 29, 2022
Dear Apucciarelli, Your kind words regarding your recent visit to our hotel are truly appreciated and I will be sure to share you comments with the team! Should your travels bring you back to Washington, DC, I do hope we can welcome you back. Sincerely, Philip Shortino Resident Manager
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I recently stayed at the Marriott Marquis for a conference. The hotel is connected to the convention center, which is super convenient. The room I stayed in was clean and comfortable, although the bathroom is a bit tight and there is nowhere to hang your clothes when you shower. Everyone who worked at the hotel was pleasant. There are two bars, and one restaurant. The only minor detail that bothered me is that the restaurant isn't open for dinner. You can get room service (called Fresh Bites) from a very limited menu instead. This might be because of Covid, but I'm not really sure. It could also be because there are many other dinner options in the area too. The front desk also extended my checkout a bit, since I was running behind schedule, and this was much appreciated. I would definitely stay at the hotel again if I am in D.C. for a conference.…
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Date of stay: June 2022Trip type: Traveled on business
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Marriott DC, Other at Marriott Marquis Washington, DC
Responded Jun 29, 2022
Dear JacksBee, Thank you for taking the time to post about your recent visit to our hotel. I was pleased to read that you found our location to be convenient and that your interactions with our team were pleasant and they were able to extend your checkout. Should your travels bring you back to Washington, DC, I do hope we can welcome you back. Sincerely, Philip Shortino Resident Manager
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The hotel is a block or so away from the convention center and the area felt safe for walking back and forth. The room was clean and quiet, updated bathroom. There was a safe and frig in the room with coffee supplies such as creamer, although would have liked nicer coffee. Starbucks in the lobby. Would stay here again.
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Date of stay: June 2022Trip type: Traveled on business
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Marriott DC, Other at Marriott Marquis Washington, DC
Responded Jun 22, 2022
Dear loves2garden, I appreciate you taking the time to post about your recent visit and was pleased to read that you found our location to be convenient and safe. Should your travels bring you back to Washington, DC, I do hope we can welcome you once again! Sincerely, Philip Shortino Resident Manager
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Room service was a joke. I expected the tradiitonal wheeled cart with linen and domed china and crystal and instead our dinner arrived in a paper bag like it was Chinese take out. Very disappinting. More Motel 6 than Marriott.
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Date of stay: June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Philip S, Guest Services / Front Office at Marriott Marquis Washington, DC
Responded Jun 22, 2022
We appreciate you taking the time to post about your recent visit and your experience with room service. Since opening our hotel has not offered traditional in room dining, we do hope you enjoyed other areas of our hotel and your travel to Washington, D.C. Philip Shortino Resident Manager
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+1
Very nice hotel. Clean , professional and everything you need for business or pleasure. Location is amazing! Definitely will come back. The food was ok. Typical hotel food. American /continental. Very clean hotel. Rooms were impeccable!
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Date of stay: May 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Marriott DC, Other at Marriott Marquis Washington, DC
Responded May 13, 2022
Dear AlissonB, I appreciate you taking the time to post about your recent visit to our hotel and was pleased to read that you found our hotel to be very clean and that your room was impeccable! Should your travels bring you back to Washington, DC, I do hope we can welcome you back. Sincerely, Philip Shortino Resident Manager
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Stayed here April 2022. Great location. Hotel was easy to find on Google maps. Valet parking service was great howbeit expensive. Check in process was fast and the front desk staff was excellent. Stayed in Room 5099 facing the inside with a view of the restaurant/courtyard/“interesting art thingy". Good lighting and very quiet. Room and bedding overall was very clean including the comfy bed/bedding. The AC unit could use some more cold air, just kept blowing mildly cold air despite setting the wall thermostat low. Ordered room service which was prompt although one of the items on the menu was incorrectly advertised on the bonvoy app and website (ordered a medium sized bottle but got small sized champagne bottle). It was very annoying not being able to get through by phone to the dinning/food service (was just on hold for a while) and having to walk all the way to the restaurant area. I finally decided to walk down to the restaurant where a very nice lady was able to help me, agreeing the champagne bottle size needed to be corrected. In the morning went to shower and was disgusted by the shower liner which had ? Patches of mold (multiple patches). This should have been noticed by someone, previous occupants or house keeping. The shower plug was also broken. I didn’t complain as I felt it would be a waste of time and I was already leaving. Hopefully they will correct the mistake. Check out was fast. Valet service was excellent.…
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Date of stay: April 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Marriott DC, Other at Marriott Marquis Washington, DC
Responded Apr 22, 2022
Dear DrAlexTravels, Thank you for taking the time to post about your recent visit. While I was pleased to read that you had a positive check in experience, I do apologize for the inconveniences you encountered with your guest room and in using the app on property. I will be sure to share your feedback with the team so that these matters can be properly addressed moving forward. Should you like to discuss your comments further, I can be reached at the contact information below. Sincerely, Philip Shortino Resident Manager 202.824.9200
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I travel to DC occasionally and this was my first time to stay at this property. I was very pleased with my choice. It's a large hotel, but the service was great. The staff at the front desk, the large concierge lounge, the front door - everything was great. The hotel lobby was spotless, the room and bathroom was very clean, and it's not far from the White House. Beds were comfortable. I would stay here again. I must have gotten a promotional or special rate, because the rate at the time was comparable to the Courtyard across the street.
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Date of stay: April 2022
Location
Service
Sleep Quality
Room Tip: Avoid rooms on the Massachusetts Ave side.....traffic and sirens all night.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Marriott DC, Other at Marriott Marquis Washington, DC
Responded Apr 22, 2022
Dear CbinBigD, Thank you for taking the time to post about your recent visit to the Marquis DC! Your kind words regarding our accommodations and the staff are truly appreciated and I will be sure to share your feedback with the team. I do hope we can welcome you back again soon. Sincerely, Philip Shortino Resident Manager
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PRICE RANGE
$204 - $356 (Based on Average Rates for a Standard Room)
LOCATION
United StatesDistrict of ColumbiaWashington DCUpper Northwest / Mount Vernon Square
NUMBER OF ROOMS
1175
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Claim Your Listing Frequently Asked Questions about Marriott Marquis Washington, DC
Which popular attractions are close to Marriott Marquis Washington, DC?
Nearby attractions include Planet Word (0.2 miles), Columbia Room (0.2 miles), and CityCenterDC (0.2 miles).
What are some of the property amenities at Marriott Marquis Washington, DC?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at Marriott Marquis Washington, DC?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Marriott Marquis Washington, DC?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Marriott Marquis Washington, DC?
Yes, a parking garage and valet parking are available to guests.
What are some restaurants close to Marriott Marquis Washington, DC?
Conveniently located restaurants include Kinship Restaurant, The Capital Burger, and The Dabney.
Are there opportunities to exercise at Marriott Marquis Washington, DC?
Yes, guests have access to a fitness center and locker rooms available in the fitness center during their stay.
Are any cleaning services offered at Marriott Marquis Washington, DC?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Marriott Marquis Washington, DC?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Marriott Marquis Washington, DC offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Marriott Marquis Washington, DC?
Many travelers enjoy visiting Arlington National Cemetery (2.9 miles), Hillwood Estate, Museum & Gardens (3.2 miles), and Georgetown University (2.5 miles).