Mandarin Oriental, Washington DC
2,522 reviews
#25 of 154 Hotels in Washington DC
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1330 Maryland Avenue, SW, Washington DC, DC 20024-2100
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
$300
Free cancellation until 05/02/21
$423
Free cancellation until 05/02/21
$423
$293
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Full view
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360
Panoramas (7) Room & Suite (533)
Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
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Updated 08/24/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 08/24/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#25 of 154 hotels in Washington DC
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Silver level
Secluded on the Southwest waterfront overlooking the Tidal Basin’s cherry blossoms, Mandarin Oriental, Washington DC is within easy reach of the capital’s monuments, museums, and centers of influence including the White House and Capitol. Hosting our guests has always been a privilege and we understand that your confidence in health and safety protocols is as important as the arresting design of our lobbies and the coziness of our guest rooms. In response to the current COVID-19 pandemic, Mandarin Oriental has implemented an additional ‘We Care’ program of stringent protocols to further safeguard the comfort, health and safety of guests and employees. Lloyds Register, an internationally recognized independent assessor, have verified the new additional methods in place. As part of the world’s finest hotel group, we will continue to offer our legendary service to make your next visit a delight from arrival through departure. Are you a Fan?
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Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Breakfast in the room
Bicycle rental
Walking tours
Babysitting
Paid private parking on-site
Wifi
Pool with view
Indoor pool
Heated pool
Shallow end in pool
Personal trainer
Complimentary welcome drink
Kids' meals
Special diet menus
Wine / champagne
Books, DVDs, music for children
Children's television networks
Children Activities (Kid / Family Friendly)
Highchairs available
Strollers
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Neck massage
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Sun deck
Sun loungers / beach chairs
ATM on site
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Cable / satellite TV
Walk-in shower
Soundproof rooms
Bathrobes
Room service
Safe
Seating area
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
On-demand movies
Radio
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
City View
River View
Languages Spoken
English, French, Japanese
Location
Full view
98Great for walkers
Grade: 98 out of 100
29Restaurantswithin 0.3 miles
10Attractionswithin 0.3 miles
Contact
1330 Maryland Avenue, SW, Washington DC, DC 20024-2100
Getting there
SmithsonianWashington DC Metro7 min
L'Enfant PlazaWashington DC Metro11 min
Rental CarsSee rental cars from $33/day
2,522Reviews34Q+A100Room tips
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Popular mentions
First the good. Everyone was very friendly. Room was clean and had a nice view. Bed was very comfortable. Nice quiet area but within reach all major attractions. The not so good. Nothing in the rooms as far as coffee or Tea (probably use Covid as the excuse for this, but doesn't make sense). Only small bottles of water offered in room at no cost. VERY bad smell in entire lobby area that smelled like sewage.
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Date of stay: November 2020
Location
Cleanliness
Service
Room Tip: Marina view rooms have nice view
See more room tips
Helpful
Response from Mandarin Oriental Washington DC, General Manager at Mandarin Oriental, Washington DC
Responded 1 week ago
Dear Mark, Thank you for visiting with us and I am delighted that you had a pleasant stay. Also, thank you for the feedback regarding the smell in the lobby. I don't know where that might have come from but we will certainly investigate. I hope to you would see us again and we look forward to welcoming you back. Michael Deltette Director of Guest Experience and Quality Assurance
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Grabbed a two days deal for a local staycation. Place was a ghost town, nearly surgically clean, and you couldn't swing a dead cat without hitting someone eager to help. In room dining was contact free and excellent, valet parking was like lightning, bell service was on point, and the front desk was excellent. This is s genuinely nice hotel doing a great job with the hand COVID dealt them. Was a drop expensive ($59 parking in a $20 garage....) but they're just trying to live and I'm cool with that.
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Date of stay: November 2020Trip type: Traveled as a couple
12 Helpful votes
Helpful
Response from Mandarin Oriental Washington DC, General Manager at Mandarin Oriental, Washington DC
Responded 2 weeks ago
Dear docp206, Sounds like you had a great visit to Mandarin Oriental, Washington, DC and we appreciate your very kind comments! Please enjoy your future travels and do come back and visit us again soon. Kind regards, Nicolas Dubort Hotel Manager
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My husband and I visited the Mandarin Oriental for our 5 year wedding anniversary and we didn’t want to leave. He and I have stayed at luxury hotels before. However, we have never had the type of service we had at the Mandarin Oriental. The hotel’s hospitality is exceptional. They made us feel so relaxed and welcomed. And even though we stayed during a global pandemic, the hotel went above and beyond to make sure we were safe from COVID. For example, they provided complimentary packets of hand-sanitizer and disinfectant wipes, scheduled room cleanings and pool time. The staff checked your temperature every time you entered the hotel and there were hand sanitizing stations all around. The hotel’s COVID procedures were planned out and well executed. It was seamless. Kudos to the leadership and staff! We will most certainly return! …
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Date of stay: November 2020Trip type: Traveled as a couple
12 Helpful votes
Helpful
Response from Mandarin Oriental Washington DC, General Manager at Mandarin Oriental, Washington DC
Responded 2 weeks ago
Dear kueesq, Happy Anniversary! We are so glad that you decided to celebrate it with us at Mandarin Oriental, Washington DC! Even in these odd times, our mission remains to delight our guests and to make them feel, as you said, "relaxed and welcomed." Glad to read that we succeeded for you and your husband. Now that you have visited us, you will have to experience our Group's commitment to service, dining, design, and health and wellness at our hotels around the world. Do come back and visit us again soon. Kind regards, Nicolas Dubort Hotel Manager
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From the moment I arrived everything was perfect! The valet, the check-in, the delicious dinner, the comfortable bed and lovely room, the towels, the check out, they even made a note of my room for next time, everything was just perfect!
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Review collected in partnership with this hotel
Date of stay: November 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
11 Helpful votes
Helpful
Response from Mandarin Oriental Washington DC, General Manager at Mandarin Oriental, Washington DC
Responded 2 weeks ago
Dear 89q, We love to read and share reviews like yours that report a "perfect" stay. (Of course, no stay is ever really perfect and we are always strive to improve to continue to delight our guests!) Thank you for sharing your review of Mandarin Oriental, Washington DC with your fellow TripAdvisor members. We look forward to welcoming you back soon. Kind regards, Nicolas Dubort Hotel Manager
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I recently stayed at the MO for a solo staycation, and was heartbroken when I had to check out. From the moment I arrived, until the moment I left, I felt pampered and safe. While at the MO, I also got a massage from the spa. While the experience was a bit different than a 'normal' spa experience (masks, gloves, temperature check, no access to the fun facilities), I wouldn't have wanted it any other way during Covid times. And on the plus side, wearing that mask during a massage helped to collect the drool that would have fallen while getting all the knots worked out from my back! I have already booked another massage for the day after Thanksgiving, and am counting down the days until then. In terms of the hotel stay, all necessary precautions, and then some, are taken. Hand sanitizer throughout the floors, elevator limits to 2 people, a 'goody bag' of masks/hand sanitizer/gloves in the rooms, and when ordering room service, you have the option to have it brought into the room or left outside so nobody else enters the room. All this, and nothing felt weird. It was all done in a very classy way, and I hope I get the luxury of another staycation soon so that I can enjoy all the perks of being a member of the MO rewards program.…
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Date of stay: October 2020
Rooms
Service
Sleep Quality
14 Helpful votes
Helpful
Response from Mandarin Oriental Washington DC, General Manager at Mandarin Oriental, Washington DC
Responded 3 weeks ago
Dear annebrady1, Thank you for allowing us to host your staycation. These are certainly challenging times and I am glad that we were able to provide you with a cozy retreat. When we were designing our We Care protocols, we hadn't thought about your creative use for face masks in the Spa! But, its good to know that their use goes a little bit further than we had anticipated. We are looking forward to welcoming you back to the Spa at Mandarin Oriental after Thanksgiving. We hope that after this recent stay, our therapists won't have to work out any more knots in your back. Please enjoy all of your future travels! Kind regards, Nicolas Dubort Hotel Manager
Read more
PRICE RANGE
$256 - $656 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mandarin oriental, washington d.c. hotel washington dc, mandarin oriental hotel washington dc, mandarin oriental washington dc, mandarin washington dc, washington dc mandarin oriental
LOCATION
United StatesDistrict of ColumbiaWashington DC
NUMBER OF ROOMS
373
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Claim Your Listing Frequently Asked Questions about Mandarin Oriental, Washington DC
Which popular attractions are close to Mandarin Oriental, Washington DC?
Nearby attractions include United States Holocaust Memorial Museum (0.3 miles), The Pentagon (0.2 miles), and International Spy Museum (0.3 miles).
What are some of the property amenities at Mandarin Oriental, Washington DC?
Some of the more popular amenities offered include an indoor pool, free wifi, and a fitness center.
Which room amenities are available at Mandarin Oriental, Washington DC?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Mandarin Oriental, Washington DC?
Guests can enjoy a free welcome drink during their stay.
Is parking available at Mandarin Oriental, Washington DC?
Yes, a parking garage, paid private parking on-site, and paid public parking nearby are available to guests.
What are some restaurants close to Mandarin Oriental, Washington DC?
Conveniently located restaurants include Potbelly Sandwich Shop, Roti Modern Mediterranean, and USDA Headquarters Cafeteria.
Are there opportunities to exercise at Mandarin Oriental, Washington DC?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Does Mandarin Oriental, Washington DC have an airport shuttle?
Yes, Mandarin Oriental, Washington DC offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Mandarin Oriental, Washington DC?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Mandarin Oriental, Washington DC?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Mandarin Oriental, Washington DC offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.