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Mandarin Oriental, Washington DC

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Mandarin Oriental, Washington DC
Mandarin Oriental, Washington DC
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1,613 Reviews from our TripAdvisor Community

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Showing 1,547: English reviews
Richmond, VA
Reviewed 2 days ago NEWvia mobile

Spent two nights here as part of an anniversary excursion and could not have been happier. The hotel is in a good location close to the Mall but far enough away to be quiet and uncluttered. Arrival was spot on. Our luggage was taken immediately and the valet whisked the car away. No wait at check in and the young...

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Thank ilsete
Reviewed 2 days ago NEW

Beautiful hotel with easy access to downtown and the Mall. Though not walkable to many options, the concierge is great at recommendations and there were always plenty of cabs available. Quick and easy check in/checkout process and wonderful personnel. Will stay again!

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Thank BeachAB14
Reviewed 3 days ago NEW

I don't even know what to say. The hotel is under construction and not notifying anyone prior to check in. I had the worst experience ever and would never go back. Jack hammers at 7AM WHEN I CHECKED IN AT 3AM. The manager Phillip K is non existent and his staff is utterly leaderless. Never would I stay there again....

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Thank Richard B
Plainfield, Illinois
Reviewed 6 days ago NEW

I haven't been to DC in over 10 years and I must say I picked the perfect hotel to "welcome" me back. I stayed at the Mandarin from a Monday through Friday. Loved my stay the entire time. Everyone was extremely nice and accommodating. I'd left my computer charger and asked if there was one available that I could borrow...

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Helpful?
Thank Antoinette J
MOWashingtonDCHotel, Director of Sales at Mandarin Oriental, Washington DC, responded to this review

Dear Antoinette J, Why did you wait 10 years to come back and visit Washington? We are glad that you did and hope that you noticed that Mandarin Oriental is the only thing that has changed in the Nation's Capital. For example, I hope you were able to visit the thrilling new restaurant scenes on 14th Street NW and in...

Dorset, United Kingdom
Reviewed 6 days ago NEW

This is a modern hotel located in an excellent location to visit the sites of Washington DC. We were there over Thanksgiving where turkey and pumpkin pie were the order of the day. Overall we were pleased with our stay and would recommend the hotel for courteous and attentive service.

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Helpful?
Thank THEAPPRENTICELONDON
MOWashingtonDCHotel, Director of Sales at Mandarin Oriental, Washington DC, responded to this review

Dear THEAPPRENTICELONDON, Thank you for spending the Thanksgiving holiday with us here at Mandarin Oriental, Washington DC! Our location is ideal for guests who want easy walking access to the National Mall, US Capitol Building, museums of the Smithsonian Institution, Tidal Basin, Washington Monument and Jefferson Memorial. I am glad that you found it convenient. I hope that you will...

New York, NY
Reviewed 1 week ago NEW

The rooms have been renovated, which is very nice. It's a a relaxing place to stay. Food in restaraunts and room service is outstanding. I also love the new bath products. Someone has paid attention to upgrade the experience. However, someone needs to upgrade the service overall. Housekeeping is poor. They don't do a good job of cleaning the rooms....

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Helpful?
Thank Trip718
MOWashingtonDCHotel, Director of Sales at Mandarin Oriental, Washington DC, responded to this review

Dear Trip718, Thank you very much for selecting us for your most recent visit to Washington, D.C. I am glad that you enjoyed the results of our brand new $20m guest room renovation and the quality of our dining options. I am, naturally, disappointed that we didn't completely delight you on other aspects of your visit. Our mission is to...

Fort Belvoir, Virginia
Reviewed 1 week ago

This was our forth Thanksgiving weekend at the Mandarin Oriental DC, we were warmly greeted and checked into the beautiful spacious room we have enjoyed each visit! I food is delicious and the service excellent, I highly recommend the seafood chowder! I spend the whole year looking forward to our next visit!

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Thank normaf818
MOWashingtonDCHotel, Director of Sales at Mandarin Oriental, Washington DC, responded to this review

Dear normaf818, Thank you very much for being a loyal fan of Mandarin Oriental, Washington DC. Visiting during the holidays is one of the best times to really experience Washington DC without the crowds. All of the museums of the Smithsonian Institution are open on Thanksgiving (I visited the excellent Renwick Gallery on the holiday) and are, in fact, open...

New York City, New York
Reviewed 1 week ago

My family and I came to the MO for thanksgiving weekend and we all cried when we had to go home. We stayed on the Club floor and it was outstanding the renovations to the guest rooms are beautiful. the staff in the club has more than helpful,and accommodating I can't wait to come back

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Helpful?
Thank Samantha P
MOWashingtonDCHotel, Director of Sales at Mandarin Oriental, Washington DC, responded to this review

Dear Samantha P, We will take your tears at the end of your visit to Mandarin Oriental, Washington DC as a evidence of delight! Thank you very much for sharing your very kind Five-Star review with TripAdvisor users. Of course, we are looking forward to welcoming you back and much as you are to returning! Please enjoy all of your...

Stuttgart
Reviewed 1 week ago via mobile

We stayed here for 3 nights in a suite with our two small kids (2 & <1yr). A trip that is usually a lot of work for us was made very pleasant by the staff here. Not only were the panda bears appreciated, but the baby bathroom toiletries were such a nice surprise! The crib they let us use worked...

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Thank missclaud
London
Reviewed 1 week ago via mobile

Visited the hotel with a friend as we'd heard good things from other people but hadn't tried the afternoon tea. Took a while to get acknowledged from any servers in the lounge. Eventually sat down at a weird table behind another sofa in the direct sunlight. Food stand was very small with even smaller items of food and none replenished....

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Thank Simontravels1980
MOWashingtonDCHotel, Director of Sales at Mandarin Oriental, Washington DC, responded to this review

Dear Simontravels1980, Thank you very much for your review of our Afternoon Tea service. At Mandarin Oriental, Washington DC we take great pride in being able to completely surprise and delight our guests. It definitely seems that we were not successful during your recent visit. We appreciate your loyalty to MO and I sincerely apologize that we disappointed you. I...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Delighted now to debut our newly renovated guestrooms providing a luxurious and comfortable residential experience. Inspired by our unique waterfront Southwest location and the cherished monuments that surround us, our stylish new décor beautifully captures the essence of Washington, D.C. and its world capital status. Mandarin Oriental is in very close walking distance to the National Mall, Jefferson Memorial, Tidal Basin, the Smithsonian Castle and Museums of the Smithsonian Institution. Distinguished with modern design and amenities. Welcoming for families and travelers seeking both the famous attractions and the soul of our world capital of art, power and culture. Mandarin Oriental, Washington DC presents elevated, personal service and attention in harmony with our Asian heritage. Hotel, Spa and dining: Are you a fan? ... more   less 

Additional Information about Mandarin Oriental, Washington DC

Address: 1330 Maryland Avenue, SW, Washington DC, DC 20024-2100
Location: United States > District of Columbia > Washington DC
Price Range: $240 - $585 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mandarin Oriental, Washington DC 5*
Number of rooms: 397
Reservation Options:
TripAdvisor is proud to partner with Amex, Mandarin Oriental, Booking.com, Hotels.com, Odigeo, Cheap Tickets, Travelocity and Jetsetter so you can book your Mandarin Oriental, Washington DC reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mandarin Oriental, Washington d.c. Hotel Washington Dc
Mandarin Oriental Hotel Washington Dc
Mandarin Oriental Washington Dc
Mandarin Washington Dc
Washington Dc Mandarin Oriental
Hotel Style:
#5 Spa Hotel in Washington DC
#10 Luxury Hotel in Washington DC
#13 Business Hotel in Washington DC
#15 Green Hotel in Washington DC
#17 Family Hotel in Washington DC
#24 Romantic Hotel in Washington DC
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Questions & Answers

Here's what travelers have asked, with answers from Mandarin Oriental, Washington DC staff and other travelers.
10 questions
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3 months ago
Sebec, Maine
over a year ago
1 month ago
1 month ago
Birmingham, Alabama

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Questions? Get answers from Mandarin Oriental, Washington DC staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Club level is nice; Avoid rooms near train”
 of 5 bubbles Trip718, 1 week ago | Read review
“All views are good I prefer a Waterview room”
 of 5 bubbles thelawman149, 1 week ago | Read review
“Water view”
 of 5 bubbles JazzyMom1, 2 weeks ago | Read review
“Water views!”
 of 5 bubbles lshargreaves, 3 weeks ago | Read review
“Ask for a view, some of the rooms overlook rooftops.”
 of 5 bubbles 798janee, 3 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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