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Hotel Arboretum

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1917 Bladensburg Rd NE, Washington DC, DC 20002-1811
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Traveler (41)
Room & Suite (109)
Dining (20)

About

#120 of 154 hotels in Washington DC
Location
Cleanliness
Service
Value
Visitors of the Hotel Arboretum can enjoy a full American breakfast buffet included in the rate, on site parking at a reasonable cost. Union Station and Metro are within 2 miles, giving travelers easy access to our hotel. Our complimentary shuttle will take you at pre-set times to Union Station, from there you can see all the major attractions, museums and get to your meeting quickly too. Ronald Reagan National Airport (DCA) is less than 10 miles away. Visitors can immerse themselves in history while visiting the 19 museums of the Smithsonian Institute or popular, downtown Washington, DC memorials. In addition our hotel offer free high-speed, wireless Internet access in every room. Unwind anytime in the 24-hour fitness center. The close proximity of our Washington, DC hotel to the US Capitol, local businesses and government offices makes the commute easy for business travelers.
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Full view
Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Free shuttle or taxi services
Business Center with Internet Access
Meeting rooms
Baggage storage
Parking
Wifi
Breakfast available
Breakfast buffet
Snack bar
Shuttle bus service
Concierge
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Housekeeping
Telephone
Coffee / tea maker
Microwave
Cable / satellite TV
Bath / shower
Private bathrooms
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Business
Languages Spoken
English, Spanish
310Reviews15Q+A44Room tips
Traveler rating
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Julia M wrote a review Nov 2019
Moneta, Virginia7 contributions3 helpful votes
Stayed with husband, daughter and two small grandchildren. Rooms were spacious enough, beds very comfortable, although it did say we would have iPhone docking station but there wasn’t one and on highlighting this to reception, one was not put in. The AC compressor in our room was broken and only pumped out hot. The maintanence guys did come and check it out quickly but couldn’t fix it until the next day, so we spent the night sweltering in a 76 degree room - as the window could only open 2 inches. Breakfast was good enough - choice of cereal, eggs, waffles toast etc. the breakfast staff were particularly Courteous and helpful. We encountered a discrepancy between the price we booked with booking.com and the price we were charged ( $20 more). - it appears that this was due to the $15 daily parking fee tax being 18% although, the figures still do not add up. When we went to enquirer about the charge discrepancy and ask for some discount, due to the broken AC causing us an uncomfortable first night, the receptionist Wanda, made a comment indicating that she thought we were trying to obtain an unreasonable discount. At this point the night manager, Antoinette, came over and told us that we would have to take our complaint up with booking. Com and that, as far as the AC issue was concerned - we had reported it, they had fixed it ( the next day) and so they were not prepared to compensate us. Antoinette was rude, abrupt and dismissive, she walked off without discussing our concerns fully. My husband later went back down and told the receptionist that he considered that they had been rude to us and that if it were her money, she was spending out, to spend a night in a sweating hot room, she would not consider it an unreasonable request. Overall, this encounter did change our opinion of the hotel - which is a shame - as if that had not been the case, we would have used this hotel again but now we will not.
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Date of stay: November 2019Trip type: Traveled with family
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Response from Sarah301L, Manager at Hotel Arboretum
Responded Nov 13, 2019
Dear Julia; We would like to thank you and your family for joining us at the new Hotel Arboretum and provide valued feedback for us. We want our guests to share the positives like the great breakfast and friendly breakfast staff and the comfortable rooms, as well as the areas we need to focus on. We apologize to you for any discomfort from the temperature in the room and thank you for reporting it so we could do all we can to help make you as comfortable as possible. Regarding the windows, they do not open more than 2 inches so a child cannot get through. Parking is noted as an additional fee of $15 on the website, our total tax is about 14.95% but not all tax is added to parking, may be 7% is. That may help explain the difference? We understand the way in which your concerns were addressed by our team was the issue and assure you this is not the way we handle matters on a daily basis. We are working on this and using your feedback to improve upon our services. We hope to regain your trust in us to deliver a welcoming, friendly environment for future stays. Thank you again for your time and business. Sincerely, Sarah L. e-Commerce Manager
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Tiffany529 wrote a review Oct 2019
10 contributions10 helpful votes
This was a great hotel centrally located to the National Mall and not crazy expensive or with an exorbitant car parking fee. This isn’t a 5 star hotel but it gets the job done. It’s very clean and the rooms look to be newly remodeled. Our room also had a mini fridge, microwave and a Keurig with Kcups. The staff was amazing! Literally every staff member we talked to from the front desk attendant to the gentleman stocking the breakfast area was extremely friendly and helpful. They answered all our questions with a smile on their face. The breakfast was adequate. It had a little bit of everything and everyone should be able to find something to eat. We would definitely stay there again!
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Date of stay: October 2019Trip type: Traveled with family
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Response from Sarah301L, Manager at Hotel Arboretum
Responded Oct 4, 2019
Dear Tiffany; On behalf of the staff and team at Hotel Arboretum, thank you for choosing our hotel as your place to stay while in DC. Our staff takes great care and pride in keeping our hotel above the rest by providing a reasonable parking fee, great service and amenities sure to please. We are delighted to hear that we exceeded that goal and you found our hotel and customer service excellent. Thank you again for being our guests, your kind words and feedback will be shared with the staff to encourage and motivate them to keep up the great job. We look forward to welcoming you again whenever your travels bring you to DC. Sincerely, Sarah L. e-Commerce Manager
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Mickey wrote a review Sep 2019
Brooklyn, New York160 contributions46 helpful votes
Arrived late and left early Very friendly desk staff Room very spacious and clean as well as surplieed even with a make up remover sachet which i have not seen a lot before Mediocure breakfast which was okay Plenty of parking Relatively easy asy getting in to dc
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Date of stay: September 2019Trip type: Traveled with friends
1 Helpful vote
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Response from Sarah301L, Manager at Hotel Arboretum
Responded Sep 13, 2019
Dear Eliyahu; Thank you for choosing our hotel as your place to stay while visiting Washington, DC. It was a pleasure having you as our guests for the day. We are pleased to hear the friendly staff, amenities and more exceeded your expectations and you had a great stay. We appreciate your feedback and hope for the opportunity to welcome you again whenever your travels bring you back to DC. Sincerely, Sarah L. e-Commerce Manager
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rgbedrosi wrote a review Aug 2019
Toronto, Canada30 contributions13 helpful votes
Great hotel to stay at while visiting Washington, D.C. with the family. Spacious, clean rooms with a kitchenette area. A good breakfast with plenty of variety each morning. Shuttle service to Union Station provided each day. It got a bit noisy in the evenings in the hallways (we were on the first floor). There is no in-room safe (highly recommend to add!). Friendly staff at check-in and the next day to help us with our sight-seeing plans.
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Date of stay: August 2019
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Response from Sarah301L, Manager at Hotel Arboretum
Responded Aug 14, 2019
Dear rgbedrosi; Thank you for choosing to stay at our hotel during your visit to Washington DC. We are delighted to hear that the spacious guest suite, good breakfast and complimentary shuttle service made for an enjoyable and memorable experience. The front desk may have safety deposit boxes available to hold your valuables that you do not want to carry while traveling. We try to promote a quiet environment and sorry to hear there was some unexpected noise during your stay. We will continue to work on this. It was our pleasure to assist you with sight seeing tips and help make sure you were able to enjoy as much of the city as you could. Thank you again for your business and valued feedback. We hope to welcome you again whenever your travels bring you to DC. Sincerely, Sarah L. E-Commerce Manager Hotel Arboretum
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familytraveler524 wrote a review Jun 2018
Grand Rapids, Michigan8 contributions5 helpful votes
We stayed here for three nights to do some sightseeing. The hotel was very clean and staff was friendly. Because of other reviews on this site, I requested a room far away from the train tracks. My request was honored and I did not have any issues with noise. The Concierge was helpful and even booked us a last minute tour. We enjoyed the rooftop pool and the buffet dinner in the restaurant was good. The bellhops graciously accommodated our request to hang onto our luggage for a few hours after check out because our flight was later in the day. The Starbucks right by the lobby was handy.
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Date of stay: June 2018Trip type: Traveled with family
Room Tip: Request a room that is not near the train tracks.
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PRICE RANGE
$141 - $312 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express hotel and suites washington dc-northeast, holiday inn washington dc, washington dc holiday inn
FORMERLY KNOWN AS
Holiday Inn Express Hotel & Suites Washington DC-Northeast
LOCATION
United StatesDistrict of ColumbiaWashington DC
NUMBER OF ROOMS
125
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Frequently Asked Questions about Hotel Arboretum
Which popular attractions are close to Hotel Arboretum?
Nearby attractions include U.S. National Arboretum (0.5 miles), Bad Axe Throwing (0.5 miles), and Kick Axe Throwing (0.6 miles).
What are some of the property amenities at Hotel Arboretum?
Some of the more popular amenities offered include free wifi, free breakfast, and a fitness center.
Which room amenities are available at Hotel Arboretum?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel Arboretum?
Guests can enjoy free breakfast and a snack bar during their stay.
Is parking available at Hotel Arboretum?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to Hotel Arboretum?
Conveniently located restaurants include Ivy City Smokehouse, Gravitas, and Panda Gourmet.
Are there opportunities to exercise at Hotel Arboretum?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at Hotel Arboretum?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Arboretum offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Which languages are spoken by the staff at Hotel Arboretum?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Hotel Arboretum?
Many travelers enjoy visiting Hillwood Estate, Museum & Gardens (4.7 miles), Anderson House (4.1 miles), and Ford's Theatre (3.2 miles).