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Holiday Inn Express Hotel & Suites Washington DC-Northeast

306 reviews
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Traveler (42)
Room & Suite (139)
Dining (40)
Overview
  • Excellent39%
  • Very good35%
  • Average15%
  • Poor8%
  • Terrible3%
Travelers talk about
Free Wifi
Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Shuttle or Taxi Services
3.0 Star Hotel
All hotel details
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Reviews (306)Write a Review
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103
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All reviewsshuttle to union stationfree shuttleshuttle servicehotel shuttlehi expressfront deskhot tubfree breakfastbreakfast areawould stay here againnice stayclose to downtownentire stayearly checkwould highly recommend this hotelhotel staffnational mall
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1 - 5 of 267 reviews
Reviewed November 26, 2017

I would give this hotel 3 stars if it wasn't for the price. True I booked just a week before my trip, and we are talking about DC,... but still... The lobby is semi-invisible or non-existent at all, just the front desk next to main...More

Thank Fabrizio B
Response from Sarah L, Manager at Holiday Inn Express Hotel & Suites Washington DC-NortheastResponded November 29, 2017

Dear Fabrizio; We would like to thank you for choosing our hotel as your place to stay while in Washington, DC. We value our guests feedback as it allows us to see where we are doing well, and where improvements may be needed. We appreciate...More

Hotel's Favorite
Reviewed July 2, 2017 via mobile

Cons: *Loud noise from hallway *D.C. area very humid already with no fan in bathroom so bathroom like a steam room in an already too humid room *Air blows cold but not strong *Missing soap dish in the bathroom *A few blocks from an area...More

1  Thank cnft
Response from Sarah L, Manager at Holiday Inn Express Hotel & Suites Washington DC-NortheastResponded July 5, 2017

Dear cnft; We know there are a lot of options for places to stay while visiting DC and we'd like to thank you for choosing our hotel. We appreciate you taking the time to share what you did and did not enjoy about your stay,...More

Reviewed October 21, 2017 via mobile

Nice enough hotel - what you would expect. They run a shuttle bus to the station. We booked a pickup and they didn't show up - then argued about - otherwise the place was good. Not much around - within walking distance.More

1  Thank Martin S
Response from Sarah L, Manager at Holiday Inn Express Hotel & Suites Washington DC-NortheastResponded October 23, 2017

Dear Martin; We would like to thank you for selecting our hotel for your stay during your first trip to Washington, DC. We appreciate your business. We are pleased to hear the hotel met your needs well and you had a good stay. However, I...More

Reviewed September 12, 2017

I recently stayed at the Holiday Inn Express Northeast and I had mixed emotions about my stay. First I will start out with the good. Pros: The hotel was very clean, the grounds well cared for, and the staff were very nice. Our room appeared...More

2  Thank jw98
Response from Sarah L, Manager at Holiday Inn Express Hotel & Suites Washington DC-NortheastResponded September 20, 2017

Dear jw; Thank you for your candid review. We appreciate your comments and pleased to hear the cleanliness, great customer service, breakfast quality and maintenance of the hotel met your needs well. I am sorry to hear there were some aspects of the stay that...More

Reviewed August 30, 2017

You will find that the hotel itself meets the expectations of the chain. It is not situated in the best area. You will need to drive or uber to restaurants except for a few fast food places nearby. One beautiful asset is the National Arboretum...More

Thank HeatherBonVoyage
Response from Sarah L, Manager at Holiday Inn Express Hotel & Suites Washington DC-NortheastResponded September 5, 2017

Dear Heather; Thank you for selecting our hotel as your place to stay while visiting Washington DC. It was our pleasure having you as our guest and even though the location wasn't the ideal fit, we are pleased that overall we met your expectations well....More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Center with Gym / Workout Room
Breakfast included
Free High Speed Internet ( WiFi )
Hotel Amenities
Business Center with Internet Access
Breakfast included
Shuttle Bus Service
Meeting Rooms
Dry Cleaning
Laundry Service
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Fitness Center with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
$205 - $222 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$205 - $222 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveler (42)
Room & Suite (139)
Dining (40)
Pool & Beach (35)
Hotel & Grounds (60)
Bathroom (2)
Questions & Answers
Ask a question
latoya l
February 8, 2017|
AnswerShow all 2 answers
Response from Latoya L |
If you charge an extra 15+taxes per night, i dont count that as guest free parking.
0
Votes
edwarderw
January 8, 2017|
Answer
Response from Sarah L | Property representative |
Hello, thank you for your inquiry, the parking fee is $15 plus tax, per night charged separately on the bill from room and tax.
0
Votes
Hds87
December 6, 2016|
Answer
Response from Sarah L | Property representative |
Hi, thank you for reaching out to us. Our shuttle takes our guests to Union Station / Metro from there is it very easy to make your way around the city. The times are limited to 7 am - 11 am then we pick up at Union Station... More
0
Votes
Room Tips
"Avoid sausages/eggs for breakfast if you don't want tummy-ache for the rest of your day"
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"You will not be able to stay on the ground floor because it is used as a shelter"
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"If you are bringing your family, pay more and ask for the Queen beds."
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"Suites on the 5th floor are quiet. $300. a night seems a bit overpriced. Breakfast was marketed as healthy..."
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