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The Westin Georgetown, Washington D.C.

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The Westin Georgetown, Washington D.C.
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1,538 Reviews from our TripAdvisor Community

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Showing 1,489: English reviews
White River Junction, Vermont
1 review
Reviewed 2 days ago NEW

The location is good and my toom was very quiet. I love that Westin always supplies a robe in each room and has a make-up Mirror in the bathroom. Staff is always friendly and helpful, and so far have exceeded expectations. I've left Hilton and am now a dedicated Starwood/Westin fan.

Review collected in partnership with this hotel

Helpful?
Thank Christie S
Baton Rouge, Louisiana
2 reviews
Reviewed 2 days ago NEW

My first trip to DC for business and the hotel was great. The room accommodation had all the necessary amenities, like a large tub, spacious shower and minibar. Several shops and international restaurants were in walking distance.

Review collected in partnership with this hotel

Helpful?
Thank stephanierC9824ZL
Philadelphia
2 reviews
Reviewed 4 days ago NEW

I used the Westin as the room block for my wedding, and it was a real disappointment. First, they were very difficult to work with when it came to reserving space for the brunch. We were given conflicting and changing information for much of the process. Second, many of my guests were told upon arrival that rooms were not ready... More 

Helpful?
Thank Samantha G
Jensen Beach, Florida
Level Contributor
71 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 1 week ago NEW

Great location for Georgetown U. And Capitol, nice rooms, great value. Housekeeping was NOT up to snuff this visit (bathroom towel situation insufficient ) 4 days in a row. If u want a response from the front desk don't call they never answer, email them and u will get immediate response

Review collected in partnership with this hotel

Helpful?
Thank kitty H
Washington DC, District of Columbia
1 review
Reviewed 1 week ago NEW

We had a wonderful time at the Georgetown Westin! We were originally booked at the Fairmont across the street but found the construction there to be disruptive. Quickly and easily found a very good rate at the Westin and switched without a single issue! The staff was just as friendly and helpful as could be. everything about the stay was... More 

Review collected in partnership with this hotel

Helpful?
Thank laurenzampa
Glenrothes, United Kingdom
2 reviews
Reviewed 1 week ago

Great hotel with warm welcoming and helpful staff in the heart of DC Staff had local knowledge and were helpful to allow us to gain the best from our stay in the capital Hotel within walking distance of major attractions and located in the fabulous Georgetown area

Review collected in partnership with this hotel

Helpful?
Thank kdeas
Des Moines, Iowa
Level Contributor
41 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 1 week ago via mobile

Loved my stay over the thanksgiving weekend the rooms were good size very modern and clean. Close to shopping in Georgetown and plenty of eating options right on M street. Customer service however could use some improvements. Upon checking in on Thursday night there was only one gentleman at the front desk, folks were cutting in line, and I felt... More 

Helpful?
Thank MoreTravel2016
Angie C, Manager at The Westin Georgetown, Washington D.C., responded to this review

Dear MoreTravel2016, Thank-you for taking the time to share your feedback. While pleased to read that you enjoyed our spacious, clean guestrooms and convenient, centralized location, we were very disappointed that the service was lacking. Please accept our sincerest apologies for these inconveniences and assurances that this is not typical of the service we are known for and proud of.... More 

Cleveland, OH
1 review
Reviewed 1 week ago

The room was nice and the bathroom was great with a nice sized bathtub! The room would have been tight for two people, but it was fine for one person on business. However, the mattress was not comfortable and there was construction noise outside my room. Staff was friendly.

Review collected in partnership with this hotel

Helpful?
Thank 42tinao
Angie C, Manager at The Westin Georgetown, Washington D.C., responded to this review

Dear 42tinao, Thank-you for your recent stay and for taking the time to share your feedback. While pleased to read that you enjoyed our nice guestrooms with HeavenlyBathrooms and the friendly service from our associates, we were concerned to learn that your mattress was not comfortable and there was noise from local construction. Please accept our sincerest apologies and assurances... More 

San Diego, California
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 1 week ago

We stayed for 3 nights during Thanksgiving week and found the Westin Georgetown to be very comfortable and convenient. Staff was extremely friendly and went out of their way to greet us every time we returned to the hotel. Also, 1 of my children got sick one night and housekeeping was outstanding in bringing us fresh blankets and towels, getting... More 

Helpful?
Thank ehmcl12
Angie C, Manager at The Westin Georgetown, Washington D.C., responded to this review

Dear ehmcl12, While concerned to hear that your child was not well during your stay (I hope he is much better) we were pleased, but not surprised, to learn that our housekeeping team was there to assist and inquire on his well being. We're very proud of our Westin Family team of associates and the kind, caring and engaging service... More 

New York City, New York
1 review
Reviewed 1 week ago

Pros: Rooms were clean, Staff was friendly, locations was close to everything, and they are keeping the hotel up-to-date and environmentally friendly. Cons: None that were in the hotels control. We walked everywhere for monuments and museums, users were cheap, and we saw a lot for the short 4 nights we stayed. We fit in every monument, every museum, restaurants,... More 

Review collected in partnership with this hotel

Helpful?
Thank jfl9572
Angie C, Manager at The Westin Georgetown, Washington D.C., responded to this review

Dear jfl9572, Thank-you for your recent stay and for taking the time to share your feedback with others. We're pleased to read that you enjoyed our friendly associates, convenient, centralized location, and sustainability initiatives in support of protecting the environment. We look forward to welcoming you back to the Westin Georgetown the next time your travels return you to Washington,... More 

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Feel Better when you leave than when you arrived! A short walk or subway ride to The White House, Georgetown's shops and restaurants, the Kennedy Center, and Dupont Circle. The Westin Georgetown, Washington D.C. Is a refreshing choice for travel! ... more   less 

Additional Information about The Westin Georgetown, Washington D.C.

Address: 2350 M Street NW, Washington DC, DC 20037
Location: United States > District of Columbia > Washington DC > Foggy Bottom - GWU - West End
Price Range: $127 - $536 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Georgetown, Washington D.C. 4*
Number of rooms: 267
Reservation Options:
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Also Known As:
The Westin Georgetown, Washington d.c. Hotel Washington Dc
Westin Hotel Washington Dc
Westin Washington Dc
Washington Dc Westin
Hotel Style:
#17 Green Hotel in Washington DC
#22 Luxury Hotel in Washington DC
#27 Romantic Hotel in Washington DC
#28 Family Hotel in Washington DC
#32 Business Hotel in Washington DC
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Questions & Answers

Here's what travelers have asked, with answers from The Westin Georgetown, Washington D.C. staff and other travelers.
10 questions
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Yaoundé
over a year ago
3 months ago
Darien, Connecticut
Beverly, Massachusetts
over a year ago

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Questions? Get answers from The Westin Georgetown, Washington D.C. staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Angular rooms are bigger have window and balcony ..don't stay on M st. Loud”
 of 5 bubbles kittyH_12, 1 week ago | Read review
“Thank you for an amazing stay. I travel and have traveled often for business and the Westin Georgetown far exceeded any of expectations. ”
 of 5 bubbles J6537SKerick, 3 weeks ago | Read review
“Found the pillows to be too soft; had poor sleep. However, had I mentioned it to front desk I imagine they would have exchanged the pillows.”
 of 5 bubbles kevinoI5629JD, 4 weeks ago | Read review
“The bathroom light switched is outside the door, but the bathroom was spacious)”
 of 5 bubbles 879kaijal, 4 weeks ago | Read review
“Ask for a room without column.”
 of 5 bubbles fcm7249, Oct 28, 2016 | Read review
5 of 5
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