All I can say is WOW!! The service is top notch. From the moment we walked in, the welcome we received was excellent. Check in was a breeze. I like to recognize Nabila and Daria first. They took the time to familiarize us we the hotel and the surrounding area. Daria emailed us recommendations in the area. When I asked is there a refrigerator in the room, Nabila said we do not but we can send a mini one to your room if needed. That response alone deserves a standing ovation. The hotel checked on us the next day by text and asked us if still wanted the room cleaned because we slept in. We texted them and the room was clean upon our return. Next amazing experience was I asked for a band aid for my wife and they both asked is she ok. They even followed up with me the next day. Michael Schotens, the Food and Beverage Manager took the time to talk with us in the bar every night. He is an amazing staff member. He recommended us to watch the fireworks from the room during the 4th of July. Great firework display. Other members of the hotel I would like to give a huge shoutout to is: Matthias, who is a great bartender, Ernesto and Kiki at the front desk. Rooms are spacious with plenty of drawer space. The nearest metro station is about a 10 minute walk. If you need a taxi, you can usually find a few parked in front of the hotel. Definitely stop by the bar for a drink, the staff is great. I can honestly say, I cannot think of another hotel in Washington DC I would stay at than the Conrad. Thank you again for making our anniversary trip a memorable one.

We stayed at the Conrad between Christmas and New Years during a family sightseeing trip to the DC area. This was my first stay in a Conrad hotel and overall, we were very happy with our hotel choice. The location is accessible to most museums and attractions in the city. We mostly used Uber during our stay but we did walk back from the Washington Memorial area one day and it was about a 20 minute walk that we enjoyed as the weather was nice. What stood out most about the hotel was the excellent service we received from everyone we encountered. From the front desk and restaurant staff, to housekeeping, valet and concierge staff, the service we received was welcoming, pleasant and consistent. I felt it was on par with what we have come to expect from hotels like the Ritz Carlton and Four Seasons. We had a minor issue with our room during our stay and it was resolved very quickly and with a great deal of care and attention. We booked our stay through the American Express Fine Hotels & Resorts program which included a hotel credit, daily breakfast for 2 and premium wi-fi (which is faster than the hotel's standard wi-fi). I thought this was worth it for the convenience alone of not having to leave the hotel for breakfast. We had the option of having breakfast at the restaurant or using the credits for room service however we opted to dine in the restaurant since we were visiting museums and headed out each morning anyway. The FHR program also includes early check in when available, and a room upgrade where available, however we arrived a couple of hours early and were unable to secure a room until about a half hour before the regular check in time. Additionally, the only room upgrades available are for king bed rooms, so unless you are a party of 1 or 2, a room upgrade is unlikely. While this was disappointing, it wasn't something we were expecting and we also understood that we were staying over the holiday break so the hotel was busy. Overall, it had little impact on our trip. The one area in which I think the hotel can improve is with their breakfast offerings. I don't eat much meat but especially limit beef and pork. However the breakfast buffet (which seems to be a weekend only offering and is a very good value as it includes coffee and juices) did not offer alternate meat options such as chicken sausage or turkey bacon. When I asked the staff about this the first day I was told that there was smoked salmon, however this wasn't quite what I was looking for and I was also a bit hesitant to eat smoked salmon at a buffet where it has been sitting out. The staff was accommodating and brought me some chicken sausage at no additional charge. However, because I didn't want to go through this ordeal every day, I opted against the buffet and just ordered pancakes and eggs from the regular menu for the remainder of our stay. However, as more and more people move away from beef and pork consumption, I think the hotel should consider offering non-beef/pork options as part of their buffet. Overall, we had a great stay at the Conrad during our visit to DC. I would recommend the hotel to others and would certainly return when I'm back in the DC area.

High-gloss, modern luxury hotel that is all marble finishes and yawning spaces. There's a contemporary freshness in how the property is styled, so if you prefer a clean, minimalist look, you'll be very happy here. Rooms and bathrooms are spacious, with very comfortable bedding, ample amenities of bathrobes, and soaps, and lots of power points, including USB ports. The gym is an enormous space of floor to ceiling windows, offering cardio machine varieties, as well as free weights, kettlebells, and machinery. The room service dining offerings are outstanding, and among the best I've ever had. Strongly recommend the roast chicken rigatoni. However, once the Covid19 lockdown commenced, hotel services were reduced; gym and all public spaces were closed, and on premise dining came to an end. The staff however went above and beyond - they were consistently proactive in informing me about what was happening with the property's plans to stay open, and kept me well furnished with latex gloves, bottled water, and even brought me gym equipment to use in my room. Thank you in particular to Vera, Christina, Jez, and Carlos. Not just great staff and pre-emptive servicepeople, but genuinely kind individuals.