Sedonia (sp?)was attentive in our booking details. She offered to make us dinner reservations and call for a taxi upon check out. Aileen (sp?)went above and beyond. She always offered a helping hand anytime she saw us. She gave me fresh towels when I came in soaked from the sudden downpour, she helped with our Door dash deliveries. My husband and I feel because of these 2 ladies we had a memorable stay.
Outstanding service and rooms. Perfect location for business or to see the Capitol Mall museums and monuments. Just over a mile to International Spy Museum with the Capitol, Mall museums and monuments closer. Puzzled by the negative reviews. The rooms are slighly small, huge by NYC standards, average for downtown hotel. However the use of space is very creative and the fooms functionally are spacious. Three of us watched TV in comfort. Bathroom is spacious for the standard room, slighly cramped in the smallest rooms. We were greeted by cheerful desk staff who were very attentive. Don't know what the kiosk comments were all about. We encountered none. My daughter, 14, wanted her own room but is not yet quit independent and the staff took considerable time to rearrage rooms so she could be next door to me. Later we had a problem with a noisy neighbor which was quickly and efficiently resolved. The hotel is sparkling clean, well apointed, has unlimited free water bottles (what a concept), not sticking us for 5 bucks for each bottel) and is right across the street from a French bakery with a fabulous breakfast. Best of all, it is immediately next to Faragot West Metro stop. This hotel is an underappreciated gem. Far superior to hotels twice its price. And a special shout out to Aline, who took special care of my daughter, was unflaggingly helpful to our many minor but seemingly endless requests, she was just as cheerful after the 6th one as the first. Hope management reads this and promotes her and gives her a raise, as an experienced busness traveler I can tell you that employees such as her are invaluable. Also they were spot on with covid precautions, we always felt safe, and loved the easy and kind way they had of giving masks to guests who forgot theirs. In this day of Covid confrontation over minor inconveniences for public safety, they were awesome. I was at the counter when one particularly unruly young man was defused and masked up before anything could get ugly. All done with a smile and he left the counter smiling as well. The Club Q staff should give seminars on how to make such situations look easy.…
Beautiful hotel, great location, friendly staff. Located directly above the Farragut West metro station, which is especially convenient if you’re flying into Reagan. Two blocks away from the White House and within walking distance of the Mall if you’re up for it. I was, unfortunately, that guy who asks the front desk if they could arrange a 6 a.m. taxi on a Sunday morning with less than 12 hours notice, but the young ladies up front took care of it effortlessly.
This was the first time in DC so we wanted a hotel that was close to everything! It was walking distance to the National Mall which was great! The entrance to the Metro Train station is right below which is great! There’s no need to rent a car if you’re gonna be here to see the National Mall or the Smithsonian Institute Museums… but let me get back to The Club Quarters. The staff there are superfriendly! One evening it rained and my husband and I were drenched. The lady at the desk offered us towels to dry off. We didn’t even ask they just offered! Check-in/check-out was easy! Room was clean, on the small side but then again we were in the center of DC. I would come back again!
My stay was for a week to DC, good things to highlight is that the hotel is really in the downtown just 1 block from the Whitehouse and any other business, it has a metro station entrance just next to the main entrance so to take any transportation is really handy. By the other hand about cons, there’s absolutely no room service and check in is by a kiosk so if you need something you have to ask for it to the reception, also room cleaning so you’d better clean by yourself. Finally regarding the size of the rooms good they’re sooooo small so if you’re planning any vacation to this place so in advance reduce your expectations.