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The Westin Washington, D.C. City Center

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The Westin Washington, D.C. City Center
The Westin Washington, D.C. City Center
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722 Reviews from our TripAdvisor Community

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Showing 669: English reviews
Las Vegas
Level Contributor
67 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed today NEW via mobile

We really enjoyed our stay here. The service was good and mostly friendly. Our room was clean and comfortable. It seemed Lyft/Uber drivers had a hard time finding it at times, but that's more of an issue with the drivers. I wish, though, the gym had a shower room in it.

Helpful?
Thank DavidBLasVegas
Helsinki, Finland
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Washington D.C. was my stop-over in my way to a conference in Canada. I realized that I had never seen the fantabulous sights of the capital of the U.S. and decided to stay 4 extra nights in D.C. One of the criterion for my hotel was a central location in a walking distance to the Mall. And indeed, Westin is... More 

Helpful?
Thank Risto M
philadelphia
Level Contributor
95 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I stayed at this hotel for two nights on a business trip. First, the front desk clerk says he didn't see my reservation. Second, he couldn't locate my SPG number. After I insisted he look again, he found both. Off to a bad start. Next, he tells me there are no street-facing rooms so I'm stuck in a room overlooking... More 

Helpful?
Thank strongforu
Saint Augustine, Florida, United States
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

We arrived with our pets for early check in around 1 o'clock the staff was extremely accommodative and professional in fact asked us if we needed anything for our pets including dog sitters . The hotel manager Ta'Mya and the concierge Sean went above and beyond any manager account years I've had the pleasure of dealing with they made my... More 

Helpful?
Thank Robert P
los angeles
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

As a convenient and renovated hotel, I tend to have this as my hotel of choice in DC due to its good location and dependable service. As a platinum spg, I'm happy when they recognize me. On my last visit I was blown away. I arrived late and the restaurant was closing. the amazing front desk clerk asked me what... More 

Helpful?
Thank ltravel
Syracuse, New York
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

In first night of a three night stay. Stayed here a number of times, and will return. That said, I'm bugged. I'll describe a deceptive practice. I choose that word carefully. Been a couple of years since I've been here and the lobby, bar, restaurant has gone through a face lift. Very good looking. In the room is some promotional... More 

Helpful?
Thank johnnycheekawonny
Steven M, Manager at The Westin Washington, D.C. City Center, responded to this review

Hello Johnny, Thank you for staying at the Westin DC City Center during your most recent visit to our nation's capital. We appreciate your thorough and comprehensive review of our hotel. We were happy to read that you enjoyed the updates since your last visit and that for the most part you enjoyed your stay and will be returning. I... More 

1 review
4 of 5 stars Reviewed 1 week ago

I appreciated the inside architecture of the building. What I liked was the service. They were generally friendly. They quickly reimbursed me for an overcharge. I liked the area very much. It's a lively area and a great spot for business meetings and social events.

Helpful?
Thank Roy K
Level Contributor
102 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 1 week ago

This was our first time staying at a Starwood property. I was excited since I've heard so many good things about them. We arrived and had to wait a while to be helped. It wasn't especially busy, there just weren't many people available to check us in. Once we got to the room, the bed was very comfortable, but the... More 

Helpful?
Thank JustJamesus
Steven M, Manager at The Westin Washington, D.C. City Center, responded to this review

Hello Valued Traveler, Thank you for staying at the Westin Washington DC City Center during your most recent visit to our nation’s capital. We were happy to know that for the most part you enjoyed your stay at our hotel. You are correct; our bed’s are truly “Heavenly” like their namesake; we actually just completed a complete renovation of all... More 

Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We were a group of 15 on a business trip. Hotel looks old. Beds are confortable though. Hotel just OK, not really pretty. Service average. We did not have our meeting there cause prices were very expensive if you include audio-visual and extras.

Helpful?
Thank Morobin75
Steven M, Manager at The Westin Washington, D.C. City Center, responded to this review

Hello Morobin75, Thank you for staying at the Westin Washington DC City Center during your visit to our nation’s capital. I am happy to know that for the most part you enjoyed your stay at our hotel. You are correct regarding the comfort of our Heavenly Bed product. We just went through a complete renovation of that product and what... More 

Bayonne, New Jersey
Level Contributor
339 reviews
183 hotel reviews
common_n_hotel_reviews_1bd8 172 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Friendly staff but my room preferences weren't met upon check in and they didn't recognize my platinum 100 nights plus status. I was also not upgraded and there was no welcome note or gift in the room. When I pointed it out, the front desk was apologetic and made sure my room preferences were met. I also got a free... More 

Helpful?
Thank Lewis C
Steven M, Manager at The Westin Washington, D.C. City Center, responded to this review

Hello Lewis C. Thank you for visiting the Westin DC City Center. We understand you have many choices when traveling to our nation's capital and we were honored you chose our location. I am concerned that your SPG preferences were not acknowledged at check in. For future bookings we recommend utilizing SPG.com to take full advantage of our rewards program.... More 

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin Washington, D.C. City Center is a luxury hotel located 5 blocks from the Convention Center and the White House. Our hotel is near 2 metro stations and has 19,000+ sq ft of event space ... more   less 

Additional Information about The Westin Washington, D.C. City Center

Address: 1400 M St NW, between 15th Street NW & Thomas Circle NW, Washington DC, DC 20005-2704 (Formerly Wyndham Washington)
Location: United States > District of Columbia > Washington DC
Price Range: $146 - $486 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Washington, D.C. City Center 4*
Number of rooms: 406
Reservation Options:
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Also Known As:
Westin Washington, Dc City Hotel Washington Dc
Westin Washington Dc City Center
Washington Dc Westin
Hotel Style:
#36 Luxury Hotel in Washington DC
#73 Family Hotel in Washington DC
#77 Business Hotel in Washington DC
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