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The Westin Washington, D.C. City Center

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The Westin Washington, D.C. City Center
The Westin Washington, D.C. City Center
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749 Reviews from our TripAdvisor Community

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Showing 694: English reviews
Toronto, Canada
Level Contributor
64 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Spent two nights here in September. I am an SPG platinum member, however I made the reservation on expedia so I was told I would not be able to enjoy the platinum benefits.I asked at check-in and not only was my status recognized, we were upgraded to a room on the top floor! And, the room was ready for early... More 

Helpful?
Thank kimc1984
Charlotte, North Carolina
Level Contributor
74 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My wife and I recently stayed at this property for 3 nights. The hotel is located fairly close to the McPherson Square Metro station, so convenient for public transportation. Check in was efficient and quick. Our room was very nice with everything in working order and up to date. Our room faced into the open air atrium, which was nice... More 

Helpful?
Thank Lv2CtheWorld
Newton
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I had not the best experience with a few issues at the hotel but would return and would switch from Hyatt to Starwood because this hotel's staff is nice and resolved issues I had really politely and fast. Donte and Sheena were great this morning and someone at the hotel is clearly knowing how to build nice teams.

Helpful?
Thank ddhauer
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Good location on M Street away from densest areas of Georgetown, tree lined streets, walking distance to Foggy Bottom Metro Station. Seems recently renovated. Spacious rooms, comfy bed, soft linens, walk in shower, good air conditioning, several glass glasses. Must request refrigerator as super charge to move anything in mini bar frig. Staff knowledgable and friendly. Recommend and will return... More 

Helpful?
Thank Jeanne L
Delray Beach, Florida
Level Contributor
52 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
5 of 5 stars Reviewed 1 week ago

The week I traveled to DC for business was a busy one. It was almost impossible to find a hotel near where I needed to be, let alone find one at a reasonable rate. As a Starwood member I ended up here with my co-workers. It was a great spot for business meetings/meals as well as a close walk to... More 

Helpful?
Thank technogal22
Level Contributor
9 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

We stayed at the Westin City Center with one of the kids for one night after a family wedding. What can I say, the hotel was within a short walking distance to two different Metro stops, plenty of food options, the White House and National mall, pharmacies, etc. Many of the restaurants nearby were closed on Sunday however, as the... More 

Helpful?
Thank Jon J
New York City, New York
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I really do want to like this hotel. I think the rooms are comfortable and the bed is addictive. The location is great and convenient, however sometimes their customer service is hit or miss. This was my second stay and room service was not on point. I received really delicious food with already used condiments!!! I mean open and used... More 

Helpful?
Thank JE H
Steven M, Manager at The Westin Washington, D.C. City Center, responded to this review

Hello JE H Again thank you for staying at the Westin City Center during your recent trip to DC. We are happy to know that for the most part you enjoyed your visit with us. You are right; the Westin Heavenly Bed is very comfortable. Our location is bar none; with all of the wonderful restaurants, museums and nightlife that... More 

Level Contributor
62 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Attended a business meeting in the hotel. First assigned to a 2nd floor room which if facing the internal central space was very noisy then moved to 7th floor which was great. Located centrally and all major sightseeing attractions are within walking distance. Staff are very nice and helpful, recommended just check for location of room ahead of time.

Helpful?
Thank Nene M
San Diego, California
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 1 week ago

Chose the hotel because of it's location and didn't regret about it at all. it's within walking distance from White House, Washington Memorial National Museums and other sites. The rooms are very clean and comfortable. I would say only minus would be unavaliable free WIFI in the room. I don't think it's acceptable for a business class hotel.

Helpful?
1 Thank TravelWithKatie
Hamptons, New York
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

The Westin is a great chain, so I had high expectations for this hotel, the rooms are not up to date, they need to do renovation. One of my towels were dirty. At eight thirty in the morning someone was knocking on my door non stop and woke me up, it was the cleaning lady who wanted to clean my... More 

Helpful?
Thank adeeyacoby
Steven M, Manager at The Westin Washington, D.C. City Center, responded to this review

Hello Valued Traveler, Thank you for staying at the Westin Washington DC City Center Hotel during your recent visit to our nation’s capital. First and foremost please accept my sincerest apologies for all of the issues you experienced during your stay at our hotel. I have already brought each issue to the attention of our Housekeeping Management Team and rest... More 

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin Washington, D.C. City Center is a luxury hotel located 5 blocks from the Convention Center and the White House. Our hotel is near 2 metro stations and has 19,000+ sq ft of event space ... more   less 

Additional Information about The Westin Washington, D.C. City Center

Address: 1400 M St NW, between 15th Street NW & Thomas Circle NW, Washington DC, DC 20005-2704 (Formerly Wyndham Washington)
Location: United States > District of Columbia > Washington DC
Price Range: $144 - $749 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Washington, D.C. City Center 4*
Number of rooms: 406
Reservation Options:
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Also Known As:
Westin Washington, Dc City Hotel Washington Dc
Westin Washington Dc City Center
Washington Dc Westin
Hotel Style:
#37 Luxury Hotel in Washington DC
#73 Family Hotel in Washington DC
#77 Business Hotel in Washington DC
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