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All reviews rooftop pool art and soul front desk capitol hill union station mins walk away spent one night here hotel location is great recommend this hotel walking distance huge tv birthday weekend counter space fire station complimentary coffee homeless people per day
The hotel is in an overall great location. However, the staff left a lot to be desired. At check-in, I provided the front desk agent with My American Express for the incidentals charge, he advised me there would be a $300 hold on the card...More
Great hotel to stay in because of its location. Clean, very friendly staff, lovely comfortable room and good food if you want to eat at the hotel too. Would definitely stay here again. 20 minutes walk from Union Station and the start of the Big...More
Date of stay: September 2018
1 Thank Susan S
Response from Jeff B, General Manager at The Liaison Capitol Hill DCResponded September 14, 2018
Dear Susan S -
Thank you very much for being our guest at the Liaison Capitol Hill. We appreciate the kind words about our team and love that our location, amenities and service all were a plus during your visit. The best compliment we can...More
Lovely hotel, a 3 minute walk to the Capitol building. I was particularly impressed with the front desk staff and how accommodating they were. There was unexpected nighttime roadwork in front of the hotel, and Jason was very kind to offer me a different room,...More
I've only been here for a couple of hours and am already extremely disappointed.
Front desk staff first snapped at me as I approached with "I'm helping another guest!" despite nobody appearing right there or her looking busy.
What really upset me is that I...More
Date of stay: November 2018
Response from Jbrainard, General Manager at The Liaison Capitol Hill DCResponded 4 days ago
Thank you for staying with us and taking the time to provide feedback. I'm so sorry to hear of your negative experience at check-in. I can assure you this is not standard and have looked into this personally with the team. There are...More
I hate writing bad reviews. So...don't think of this as a review. Consider it a warning. This JDV property is the worst I've ever dealt with. Still dealing with actually since nobody ever bothers to answer the phone. I booked a room at this hotel...More
Date of stay: November 2018
Response from Guirlyne P, Front Office Manager at The Liaison Capitol Hill DCResponded 2 weeks ago
Thank you for sharing your comments. I truly apologize for these frustrations when trying to get a hold of one of our team members by phone. I shared your feedback with the team and am following up personally. I'd be happy to assist...More
Boasting a prime location in DC's historic Capitol Hill neighborhood, the Liaison is the closest hotel to the U.S. Capitol. The Smithsonian, the National Mall, Union Station & dozens of the country's most visited …Moremuseums & monuments are all within walking distance. During your stay, be sure to visit Art and Soul restaurant, where our team creates globally-inspired cuisine. Spend some time in our lobby: the artwork featured represents local DC landmarks, culture, & talent. Our spacious Rooftop Pool & Lounge makes another spectacular setting. Before a day of sightseeing, head up to the roof to catch rays & swim laps. Our rooftop pool is open from Memorial Day - Labor Day. Hotel Facilities Fee: $19.95 per night (plus tax), includes daily coffee at our Grab & Go from 7-10am, premium high-speed Internet, local & domestic long-distance calls, the use of our business center & access to our Rooftop Pool & Bar. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.