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The Liaison Capitol Hill DC

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The Liaison Capitol Hill DC
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420 Reviews from our TripAdvisor Community

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Showing 388: English reviews
Boston, Massachusetts
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

This hotel needs to new management and needs to shut down for facility repairs. Because of the good location, I made a reservation here, and the hotel is expensive. But, the management is awful. I tried to order room service and their telephone rang 100 times before I finally hung up. Finally, after 3 calls to the hotel operator, room... More 

Helpful?
2 Thank 799carlotta
Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW via mobile

Do NOT stay here!!! These people are extremely rude and don't accommodate. The bell man was awesome & when I went to check in the lady at the front desk was extremely rude. She said my room was not available, but immediately demanded my credit card to take a payment. I'm the most motivational, inspirational person you'll ever meet, so... More 

Helpful?
1 Thank traveljunkie323
Mathews, Virginia
1 review
5 of 5 stars Reviewed 5 days ago NEW

We come every summer right before school starts. We love this hotel for so many reasons. First of all it is in a very convenient place. There is overnight parking just around the corner that is 1/3 the cost of staying at the hotel. We always get a deluxe room and it's not huge but we aren't there except to... More 

Helpful?
Thank deborah s
jeffbraina, General Manager at The Liaison Capitol Hill DC, responded to this review

Dear Deborah S - THANK YOU! We appreciate having you back and please know we are working hard to make everything better for your next visit. We are almost done with our first two elevators and will immediately begin work on our second two so they are done as quickly as possible. We are also re-working our Rooftop programming for... More 

New York City, New York
Level Contributor
37 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Overall, you can't beat the price and location. If I were in D.C. again for a long weekend then I would stay here again. Location The Liaison Capitol Hill hotel is located in the heart of Capitol Hill and is about a 10 minute walk from Union Station. The area is well populated during the day but you will be... More 

Helpful?
Thank Mercedes F
jeffbraina, General Manager at The Liaison Capitol Hill DC, responded to this review

Dear Mercedes F - Thank you very much for staying with us and sharing a positive review. We appreciate the positive comments and please know that we are reviewing our Rooftop programming for next summer so that we have a more complete experience for all of our guests and visitors. Also, we do have rates and specials on our website... More 

Farmington Hills, Michigan
Level Contributor
146 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed 1 week ago NEW via mobile

My room was fine and the lobby looked great but the rest of hotel seemed tired. The elevators were being worked on and they couldn't control the air in s meeting room we were using so that wasn't so great. The hotel restaurant/bar was nice. The location was fine.

Helpful?
Thank GManEagle
jeffbraina, General Manager at The Liaison Capitol Hill DC, responded to this review

Dear GManEagle - Thank you very much for staying with us and for sharing your comments. I am sorry that we experienced issues with the temperature of our meeting room. Our team works closely with the various planners to ensure a comfortable environment and we will follow-up to understand and correct any issues and we appreciate the comments. We hope... More 

Kent, England
Level Contributor
47 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 1 week ago NEW via mobile

Enjoyed our short stay in DC again and The Liaison is so well located it's hard to beat. However, this time around we had a disturbed nights sleep due to a private party on the rooftop terrace one night - both noise and people traffic outside our 10th floor room as guests made way to pool. We did raise with... More 

Helpful?
Thank shottieman
jeffbraina, General Manager at The Liaison Capitol Hill DC, responded to this review

Dear shottieman - Thank you very much for staying with us and for posting your review. I am sorry that your experience did not meet your expectations and that we were unable to deliver that exceptional stay. We appreciate the feedback and please know we are listening as we are re-working our Rooftop entertainment for next year to ensure a... More 

Level Contributor
3 reviews
3 hotel reviews
1 of 5 stars Reviewed 1 week ago via mobile

We were really looking forward to staying at this hotel. Unfortunately from the moment we attempted to check in, it all went downhill. We arrived 20 minutes before their check in time and the girl at the desk told us off for being early. We were then told we could wait in the lobby for our room to be ready.... More 

Helpful?
Thank Samantha S
jeffbraina, General Manager at The Liaison Capitol Hill DC, responded to this review

Dear Samantha S - Thank you for staying with us and I am very sorry that we failed to deliver the service that you expected and deserved from your stay. There is no excuse for our inability to communicate and make things happen for you and I have followed-up with our team directly to ensure we not only connect with... More 

Quepos, Costa Rica
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We booked this hotel for 3 couples visiting DC for 4 days. Read many reviews about the elevators that were being serviced so we requested rooms on the second floor. Our request was met. Rooms were nice, Room Service was non existent on Thursday night we had to go down to the restaurant to order. They claimed soup was broccoli... More 

Helpful?
Thank Quepos F
jeffbraina, General Manager at The Liaison Capitol Hill DC, responded to this review

Dear Quepos F - Thank you very much for staying with us and for sharing such a positive review. We appreciated having you as our guest and I am happy to hear we were able to accommodate your requests. I know our elevator project is a challenge and please know we are working very hard to move as quickly and... More 

Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Only two elevators worked and those sporadically. The room was average. No view. the Web site had not been updated to show Fall hours for the rooftop. I might stay again but only if I knew it had improved.

Helpful?
Thank Peggy O
Rockford, Illinois
Level Contributor
71 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

I stayed here because of a conference I was attending and they placed us here. I read the reviews before I came and thought how bad could it be? Well, people were certainly correct about the elevator! I have never been in an elevator that had turbulence until I stayed here. It's like you were in an old Volkswagen just... More 

Helpful?
Thank CatC79
jeffbraina, General Manager at The Liaison Capitol Hill DC, responded to this review

Dear CatC79 - Thank you for your visit and for sharing your comments online. I apologize for our elevators and please know that we are working as fast as possible with our contractors to complete the modernization so that all four of our elevators are brand-new. We are turning the corner on this project and soon will move to the... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities

Additional Information about The Liaison Capitol Hill DC

Address: 415 New Jersey Avenue NW, Washington DC, DC 20001-2001
Location: United States > District of Columbia > Washington DC > Capitol Hill , Downtown / Chinatown , Upper Northwest
Price Range: $173 - $528 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Liaison Capitol Hill DC 4*
Number of rooms: 343
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Hotel Style:
#40 Luxury Hotel in Washington DC
#58 Business Hotel in Washington DC
#62 Romantic Hotel in Washington DC
#74 Family Hotel in Washington DC
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