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Paradisus Rio de Oro Resort & Spa

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Traveler (7830)
Pool & Beach (1912)
Room & Suite (1053)
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Overview
  • Excellent74%
  • Very good18%
  • Average6%
  • Poor1%
  • Terrible1%
Travelers talk about
“royal service”(1,214 reviews)
“el patio”(451 reviews)
“outdoor shower”(290 reviews)
AMENITIES
Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star Hotel
All hotel details
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Reviews (5,673)
There are newer reviews for Paradisus Rio de Oro Resort & Spa
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4,928 results
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899
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3,590
899
311
90
38
Show reviews that mention
All reviewsroyal serviceel patiooutdoor showershow tablethe mediterranean restaurantjunior suitepool restaurantbutler servicejean marcrs beachrs restaurantmain beacha la carte restaurantsroyal sectionlobby barprivate beachhour room service
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2,691 - 2,695 of 4,928 reviews
Reviewed April 5, 2013

This is a beautiful property with friendly, accommodating staff and excellent facilities. We stayed in a Junior Suite Deluxe and it was everything as promised. Yes, the bathrooms need updating but they are large and fully functionional. We really enjoyed the open air shower and...More

2  Thank davemack67
Response from Hotel M, General Manager at Paradisus Rio de Oro Resort & SpaResponded April 6, 2013

Dear Davemack 67, It is a great pleasure reading your review on Trip Advisor & gets to know that you had wonderful vacations in our Resort, Yes, you are right. Junior Suite Deluxe are great rooms with terrace & outdoor shower to enjoy, we are...More

Reviewed April 5, 2013

Most of the previous review have really said all there is to be said about this hotel. Main thing to keep in mind is that there is a big difference between Royal service and the rest of the hotel. We arrived around midnight, only 1...More

2  Thank val50
Response from Hotel M, General Manager at Paradisus Rio de Oro Resort & SpaResponded April 30, 2013

Dear Val50, Thank you so much for posting your review in Trip Advisor. We apologize for the room inconvenience. Also, I would like to let you know that we are working on the sun bed reserving issue and we are trying our best to solve...More

Reviewed April 5, 2013

My wife and I just returned from a 7 day vacation (27 Mar- 3 Apr 13) at the Paradisus Rio de Oro. If your vacation is about having to be surrounded by new facilities with the newest in technoligies then why would you want to...More

6  Thank Outcastkgh
Response from Hotel M, General Manager at Paradisus Rio de Oro Resort & SpaResponded April 6, 2013

Dear Outcastkgh. Thank you very much for your interesting review about our hotel and Cuba. Yes, you are right and got very well, the meaning of Cuba. Cuba is not about the latest technology, but its Cuban people that really make the differences. You are...More

Reviewed April 4, 2013

We stayed for a week at the Paradisus (not Royal Service, in fact they really should have 2 separate trip advisor pages because they are two separate hotels!), end of March 2013/beginning of April 2013. The hotel is in very well manicured beautiful gardens. The...More

2  Thank Annabadoobies
Response from paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & SpaResponded April 30, 2013

Dear Annabadoobies, Thank you for sharing your Paradisus experience with other TripAdvisor travelers! We appreciate all your comments, and we take the chance to let you know that we have started the renovation of the bathroom of some of our Junior Suites, we will do...More

Reviewed April 4, 2013 via mobile

Don't get me wrong, this was a nice hotel, and I'll be as constructive and positive as possible in my review... However, it let it's self down in several areas which stops it been an excellent hotel. We went here for our honeymoon and paid...More

Thank Cfox1404
Response from paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & SpaResponded April 30, 2013

Dear Cfox1404, It was a pleasure to meet you! Your comments are always welcome as they help us on our everyday work for the satisfaction of yours, our precious clients and our reason of existing, and we are closely looking into them. Our staff and...More

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About
Awards & Recognition
Travelers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Free Parking
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Tennis Court
Adult pool
Outdoor pool
Details
Price range
$230 - $300 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Details
Price range
$230 - $300 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
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Traveler (7830)
Pool & Beach (1912)
Room & Suite (1053)
Dining (700)
Business Center & Event Rooms (91)
Family and Play Areas (15)
Questions & Answers
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nigel8304
May 24, 2018|
AnswerShow all 3 answers
Response from bushboy49 | Reviewed this property |
I always stay in building 34. It’s close to the pool and beach and not far from the main building and restaurants. Room 3423 is first floor corner room facing the ocean and room 3424 is right beside it and lovely too. It’s a... More
1
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nigel8304
May 20, 2018|
Answer
Response from lilyloop2017 | Reviewed this property |
We didn’t go on a boat trip but if you go on any trip we’d recommend the green path with the jeep..... amazing true Cuban experience 💕
1
Vote
Amy W
May 17, 2018|
AnswerShow all 3 answers
Response from 101travel5stars | Reviewed this property |
When you arrive you will be welcomed and you will be either attending a little quick meeting for all the tours available and also at the front desk they schedule a quick meeting for your choice of restaurants for the nights... More
1
Vote
Room Tips
"Rating 5 stars for service, cleanliness and sleep quality, system unable to rate/update"
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"Royal Service Oceanview"
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"My husband and I stayed in one of the Jr. Suites. Junior is a misnomer. Our room was just as nice if not..."
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"bungalow 37 was close to pool and lobby"
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