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Paradisus Rio de Oro Resort & Spa

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4,652 Reviews from our TripAdvisor Community

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There are newer reviews for Paradisus Rio de Oro Resort & Spa
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Showing 4,088: English reviews
Wellow, United Kingdom
Level Contributor
66 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 153 helpful votes
5 of 5 stars Reviewed November 19, 2011

My husband and I returned here in July, and this was our 2nd time. It was just as amazing as the first time, and yet again we didn't want to come home. This deserves its number one hotel status in Cuba. The staff are amazing and can't do enough for you. All the A La Cartes are superb and the... More 

Helpful?
9 Thank Di&Mal
ParadisusRioDeOro, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear Guest, Thank you very much for your nice comments and for your giving us the opportunity to host you again for a second time. I am glad to read that we were able to provide you with an outstanding and personal service and that you did enjoy your stay at our resort. For your next stay, please do not... More 

1 review
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed November 18, 2011

Very, very depressed to have just returned home from a fantastic 2 week stay here. Rather then give my opinion of the hotel, I thought instead I would just lay down some facts, & then you can take your own opinions & apply them to these facts, because everyone has different standards & ideas as to what makes the perfect... More 

Helpful?
31 Thank Bupbuppie
ParadisusRioDeOro, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear Guest, Thank you very much for your nice, and extend comments. I am glad that you did take full advantage from, not only what Paradisus Río de Oro has to offer, but also the area where the hotel is located and Cuba itself. As I have already mentioned sometimes, there is a lot to do around the hotel if... More 

Cambridgeshire, England
2 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed November 17, 2011

This was the first time we have ever been to the same place. We chose to return after having such a great time last year. We were a little concerned that our expectations might not be as we remmembered but need'nt have worried. Once again we had a great holiday. The welcome was as friendly as any you could imagin... More 

Helpful?
9 Thank tonyandfrances
ParadisusRioDeOro, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear Guest, Thank you very much for your nice comments and for sharing them with us on tripadvisor. I am glad to read that you enjoy you second visit as much as your first one and that we did not disappoint you. I am glad to read that you like our entertainment team which I can assure you work very... More 

Glasgow, United Kingdom
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed November 17, 2011

well just back stayed 5th nov to 12th nov, travelled out with best mate, her fiance, her parents and met the most wonderful people including eduardo baldevila and george from the bar. The place was amazing i know the rooms are a bit tired but to be honest i didnt spend that much in the room as was enjoying the... More 

Helpful?
2 Thank mummyger
ParadisusRioDeOro, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear Guest, A BIG thank you for your nice comments about our hotel and what I find more important, about the staff from Paradisus Río de Oro which are the real jewel of this hotel. I am glad also to read that you appreciate the fact that I am always around trying to just help our guest to enjoy their... More 

Toronto
Level Contributor
26 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 stars Reviewed November 17, 2011

We were at the resort the week of November 5th for our second time. Our first time was in May of this year and we had stayed the first few days in a Superior Junior Suite and the second half in the Royal Service. This time we brought our friends who were very impressed. I am not going to gush... More 

Helpful?
18 Thank DJPlums
ParadisusRioDeOro, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear Guest, Thank you very much for giving to our hotel such high rates. Regarding your comments about the airport, it is the first time in my 7 years working in Cuba that I hear such things. I honestly do not believe this incidents are possible to happen. Regarding security it might be true that it can shock someone at... More 

Bristol, England
Level Contributor
91 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
5 of 5 stars Reviewed November 17, 2011

The first drink you would probably order in Cuba is a Mojito - such rain had fallen before our arrival that the hotel's organic mint crop was ruined so this was off the menu! But this hotel is so lovely that you would forgive it a minor detail like this (and remember, this is Cuba, which makes the hotel even... More 

Helpful?
6 Thank Penny Scudamore
ParadisusRioDeOro, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear Guest, Thank you very much for your nice comments and high rates giving to our hotel. I would like also to apologize for not having meant ant the hotel during your stay. As your rightly mentioned, the heavy rain we had for two days destroy the meant plantation in this area. Again please do accept our apology for that.... More 

Donni
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
5 of 5 stars Reviewed November 16, 2011

I decided it was time to write a belated review as we relied on them so much before our visit. The hotel was recommended to us about 8 years ago but I'd heard so many poor reports on Cuba that we'd hadn't really considered it properly, what a bad move that was. Hubby eventually persuaded me to book for Easter... More 

Helpful?
6 Thank Mr & Mrs T
ParadisusRioDeOro, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear Guest, Thank you very much for your nice comments. I am glad to read that you have decided already to return to our hotel. I have share your comments about the Spa with the spa manager in order to avoid this incident to happen again in the future. It is a shame you could not enjoy our spa as... More 

Kent, UK
Level Contributor
68 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 133 helpful votes
5 of 5 stars Reviewed November 15, 2011

This was the first time we had ever booked an all inclusive holiday but after reading all the raving reviews on tripadvisor we chose the PRDO for our two weeks in Cuba and what a wonderful experience ! After a cool welcoming glass of Champagne we were pleased to find that our request for a specific room had been honored.... More 

Helpful?
7 Thank pablo44
ParadisusRioDeOro, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear Guest, A BIG BIG thank you for your nice comments about our hotel. I would like also to express my most sincere gratitude for your nice comments and special mention to myself. I have to add that are the staff that I am lucky to work with the ones that deserve all the recognition as they are the ones... More 

Toronto
Level Contributor
31 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed November 14, 2011

We stayed at this resort from Nov. 5th to Nov. 12th and enjoyed every second there. Here is the list which we like most: 1. 24 Hrs room service, which means if u arrived late like me you don't have to go out looking for food, you can place order right in your room and the food is pretty good.... More 

Helpful?
5 Thank Hzhou
ParadisusRioDeOro, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear Guest, Thank you very much for your nice comments. I am glad to read that you did enjoy your stay at the resort and specially the diving, snorkeling and the other activities we do offer at the resort. Thank you very much again for your comments and we hope to see you back to Paradisus Río de Oro anytime... More 

Derby, United Kingdom
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed November 14, 2011

My wife and I visited the Paradisus Rio Dr Oro, between the 23rd October and 6th November 2011 for our honeymoon. I don’t usually read reviews on hotels before visiting them – due to the fact most people are more than happy to write a bad review, more than write a good one and also everyone’s opinion on something can... More 

Helpful?
6 Thank Gareth231011
ParadisusRioDeOro, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear Guest, Thank you very much for your nice comments and for giving us the opportunity to be your hotel for your honeymoon. As I always say, it is a big responsibility that we take with the seriousness required. Regarding the pool, it would take between two and three months to repair the small parts where the painting has been... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Meeting Rooms
  • Business Center with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
Located in the Bahia de Naranjo Natural Park, in Playa Esmeralda, on the northern coast of Holguin province. Five-Star Ultra All Inclusive Eco-Resort with 354 rooms. Conceived only for adults aged 18 years or more. Maximum comfort and perfection in its private Royal Service area for a fabulous experience in a world apart. Recommended for weddings, honeymoons, incentive trips and wellness/spa. Guest Rooms 354 rooms: 254 Junior Suites, 24 Luxury Junior Suites, 16 Luxury Junior Suites Ocean View, 2 Suites Deluxe, 36 Master Junior Suites Royal Service, 14 Master Junior Suites Ocean View Royal Service, 6 Master Junior Suites Luxury Royal Service, 2 Garden Villas Royal Service. Dining: 8 Restaurants (A la Carte, Buffet), 5 Bars. ... more   less 

Additional Information about Paradisus Rio de Oro Resort & Spa

Address: Playa Esmeralda, Crta Guardalavaca, Holguin 007, Cuba
Location: Caribbean > Cuba > Holguin Province > Holguin
Price Range: $188 - $580 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Paradisus Rio de Oro Resort & Spa 5*
Number of rooms: 354
Reservation Options:
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Also Known As:
Paradisus Rio De Oro Hotel Holguin
Paradisus Rio De Oro Resort And Spa
Paradisus Hotel Guardalavaca
Rio De Oro Paradisus
Paradisus Rio De Oro Cuba
Hotel Paradisus Rio De Oro
Paradisus Rio De Oro Resort & Spa Cuba/Holguin
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