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Paradisus Rio de Oro Resort & Spa

Travelers' Choice award winner
06/11/2017 06/12/2017
1 room 2 adults 0 children
$390*
$332*
$390*
$332*
$390*
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Paradisus Rio de Oro Resort & Spa
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5,115 Reviews from our TripAdvisor Community

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Reviewed 3 days ago NEW

Rio de Oro Rooms: Very poor standard. How this area of the resort has been classified as 5 star is a complete travesty, by either Cuba or the tour operator (ours was Thomas cook) the decor was extremely poor and dated and in many areas, in disrepair. A fuse box for example right in the center of the wall as...

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5Thank Jonathan F
Guisborough, United Kingdom
Reviewed 4 days ago NEWvia mobile

We had our 1st stay in cuba for our honeymoon at paradisus and from start to finish it was a wonderful place to come, on arrival we were met with champagne followed by a brief intro on the resort then to our splendid deluxe junior suite!! The food is generally very good although the Cuban restaurant was a little disappointing,...

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3Thank richard b
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear richard b, Thank you for sharing your experience of your stay at our hotel for your honeymoon with other travelers. We are very glad to learn how much you have enjoyed our facilities and services and so pleased to know that we can count on your return soon to our beautiful resort under the Cuban sun. With our kindest...

Buckley, United Kingdom
Reviewed 5 days ago NEWvia mobile

We have been to Cuba many times since 2000, but had never been to this hotel. We booked the holiday based on the excellent reviews. Many people love this place and quite rightly, however I can only review based on my personal experience and it is probably just down to bad luck. I have waited for two weeks after returning...

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9Thank Paula D
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear Paula D, We thank you for posting your opinions about your recent stay at our resort and would like to express to you how regretful we are that we could not leave up to your high expectations. Please accept our apologies if the events of the Cuban Tourism International Convention (FITCUBA) were so disturbing to you. We did our...

Bangor, United Kingdom
Reviewed 5 days ago NEW

3rd trip back. The entertainment staff need to bring more fresh ideas into resort. Real Cuban music. Otherwise he will shout. It's no children allowed under age 18. Just chill and relax or try water sports

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3Thank Ruthbsav
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear Ruthbsa, We thank you for posting a review on this site but sorry to learn that the entertainment was not up to your expectations. It would have been a real pleasure to get your feedback during your stay and share some ideas that you would have in order to improve this important subject. We still look forward to welcoming...

Perth, Ontario
Reviewed 6 days ago NEW

Just home from our stay & we thoroughly enjoyed ourselves. I had been in Cuba in January in Varedaro & had felt afterwards I never wanted to return. Move along a few months & I decided it wasn't fair to judge an island on one stay. Our friends were going to this place & we decided to join them. We...

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4Thank RosieRed19
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear RosieRed19, Your review rejoices us greatly as we read all the very nice comments that you are offering to this site readers, based on your recent stay at Paradisus Rio de Oro. Thank you for making such a wonderful description of your transfer, your accommodation, our restaurants, the Spa and the way our employees took care of your needs...

Fergus, Canada
Reviewed 6 days ago NEWvia mobile

Hotel and food was exceptional.. most of the staff were fabulous.. there were a few mornings at the buffet that we battled to get coffee or water even after asking several times.. pool is spotless as are the grounds.. the beach is beautiful but make sure you take water shoes to get you over the rocks.. highly recommend a massage...

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3Thank Ridleyp
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear Ridleyp, We take great pleasure to read your comments after your recent experience lived at our resort last month. It is very rewarding to see how much you have enjoyed your stay, from the pool and the beach, the Spa and our fabulous staff. We would love to know that we can soon count on your return to our...

Bedale, United Kingdom
Reviewed 6 days ago NEW

This was our first trip to Cuba - and what a resort! We stayed in the Royal Service suites and upgraded on arrival to an ocean view and what a good decision! Our accommodation was at the end of the resort (which suited us) in an upstairs room. All I can say about the rooms is - WOW! They are...

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3Thank Anne-marie28
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear Anne-marie28, We are truly delighted by the content of your review where you describe so well what made your holiday so special and relaxing. It is very pleasing to read your description of your room and its amenities, your satisfaction with our restaurants and bars and your enjoyment of the beach. We thank you very kindheartedly for your beautiful...

Cornwall, Canada
Reviewed 6 days ago NEW

Upon arriving at the airport I enjoyed the private ride to the hotel as this part of the royal service. No bus or stopping at all the other hotels on the way it was great start. Once received at the hotel we met the butler who would take care of any need we might have. I always pay more to...

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4Thank Vincent L
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear Vincent L, Thank you for posting a review on this important site and for sharing your opinions about your recent stay at our resort. After reading your comments, we are very sorry to learn that we could not meet your high expectations and would like to apologize if we failed to deliver the kind of experience you were entitled...

Reviewed 6 days ago NEW

My daughter and I spent a week in the royal service section of this resort. It was an amazing week. The staff are fabulous and the facilities are amazing. We will return! The spa is excellent value, be sure to spend the entire day using the spa facilities when you book a treatment there.

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2Thank Joan D
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear Joan D, On behalf of the team of Paradisus Rio de Oro, I would like to thank you for your kindness in writing a review and for showing all readers how much you have enjoyed your stay at our resort. We sincerely look forward to having the privilege of hosting you soon again to our little spot in paradise....

Barrie, Canada
Reviewed 1 week ago NEW

We returned from this resort just a little over a week ago. This resort met all our expectations. We stayed in the Royal Service area, excellent choice recommend it to anyone . Quiet .... maybe too quiet. The other half the resort is livelier and we enjoyed a few evenings at that main lobby enjoying the entertainment and yes drinks....

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3Thank CHASCO6900
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear CHASCO6900, We are very grateful to you for writing this review on Trip Advisor, following your very recent stay at the Royal Service of Paradisus Rio de Oro. Thank you for mentioning at length the setting of your room, the grounds and the beaches, your dining experiences and your appreciation of how our wonderful staff took very good care...

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06/11/2017 06/12/2017
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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
Located in the Bahia de Naranjo Natural Park, in Playa Esmeralda, on the northern coast of Holguin province. Five-Star Ultra All Inclusive Eco-Resort with 354 rooms. Conceived only for adults aged 18 years or more. Maximum comfort and perfection in its private Royal Service area for a fabulous experience in a world apart. Recommended for weddings, honeymoons, incentive trips and wellness/spa. Guest Rooms 354 rooms: 254 Junior Suites, 24 Luxury Junior Suites, 16 Luxury Junior Suites Ocean View, 2 Suites Deluxe, 36 Master Junior Suites Royal Service, 14 Master Junior Suites Ocean View Royal Service, 6 Master Junior Suites Luxury Royal Service, 2 Garden Villas Royal Service. Dining: 8 Restaurants (A la Carte, Buffet), 5 Bars. ... more   less 

Additional Information about Paradisus Rio de Oro Resort & Spa

Address: Playa Esmeralda, Crta Guardalavaca, Holguin 007, Cuba
Location: Caribbean > Cuba > Holguin Province > Holguin
Price Range: $208 - $496 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Paradisus Rio de Oro Resort & Spa 5*
Number of rooms: 354
Reservation Options:
TripAdvisor is proud to partner with Cancelon, Booking.com, Prestigia, TripOnline SA, Evoline ltd and HotelsClick so you can book your Paradisus Rio de Oro Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Paradisus Rio De Oro Resort And Spa
Paradisus Rio De Oro Hotel Holguin
Paradisus Hotel Guardalavaca
Rio De Oro Paradisus
Paradisus Rio De Oro Cuba
Hotel Paradisus Rio De Oro
Paradisus Rio De Oro Resort & Spa Cuba/Holguin
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Questions & Answers

Here's what travelers have asked, with answers from Paradisus Rio de Oro Resort & Spa staff and other travelers.
854 questions
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Questions? Get answers from Paradisus Rio de Oro Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Upgrade to the Royal service is a must.”
jonathanf110, 3 days ago | Read review
“Block 34. Near pool/beach also craft sellers”
Ruthbsav, 5 days ago | Read review
“Royal Service ocean view”
  • Sunset from balcony
Anne-marie28, 6 days ago | Read review
“9312 is ocean view at about 20%.”
vincentl797, 6 days ago | Read review
“oceanview rooms Royal Service awesome views”
CHASCO6900, 1 week ago | Read review
5 of 5
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$332* /night
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*Disclaimer
Prices are for 1 room, 2 adults
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