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Paradisus Rio de Oro Resort & Spa

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Paradisus Rio de Oro Resort & Spa
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4,697 Reviews from our TripAdvisor Community

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Showing 4,116: English reviews
Cambridge
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

So peaceful here, that I spent the majority of my vacation sleeping...but that is a good thing. The grounds are lovely and well manicured. During this trip I was asked by other travellers (while off the resort) if I really thought if this was a five star resort..my response was this ... Sure some things need updating but... - I... More 

Helpful?
3 Thank Christine N
Sheffield
Level Contributor
42 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed 14 nights at the Paradisus, and had a wonderful time, due to the extra special friendly staff. We were treated like "royalty" our whole stay. Special thanks to Delmis, Jamilet & Miguel (the birdman) for looking after us. Also to Rolando at the Spa ....... he looked after us and became a special friend. The resort is very beautiful,... More 

Helpful?
3 Thank SheffieldBeachbabe
Burlington, Ontario
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

We stayed in the Royal Service section of the resort and it was just fantastic! The room was wonderful - spacious, private, quiet, beautiful view - our favourite feature was the outdoor shower! The beach was lovely with attentive service. The same was true for the pool. The food and service at the restaurant was exceptional as was the service... More 

Helpful?
1 Thank onedegree
Esp Comercial M, Sales Department at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear onedegree, It is always rewarding to read that we print so memorable experiences in your lives. Thank you so much for sharing them with other travelers in TripAdvisor. We hope to have you back many more times. Receive warmest regards from all our staff, who will love to see you again! Sincerely yours, Sales Department Paradisus Rio de Oro... More 

Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

My wife and I stayed for 12 nights in September and enjoyed our stay immensely. The pool area was great with a swim up pool bar. The snack bars at the pool and beach were nice also. The beach however looked to be suffering from erosion over the years and was only a small strip compared to the cheaper Sol... More 

Helpful?
2 Thank stevemain
Esp Comercial M, Sales Department at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear stevemain, It is a real pleasure to read you have enjoyed your holidays at Paradisus Rio de Oro. We also appreciate your comments, as they are so important in our work for your satisfaction. We truly regret to know you did not like our à la carte restaurants, as they are so loved by the greatest majority of our... More 

LONDON
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We had a ball.I would recommend that everyone , once in their life- experiences the Royal Service ,that this Establishment offers Raul, Ernesto , the wonderful Hector, all of the Leos,Lina at the front desk the guy with the Kestrel, the skinny cats in the main hotel-all helped to make this one of the best vacations we have had in... More 

Helpful?
2 Thank CEEARNOLD
Esp Comercial M, Sales Department at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear CEEARNOLD, We truly appreciate your kind words, we feel glad to know you enjoyed your holidays at Paradisus Rio de Oro so much. Royal Service is indeed amazing, we are sure you had a great experience! Nevertheless, we regret not being able to fulfill your expectations regarding the Wi-Fi connection, but please notice that is provided by a third... More 

Barrie, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Spent 5 days at the Paradisus resort Sept 9-13..resort was only 40% full, so my review maybe a bit inaccurate....I'm sure it would be a lot different in high season. We loved the place, staff was so friendly and eager to help when ever asked, not sure if they have the word "No" in there vocabulary because what ever we... More 

Helpful?
2 Thank allglassshowersca
Waterloo, Canada
Level Contributor
51 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The up and down of Cuba. The room location was great - near the pool not far from the lobby. Check in was fast and lots of help finding the room. The room was large and the only problem was the shower head had to be fixed almost daily. The key is to call #7000 and then check with the... More 

Helpful?
2 Thank max010145
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear max010145, We would like to thank you for posting your comments about your recent stay at our resort. Your remarks are very important to us and we shall make sure that any issue mentioned has been corrected or improved for your satisfaction. Thank you for mentioning some of the locations with the employees who have made such a difference... More 

Portchester
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Not much to fault here. Hotel is real quality. The grounds are immaculate and the rooms are so vast!. The beach is very secluded and the snorkelling a delight. Only downside was that the hotel decided to host an event on 17th September and closed off the upper portion of the swimming pool with hardly any notice to guests. If... More 

Helpful?
2 Thank alan_reid950
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear alan_reid950, We thank you for posting a review on Trip Advisor, based on your recent experience lived at our resort. We apologize if you felt the special dinner for travel agents to be disruptive to the enjoyment of your vacations. We ensure with three days in advance that our guests would be properly informed, by posting a note in... More 

Eastbourne, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

That it is our 5th time in Cuba and our 5th stay at this hotel (for part or all of our holiday) since 2005 speaks volumes. To put this in context we are not a typical couple who always go to the same hotel or for the same format (e.g. all inclusive) at all, and have been to multiple locations... More 

Helpful?
5 Thank Smatthews2012
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear Smatthews2012, We would like to show you our most sincere gratitude for your very nice review and for sharing your impressions with future travelers, with so many constructive and realistic comments. I am personally touched by your words as you remember a conversation we had about our amazing and unique employees. As you mention, these are the persons who... More 

toronto
Level Contributor
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Check in average, with bellman assistance to the room The room was well detailed and above average furniture and decorations. The Bathroom had a nice marbled in shower. They could use ceiling fans in the public areas like the lobby and bar. Over all the resort were nice but not 5 stars. The Property is well maintained and landscaped. The... More 

Helpful?
3 Thank cdnflag
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear cdnflag, We thank you for posting a review as a result of your recent stay at our resort. It saddens us deeply to read that we could not meet your very high expectations of a 5 star hotel but we would have loved to know with what kind of hotel you are making a comparison against. We apologize for... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Meeting Rooms
  • Business Center with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
Located in the Bahia de Naranjo Natural Park, in Playa Esmeralda, on the northern coast of Holguin province. Five-Star Ultra All Inclusive Eco-Resort with 354 rooms. Conceived only for adults aged 18 years or more. Maximum comfort and perfection in its private Royal Service area for a fabulous experience in a world apart. Recommended for weddings, honeymoons, incentive trips and wellness/spa. Guest Rooms 354 rooms: 254 Junior Suites, 24 Luxury Junior Suites, 16 Luxury Junior Suites Ocean View, 2 Suites Deluxe, 36 Master Junior Suites Royal Service, 14 Master Junior Suites Ocean View Royal Service, 6 Master Junior Suites Luxury Royal Service, 2 Garden Villas Royal Service. Dining: 8 Restaurants (A la Carte, Buffet), 5 Bars. ... more   less 

Additional Information about Paradisus Rio de Oro Resort & Spa

Address: Playa Esmeralda, Crta Guardalavaca, Holguin 007, Cuba
Location: Caribbean > Cuba > Holguin Province > Holguin
Price Range: $200 - $588 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Paradisus Rio de Oro Resort & Spa 5*
Number of rooms: 354
Also Known As:
Paradisus Rio De Oro Hotel Holguin
Paradisus Rio De Oro Resort And Spa
Paradisus Hotel Guardalavaca
Rio De Oro Paradisus
Paradisus Rio De Oro Cuba
Hotel Paradisus Rio De Oro
Paradisus Rio De Oro Resort & Spa Cuba/Holguin
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