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Paradisus Rio de Oro Resort & Spa

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Paradisus Rio de Oro Resort & Spa
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4,653 Reviews from our TripAdvisor Community

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Showing 4,089: English reviews
Edmonton, Canada
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed yesterday NEW

This hotel offers much more than the usual Cuban run government hotel. By this I mean, it is more aligned with the international tourism standards worldwide as it offers more than your typical Caribbean all-inclusive resort. Having said that, don’t expect your room to be specially furnished and decorated by a famous interior designer. The rooms are spacious, comfortable and... More 

Helpful?
Thank splashEdmonton
Manchester, United Kingdom
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

The resort is ideally situated between an ecological trail and the small town of Guadalavaca. With the turquoise waters of Playa Esmerelda and the private spa beach, both offering fine white sand and excellent snorkelling this is a great place to relax. The beach is definitely the jewel of Paradisus. Food in comparison to Cuban standards is good, with variety... More 

Helpful?
Thank Katy T
Toronto, Canada
Level Contributor
71 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I chose this hotel in a seven minute transaction based on it's TripAdvisor #1 rating for all of Cuba. Having been to Cuba I know what to expect. Please don't compare a 5 star Ritz with any 5 star hotel in Cuba or the DR etc. Not the same rating scheme. The fact that you can fly here, eat, drink... More 

Helpful?
5 Thank javafinch
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear javafinch, It is with great pleasure that we read your review with all the nice details you are providing at length to other future travelers about what to expect from our resort and its surroundings. We would like to thank you for mentioning so many aspects of your stay, from what to expect by coming on the island in... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

My wife and I travelled here Aug 19-26 which is the low season I guess in the Caribbean. We did enjoy the stay but expected more for what is rated a five star hotel even by Cuban standards. If you like snorkeling this place is a gem with much to see right at the hotel beach and not very deep.... More 

Helpful?
3 Thank PJones58
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear PJones58, We thank you for taking the time to write your comments about your recent stay at our resort. It is a pleasure for us to learn that you enjoyed the snorkeling, the food offered at the restaurants and the friendliness and professionalism of our staff. We apologize if you were under the impression that our Spa was accessible... More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 3 days ago NEW via mobile

Place was wonderful Great food friendly staff when all is going well. Beautiful beach. Exceptional room. BUT. Our room safe was compromised. $210.00 stolen. I proved it to security through key entry to room and entry to Safe when we were not present BUT Security would do nothing . I Mean Nothing for us We won $200 at.the casino the... More 

Helpful?
3 Thank steve p
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear steve p, Please be aware that we refute completely your statement of your room safe being stolen and ask you to check at which the hotel you were staying at last February. 1. We do not have any report of any guests being stolen in their room. 2. The room safe cannot be compromised, as they all work with... More 

Toronto, Canada
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The Good: The staff of this resort were very nice and helpful - polite and professional. The beach was beautiful - crystal clear waters . The room and bed were comfortable and clean. Beach towels were provided and liked that there were lifeguards on duty at the pool and beach. The Not So Good: While I can see the grandeur... More 

Helpful?
2 Thank Trinigurl33
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear Trinigurl33, We thank you for posting a review where you describe your opinions about your stay at our resort. Please accept our apologies if our hotel could not live up to your very high expectations. We strive to provide the most enjoyable stay to our guests and work continuously in order to improve the facilities, where every single year,... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I was a little concerned traveling solo but I had no reason to be. This resort was fabulous! The beach was beautiful and there was a lot of things to chose from to do that was included. The spa was well worth the extra money and I would highly recommend getting a massage. The food exceeded my expectations, especially the... More 

Helpful?
1 Thank Jonelle A
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear Jonelle A, It is with delight that we read how much you have enjoyed your recent stay at our resort and we would like to thank you for your kindness in writing your opinion on such an important site like Trip Advisor. Thank you for mentioning your massage at the Spa, the food served at the restaurants, the pool... More 

Kenilworth, England, United Kingdom
Level Contributor
212 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed here for two weeks as a small group whilst our Son got married at the hotel. Positives were an idyllic location, excellent wedding experience, friendly staff, very friendly Cuban people, fantastic weather, very quiet at the hotel in August so no queues, plenty of sun lounger space, brilliant Spa facilities (do try the massage, private pool, private beach). Negatives... More 

Helpful?
2 Thank Robin P
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear Robin P, We thank you for writing a review on Trip Advisor and for offering your comments to other travelers about your recent stay at our resort. We are taking good note of your negative comments and can assure you that measures are taken to rectify any concern or negative circumstances where possible. Thank you for all the details... More 

canada
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

from the moment we arrived we were welcomed like old friends ** which indeed we are - Egar was there with open arms - felt like royalty!!! - champagne and lovely cold scented cloths to cool us off umm how nice - Ronaldo and Osario went above and beyond this week to make my birthday soooo special thanks guys!!!! -... More 

Helpful?
2 Thank karenkCanada
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear karenkCanada, ...or should I say dear old friends!! Thank you so much for being part of our Paradisus family. We love knowing that you had such a nice amazing week once again in our little paradise and we are very grateful to you for taking the time to write about you last stay among us. We take note of... More 

Staffordshire, United Kingdom
Level Contributor
26 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We had an enjoyable 10 night stay at this hotel, having originally booked a junior suite we upgraded to a garden suite on arrival as we found first room a bit dark. We were able to use vouchers issued at reception to partly cover the cost. We were very pleased with our garden room and loved the outdoor shower, the... More 

Helpful?
1 Thank gilln27
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear gilln27, We are very happy to find another happy customer by your review and would like to thank you for writing your opinion, based on your visit at our resort last June. We are very grateful for your kind comments, from the comfort of your room, the quality of the surroundings, the pool and the beach, as well as... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Meeting Rooms
  • Business Center with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
Located in the Bahia de Naranjo Natural Park, in Playa Esmeralda, on the northern coast of Holguin province. Five-Star Ultra All Inclusive Eco-Resort with 354 rooms. Conceived only for adults aged 18 years or more. Maximum comfort and perfection in its private Royal Service area for a fabulous experience in a world apart. Recommended for weddings, honeymoons, incentive trips and wellness/spa. Guest Rooms 354 rooms: 254 Junior Suites, 24 Luxury Junior Suites, 16 Luxury Junior Suites Ocean View, 2 Suites Deluxe, 36 Master Junior Suites Royal Service, 14 Master Junior Suites Ocean View Royal Service, 6 Master Junior Suites Luxury Royal Service, 2 Garden Villas Royal Service. Dining: 8 Restaurants (A la Carte, Buffet), 5 Bars. ... more   less 

Additional Information about Paradisus Rio de Oro Resort & Spa

Address: Playa Esmeralda, Crta Guardalavaca, Holguin 007, Cuba
Location: Caribbean > Cuba > Holguin Province > Holguin
Price Range: $188 - $580 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Paradisus Rio de Oro Resort & Spa 5*
Number of rooms: 354
Reservation Options:
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Also Known As:
Paradisus Rio De Oro Hotel Holguin
Paradisus Rio De Oro Resort And Spa
Paradisus Hotel Guardalavaca
Rio De Oro Paradisus
Paradisus Rio De Oro Cuba
Hotel Paradisus Rio De Oro
Paradisus Rio De Oro Resort & Spa Cuba/Holguin
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