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Paradisus Rio de Oro Resort & Spa

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Paradisus Rio de Oro Resort & Spa
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4,649 Reviews from our TripAdvisor Community

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Showing 4,086: English reviews
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

My wife and I travelled here Aug 19-26 which is the low season I guess in the Caribbean. We did enjoy the stay but expected more for what is rated a five star hotel even by Cuban standards. If you like snorkeling this place is a gem with much to see right at the hotel beach and not very deep.... More 

Helpful?
1 Thank PJones58
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed yesterday NEW via mobile

Place was wonderful Great food friendly staff when all is going well. Beautiful beach. Exceptional room. BUT. Our room safe was compromised. $210.00 stolen. I proved it to security through key entry to room and entry to Safe when we were not present BUT Security would do nothing . I Mean Nothing for us We won $200 at.the casino the... More 

Helpful?
1 Thank steve p
Toronto, Canada
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed yesterday NEW

The Good: The staff of this resort were very nice and helpful - polite and professional. The beach was beautiful - crystal clear waters . The room and bed were comfortable and clean. Beach towels were provided and liked that there were lifeguards on duty at the pool and beach. The Not So Good: While I can see the grandeur... More 

Helpful?
2 Thank Trinigurl33
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

I was a little concerned traveling solo but I had no reason to be. This resort was fabulous! The beach was beautiful and there was a lot of things to chose from to do that was included. The spa was well worth the extra money and I would highly recommend getting a massage. The food exceeded my expectations, especially the... More 

Helpful?
1 Thank Jonelle A
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear Jonelle A, It is with delight that we read how much you have enjoyed your recent stay at our resort and we would like to thank you for your kindness in writing your opinion on such an important site like Trip Advisor. Thank you for mentioning your massage at the Spa, the food served at the restaurants, the pool... More 

Kenilworth, England, United Kingdom
Level Contributor
212 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed here for two weeks as a small group whilst our Son got married at the hotel. Positives were an idyllic location, excellent wedding experience, friendly staff, very friendly Cuban people, fantastic weather, very quiet at the hotel in August so no queues, plenty of sun lounger space, brilliant Spa facilities (do try the massage, private pool, private beach). Negatives... More 

Helpful?
2 Thank Robin P
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear Robin P, We thank you for writing a review on Trip Advisor and for offering your comments to other travelers about your recent stay at our resort. We are taking good note of your negative comments and can assure you that measures are taken to rectify any concern or negative circumstances where possible. Thank you for all the details... More 

canada
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

from the moment we arrived we were welcomed like old friends ** which indeed we are - Egar was there with open arms - felt like royalty!!! - champagne and lovely cold scented cloths to cool us off umm how nice - Ronaldo and Osario went above and beyond this week to make my birthday soooo special thanks guys!!!! -... More 

Helpful?
2 Thank karenkCanada
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear karenkCanada, ...or should I say dear old friends!! Thank you so much for being part of our Paradisus family. We love knowing that you had such a nice amazing week once again in our little paradise and we are very grateful to you for taking the time to write about you last stay among us. We take note of... More 

Staffordshire, United Kingdom
Level Contributor
26 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We had an enjoyable 10 night stay at this hotel, having originally booked a junior suite we upgraded to a garden suite on arrival as we found first room a bit dark. We were able to use vouchers issued at reception to partly cover the cost. We were very pleased with our garden room and loved the outdoor shower, the... More 

Helpful?
1 Thank gilln27
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear gilln27, We are very happy to find another happy customer by your review and would like to thank you for writing your opinion, based on your visit at our resort last June. We are very grateful for your kind comments, from the comfort of your room, the quality of the surroundings, the pool and the beach, as well as... More 

Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Wow! What can I say?! What an AMAZING holiday! The hotel is fantastic and the staff are superb. Taimi and Carlos in the Royal service were amazing, as were all of the bar and restaurant staff at the Royal service who went above and beyond. No request was too much and this magical holiday was made even more special when... More 

Helpful?
Thank Beckyboo272
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear Beckyboo272, We are very grateful to you for taking the time to write such a nice review about your recent stay at our resort. Your words are very touching and we feel much honored to be considered with such high level of appreciation from you. We love every single word you wrote and can only hope to be able... More 

Toronto, Canada
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

First time visiting in August and I must say it was hot. My husband and I had a great 7 day vacation staying in the pool and swimming in the ocean. I have really no complaints except the entertainment was a little tame then what we are use to. But it was still good. I think the resort should change... More 

Helpful?
2 Thank ellenleo
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear ellenleo, We love hearing from you and to learn by your review how much you have enjoyed your fourth visit at our resort. Thank you for your comments and we are taking good note of your suggestions for the future. We look forward to welcoming you back for a fifth visit at Paradisus Rio de Oro next year. With... More 

Morecambe
Level Contributor
34 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Our first time in Cuba and a good experience. We were in room 3814, was very clean, cleaners were fabulous, towel art left every day. Property well maintained. We pre booked our al a carte requests prior to arriving and confirmed when we arrived. Our highlight was the Japanese show table, El Patio, Mediterranean, Cuban gave good service, El Patio... More 

Helpful?
3 Thank MorecambeKaty1
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear MorecambeKaty1, It is with pleasure that we read your review, learning that it was a great experience for your first time in Cuba. We are very happy to know that you have loved all our restaurants, the food served and the service provided. Thank you for mentioning your appreciation of our entertainment, the quality of our Spa and other... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Meeting Rooms
  • Business Center with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
Located in the Bahia de Naranjo Natural Park, in Playa Esmeralda, on the northern coast of Holguin province. Five-Star Ultra All Inclusive Eco-Resort with 354 rooms. Conceived only for adults aged 18 years or more. Maximum comfort and perfection in its private Royal Service area for a fabulous experience in a world apart. Recommended for weddings, honeymoons, incentive trips and wellness/spa. Guest Rooms 354 rooms: 254 Junior Suites, 24 Luxury Junior Suites, 16 Luxury Junior Suites Ocean View, 2 Suites Deluxe, 36 Master Junior Suites Royal Service, 14 Master Junior Suites Ocean View Royal Service, 6 Master Junior Suites Luxury Royal Service, 2 Garden Villas Royal Service. Dining: 8 Restaurants (A la Carte, Buffet), 5 Bars. ... more   less 

Additional Information about Paradisus Rio de Oro Resort & Spa

Address: Playa Esmeralda, Crta Guardalavaca, Holguin 007, Cuba
Location: Caribbean > Cuba > Holguin Province > Holguin
Price Range: $187 - $580 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Paradisus Rio de Oro Resort & Spa 5*
Number of rooms: 354
Reservation Options:
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Also Known As:
Paradisus Rio De Oro Hotel Holguin
Paradisus Rio De Oro Resort And Spa
Paradisus Hotel Guardalavaca
Rio De Oro Paradisus
Paradisus Rio De Oro Cuba
Hotel Paradisus Rio De Oro
Paradisus Rio De Oro Resort & Spa Cuba/Holguin
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