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Paradisus Rio de Oro Resort & Spa

Travelers' Choice award winner
Playa Esmeralda, Crta Guardalavaca, Holguin 007, Cuba
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Paradisus Rio de Oro Resort & Spa
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4,591 Reviews from our TripAdvisor Community

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Showing 4,042: English reviews
Toronto, Canada
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

As we relaxed and enjoyed yet another splendid holiday , we were making plans to return for a 6th stay. As usual, we emailed to say we were coming and , of course, without a doubt, we were so happy with our room and special request. Checking in was as always, quick and very efficient, with a friendly welcome home.... More 

Helpful?
6 Thank Carol C
PRDOSalesDptm, Sales Department at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear Carol C, We thank you for once more sharing with other travelers in TripAdvisor your wonderful experience about your 6th time at PRO and the celebration of your 47th Wedding Anniversary at your already “home away from home”. We hope to welcome you soon again and look forward to your news! With warm regards, Sarah Jeisy Melo R. Sales... More 

Montreal, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I stayed at the Paradisus for one week (solo) and had one of the best vacations to date! This was my 6th trip to Cuba, first time to the Paradisus. It was the most I had spent on a vacation so far but it was well worth it and I definitely will return in the future. The Room: OUTSTANDING. The... More 

Helpful?
5 Thank Katie F
PRDOSalesDptm, Sales Department at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear Katie F, It is a real pleasure to read how you have enjoyed your holidays at Paradisus Rio de Oro. Thank you for your kind words to our staff, we feel honored. We also appreciate your comments and suggestions, as they are so important in our work for your satisfaction. We will love to have more opportunities to welcome... More 

Bradford, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I have just returned from 2 weeks at paradisus. All I can say is we had the best holiday ever. The rooms were fab, chambermaids were fantastic, food was amazing especially the Japanese, Mediterranean and a la carte. As It was low season there was ample room around the pool with a huge choice of sun beds. The beach was... More 

Helpful?
3 Thank Craig J
PRDOSalesDptm, Sales Department at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear Craig J, We truly appreciate your kind words, we feel glad to know you enjoyed your holidays at Paradisus Rio de Oro so much. Royal Service is indeed amazing, we are sure once you experience it you will fall in love with it! We hope to have you back soon, please, never hesitate to contact us as you make... More 

Ontario, Canada
Level Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This was our 1st time in Cuba and we weren't disappointed. Afraid now that nothing will compare to PRDO. We were truly spoiled at this resort. Had a junior suite and it was fine, no reason to upgrade. The maids were awesome and made our rooms beautiful everyday, even keeping fridge stocked with water and beer daily. Four a la... More 

Helpful?
2 Thank Scuggin
Esp Comercial M, Sales Department at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear Scuggin, Thank you so much for posting your review about your amazing holidays in our resort. It is very rewarding to know that you and your family have greatly enjoyed your first vacations in Cuba. We deeply appreciate your comments. Dress code at dinner time is formal elegant according to the standard of the hotel. It will be a... More 

cheshire
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Food was great despite some reviews. Plenty of choice always fresh and locally sourced. Staff were fab, always going out of their way to please. Helpful, hard working and attentive. The hotel is Clean and spacious. The room we had was bright ,large and whilst it could do with a little update was actually really nice. Considering the politics and... More 

Helpful?
3 Thank Hels D
PRDOSalesDptm, Sales Department at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear Hels D, Thank you for sharing your review. We love to know you had such great holidays at Paradisus Rio de Oro and hope you repeat the experience soon! At your disposal, with warm regards, Sarah Jeisy Melo R. Sales Department More 

Ontario
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

While many say that the food in Cuba is not that good has not stayed here. Unfortunately this meant coming home with a few extra pounds. The a la carte restaurants were comparable to restaurants at home for sure. I had lobster 4 times and beef twice and it was fabulous. Breakfast consisted of mainly the omelette station because it... More 

Helpful?
4 Thank coco2652
PRDOSalesDptm, Sales Department at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear coco2652, It has been a real pleasure to read your review and how you have enjoyed your stay. We truly hope you repeat the experience and we are at your disposal for arranging every detail for you. Sincerely yours, Sarah Jeisy Melo R. Sales Department More 

Ontario, Canada
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We just loved our stay at royal service at Paradisus Rio de Oro. Everything was fabulous, the food the accomodations and especially the staff! We couldn't have asked for a better vacation! We especially enjoyed the butler service, they were super friendly and took very good care of us.

Review collected in partnership with this hotel

Helpful?
3 Thank Sandi K
PRDOSalesDptm, Sales Department at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear Sandi K, We feel very glad to know you loved your holidays at Paradisus Rio de Oro! We look forward to your next stay. Receive greetings from all our staff, especially from our butlers at Royal Service! Sincerely yours, Sarah Jeisy Melo R. Sales Department More 

Mississauga
Level Contributor
25 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 1 week ago

We just arrived home from a week at the Pardisus Rio de Oro - the hotel exceeded our expectations and was perfectly wonderful!! The room was large, clean, beautiful, quiet and had a lovely view of the ocean. The air-conditioning perfect - the food was great, especially at the restaurants. The grounds were stunning and the beaches..... exquisite and heavenly.... More 

Helpful?
6 Thank dbucourcanada
PRDOSalesDptm, Sales Department at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear Dbucourcanada, We feel truly honored after reading your review and your feelings about our staff. It has been a pleasure to pamper you and we hope to have you back soon for more amazing days to never forget. It will sure be like being back “home away from home”… Please, do not hesitate to contact us as you make... More 

Brighton, England, United Kingdom
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 1 week ago

We had an amazing time! Everything was just fabulous! The food, the staff, the drinks, the beach.....our room was kept spotlessly clean by a wonderful maid. The al a carte restaurants where excellent, especially the Japanese and El-patio. The only negative thing i have to say is that the lobby bar is unbearably hot in the evenings. Perhaps some ceiling... More 

Helpful?
6 Thank Nicky S
Esp Comercial M, Sales Department at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear Nicky S, We sincerely appreciate that you have taken the time to post such a lovely review, so that future clients get to have an idea of all the amazing things they will encounter in our Paradisus Rio de Oro. Thank you so much for all your comments. Dress code at dinner time in our à la carte restaurants... More 

Verona, ON
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

We picked the Royal Service Ocean View room for our 35th Wedding Anniversary trip, and were not disappointed. Our view was fabulous, the room spotless and spacious, and our butlers attentive. We had arranged for a dinner on the night we arrived, as it was our anniversary, but our flight was 6 hours late, and we got in too late... More 

Review collected in partnership with this hotel

Helpful?
4 Thank Valerie A
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear Valerie A, We are truly thankful for your review and for having chosen our resort for the celebration of your wedding anniversary. It is a real pleasure reading the details of your vacation among us and we appreciate your comments and the nice remarks you are offering to every person who would like to get to know our little... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Internet
Services
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Located in the Bahia de Naranjo Natural Park, in Playa Esmeralda, on the northern coast of Holguin province. Five-Star Ultra All Inclusive Eco-Resort with 354 rooms. Conceived only for adults aged 18 years or more. Maximum comfort and perfection in its private Royal Service area for a fabulous experience in a world apart. Recommended for weddings, honeymoons, incentive trips and wellness/spa. Guest Rooms 354 rooms: 254 Junior Suites, 24 Luxury Junior Suites, 16 Luxury Junior Suites Ocean View, 2 Suites Deluxe, 36 Master Junior Suites Royal Service, 14 Master Junior Suites Ocean View Royal Service, 6 Master Junior Suites Luxury Royal Service, 2 Garden Villas Royal Service. Dining: 8 Restaurants (A la Carte, Buffet), 5 Bars. ... more   less 

Additional Information about Paradisus Rio de Oro Resort & Spa

Address: Playa Esmeralda, Crta Guardalavaca, Holguin 007, Cuba
Location: Caribbean > Cuba > Holguin Province > Holguin
Price Range: $195 - $571 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Paradisus Rio de Oro Resort & Spa 5*
Number of rooms: 354
Reservation Options:
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Also Known As:
Paradisus Rio De Oro Hotel Holguin
Paradisus Rio De Oro Resort And Spa
Paradisus Hotel Guardalavaca
Rio De Oro Paradisus
Paradisus Rio De Oro Cuba
Hotel Paradisus Rio De Oro
Paradisus Rio De Oro Resort & Spa Cuba/Holguin
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