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1/4/2018 1/5/2018
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    Paradisus Rio de Oro Resort & Spa

    Playa Esmeralda, Crta Guardalavaca, Holguin 007, Cuba
    +1 888-956-3542
    Hotel website
    Travel Alert: U.S. Travel Licensing Restrictions Apply for Travel to Cuba. For details, click here
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    1/4/2018 1/5/2018
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    Traveler (7270)
    Pool & Beach (1798)
    Room & Suite (842)
    • Excellent74%
    • Very good18%
    • Average6%
    • Poor1%
    • Terrible1%
    Travelers talk about
    “royal service” (1,170 reviews)
    “el patio” (431 reviews)
    “outdoor shower” (299 reviews)
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Rooms
    Airport Transportation
    Room Service
    Poolside Bar
    Fitness center
    Wheelchair access
    Business Center
    Dry Cleaning
    Tennis Court
    Butler Service
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from Paradisus Rio de Oro Resort & Spa
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    Write a ReviewReviews (5,398)
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    1 - 5 of 4,691 reviews

    Reviewed yesterday via mobile

    We just returned from a week in Royal Service. To be honest, my expectations were really high for this resort. Those expectations were based on the price we paid and the amount of return visitors. There is absolutely nothing wrong with the resort but there...More

    Thank Gorrell
    Hotel's Favorite
    Reviewed October 27, 2017 via mobile

    Words cannot express how much we loved this hotel. It is absolutely incredible, from the friendly and attentive staff, to the range of gastronomic delights in the multiple restaurants, to the sculptured gardens and pool area, to the paradise beach area, to the lagoon and...More

    15  Thank Chris K
    Response from paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & SpaResponded October 30, 2017

    Dear Chris K, Your review is a true delight for us and we do hope that many other readers will appreciate the information you are providing about your recent stay at our resort. We feel sincerely honored that you have chosen us to celebrate your...More

    Reviewed yesterday

    First off the accommodation is outstanding and the staff are wonderful. This is our second stay, my wife and I was so looking forward to coming here again. I don't know who has made the decision to change what were excellent menus to what is...More

    1  Thank Chris M
    Reviewed 3 days ago

    Having read the reviews I was expecting something with a real wow factor we just got a 3* Cuban hotel. The only way this is a 5* is the staff, all were 5* all helpful, all smiling nothing was to much trouble we had a...More

    2  Thank mickyfish
    Reviewed 3 days ago

    We stayed here for two weeks in November. On arrival we found our room had been upgraded and it was ideally situated for the main building, restaurants and bar. The grounds are beautifully kept and we enjoyed walking around them, and we loved the Botanical...More

    2  Thank dreamboatYorkshire
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    Awards & Recognition
    Travelers' Choice2017 Winner
    Certificate of Excellence
    • Top amenities
    • Pool
    • Beachfront
    • Room Service
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Free Parking
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Business Center with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Tennis Court
    • Adult pool
    • Outdoor pool
    • Price range
    • $203 - $578 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 354
    • Location
    • Caribbean >
    • Cuba >
    • Holguin Province >
    • Holguin
    • Also Known As
    • Paradisus Rio De Oro Hotel Holguin ,
    • Paradisus Rio De Oro Resort And Spa ,
    • Paradisus Hotel Guardalavaca ,
    • Rio De Oro Paradisus ,
    • Paradisus Rio De Oro Cuba ,
    • Hotel Paradisus Rio De Oro ,
    • Paradisus Rio De Oro Resort & Spa Cuba/Holguin
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    Traveler (7270)
    Pool & Beach (1798)
    Room & Suite (842)
    Dining (629)
    Hotel & Grounds (3797)
    Bathroom (177)
    Business Center & Event Rooms (84)
    Family and Play Areas (15)
    Sponsored by:
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    Ask a question
    Questions & Answers
    December 14, 2017|
    AnswerShow all 2 answers
    Response from CubaTraveller | Reviewed this property |
    I never had any doubts about quality but am just curious about the changes. Guess I'll have to wait until Feb. to check it out.
    December 13, 2017|
    AnswerShow all 6 answers
    Response from Privatepyle-11 | Reviewed this property |
    Yes the pool food bar restaurant is now 24hour
    Hi myself and my husband and son are coming to your hotel on the 7th December for 2weeks all reviews I have read have been wonderful however some reviews are really bad and quite worrying birds,lizards,cockroaches, rude staff to mention just a few have made us worry about our holiday and especially as it's a celebration of our silver wedding anniversary we want it to be memorable for all the right reasons, I keep thinking that all people are different in what they want from a holiday we are not complainers but these really bad reviews have really begun to worry me. I will make my own mind up once we arrive maybe these people are just after perfection I don't know but I think you do need to reply to them so to clear some things up especially for the people who are looking forward to a wonderful holiday I hope you can put my mind at ease thankyou
    November 30, 2017|
    AnswerShow all 8 answers
    Response from HicEtNunc | Reviewed this property |
    Been there (main resort and Royal service) over 50 times. The staff is top notch and hard working. The resort is 20 years old but meticulously maintained and very clean. The food is sometimes hit and miss, but usually good... More
    Room Tips
    "we were in room 2225 facing the trees it was very very quiet"
    Read review
    "We stated in block 11"
    Read review
    "Sea view rooms"
    Read review
    "We loved the extra size of the luxury suite 2931. Surrounding gardens make the view from every unit lovely..."
    Read review
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