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Paradisus Rio de Oro Resort & Spa

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Paradisus Rio de Oro Resort & Spa
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4,803 Reviews from our TripAdvisor Community

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Showing 4,205: English reviews
Oakville, ON
Reviewed 2 days ago NEW

Went with three other travelers who have been to many 3/4/5 star all inclusive resorts in different countries. We had been repeat guests at Paradisus/Sol and Pesquero. We really liked the food at the Cuban a la carte and the Friday beach Barbeque. We also had some very good service at the lobby bar, beach restaurant and a la carte's....

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Helpful?
3Thank cpsinc
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear cpsinc, Thank you for writing a review about your experience at our resort from last month. It makes us happy to learn that you have enjoyed the food and the service at our bars and restaurants. We are very sorry to read that your perception of our management as being “cutting corners” and would like to inform you that...

Toronto, Canada
Reviewed 2 days ago NEWvia mobile

We travelled with another couple to celebrate my husbands 40th birthday. This hotel definitely caters to an older crowd I'm sure we could count about 5 young couples while we were there. We stayed from November 25-Dec 2 unfortunately for us Castro passed the day we arrived! There was no music, no activities what so ever, we saw one show...

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Helpful?
2Thank CherryOoooo
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear CherryOoooo, We thank you for posting a review on this important site and for letting other people know about your experience at our resort. We would like to apologize if you encountered the resort at a very low level of activities and entertainment. As you mention, you were aware of the situation the country was going through and most...

Pikesville
Reviewed 3 days ago NEW

My wife and I are moderately seasoned travelers. This includes all inclusive destination resorts, cruising, and extended vacations. Our trip to Paradisus Rio de Oro had to be one of the most satisfying and relaxing vacations. After a comfortable one-hour transfer in an air-conditioned highway coach, we arrived at the Paradisus Rio de Oro Resort and Spa. What a lush...

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Helpful?
8Thank Harry J
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear Harry J, We are sincerely delighted by your review and to learn that your stay at our resort was a wonderful one. Thank you for your comments on the details of your arrival, the location of your room, how much you have enjoyed the food quality prepared by our chefs and the way the hotel handled the low profile...

Reviewed 3 days ago NEWvia mobile

This a lovely hotel in a beautiful location the beach is amazing for snorkelling i feel it could do with a upgrade to replicate its 5 star rating as I've stayed on better four star hotels but on a whole an amazing place proberly the most beautiful place I've been to I'd be Shaw to visit again!

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3Thank Taylor M
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear Taylor M, We are very grateful for your review and for letting other persons know about the full enjoyment that you had of your vacation at our resort. It will be a true pleasure for us to welcome you again when you decide to visit our beautiful island one more time. With our kindest regards, Jean-Marc Rousseau General Manager

Reviewed 4 days ago NEWvia mobile

My other review appeared to be removed??? I'll keep this one brief. If you have an appreciation and a desire to eat nice quality, licaly sourced , freshly made and cooked food, then DO NOT go here. The food is awful. I can't describe how bad it is. It's pre-prepared, pre-cooked and preheated. The onside restaurants are the worst. I...

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6Thank John V
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear John V, We appreciate that you took the time to write your opinion about your stay at our resort although we are sincerely saddened by the level of disappointment that you show in regards to the quality of food we serve. It is quite understandable that we cannot please the hundred percent of our guests as the food will...

Cobourg, Canada
Reviewed 4 days ago NEW

We stayed November 23-30. Everything was good including flight down, meals, accommodations. Building 40 was central to lobby, buffet, pool and not far from beach. The grounds were beautiful and well kept and lots of paved areas to walk and enjoy. There are many areas that are private and many places to sit and enjoy the surroundings. With the death...

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4Thank nln56
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear nln56, We thank you for writing a review about your recent stay at Paradisus Rio de Oro. It makes us very happy to know that you enjoyed a good relaxing holiday and we apologize if the circumstances did not help in making your visit more enjoyable in some aspects, which we are sure you did comprehend. Please understand that...

toronto, ontario
Reviewed 1 week ago NEW

We are in our mid 50's. This was our 33rd all inclusive vacation. This was our 3rd visit to Rio de Oro and our 2nd stay in the Royal section. I have 2 dire warnings. Do not order the vegetarian lasagna in the Royal section restaurant. Just trust me. Wear shoes if you are using the wooden walkways in the...

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5Thank hkfromerin
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear hkfromerin, We are truly grateful to you for your nice review and to read all the genuine feelings that your holiday at our resort have brought to you. It is a sincere pleasure for us to see your comments about some of our employees and we appreciate your recognition for their hard work. We are taking good note of...

Chelsea, Canada
Reviewed 1 week ago NEW

We are just back from a relaxing week at the resort. Check in was quick. Even though we had an incident in our room the first day, the staff was quick to respond to the incident and changed our room the next morning. It seemed everywhere we went people were repeat vacationers, not just once or twice but in some...

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Helpful?
5Thank nan0u8
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear nan0u8, Your review is truly appreciated and we are sincerely grateful to you for taking the time to inform other travelers about how much you have enjoyed our resort, its facilities and amenities, the quality of the food as well as the professionalism and friendliness of our employees. Your remarks are noted and we can assure you that we...

Calgary, Alberta
Reviewed 1 week ago

This is an update to include all aspects of our time at Paradisus as only one review is allowed, regardless of how lengthy it might be. After a previous wonderful holiday at Paradisus, we had no hesitation in booking again for a much needed 'Adults Only' getaway. We were overwhelmed once again. Airport Transfer and Front Desk Though flights to...

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6Thank RJ+M4
paradisusri0de0r0, General Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear RJ+M4, We would like to thank you for such a wonderful and lengthy review, as a result of your recent holiday spent at Paradisus Rio de Oro. It is truly amazing to read all the details that you have brought to other travelers’ attention and how much we can appreciate that you have fully enjoyed every aspect of your...

Owen Sound, Canada
Reviewed 1 week ago

Hello We are looking at this hotel for a winter getaway in February. We are wondering what the selection of Canadian whiskey is like! Is there Canadian Club or Crown Royal? Also, what is available for WIFI, and is the connection good? Thanks for your help!

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Helpful?
5Thank ouwey
paradisusri0de0r0, Manager at Paradisus Rio de Oro Resort & Spa, responded to this review

Dear ouwey, Thank you for your question. Please be aware that this is not the site for questions but for reviews and Trip Advisor provides a forum where you can ask all the questions you may have. Canadian whiskey supply is in total dependence of what is available in the country and at this stage we cannot promise you any...

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the Bahia de Naranjo Natural Park, in Playa Esmeralda, on the northern coast of Holguin province. Five-Star Ultra All Inclusive Eco-Resort with 354 rooms. Conceived only for adults aged 18 years or more. Maximum comfort and perfection in its private Royal Service area for a fabulous experience in a world apart. Recommended for weddings, honeymoons, incentive trips and wellness/spa. Guest Rooms 354 rooms: 254 Junior Suites, 24 Luxury Junior Suites, 16 Luxury Junior Suites Ocean View, 2 Suites Deluxe, 36 Master Junior Suites Royal Service, 14 Master Junior Suites Ocean View Royal Service, 6 Master Junior Suites Luxury Royal Service, 2 Garden Villas Royal Service. Dining: 8 Restaurants (A la Carte, Buffet), 5 Bars. ... more   less 

Additional Information about Paradisus Rio de Oro Resort & Spa

Address: Playa Esmeralda, Crta Guardalavaca, Holguin 007, Cuba
Location: Caribbean > Cuba > Holguin Province > Holguin
Price Range: $211 - $608 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Paradisus Rio de Oro Resort & Spa 5*
Number of rooms: 354
Reservation Options:
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Also Known As:
Paradisus Rio De Oro Hotel Holguin
Paradisus Rio De Oro Resort And Spa
Paradisus Hotel Guardalavaca
Rio De Oro Paradisus
Paradisus Rio De Oro Cuba
Hotel Paradisus Rio De Oro
Paradisus Rio De Oro Resort & Spa Cuba/Holguin
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Questions & Answers

Here's what travelers have asked, with answers from Paradisus Rio de Oro Resort & Spa staff and other travelers.
683 questions
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Questions? Get answers from Paradisus Rio de Oro Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Any room would have been satisfactory”
 of 5 bubbles 913harryj, 3 days ago | Read review
“We were fortunate to have a second floor corner unit. Loved the privacy and wrap around porch.”
 of 5 bubbles nan0u8, 1 week ago | Read review
“Two storey buildings with eight 'Junior' suites or 'Superior', a single building with two suites. No ocean views in main resort.”
 of 5 bubbles RJ+M4, 1 week ago | Read review
“All low rise buildings and amongst gardens, not a great difference.”
 of 5 bubbles juliebarrett1964, 1 week ago | Read review
“Watch on line videos & pics to help you select”
 of 5 bubbles WestCoastRicardo, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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