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Paradisus Rio De Oro Resort & Spa

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Playa Esmeralda - Crta. Guardalavaca, Holguin 82200 Cuba
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Room & Suite (1005)
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 06/23/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Paradisus Río De Oro Resort & Spa
Updated 06/23/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 17 hotels in Holguin
Location
Cleanliness
Service
Value
Located in the Bahia de Naranjo Natural Park, in Playa Esmeralda, on the northern coast of Holguin province. Five-Star Ultra All Inclusive Eco-Resort with 354 rooms. Conceived only for adults aged 18 years or more. Maximum comfort and perfection in its private Royal Service area for a fabulous experience in a world apart. Recommended for weddings, honeymoons, incentive trips and wellness/spa. Guest Rooms 354 rooms: 254 Junior Suites, 24 Luxury Junior Suites, 16 Luxury Junior Suites Ocean View, 2 Suites Deluxe, 36 Master Junior Suites Royal Service, 14 Master Junior Suites Ocean View Royal Service, 6 Master Junior Suites Luxury Royal Service, 2 Garden Villas Royal Service. Dining: 8 Restaurants (A la Carte, Buffet), 5 Bars.
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Diving
Airport transportation
Parking
Paid internet
Internet
Pool / beach towels
Pool with view
Adult pool
Outdoor pool
Fitness / spa locker rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Swimup bar
Poolside bar
Snorkeling
Tennis court
Aerobics
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Massage
Salon
Steam room
Adults only
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Iron
Minibar
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Great View
Languages Spoken
French, Spanish
6571Reviews1594Q+A100Room tips
Traveler rating
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Popular mentions
Peter D wrote a review Nov 28
Arundel, Canada37 contributions31 helpful votes
This was my sixth stay at this wonderful hotel and it had reopened the day before I arrived. The staff were enthusiastic as usual and happy to be back at work. Covid precautions were outstanding and I felt safe and comfortable. A tip regarding tips: The CUP is now the official currency and the hotel bank was exchanging 18 CUP for one Canadian dollar. The Cuban government recently opened stores that only accept foreign currency and most Cubans can't shop there because they don't have foreign currency. These stores provide many essential items such as better food, electrical appliances, etc. Instead of tipping in CUP, you might want to consider tipping in foreign currency. No coins, and check the bills before leaving home to make sure that there are no tiny tears or other damage. Even the tiniest tear makes the bank note unusable in Cuba due to strict rules. The notes need to be in pristine condition. I will return at the end of December for a three week stay. You won't regret staying at the hotel.
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Date of stay: November 2021
Value
Rooms
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franklinkaren706 wrote a review Nov 28
Saint-Carreuc, France12 contributions3 helpful votes
+1
I have been to PRDO twice before my recent stay. THIS TIME, The resort looked great with face-lifts taking place where needed. The service was fabulous everywhere. The weather was perfect. The Sunwing representative,,Ormando was fantastic. He helped out with any question we had, and he was a fun, super guy. Thank you. I would suggest this resort to anyone that up for a wonderful time...with no kids.
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Date of stay: November 2021Trip type: Traveled as a couple
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janet101 wrote a review Nov 27
Barrie, Canada17 contributions36 helpful votes
We just returned from an amazing trip at PRDO. We stayed in Royal Service and had a wonderful time. The food and drinks were plentiful and the staff were helpful and pleasant. We enjoyed the beach and was lucky enough to have hot sunny weather for the duration of our stay. Rooms are beautiful and loved having the outdoor shower. COVID protocols are well in place, staff wore mask, hand sanitizer everywhere, and the resort was very clean, we felt very safe there. Thank you to all the staff for your hospitality, special mention to Alexei, our butler Rolando and Junior, our bartenders at the beach, Julio and Arnoldo, our servers at the Royal service restaurant, Nirma, Greysis, Yemy, Leo, Neysi and to Luis at the disco thank you for a fun night. We appreciated all the staff here, they work very hard to ensure a wonderful stay and we look forward to returning in the future.
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Date of stay: November 2021Trip type: Traveled as a couple
1 Helpful vote
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David R wrote a review Nov 26
4 contributions
We are currently staying at the Paradisus Rio De Oro with our family and loving our time here. After being pampered, it will be sad to leave on Monday. Although there are a few items missing from the menu, there are so many options and the quality and consistency of food is the best we have had in Cuba. The resort is getting back to full capacity in a very smart way, limiting the numbers of guests to be sure that they can take care of the guests they have. The staff are delightful and will work to be certain you are happy. If you have questions or if you don't see something, just ask and the staff will get you an answer. They are very happy to help. Tipping is appreciated but not expected. Cdn currency is accepted now...bring lots of $5 bills!
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Date of stay: November 2021
Rooms
Cleanliness
Service
Room Tip: The Royal Level is excellent. The villas by the beach have the best accessibility, privacy and...
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Response from Paradisus Rio de Oro, Sales at Paradisus Río De Oro Resort & Spa
Responded 3 days ago
Dear davidrR5675FU Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. We are thrilled you enjoyed your recent stay with us. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Kind regards
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kim c wrote a review Nov 23
Ontario, Canada1 contribution5 helpful votes
Just returned form Paradisus. Been to this resort in the past. Wasn't sure what to expect this time. It could not have been a better trip! Staff and management as usual going above and beyond to accommodate. Will definitely be back. Kim and Radka
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Date of stay: November 2021
5 Helpful votes
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Response from Paradisus Rio de Oro, Sales at Paradisus Río De Oro Resort & Spa
Responded 1 week ago
Dear Roam692368 Thank you for the great feedback of your recent holiday experience at our Paradisus Rio de Oro ; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Best Regards Mirian García Sales Department Paradisus Rio de Oro & SPA
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ALSO KNOWN AS
paradisus rio de oro hotel holguin, paradisus rio de oro resort and spa, paradisus hotel guardalavaca, rio de oro paradisus, paradisus rio de oro cuba, hotel paradisus rio de oro
LOCATION
CaribbeanCubaHolguin ProvinceHolguin
NUMBER OF ROOMS
354
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Frequently Asked Questions about Paradisus Río De Oro Resort & Spa
Which popular attractions are close to Paradisus Río De Oro Resort & Spa?
Nearby attractions include Cubaguider (2.4 miles), Playa Esmeralda (0.5 miles), and Guardalavaca Beach (1.8 miles).
What are some of the property amenities at Paradisus Río De Oro Resort & Spa?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Paradisus Río De Oro Resort & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Paradisus Río De Oro Resort & Spa?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Paradisus Río De Oro Resort & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Paradisus Río De Oro Resort & Spa?
Conveniently located restaurants include Don Pepe Grill Restaurant, La Maison Restaurant, and Restaurant El Uvero.
Are there opportunities to exercise at Paradisus Río De Oro Resort & Spa?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Paradisus Río De Oro Resort & Spa have airport transportation?
Yes, Paradisus Río De Oro Resort & Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Paradisus Río De Oro Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Paradisus Río De Oro Resort & Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Paradisus Río De Oro Resort & Spa?
The staff speaks multiple languages, including Spanish and French.