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Iberostar Grand Hotel Trinidad

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Iberostar Grand Hotel Trinidad
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1,127 Reviews from our TripAdvisor Community

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Showing 706: English reviews
Brisbane, Australia
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed in this hotel in July 2016. Everything was great in this hotel - rooms, service, food, etc. The staff at the reception counter were extremely kind and helpful. They even gave us 30 mins free WiFi. The hotel is well positioned in this quaint city.

Helpful?
Thank David T
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We spent two nights of our Cuban tour at the Iberostar. Everything about the place just oozes quality. The rooms are spacious and very comfortable. Our stay was Bed and Breakfast basis, and, as is the case in all the hotels we stayed at it was a buffet style which was excellent in both variety and quality. The staff were... More 

Helpful?
Thank Dave K
Directortrinidad, Guest Relations Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear guest: Your comments strengthen our determination and devotion to serve our guest everyday with the highest quality possible. It is gratifying to know that you enjoyed our rooms and facilities and the quality and variety of our restaurant menu. Your words of appraisal for our staff are the best motivation for us, thanks for sharing it at this important... More 

Olney, United Kingdom
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Really elegant hotel, superbly located in the centre of the town, with luxurious rooms. And very very good air-conditioning! Lovely food served in a very smart restaurant with excellent friendly staff. Couldn't fault it - Trinidad itself is definitely worth a visit, and when there, this is the hotel to stay at!

Helpful?
Thank Le_Podge
Directortrinidad, Guest Relations Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear guest: On behalf of all the hotel staff we would like to show you our appreciation for the time you have devoted to write such a positive comment about our hotel. Your opinion is very important for us as it motivates us to continue dedicating all our effort to our every day work. Thanks for recommending our hotel to... More 

Dublin
Level Contributor
49 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

After having an absolute nightmare of a day we checked into this hotel and it was exactly what we needed. It was clean, the rooms were spacious & comfortable, the staff were friendly & helpful and the food was the best we've had in Cuba. When we arrived we were a bit upset about an experience we had in a... More 

Helpful?
Thank jetsetteriam
Directortrinidad, Guest Relations Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear guests: For the working staff at the IBEROSTAR Grand Hotel Trinidad it is a great delight to know that you found with us what you needed in your holiday time. We understand that travelling to a foreign country might turn into a non expected experience some times; we try to make it more pleasant for all our guests from... More 

Level Contributor
231 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Had a wonderful stay at the Grand. The hotel has been fabulously restored. Our rooms overlooked the square which was wonderful. The rooms are large and spacious. Good selection of toiletries and Housekeeping was of a great standard. The hotel is well located and 10 minutes from the main square. A convenience store is near the hotel for the essential... More 

Helpful?
Thank AK6
Directortrinidad, Guest Relations Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear guest: Your opinion motivates us to continue improving our daily work and we certainly appreciate the time you have devoted to share with us every detail. It is a pleasure to read that your stay was wonderful in our company and we will share with the Chef at the buffet area your compliments. Taking into account your recommendations we... More 

Rishon Lezion, Israel
Level Contributor
54 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

the best hotel in Trinidad a very big one with all the services you need, always willing to help. we had an amazing breakfast as well with a huge verity of food. excellent location just 5 min walk from old town.

Helpful?
Thank Thai0710
Directortrinidad, Guest Relations Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear guests: We welcome your comments about our hotel, our staff, our facilities and services. We are very glad to read that you enjoyed your stay with us and found that our restaurant menu was of an excellent variety. It will be a pleasure for us to receive you again at our hotel. Sincerely yours, Online Reputation Manager More 

Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Comfort, Colonial atmosphere, Clean, Super Position, Excellent breakfast, Five stars service! The best ever!! If I really have to find something I did not like there was few light in the room. It is not an economic choice but I really do suggest it!!!

Helpful?
Thank Chiara Z
Directortrinidad, Guest Relations Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear guest: To make you feel like a star at IBEROSTAR is one of our goals and we are really glad to know that we have succeeded when reading your opinion after staying with us. We appreciate your comments about the light in our rooms as we care to give the best service possible and welcome every opportunity for improvement.... More 

Amsterdam
Level Contributor
170 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Our room was on the first floor and on the corner of the building. We didn't have a small balcony, it was more like a rooftop terrace and since we were on a corner we had it on both sides or our room. With chairs and tables. The hotel was very busy when we were there but you never heard... More 

Helpful?
Thank GvP13
Directortrinidad, Public Relations Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear guests: It has been indeed gratifying to receive your comments about your stay at IBEROSTAR Grand Hotel Trinidad. As you could experience our hotel has been equipped with the technology to allow our guests to enjoyed a proper quietness while staying with us as we know our guests will certainly appreciate it. We have included not only a silent... More 

Sydney, Australia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The Hotel decor is in keeping with Trinidad's historic Spanish architecture. My room was spacious with quality finishes.There was a lovely verandah area, overlooking a plaza, where you could enjoy a morning coffee in the sun. It was my birthday the day I checked in, and the staff made it a very special occasion, with warm birthday greetings and a... More 

Helpful?
Thank Katherine C
Directortrinidad, Public Relations Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear guest: It has been truly a pleasure to have you with us for such an occasion, we are really pleased to know that we helped to make it special and unforgettable. We will share your comments with our staff that kindly took care of you during your stay at IBEROSTAR Grand Hotel Trinidad. We hope to be able to... More 

Brisbane, Australia
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 19, 2016

We were staying at a Casa Particular, and after 14 days of travel throughout Cuba, we enjoyed the wonderful Buffet in the restaurant as well as the very friendly staff. The Bar serves a good coffee and also cocktail!

Helpful?
Thank Marli K
Directortrinidad, Public Relations Manager at Iberostar Grand Hotel Trinidad, responded to this review

Dear guests: We would like to thank you for sharing your comments about our hotel at this important web site. We are very happy to read that you enjoyed our restaurant service and that our staff took good care of you. We hope to be able to offer you our hospitality again. Yours truly, Online Reputation Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Business Center with Internet Access
Official Description (provided by the hotel)
The Grand Hotel Trinidad de Cuba is a 5-star hotel in the heart of Trinidad, a gorgeous town characterised by its elegant colonial architecture.The Iberostar Grand Hotel is perfect for couples and adults. A lower age limit of 15 has been set to ensure total rest and relaxation for our guests.The Grand Hotel guarantees visitors a truly extraordinary holiday, at any time of the year, getting to know the culture, the cuisine and the people.The Iberostar Grand Trinidad strives to bring together the great interest that there is in all things Cuban and a wide range of top of the range leisure. ... more   less 

Additional Information about Iberostar Grand Hotel Trinidad

Address: Calle Jose Marti y Lino Perez, Trinidad 62600, Cuba
Location: Caribbean > Cuba > Sancti Spiritus Province > Trinidad
Price Range: $188 - $380 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Iberostar Grand Hotel Trinidad 4*
Number of rooms: 40
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Also Known As:
Iberostar Trinidad
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