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Stayed here for 3 nights in december 2017. We were allowed to choose from 2 rooms. The one we chose was OK, but the beds were terrible. We could literally feel the spirals and other hard things on the matress. Plus points: 1. Location, perfect!...More
We were a group of 4 people from Italy. We had a wonderful stay in Hostal Media Luna in late April 2017.
They have accommodations at both ground floor and first floor; the ones upstairs are the best because they are blessed with fresh air...More
I cannot recommend this hostel to anyone e because of our awful experience. We arrived at 10o'clock at night after a gruelling 4 hourtaxi ride from the airport feeling really tired. We are in our 70's. The host, Jorge demanded passports and vouchers and showed...More
We booked two rooms on their website and paid 7 euros deposit. I also called them to get their verbal confirmation of the booking. Yet when we arrived the hostess claimed that she did not receive the booking info and there was no room for...More
Thank Yinpeng L
Response from Merle B, Manager at Hostal Media LunaResponded January 3, 2017
I offer you a thousand apologies for the incident, on these days of the end of the year the connection to interns because the service nauta was fatal and I received your mail day after your arrival, I am very sorry I did not...More
Merle and Jorge were great hosts. Antiques and decorative items do not make this foreign child friendly and, fortunately, their were none. There are 3 rooms downstairs and you are in their home so a bit of daytime commotion is expected. Had I known better...More
Response from Merle B, General Manager at Hostal Media LunaResponded January 3, 2017
Sorry once again for the inconvenience of leaving them alone at the time of the farewell, but we had a meeting at the school of the child in Sancti Spíritus, two hours of travel and we were late, otherwise we try to resolve the...More