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Hotel Los Helechos

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Topes de Collantes, Sancti Spiritus, Cuba Sancti Spíritus, Trinidad 62600 Cuba
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About

#30 of 83 hotels in Trinidad
Location
Cleanliness
Service
Value
Hotel Los Helechos (The Ferns Hotel) Complex offers hosting services, buffet or a la carte diners, snacks, national and international drinks. The resort is located and runs a protected area, with management category of Protected Natural Landscape. In its public use areas programs of Specialized Tourism or Nature Tourism are developed, extra-hotel services are structured in six Natural Parks with their respective gastronomic services, one of them on a cay just 12 nautical miles from the Ancon Peninsula and the rest in the mountains. This site is located 800 meters above sea level and is an ideal heaven for singles, couples and families that love nature.
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Property amenities
Free parking
Public wifi
Pool
Indoor pool
Free breakfast
Bar / lounge
Restaurant
Meeting rooms
Breakfast available
Breakfast buffet
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Room features
Air conditioning
Room types
Non-smoking rooms
270Reviews3Q+A13Room tips
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Kay_K89 wrote a review Mar 2019
Landgraaf, The Netherlands88 contributions67 helpful votes
We visited for 2 nights before hitting the jungle and waterfalls in Topes de Collantes. The hotel is clean and the staff are friendly. The rooms were very spacious but looks very outdated. The shower was good. Both buffet (breakfast and dinner) was small but the food is okay.
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Date of stay: July 2018
Rooms
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Sleep Quality
Trip type: Traveled as a couple
2 Helpful votes
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Response from Liusmila, Director General at Hotel Los Helechos
Responded Mar 23, 2019
Agradecemos su comentario, nos complace que haya pasado un estancia agradable en nuestro hotel. De igual forma le agradecemos su gentileza al comunicarnos sus impresiones ya que opiniones como la suya nos ayudan a seguir mejorando nuestros servicios. Esperamos contar con su visita nuevamente. Muchas gracias
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edlew2019 wrote a review Jan 2019
12 contributions3 helpful votes
Don’t waste your time staying overnight at this hotel if you want to visit Topes de Collantes and the wonderful jungle walk it provides. You might as well take a day trip from Trinidad and avoid the bad experience of this hotel. We are in Cuba with state run hotels but still as a guest you should feel welcome and be treated with a minimum of service – both totally absent at hotel Los Helechos.
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Date of stay: January 2019
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Trip type: Traveled as a couple
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EneMT wrote a review Feb 2018
Canada9 contributions3 helpful votes
We spent one night here as part of a tour to the national park. Our room in the main building, third floor, was a two room suite which was very satisfactory and clean, most important to me good mattress and good pillows. No complaints about the bathroom, except for lack of hand towels. Bath towels work fine! The first large room only contained a tv, two chairs and small coffee table. Lots of windows which I opened for the night however I had to close them later. Alot of noise and activity in front of the hotel all night, as well as the stray dogs fighting and barking. Buildings in rear might be a better choice. Buffet selection was limited but adequate.
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Date of stay: February 2018
Value
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Sleep Quality
Trip type: Traveled as a couple
Room Tip: Street area in front of main building was quite noisy all night long so had to close my windows...
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Tamasser wrote a review Jan 2018
Lelystad, The Netherlands4 contributions1 helpful vote
Awfull stay, did not liked it at all. Our car crashes and had no other option than to stay there. Very rude staff, rooms are the same as a casa but way less personal and overpriced. No a la carte menu, just a disgusting (again overpriced) buffetrestaurant and no option to eat somewhere else or to book the room without breakfast. Staff was really rude, not interested and chewing gum while talking to us. Do yourself a favor: stay in trinidad and drive 15 minutes to go to Topes de Collantes during daytime!
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Date of stay: November 2017Trip type: Traveled with friends
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na0micm wrote a review Jan 2018
Rotterdam, The Netherlands5 contributions
That they call this a hotel is for me a riddle. High prices are okay when they are worth it. I can tell you, this is not. Old/ hard beds, horrible service(!) and a lot of stray dogs outside. I can give you a tip to drive past this hotel, because this is really not worth it. Go further to Trinidad, they have beautiful casa's there. The only good thing are the showers, further I can say that this was the worst hotel I've ever been in, in my life.
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Date of stay: November 2017
Rooms
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Trip type: Traveled with friends
Room Tip: Never go here!
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ALSO KNOWN AS
los helechos hotel
LOCATION
CaribbeanCubaSancti Spiritus ProvinceTrinidad
NUMBER OF ROOMS
105
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Frequently Asked Questions about Hotel Los Helechos
Which popular attractions are close to Hotel Los Helechos?
Nearby attractions include Topes de Collantes (0.9 miles), Salto del Caburní (0.5 miles), and Vegas Grande Waterfall (1.1 miles).
What are some of the property amenities at Hotel Los Helechos?
Some of the more popular amenities offered include an indoor pool, free breakfast, and an on-site restaurant.
What food & drink options are available at Hotel Los Helechos?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Los Helechos?
Yes, free parking is available to guests.
What are some restaurants close to Hotel Los Helechos?
Conveniently located restaurants include Casa de la Gallega, Casa Museo Del Cafe, and La Caoba.
Are there opportunities to exercise at Hotel Los Helechos?
Yes, guests have access to an indoor pool during their stay.
Are there any historical sites close to Hotel Los Helechos?
Many travelers enjoy visiting Iglesia De La Santisima (7.7 miles).
Does Hotel Los Helechos have any great views?
Yes, guests often enjoy the mountain view available here.