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Pier 21 Apartment Hotel

Certificate of Excellence
Hotel website
7-9 John Street, Fremantle, Western Australia 6159, Australia
Special Rate
Winter Escape $199
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Pier 21 Apartment Hotel
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308 Reviews from our TripAdvisor Community

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Showing 307: English reviews
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

We stayed 16th-21st july and were extremely satisfied. Nicely laid out studio room over looking the marina good size balcony. Room was refreshed everyday all the staff were friendly and helpful we totally enjoyed our stay the location was convenient for all the trips we wanted to make will totally recommend thanks Toni Allen

Helpful?
Thank poindextwr
singapore
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We had a pleasant stay in Fremantle here. Had a nice view of the yacht harbour. Room was well equipped with all the facilities needed in an apartment. They also had many facilities including indoor and outdoor swimming pool, gym but due to time constraints, we didn't have time to use the facilities. Convenient and ample car parking slots. Good... More 

Helpful?
Thank Dreamgal86
Tim N, General Manager at Pier 21 Apartment Hotel, responded to this review

Dear Dreamgal86, Thank you for your five-star review of Pier 21 Apartment Hotel. It was a pleasure to read you had such an enjoyable stay at the hotel. It sounds as though you were able to get out and enjoy the best of what Fremantle has to offer, as you pointed out there is so much to see and do... More 

Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We stayed at this hotel as a family prior to getting on a cruise departing from Fremantle. It was nicely appointed and had great facilities with a gym and indoor pool and spa. The rooms were clean and welcoming, although four tea bags for a four person stay was slightly mean, I thought! We were asked to pay for wifi... More 

Helpful?
Thank Yvonne S
Tim N, General Manager at Pier 21 Apartment Hotel, responded to this review

Dear Yvonne S, Thank you for taking the time to share your Pier 21 experience. I was delighted to read the hotel offered the perfect stop over for you and your family before departing on your cruise. It appears you enjoyed many aspects of your stay, particularly the hotel facilities and the fabulous Swan River Views. Thank you for your... More 

Sydney, Australia
Level Contributor
59 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here for 1 night in a 2 bedroom, 1 bathroom unit accommodating 2 couples. I'm not sure if it was just our particular unit but it had a lot of design functionality faults. The bathroom had 2 doors leading to each of bedrooms so had to make sure you weren't walked in on or locked out. The main... More 

Helpful?
Thank Austrav55
Tim N, General Manager at Pier 21 Apartment Hotel, responded to this review

Dear Austrav55, Greetings from the team at Pier 21 and thank you taking a moment to review your stay. It appears from your review the hotel scored high in the areas of cleanliness and service although regrettable to learn the room did not quite meet your needs on this occasion. We thank you for your feedback on the room configuration,... More 

Ulladulla, Australia
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed here for a couple of days as my partner had work over in WA. Pier 21 was a great place to stay. Really relaxing, the apartment had everything to make a stay comfortable. I especially liked the Nespresso coffee machine. We had hired a car so it was easy to get around and explore the beautiful beaches and... More 

Helpful?
Thank zoegibson314
Tim N, General Manager at Pier 21 Apartment Hotel, responded to this review

Dear zoegibson314, Greeting from the team at Pier 21, we thank you for taking a moment to share your experience with other interested travellers. I was delighted to read you found many positive aspects to comment on, it appears the hotels location on the banks of the Swan River was a highlight for you. A relaxing walk along the river... More 

Melbourne, Australia
1 review
5 of 5 stars Reviewed 4 weeks ago

If you are into luxurious apartment style accommodation then Pier 21 will not disappoint. The suites are clean, spacious and have all the facilities that you could wish for. Make sure you include the breakfast option as it is one of the best around with an extensive range of high quality cooked food to order by a fantastic chef, Carven.... More 

Helpful?
Thank John A
Tim N, General Manager at Pier 21 Apartment Hotel, responded to this review

Dear John A, Greetings from the team and thank you for sharing your 5-star review of Pier 21. The title of your review ‘The best 5-star apartment hotel in WA’ is a wonderful compliment, thank you for taking the time to share your positive feedback. I do agree the hotel offers a perfectly central location, I do hope you found... More 

2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 12, 2016

The front desk staff at this hotel were great, very helpful and polite, even calling my room to ask if I needed fresh towels since I had the Do Not Disturb sign up. The location is top notch and there was an abundance of parking. The minibar was great as well, even including frozen meals, which were helpful late at... More 

Helpful?
4 Thank Culum P
Tim N, General Manager at Pier 21 Apartment Hotel, responded to this review

Dear Culum P,   Thank you for taking the time to share your feedback of your recent visit to Pier 21 Apartment Hotel. From your review it appears you enjoyed many aspects of your stay. I was delighted to read you found the location ‘top notch’ and the staff to be ‘very helpful and polite’. It is my pleasure to... More 

Bremen, Germany
Level Contributor
37 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed June 7, 2016 via mobile

Arrived there early in the day and they had the room ready for me. Very friendly check in and also the rest of the staff was great. Room was very modern, big and had everything you would need, incl. a Nespresso coffee machine. Location is nice too, right at a marina with good ways to take a walk.

Helpful?
1 Thank Freizeitmokel
Tim N, General Manager at Pier 21 Apartment Hotel, responded to this review

Dear Freizeitmokel, It is always a pleasure to read such a positive five star review of Pier 21, thank you for taking a moment to share your experience. The Riverside Suite’s are as you mentioned a very spacious apartment fitted with a couple of added luxuries, the perfect home away from home! I was delighted to read you were also... More 

Sydney, Australia
Level Contributor
78 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed June 6, 2016

This is a good place and we had a decent room with a good view overlooking the river. There is restaurant that caters for breakfast but nothing else. it is good and a reasonable selection but nothing too great. The street location is great as there are many old houses great for photography. You will need a vehicle as it... More 

Helpful?
Thank DanielB56
Tim N, General Manager at Pier 21 Apartment Hotel, responded to this review

Dear DanielB56, Thank you for taking a moment to share your review of Pier 21 Apartment Hotel. Overall it appears you enjoyed many aspects of your Pier 21 experience. As you mentioned the surrounding historical properties do certainly create a beautiful backdrop for the property. It appears to be the location of the property that did not meet your expectations.... More 

Townsville, Australia
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 26, 2016

Our 2nd visit here. Stayed in a one bedroom apartment which whilst not the largest is perfectly adequate for a couple. Great view of the river and marina from the 1st floor. Nice big balcony to sit on when weather permits. Personally I would avoid any of the rooms over the pool area due to that also being the BBQ... More 

Helpful?
1 Thank Bernie M
Tim N, General Manager at Pier 21 Apartment Hotel, responded to this review

Dear Bernie M, Thank you for your five-star review of Pier 21 Apartment Hotel! It is always such a pleasure to hear from our return guests, I was delighted to read you have had such enjoyable stays with us. It is certainly a treat to relax, unwind and take in the magnificent Swan River views from the comfort of your... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Internet
  • Paid Wifi
Services
  • Laundry Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
Superbly positioned on the banks of the Swan River, the award winning Pier 21 Apartment Hotel in North Fremantle enjoys unrivalled views of both the river and adjacent marina. Comprising 47 premium apartments and luxurious Suites, every detail of our accommodation has been carefully designed to ensure you’re travelling pleasure. With every room completely refurbished in 2012, Pier 21 offers an unequaled mix of luxury and technology, whether it’s streaming movies to your 40 inch LCD television or enjoying the chic Morrissey amenities you will quickly discover that Pier 21 Apartment Hotel in Fremantle has left nothing to chance. With stunning rooms and vistas along with warm attentive service Pier 21 sets the standard for luxury apartment accommodation in Fremantle and was recently awarded “Best Deluxe Accommodation” at the Western Australian Tourism Awards. ... more   less 

Additional Information about Pier 21 Apartment Hotel

Address: 7-9 John Street, Fremantle, Western Australia 6159, Australia
Location: Australia > Western Australia > Greater Perth > Fremantle
Price Range: $128 - $199 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pier 21 Apartment Hotel 4*
Number of rooms: 47
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Also Known As:
Pier 21 Apartment Fremantle
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