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ul. Glowna 234, Szczawnica 34-460 Poland
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Traveler (63)
Room & Suite (28)
Dining (4)

About

#2 of 35 in Szczawnica
Location
3.9
Cleanliness
4.1
Service
4.1
Value
3.8

If you’re looking for a family-friendly small hotel in Szczawnica, look no further than Smile Hotel.

Smile Hotel offers guests an array of room amenities including a flat screen TV and a refrigerator, and getting online is possible, as free wifi is available.

The small hotel offers express check-in and check-out and a gift shop, to make your visit even more pleasant. The property also features a fitness center and a lounge. Guests arriving by vehicle have access to free parking.

While staying in Szczawnica, you can check out a popular cafe like Cafe Helenka, which is serving up some great dishes.

Plus, during your trip, don't forget to check out a park, such as Park Górny im. Adama hrabiego Stadnickiego.

The staff at Smile Hotel looks forward to serving you during your upcoming visit.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Game room
Babysitting
Children Activities (Kid / Family Friendly)
Conference facilities
Parking
Wifi
Sauna
Restaurant
Breakfast buffet
Kid-friendly buffet
Kids' meals
Outdoor dining area
Banquet room
Meeting rooms
Spa
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
Ski In / Ski Out
Non-smoking hotel
Express check-in / check-out
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Room features
Housekeeping
Room service
Bottled water
Clothes rack
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Private bathrooms
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, Polish
141Reviews1Q+A2Room tips
Traveler rating
  • 63
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Time of year
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Most Recent
Art wrote a review Aug 2019
Warsaw, Poland163 contributions75 helpful votes
+1
If this is a 3 star hotel, then all Ibis properties should be upgraded to 4-5 stars! Let's start with the location. More than 2 km away from the central bus station, which is still not the center of Szczawnica. Interior - tossed between goralski (polish mountain style) and late 90's. They installed energy savers everywhere, so it is really dark in the corridors. No warnings on the stairs (dark brown tiles make it even worse). My room was very depressing, the pics should speak for all. I asked for a quiet one, so I got one...The view was "amazing". Breakfast...After I saw it for the very first time, I got the idea why it is being offered in a package. Breakfast I prepare at home looks better and healthier than the one served there. Ham, cheese laying in room temperature for hours. The same with milk. No cold plate!!! And they call it a 3 star hotel! Butter was melted. Very cheap products, no fresh fruit. Coffee machine so dirty I could vomit. They wanted to "upgrade" this piece of sh..t breakfast by serving Belgian waffles. Bad news for you: I am Belgian and they didn't even look the way they should! And flies, of course :) Another interesting thing was a big glass pot with "fresh" water with lemon. It was standing there on the day I arrived and 72 h later, room temperature, not refreshed. Oh, they offer spa treatments. But, hey! Only late in the afternoon! And the prices!!! As high as in Cracow or Warsaw :) There are 2 excellent spa hotels in the town's center, that offer same treatments at better price. 've been there, checked. All of these for only 50 eur/nite. I recommend the owner of this "excellent" hotel to spend a few nights in a real 2-3 star hotel in Cracow or Warsaw. The price will be the same. But the experience definitely better than mine.
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Date of stay: August 2019
Rooms
Cleanliness
Service
1 Helpful vote
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Bengt Olssen wrote a review Jul 2019
Zurich, Switzerland4 contributions
Lots of small details to utilise space. Alpine style hotel without unnecessary flashiness. The view from our room was superb, Clean, compact and practical bathrooms,confortable beds,good breakfast and pleasent staff.
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Date of stay: June 2019
Value
Service
Sleep Quality
Trip type: Traveled
Room Tip: Amazing view from front rooms (river & mountains)
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2 Helpful votes
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KarinKidd wrote a review May 2019
Brighton, United Kingdom909 contributions269 helpful votes
Ok hotel on outskirts of town, at least 2km walk to town. From the outside this hotel looks great. Once inside different story. Very run down, the bathroom & shower a total joke. The shower head is fixed height of 3ft. If you try to put on higher hock it sprays into the top right corner of shower. Can't control & no water goes on you! The toilet lid broken & fell off in my hand. We stayed here one night as part of a cycle holiday & others in our group found the same issues with the shower. The bedroom itself was nice & a few places to plug things in. The wifi worked well Would have given this hotel 3 stars. However it was very noisy with a group of people singing & talking until past 1.30am. The bar was closed so they must have been in patio/terrace area by our room (116). Real shame as meant I was unable to get a good nights sleep. Would have expected the hotel to control the noise levels as quests are there to sleep. Breakfast basic & hated the instant coffee.
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Date of stay: May 2019Trip type: Traveled
1 Helpful vote
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krilan wrote a review Jul 2018
1 contribution1 helpful vote
We stayed 3 nights at the Smile hotel and it was all together ok. Rooms and breakfast was standard - not overwhelming. The hotel is situated 2 km from the center of town, but close to the hiking trails, which was perfect for us. It is, however, located right next to the main road with a lot of traffic passing by from early morning till late night. So even though we had a room with a balcony and a bautiful view overlooking the lake and the mountains, we couldn't really enjoy it because of the noise. We stayed in room 01, and fortunately no parties were held in the common room right next to us, so we slept fine! But we could hear kids playing etc. during the day, and I can't figure out, why the door between the common room and the corridor with guest rooms wasn't just closed permanently. It would have helped. The staff however was friendly, and they let us check in 4 hours before they had to, so all together we had a nice stay at the hotel.
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Date of stay: July 2018Trip type: Traveled
1 Helpful vote
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geesebay wrote a review Jul 2017
Woluwe-Saint-Lambert, Belgium44 contributions18 helpful votes
Nice family hotel in the outskirts of town with great views. Two small minus points : 1) we stayed for two nights and our room was not cleaned while we were there , no beds made or fresh towels ; 2) only one small bin in the bathroom with no other bins in the room.
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Date of stay: July 2017
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Response from HotelSmile, Kierownik ds. gości at Smile Hotel
Responded Jul 22, 2017
Dear Sir/Madam, Thank You very much for Your review. It's very important for us to recieve every constructive opinion about our hotel. We are sorry, that during Your stay no one cleaned Your room. Our chambermaid's are obliged to check the rooms everyday. We will make sure that it will not happen again. We also change towels every 3rd day of stay but if there is a need we can do it on Your request. We apologise for any inconvenience. Please remember that any inconvenience during Your stay should be immediately reported to reception in order to fix it asap. Looking forward to Your next stay. Greetings from sunny Szczawnica
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Kiwi_Ant wrote a review Mar 2017
London, United Kingdom34 contributions27 helpful votes
Clean, functional and perfectly adequate we were not unhappy with this hotel. In fairness the expectations of the typical Polish guest are lower than mine as a foreigner, but knowing this I wasn't disappointed with any aspect of the hotel. Lacking any real character, except some nice old photos of the area in the hallways it could be a hotel anywhere in Poland. I would agree with previous reviewers on two points: 1) Avoid room one as it is next to the space where parties and events are held. This was the case when we stayed and we were thankful of having a room on the second floor (although some noise still filtered up through the stairwell). 2) The staff are helpful and polite, but ironically not a lot of smiles on offer in contradiction to the name of the hotel. We weren't expecting anymore as this is not unusual in Poland where customer service does not extend beyond civility. Overall an okay place for a brief stay, but I would seek out somewhere with a bit more of the mountain character for a longer stay.
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Date of stay: March 2017Trip type: Traveled
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kikodlak wrote a review Jan 2017
Zurich, Switzerland6 contributions1 helpful vote
Although the room (room no. 1) needs an design upgrade, it was a clean and comfortable room. Both breakfast and lunch were very tasty. The spa service in basement is very poor: the massage room is very cold, and the old dark-haired lady working downstairs enjoys making things impossible. She made us feel like we were constantly intruding or bothering her. She did not let us enter the sauna during opening hours.
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Date of stay: December 2016
Value
Rooms
Service
Trip type: Traveled
Room Tip: Try to avoid the room no. 1, which is next to the social room that is very lively at night.
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Response from HotelSmile, Kierownik ds. gości at Smile Hotel
Responded Feb 18, 2017
Thanks for your feedback. This is an important review. We are planning the expansion of SPA and transfer it to a higher floor. I hope that next time You will be more satisfied. Best regardes.
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Cees J wrote a review Oct 2016
Eindhoven, The Netherlands94 contributions62 helpful votes
The strangest thing about the Smile hotel is: there are no smiles. The staff, from reception to bar to restaurant, have made sulkiness their trademark. Understandably. The hotel has little to smile about. The rooms are basic. Bathrooms were recently redone, but the showerhead in the bathroom was fixed at a height of 3ft. The food in the restaurant was bland and there was only instant coffee available for breakfast. When booking, check and make sure there are no parties going on. On one of the nights of my stay, two different disco’s at full volume made sleep absolutely impossible until 2am.
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Date of stay: September 2016
Value
Rooms
Service
Trip type: Traveled
1 Helpful vote
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Robert N wrote a review Jul 2016
1 contribution
Very close to perfection. Friendly, clean and close enough to the local town. We traveled with a 2.5 year old. Tried to put to single beds together but was uncomfortable due to the style of beds. Good place to use as a base to see the local beautiful sites. Would go a again.
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Date of stay: July 2016Trip type: Traveled
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tzd60820 wrote a review Sep 2015
Vancouver, Washington361 contributions240 helpful votes
We stopped for a lunch there because of the roadways signs advertising crepes. At that time in the center of Szczawnica was a huge crowd of people everywhere, but this place being at the beginning of the town was empty. Their crepes were made in a very interesting way ~ they were closed on the outside edges making this a large "pierog" fried outside. They were very tasty, and we really enjoyed the meal there.
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Date of stay: July 2015Trip type: Traveled
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PRICE RANGE
$61 - $94 (Based on Average Rates for a Standard Room)
LOCATION
PolandSouthern PolandLesser Poland ProvinceSzczawnica
NUMBER OF ROOMS
41
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Frequently Asked Questions about Smile Hotel
Which popular attractions are close to Smile Hotel?
Nearby attractions include Sokolica (0.7 miles), Pieniny National Park - Information Center (0.5 miles), and Galeria Sztuki Ludowej i Rekodzieła "Krzywa Jabłonka" (0.6 miles).
What are some of the property amenities at Smile Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Smile Hotel?
Guests can enjoy an on-site restaurant, a lounge, and an outdoor dining area during their stay.
Is parking available at Smile Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Smile Hotel?
Conveniently located restaurants include Schronisko Orlica - Restaurant, U Zosi, and Karczma u Madejów.
Are there opportunities to exercise at Smile Hotel?
Yes, guests have access to a fitness center and a sauna during their stay.
Is Smile Hotel located near the city center?
Yes, it is 0.9 miles away from the center of Szczawnica.
Does Smile Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Smile Hotel?
The staff speaks multiple languages, including English and Polish.
Are there any historical sites close to Smile Hotel?
Many travelers enjoy visiting Dworek Goscinny (1.7 miles).
Is Smile Hotel accessible?
Yes, it offers reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.