Mlyn Jacka Hotel & Spa
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About
Everyone needs a place to lay their weary head. For travelers visiting Wadowice, Mlyn Jacka Hotel & Spa is an excellent choice for rest and rejuvenation.
Rooms at Mlyn Jacka Hotel & Spa provide air conditioning and a minibar, and guests can stay connected with free wifi.
In addition, while staying at Mlyn Jacka Hotel & Spa guests have access to room service. You can also enjoy a pool and free breakfast. Need a place to park? Free parking is available at Mlyn Jacka Hotel & Spa.
For those interested in checking out popular landmarks while visiting Wadowice, Mlyn Jacka Hotel & Spa is located a short distance from John Paul II Square in Wadowice (2.2 mi) and Family Home of John Paul II (2.2 mi).
Travelers looking for Mediterranean restaurants can head to Pestka Restaurant or Happy Salad Restaurant Wadowice.
Whether you’re traveling for business, pleasure or both, Mlyn Jacka Hotel & Spa is sure to make your visit to Wadowice one worth remembering.
Location
Reviews
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The food was good, but nothing crazy.
The pool is quite large, so you can swim. Separately, a large jacuzzi and a small swimming pool for children. The saunas are open a little late and the Russian tub is also open.
You can play bowling for an additional fee, but there are no balls available. There are three lanes, and there's no choice in the balls, so there's not much to throw. The hotel should invest more and buy balls so that guests who pay for this attraction can enjoy the game.
Overall, I can recommend the hotel and have a nice time there and in the surrounding area as well.
Upon arrival, the same lady without greeting or smile with a stone face announced that the waiting time for food will be very long because they are currently serving reservations of 30 people! I ask her if she could not tell me this on the phone?! So I could decide ealier if i wanna book and wait or go somewhere else? She did not answer anything!!!!...
It was a waste of time to go there and so effectively put me off eating there because it looked like they just couldn't cope!!!
Restaurant staff to be replaced or trained in customer service. If you are coming from far away better choose a restaurant in Krakow super service and great service we found in the hotel restaurant H15 prices and service revelation.
They have obviously tried to keep a lot of the original brickwork & machinery of the place but all the light fittings have wires exposed which spoils the look a little in the bar and restaurant area.
The staff all appear very aloof, not at all friendly and they are not attentive to guests needs. We were made to feel like we were an inconvenience.
This hotel doesn't give the impression they want to look after their guests. There are no helpful welcome packs with information in your rooms. There is some info on the TV screen but unless you are Polish you can't understand it so have to use Google translate but even then the info is very sparse and not very helpful. The rooms are not too bad. We stayed in a family room. It was small. The beds were awful. It was like sleeping on trampolines and the mattresses wouldn't stay on the bed frame. The bed linen was stained. Coffee/tea wasn't refilled and the air conditioning was useless! It was extremely hot weather and our room was so hot. We had booked for breakfast each morning. It varied each day but you could always guarantee dry bread, dry pastries/cake and staff were very slow refilling when food and cutlery items were low.
It was nice to relax in the whirlpool and have a swim in the pool but the area is very small and the floors get very slippy. We were told dressing gowns & slippers would be available to us ... they weren't. All in all our stay was sadly disappointing.
The wellness center is clean, there is a large indoor jacuzzi, although the water in it is quite cold for a jacuzzi. The water in the pool is just right. There is a hot tub outside. 3 Saunas.
The only BIG MINUS IS THE DINNER (Swedish table). I DO NOT RECOMMEND. No value for money (PLN 90 per person). One salad, plain potatoes, dry rice, water vegetables, pasta in a bad sauce, 2 types of meat (pork in sauce and chicken) and potato dumplings with cracklings. Only water for drinks. And for dessert, only 1 type of cake. After eating à la carte dishes that were elegantly and tasty, we felt cheated at dinner.
The staff tried to compensate for our disappointment by serving dessert, but the taste remained.
Morning buffet had a lot of choices. Very happy especially with handmade products.
Highly recommend
But Christmas Eve was disaster, for so many reasons.
The manager compensated to me so I am going to leave at that but actually if owners read that she is the one to change as hotel needs new manager and new head chef. Food was disaster throughout and Christmas Eve was awful!
Otherwise everyone in the hotel is fab, receptionist are so helpful so as waitresses as they try so much and they do all they can to deal with such a disaster about food in 4* hotel. When there same and absolutely same thing every breakfast plus is so little!!!!!!!!!!!!!! And dinners again so little choice abs every day the same!!!!!!!!!
For hotel manager, complete disaster!!!!!!!!!! During Christmas Eve no even live music while we were waiting for 1,5 hour for food
And she disappeared, had to be called to react for disaster of Christmas Eve and even asked to do as compensation as I ended up having salmon on last day salad and my kids dry bread as there was nothing else. I had to ask her to react.
Thankfully she did so that’s good
But I think she was more concentrated to simply spend Christmas Eve somewhere and not responding to anything as she turned up at the end which I appreciate that she reacted but she didn’t as simply drunk
So if any owners read this then head of kitchen and this lady that she says is manager is to be changed if you want to prosper
Good luck
"Apartment with the view on the garden is just amazing (nice atmosphere with wooden elements and great sights)"Read full review
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