No one at reception when we arrived. The room had been booked for us by our hosts. The room has 4 windows with curtains on only one. The tap on the sink is broken along with the lid of the bin. The room wasn’t turned when we went out. We asked about the pool and the woman pointed at the lake. The sauna wasn’t in use - these are advertised on their website. The staff are reluctant to engage or attempt to help as our Lithuanian / Polish /Russian is non existent - even with the help of google translate! This hotel could be a goldmine - it just needs to be a little friendlier and not sell what isn’t there!…
we stopped off for a late lunch, it is a great spot on the lake and wonderful to see the sunset. Goo food and prices..would go again. Also in this case it was really helpful that it had wheelchair access which many places don't offer.
Our room was large with a king-size bed, very clean wet room style bathroom. Very friendly staff. Nice food at a great price. I'm going to give this venue 5* for my experience. I highly recommend this hotel and will use it again.
Nice hotel in Trakai. Beautiful place inside the nature. Right in front of a lake. The room was clean but we speak about a two star hotel. Breakfast was traditional with eggs, ham and cheese. Coffee is horrible. However a good stay. Trakai is wonderful.
Staff is awful, no hot water at rooms 2 of 3 days if our visit, no conditioner. There is nobody waiting for you at registration desk. We have been there just because there were no other places at all. Avoid it and it will not disappoint you. Cheers