Our 7 years old kid was checking the desserts in the fridge and on her way back to the table she was almost hit by a waitress who then aggressively told her to go back to the table. It was really not the child fault. I then asked to have a word with her but she pretended not to speak English. I asked to call her colleague (with whom I was speaking English before) who aggressively said (in Czech, which I can understand but not rea speak) “We are in the Czech Republic, you must speak Czech!”. I continued in English, calmly as there were also other guests around, saying that his colleague had been unnecessarily rude and aggressive and he said that I was being aggressive to him (my voice was calm and low) and that he would be calling the police. He added, asking my Slovak friend, if “since I was not tall I had the need to compensate”. I have rarely witnessed such a pointless and unprovoked aggressiveness and rudeness. We reported the staff behavior to the manager who, on the contrary, was a very nice and understanding lady. I know that it is not easy to find employees in the Czech Republic, but people like those waiters will do more damage to the business. And it is a pity because the place has potential. …
Friendly staff, served meal far above average in Spindleruv Mlyn both in price and quality. Meal presentation and taste was excellent and it was really enough as for quantity :-) I was really surprised. I warmly reccommend to visit, great cuisine and a perfect service for a very affordable price. I was not accomodated in the hotel, but the restaurant services were perfect.
Very rustic style ski resort restaurant. There was a large party of motor bikers at an adjacent table but other than that the place was quiet, not particularly atmospheric. The food and service were fine, the menu mainly consisted of local dishes. Nothing special but certainly fine for a bite to eat and a beer after a hard days walking.
The nine of us were staying elsewhere, but had lunch nearly every day at Jelinek during our week stay in August. The staff were very friendly and the food great as well as adaptable: big lunch for hungry teenagers, food to share for little ones, something light for us oldies (try their fried cheese: a Czech speciality). From the veranda we could watch the world go by,
We came here to drink only coffee at the restaurant and the waitress was very bad ! And racist to Arabs and muslims I believe! They gave us the menu keeping us waiting for long time to take the order and when it came the coffee tasted like pickles!! Very very bad taste and they were not smiling at all and not giving us attention, we asked for the bell to pay and the waitress shouted from where she stand and said you go there and pay!! She could say it politely! And if we knew or if it was written anywhere in the restaurant we would go and pay for something tastes very bad