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Okružní 183, Spindleruv Mlyn, Krkonose National Park 543 51 Czech Republic
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Traveler (28)
Dining (5)
Room & Suite (2)

About

#1 of 80 B&Bs / Inns in Spindleruv Mlyn
Location
4.9
Cleanliness
4.6
Service
4.5
Value
4.2
BOUTIQUE HOTEL GRAND*** ŠPINDLERŮV MLÝN The Hotel Grand is a very nice hotel and thanks to its location is one of the most visited hotels in Špindlerův Mlýn. You will find the newly reconstructed hotel right in the town centre, thanks to its location is an ideal place for sporting and social activities in the wintertime and also summer time. We can´t forget to mention beautiful views over the town centre and panorama over the mountain Medvědín. Hotel offers 14 luxury rooms with internet connection. It is an ideal place for skiing in the winter and also cycling in the summer. There are waiting for you 8 double rooms, 4 double rooms with extra bed and 2 attic apartments. There is new and elegant restaurant "V Uličce" situated in the ground floor of the hotel and since 2018 we offer a brand new Spa Relax Centre.
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Property amenities
Free High Speed Internet (WiFi)
Hot tub
Sauna
Free breakfast
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Spa
Wifi
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Non-smoking hotel
Laundry service
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Room features
Room service
Safe
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Centrally Located
Mid-range
Languages Spoken
Czech

Location

Full view
79Somewhat walkable
Grade: 79 out of 100
24Restaurantswithin 0.3 miles
3Attractionswithin 0.3 miles
78Reviews0Q+A4Room tips
Traveler rating
  • 50
  • 16
  • 9
  • 1
  • 2
Time of year
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Luke H wrote a review Sep 2020
Warsaw, Poland2 contributions
I cannot say anything positive about some of the staff at the reception desk, which was not only uncooperative but just plain rude to the paying customer. On our first visit, me and my wife booked a massage service, an hour each, scheduled later in the day. That visit went fine, and the person getting our booking was very kind and helpful. Unfortunately the shift apparently already changed when we arrived again for our massage. We appeared at the reception desk about 10 minutes early, and the new person we met there quite harshly instructed us to sit in the corner until the time was exactly right. In the meantime we were asked several questions, while the staff was repeatedly switching to German, although it was clear from the start that we prefer communicating in English. But the most unexpected happened only after my wife was asked to follow to the massage room. After just a few minutes later, as I was waiting in the corner for my turn, I was ordered by the desk staff to leave the premises, because the reception needed to be closed and locked (the staff had to leave for some reason). I had to wait out an entire hour on the street, waiting my turn for the massage. Finally, I resorted to visiting a bar across the street. When my wife retuned, I warned her about this strange situation, being worried about her safety - at that time (around 8 PM) it was already dark outside and the street was empty. I was ready to cancel my turn and just leave, but she did not believe me at first and insisted I should go with my scheduled visit. After I had my turn for the massage, I learned from my wife that she also was asked by the same staff member to leave the hotel (exactly as I had warned her this might happen). What an appalling behaviour towards a woman! Fortunately my wife had the fortitude to strongly protest against being thrown out into a dark street and had to endure the dubious pleasure of sitting out my massage in some wet and steamy corner of the hotel corridor, next to the sauna entrance, where she was ordered to wait instead. Is this the company policy to treat non-residents in such a degrading manner? I definitely recommend finding an accommodation elsewhere, not to risk to experience such an awful treatment in this place. Regarding the massage service itself, it was done professionally and with great care and attention. And this is the only reason I'm giving two stars instead of just one. Such a shame to ruin the effort by an unprofessional co-worker at the reception desk!
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Date of stay: September 2020
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Ingrid Kristine K wrote a review Mar 2020
Hobol Municipality, Norway39 contributions4 helpful votes
We stayed 5 nights at this hotel and we left it with a good feeling. Why? The room was clean and cosy, and the bed was not to hard or soft but perfect, the staff was helpful and always smiling. The hotel had a perfect location not far from skibus who took us to some fine skiareas. After a day with skiing we tried the hotel spa with jacuzzi and finland sauna and relaxing area. Just perfekt! We also liked the breakfast. It had everything we like to eat, and we also had a great evening dinner here with local food but still modern. We can recommend this hotel. We will come back another time.
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Date of stay: March 2020
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Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Petra G, Vlastník at Hotel Grand
Responded Mar 11, 2020
Dear Kristine K, thank you very much for your perfect recommendation. We are pleased that you enjoyed your stay our Hotel Grand. We hope that you visit us again soon. Best Regards, Petra Gottfried Hotel manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jiří V wrote a review Mar 2020
London, United Kingdom1 contribution
Without doubt one of the favorite hotels I stayed during my time in Spindleruv Mlyn! Upon arrival we were warmly welcomed by the staff especially lovely receptionist Nicol. She was very friendly and helpful shoving us main attractions of the town. Me and my wife enjoyed staying in our luxury room with Hotel Spa tuned in relaxing music we appreciated a lot! The restaurant staff was very flexible and the restaurant cook deserves a special thanks for delicious cakes. We had two great evenings here, which obviously also added up to the experience.
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Date of stay: March 2020
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Petra G, Vlastník at Hotel Grand
Responded Mar 11, 2020
Dear Saharin, Thank you for a nice review :) Satisfied guests are always the best reward for us. We will be very pleased if you visit our hotel again. Have a good time. Sincerely, Petra Gottfried, Hotel Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Andrew Trovaioli wrote a review Jan 2020
London, United Kingdom22 contributions35 helpful votes
+1
Fantastic hotel in this spectacular resort hidden in Czech mountains with its fantastic staff in an ideal location, breakfast always plentiful and a good choice. My experience with Hotel Grand always exceeds our expectations! It’s our 8th visit! All the amenities at the property are first class but it’s the staff what really makes it enjoyable. They are all friendly, professional, and most importantly accommodating whenever we need assistance, and of any sort. I would not hesitate to recommend Hotel Grand’s 3-Star as your first choice for accommodation when visiting Spinderluv Mlyn. A big thank you goes out to the GM Tomas, Alena and it’s entire staff. A home away from home...and always hard to leave. We will be back, and perhaps so should you.
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Date of stay: January 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Petra G, Vlastník at Hotel Grand
Responded Mar 11, 2020
Dear Globetrotter, thank you very much for your nice review and recommendation. We are pleased that you are enjoying the stay at Hotel Grand. We hope that you visit us again soon. Best Regards, Petra Gottfried Hotel manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
el_BUZ0 wrote a review Jan 2020
Western Poland, Poland93 contributions54 helpful votes
Nice small hotel with good small wellness area. If you want to go wellness area more than once you have to pay. Hery good location. Close to ski bus stop and restaurants. Room clean. In general but to expensive.
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Petra G, Vlastník at Hotel Grand
Responded Mar 11, 2020
Dear al_BUZO, thank you so much for your great review. It is a nice pleasure to hear that you were satisfied with your stay at our hotel. Best Regards, Petra Gottfried, Hotel manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Adam K wrote a review Aug 2019
Prague, Czech Republic4 contributions
Cozy clean place with the best breakfast in Špindlerův Mlýn. I do recommend to visit the brand new spa. Public transport that will take you to the ski slopes is just 3 minutes walk so you can leave your car at the hotel.
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Date of stay: March 2019
Location
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Petra G, Vlastník at Hotel Grand
Responded Oct 2, 2019
Dear Adam, thank you very much for your kind words. We are glad that your group enjoyed stay at our hotel. Hope we can welcome you again very soon. With kind regards, Petra Gottfried, general manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
meirion h wrote a review Feb 2019
Mlada Boleslav, Czech Republic40 contributions12 helpful votes
14 of us stayed at the Grand last week, I wish to thank Tomas and his team for a fantastic stay, the food in the restaurant was 1st class, and we were well looked after by Standa the waiter and his 2 colleagues A must place to stay with lovely rooms and a great wellness centre. Special thanks to Alena reservation manager who always helps us out on group bookings.
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Date of stay: January 2019
Location
Service
Sleep Quality
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from PetraGottfried, Vlastník at Hotel Grand
Responded Apr 2, 2019
Dear Meirion, thank you very much for your kind words. We are glad that your group enjoyed stay at our hotel. Hope we can welcome you again very soon. With kind regards, Petra Gottfried, general manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Joost H wrote a review Dec 2018
1 contribution
Good hotel, good location: ski bus close around 30 Meters, in the centrum of the village, the restaurant is good! Good breakfast, good service, they arrange some excursion if you want. They good talk English.... actually no mines points.
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Date of stay: December 2018Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Petra S, Vlastník at Hotel Grand
Responded Mar 30, 2019
Thank you :) It is nice to hear.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lucie B wrote a review Oct 2018
9 contributions6 helpful votes
Went to visit Špindlerův Mlýn with my partner and stayed in Hotel Grand for a night and really wished we stayed longer. The location is perfect. The hotel has it's own (and free) parking space. Staff is very friendly and helpful. There is an amazing spa and wellness centre in the hotel for free as well. Everything was very nice and very clean! The restaurant is also great and serves traditional Czech food and beer. Rooms are nice with balcony and beautiful views and bed is comfortable. Breakfast also included in price. Everything was perfect.
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Date of stay: September 2018
Rooms
Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Petra G, Vlastník at Hotel Grand
Responded Apr 29, 2019
Dear Lucie, thank you very much for your kind words. We are glad that you enjoyed your stay at our hotel. Hope we can welcome you again very soon. With kind regards, Petra Gottfried, general manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lilach wrote a review Aug 2018
San Cristobal de las Casas, Mexico43 contributions24 helpful votes
We like the restaurant in this hotel for dinner, food very tasty and service pleasant and professional The “only “ problem is the big portion 🤪 Of every course Very much recommend for dinner and especially for hungry people
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Date of stay: August 2018Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Petra G, Vlastník at Hotel Grand
Responded Apr 29, 2019
Dear G5795FU_, thank you very much for your kind words. We are glad that you enjoyed your visit to our restaurant. Hope we can welcome you again very soon. With kind regards, Petra Gottfried, general manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$70 - $106 (Based on Average Rates for a Standard Room)
LOCATION
Czech RepublicBohemiaKrkonose National ParkSpindleruv Mlyn
NUMBER OF ROOMS
14
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HOTEL GRAND $67 ($̶7̶2̶) - Prices & Reviews - Spindleruv Mlyn, Czech Republic

Frequently Asked Questions about Hotel Grand
Which popular attractions are close to Hotel Grand?
Nearby attractions include SnowMonkey Ski & Snb School & Rental (0.06 miles), Bobova draha Spindleruv Mlyn (0.2 miles), and Music Club Nova Dolska (0.09 miles).
What are some of the property amenities at Hotel Grand?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at Hotel Grand?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Hotel Grand?
Conveniently located restaurants include Bakchus - Steak Restaurant & Cafe, Lomnice Restaurant, and Lebeda.
Are there opportunities to exercise at Hotel Grand?
Yes, guests have access to a sauna during their stay.
Does Hotel Grand have airport transportation?
Yes, Hotel Grand offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Hotel Grand located near the city center?
Yes, it is 0.06 miles away from the center of Spindleruv Mlyn.
Are pets allowed at Hotel Grand?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.