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Royal Square Hotel & Suites

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Kalku iela 3a, Riga 1050 Latvia
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Traveler (210)
Room & Suite (41)
Dining (26)

About

#74 of 117 hotels in Riga
Location
Cleanliness
Service
Value
Charming five star Royal Square Hotel & Suites is situated in the main street of the Old Town of Riga with the convenience of an international airport just 15 km away. Is ideally located for those who want to relax, explore or do business.Facilities and services meet the needs of today’s traveler - the rooms are spacious and bright, fully furnished in European style with a private sauna and natural fireplace in suites.The fine dining restaurant Desiderata, where you can taste gourmet menu, will be at your service. The Royal Square Hotel & Suites your home in Riga with comfort in heart of Riga.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Free breakfast
Bicycle rental
Children Activities (Kid / Family Friendly)
Airport transportation
Meeting rooms
Fax / photocopying
Paid public parking nearby
Wifi
Bar / lounge
Restaurant
Breakfast buffet
Breakfast in the room
Car hire
Baggage storage
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Air conditioning
Housekeeping
Room service
Safe
Iron
Minibar
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Centrally Located
Languages Spoken
English, Russian, Latvian
362Reviews5Q+A52Room tips

Reviews

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Barriej2000 wrote a review Feb 2020
Stalbridge11 contributions5 helpful votes
please take some time to read this. Everything is 100% true. We booked one of the suites through Booking.com all looked good. On arrival I was asked to pay cash as the card machine was not working (which I stupidly did). We went up to our room which was very dated but we thought ok two nights we’ll put up with it. My good lady went for a shower after our travels which is when our issues started. The smell was horrendous so I went to reception to see what they could do. I was told it would be sorted out. We went for dinner and returned to be told it was all repaired, which it certainly was not! Someone had been into the room and sprayed air freshener and that was it! So back to reception where I was told it would be best if I stayed somewhere else!!! I thought it was a joke! But no there was no offer of another room so I needed to find somewhere else to stay. At this point I was told that the banking for the day had been done and I would have to come back tomorrow for a full refund, I was not happy but I eventually agreed. The following day it was a different member of staff and a different story. I was told I needed to leave my bank details and the money would be put into my account in the next two days. Luckily enough we were in Latvia for a week so after a long stand off and numerous promises again I reluctantly agreed. We returned to the capital three days later and still no money so back to the hotel to be fobbed off some more. I asked to see a manager on every visit but no one was ever available to see me. To cut a very long story short I visited the hotel at least six times over the next three days to be told that there was no manager or manageress to speak to me. I was asked to leave on two occasions and I asked them to call security or the police I did mind which they did neither. Eventually my good lady who is Latvian said we should leave as we were getting nowhere which again reluctantly I did. So we thought we would speak to Booking.com to see if they could help mediate between us. Initially they we reasonably helpful and said they would speak to the hotel which I think they did. Only to be told that I needed to have proof we were offered a full refund by the hotel. And there was nothing they could or were willing to do. Again I asked for any of the mangers/manageresses details again no help. I have since emailed the hotel from different addresses trying to get a name of someone I could speak to again no joy so it looks like the big company’s win. Nowhere else to turn to. Please please please do not get ripped of by either The Royal Square hotel or Booking.com they are both crooks shame on you both!!
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Date of stay: January 2020Trip type: Traveled as a couple
2 Helpful votes
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Rosita P wrote a review Feb 2020
6 contributions2 helpful votes
Hotel have 5 stars, but I don't know why. We had business class room with one big bed, but the bed was with two separate pads and two bedsheets. TV not connected very good. Safe box not works. Room wasn't clean as it must be. Breakfast a little bit poor. Staff friendly and speak in english, location very good.
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Date of stay: February 2020Trip type: Traveled as a couple
2 Helpful votes
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Sightseer154158 wrote a review Dec 2019
Tallinn, Estonia1 contribution
Overall service experience was very poor. The guy at reception didnt know what to do at all, so immediately started to call for help. Couldnt figure out that we booked 3 rooms, finally we stayed in lobby for 45 minutes to get our rooms and there were no other guests. The entrance and the lobby are very uninviting - dark, as you dont know whether this hotel is open or not. There were almost no other guests except us, just 4 people at the breakfest. No lobby bar :(. If your room opens to the street its very loud as people have parties around. The room was ok though, breakfest was also good. Just this overall atmosphere was not pleasant somehow.
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Date of stay: November 2019
Rooms
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Trip type: Traveled on business
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Sheena Margaret B wrote a review Dec 2019
7 contributions3 helpful votes
Good location central to Riga Old Town and beds were comfy but the hotel is definitely not 5 star. The rooms are more 3-4 star standard, the reception is dark and uninviting and the noise from the streets can get quite loud in the early hours of the morning. All in all a good stay but not true to rating.
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Date of stay: November 2019
Rooms
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1 Helpful vote
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Esko N wrote a review Nov 2019
Espoo, Finland3 contributions3 helpful votes
Location is perfect and clean rooms, but all the rest doesn't work at all. No personell available giving keys to wrong room, heating does not work. Restaurants closed etc. If you come by car they ask 25€ cash for parking.
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Date of stay: November 2019Trip type: Traveled on business
1 Helpful vote
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PRICE RANGE
$39 - $162 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
royal square hotel and suites, royal square hotel riga
LOCATION
LatviaRiga RegionRiga
NUMBER OF ROOMS
31
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Frequently Asked Questions about Royal Square Hotel & Suites
Which popular attractions are close to Royal Square Hotel & Suites?
Nearby attractions include OldTown Archery Riga (0.05 miles), Old City Riga (Vecriga) (0.05 miles), and Jauniela (0.09 miles).
What are some of the property amenities at Royal Square Hotel & Suites?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Royal Square Hotel & Suites?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Royal Square Hotel & Suites?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Royal Square Hotel & Suites?
Yes, a parking garage, paid public parking nearby, and secured parking are available to guests.
What are some restaurants close to Royal Square Hotel & Suites?
Conveniently located restaurants include Crumble Cake, Gastro Pub Riga Duvel's, and FAT CAT eklernica.
Does Royal Square Hotel & Suites have an airport shuttle?
Yes, Royal Square Hotel & Suites offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Royal Square Hotel & Suites located near the city center?
Yes, it is 0.01 miles away from the center of Riga.
Are any cleaning services offered at Royal Square Hotel & Suites?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Royal Square Hotel & Suites?
The staff speaks multiple languages, including English, Russian, and Latvian.
Are there any historical sites close to Royal Square Hotel & Suites?
Many travelers enjoy visiting Vermanes Garden (0.5 miles), House of the Black Heads (0.08 miles), and Livu Square (0.1 miles).