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Grand Palace Hotel

Travelers' Choice award winner
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Grand Palace Hotel
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481 Reviews from our TripAdvisor Community

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Showing 294: English reviews
A TripAdvisor Member
5 of 5 stars Reviewed yesterday NEW via mobile

We are small family of three who enjoyed the stay in GP already second time in a row! Grand Palace Hotel offers delicious and rich breakfast menu, comfy beds and big rooms. It is right in the Riga center and in walking distance to museums and restaurants. Kids menu is great and filling. The staff is very nice, offered us... More 

Helpful?
Thank A TripAdvisor Member
Sweden
3 of 5 stars Reviewed 2 days ago NEW

Wish the hotel could upgrade the public areas and the restaurant. Such nice rooms but the ambiance in the public areas are terrible and it is evident with the lack of restaurant guests that something needs to be done in order to compete with the great alternatives in Riga

Review collected in partnership with The Leading Hotels of the World

Helpful?
Thank Peter T
Level Contributor
42 reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

First of all I'd like to add that we did not stay at the Grand Palace Hotel. After our visit I regret that we didnt. We booked for a saturday dinner on the summer terrace and it was wonderful! The food is of very high quality, pricing is spot on... Not cheap, but high prices with high quality. The service... More 

Helpful?
Thank Marcus W
GrandPalaceRiga, Public Relations Manager at Grand Palace Hotel, responded to this review

Dear Marcus W, What a amazing review! Our restaurant and kitchen team was thrilled to hear that their work was noticed and rated so high. Being a small part of our guests memories is something what makes as very proud. And your recommendation means a lot to all of us! We truly hope to see you returning soon and next... More 

Kiev, Ukraine
Level Contributor
86 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
5 of 5 stars Reviewed 1 week ago

We were visiting Riga for few days in July to celebrate my birthday. Did book 2 rooms (for us and our friends). Before arrival I did write to the hotel and being Leading Club member as well as celebrating special occasion did ask for nice upgrade. To the hotel's credit they did reply really quick informing that they took note... More 

Helpful?
1 Thank VitaliyS
GrandPalaceRiga, Public Relations Manager at Grand Palace Hotel, responded to this review

Dear VitaliyS, We are so happy to hear that we exceeded you expectations. And thank you for recognizing our Front office team. That is wonderful and it sounds like an amazing two days in Riga and Grand Palace Hotel! We hope to welcome you back soon. Best regards, Liva More 

Helsinki, Finland
Level Contributor
52 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed 3 weeks ago

One of the best hotels in Riga. Very friendly and professional service. Rooms are of high quality, nicely refurbished and with everything that you expect from a hotel at this level. Breakfast is good, although you need to pay extra for freshly squeezed juice which sounds a bit odd at this price level. Only minus is wifi, which seems not... More 

Helpful?
1 Thank Reissuun
GrandPalaceRiga, Public Relations Manager at Grand Palace Hotel, responded to this review

Dear Reissuun, Thank you for your latest review on TripAdvisor! It's highly appreciated that you have noticed our professional and friendly service as well as comfortable and nicely refurbished rooms. I am sorry to hear that the wifi was not working properly during your stay, please be informed that our IT specialists has checked the system to escape such a... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Excellent service attitude within the employees shows to me that this hotel has a strong and competent management. I travel often and always in 5 star hotels. This was an exceptional experience and I felt that more or less everything was prepared for you and everything was possible in this hotel.

Review collected in partnership with The Leading Hotels of the World

Helpful?
Thank Dr_Alexander_III
GrandPalaceRiga, Public Relations Manager at Grand Palace Hotel, responded to this review

Dear Dr_Alexander_III, Thank you for taking time to share your recent stay. It’s wonderful to hear that you enjoyed your time with us. It is the best compliment ever, that we were able to feel you so exceptional. We hope to have you back soon. Best regards, Liva More 

Innsbruck
Level Contributor
56 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We stayed there for 2 nights. Most enjoyable for several reasons: 1.GREAT location only minutes from the town center 2. Very friendly and helpful staff 3. Very nice and comfortable rooms. Only drawbacks: 1. Very little space in the cupboard to hang things ( plenty of drawers though) 2. Same in the very nice bathroom. No space to put things.... More 

Helpful?
Thank UrsulaHans
GrandPalaceRiga, Public Relations Manager at Grand Palace Hotel, responded to this review

Dear UrsulaHans, Thank you for choosing the Grand Palace Hotel for your 2 day visit in Riga. We truly agree that our location is amazing. And our staff will be happy to hear that their good work was noticed. I am sorry to hear about your experience with parking, and I wish we could have a talk during you were... More 

West Palm Beach, Florida
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

We traveled as a family group consisting of seven, including three boys aged 8, 9 and 11. We had three rooms for three nights and four days. The rooms were fine and the service was superb. There is no question, that the hotel's location is outstanding. I highly recommend this hotel except for the bar where there is smell of... More 

Helpful?
Thank jhlivens
GrandPalaceRiga, Public Relations Manager at Grand Palace Hotel, responded to this review

Dear jhlivens, Thank you for taking time to share your recent stay. It was our pleasure to accommodate all your wonderful family at Grand Palace Hotel. Our location makes getting anywhere in the city convenient. We love to hear that you enjoyed your stay and that you were able to enjoy the hotel in its entirety. I am sorry to... More 

Boston, Massachusetts
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We were visiting Latvia and wanted to stay at a quality hotel and this one is amazing. The room was great and included lots of space. The staff was also first rate and extremely responsive. The location is extremely walkable to many of the sites and cafes in old town Riga. Others had complained about lack of water and not... More 

Helpful?
1 Thank Jay L
GrandPalaceRiga, Public Relations Manager at Grand Palace Hotel, responded to this review

Dear Jay L, What a amazing review! We are very honored to hear that our property reached your expectations and you experienced so many positive emotions. Thank you for recognizing our hard work. Your opinion is invaluable. Please allow me to assist you with your stay. We look forward to having you back. Best regards, Liva Laivina liva@grandpalaceriga.com More 

Guernsey, United Kingdom
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed July 19, 2016

We chose this for it's location, we will return for the great service and food had a great room with good bed, great bathroom. Rooms are not huge but good for Europe. Food was brilliant. Hotel looks very clean and new could find no fault with the hotel anywhere. Love the glass ceiling over the dining room.

Helpful?
Thank Mike F
GrandPalaceRiga, Public Relations Manager at Grand Palace Hotel, responded to this review

Dear Mike F, Our location is absolutely unmatched. We are just steps away from the best shopping, dining and boutiques that Riga has to offer. We take great pride in our service standards and we thank you for recognizing that. And our Chef will be thrilled to find out your thoughts about food he makes! We look forward to your... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
SUITE Restaurant & Lounge
SUITE Restaurant & Lounge
Cuisines: European, Asian
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Business Center with Internet Access
  • Laundry Service
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Voted as Latvia's Leading Hotel for 8 years, the magnificent Grand Palace Hotel is located in the quiet centre of the historical Old Town of Riga. It is surrounded by prestigious UNESCO World Heritage monuments, central to major tourism objects, shopping streets, offices, embassies and banks. The hotel is the only member of "The Leading Hotels of the World" and "Virtuoso" in Latvia. In May 2015 the official rating for the hotel has been upgraded from 5-star to 5-star Superior. ... more   less 

Additional Information about Grand Palace Hotel

Address: Pils iela 12, Riga 1050, Latvia
Location: Latvia > Riga Region > Riga
Price Range: $155 - $283 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Palace Hotel 5*
Number of rooms: 56
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Hotels.com, DerbySoft Ltd Shanghai HQ, Hotwire, Travelocity, Odigeo, Expedia and Priceline so you can book your Grand Palace Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Grand Palace Riga
Hotel Grand Palace
Hotel Style:
#3 Family Hotel in Riga
#3 Business Hotel in Riga
#4 Romantic Hotel in Riga
#16 Luxury Hotel in Riga
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