Rixwell Old Riga Palace Hotel
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About
#62 of 346 hotels in Riga
Location
4.5
Cleanliness
4.3
Service
4.1
Value
4.2
Escape the hustle and bustle of the City Center and discover the hidden gem of Riga - Rixwell Old Riga Palace Hotel. Tucked away in a tranquil street of the enchanting Old Town, our 6-story Art Deco building welcomes you with its timeless charm and elegance. Immerse yourself in a world of sophistication as you step into one of our 116 beautifully decorated rooms. Each room exudes a sense of romance and comfort, making it an ideal choice for both leisure and business travelers. Adorned with classical furniture and antique items, our rooms offer a unique blend of old-world charm and modern convenience. With a capacity to accommodate 200 guests, our hotel is perfect for intimate gatherings, special occasions, or corporate events. Whether you're seeking a romantic getaway or a productive business trip, Rixwell Old Riga Palace Hotel is the ultimate destination. Our prime location allows you to experience the best of both worlds. Enjoy the tranquility of our quiet street while being just a stone's throw away from the vibrant sights and sounds of the Old Town. Immerse yourself in the rich history, culture, and architectural wonders as you explore the nearby attractions. At Rixwell Old Riga Palace Hotel, we strive to create a truly memorable stay for our guests. Our attentive and friendly staff is always on hand to cater to your every need, ensuring your comfort and satisfaction throughout your visit. Uncover the hidden charm of Riga and experience the perfect blend of relaxation and sightseeing at Rixwell Old Riga Palace Hotel. Stay with us and embark on a journey of timeless elegance and unforgettable memories.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Conference facilities
Banquet room
Baggage storage
Wifi
Bar / lounge
Breakfast buffet
Car hire
Taxi service
Meeting rooms
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Shoeshine
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Room features
Air conditioning
Housekeeping
Safe
Telephone
Minibar
Electric kettle
Flatscreen TV
Bath / shower
Wardrobe / closet
Iron
Private bathrooms
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Classic
Quiet
Languages Spoken
English, Russian, Latvian
Location
8/10 Minsterejas Street, Riga 1050 Latvia
Rixwell Old Riga Palace Hotel
Getting there
Great for walkers
Grade: 100 out of 100
100
Riga Airport
5.4 mi•
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Rental Cars
221 Restaurants
within 0.3 miles
1498Reviews23Q+A100Room tips
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I stayed several times in Riga, and this was the worst experience (and I didn't stayed earlier in Kempinski :)). The hotel is in good location in the very Old Town, and that's it. They boast about 4 stars, but they really worth two (ok, three). This hotel really needs some renovation and improvementand not in design but in elementary things, especially in the heating and other facilities. The first room they gave me was pretty cold, with not working heating in the bathroom and loud ventilation, which is impossible to turn off (it is in all the hotel, but in other rooms it is not so loud). When I asked for another room, they offered me 6th floor in the attic with complicated low ceiling/roof and cold as well. After all I stayed in the first floor (thanks to receptionist, they found it!), room a bit more spacious, because all the rooms are very small with tiny shower cabin. It was room with a view to garbage containers, but that was really best choice from free apartments, and one can not look through the window, better to take a stroll in Riga. The price is really ok, but the conditions require to be more attentive to the guests. But the breakfast was really good, and that is another good side. …
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Date of stay: November 2023Trip type: Traveled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Janis Vinerts, General Manager at Rixwell Old Riga Palace Hotel
Responded 4 weeks ago
Dear VaidasJ_12 Thank you for taking the time to share your detailed feedback about your recent stay with us. We genuinely appreciate your honesty, and we apologize for the challenges you encountered during your visit. We're sorry to hear about the issues with heating, ventilation, and the room conditions. Please rest assured that we take these concerns seriously, and we will address them promptly to ensure a more comfortable experience for our guests in the future. Your comments regarding the room choices and view are duly noted. On a positive note, we're glad you enjoyed the breakfast, and we appreciate your acknowledgment of our pricing. We value your feedback as it provides us with valuable insights for improvement.Agnese Deicmane Quality specialist
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Fairly decent hotel, breakfast isnt the best if you enjoy a decent fry in the mornings forget it. Latvians are not tge friendliest people, not like Irish people so quite different to get used to. I really enjoyed my stay and Riga and this hotel,the city has si much to offer and lots of history, great architecture and culture. The only thing that let the place down is the unfriendly manner of the latvian people. Kare Ireland
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Date of stay: August 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Jānis Vīnerts, General Manager at Rixwell Old Riga Palace Hotel
Responded Sep 5, 2023
Dear Kare, Thank you for taking the time to share your feedback about your stay in Riga and at our hotel. We appreciate your honest comments. We're glad to hear that you enjoyed your stay in the city and had a positive experience at our hotel. Riga indeed has a rich history, beautiful architecture, and a vibrant culture to explore. We understand that cultural differences can sometimes impact interactions, and we appreciate your understanding in this regard. Friendliness and cultural norms can vary from place to place, and it can take some time to adjust to different social dynamics. Your feedback about breakfast is noted, and we will consider ways to enhance our breakfast offerings to better accommodate all guests. Thank you for choosing our hotel and for sharing your experience. We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable stay.Agnese Deicmane Quality specialist
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Me and my wife had prebooked a double room with a/c and minibar at this hotel and had also mentioned that we are senior citizens and I am a physically handicapped person. But they didn't consider this and gave a room in 5th floor without a/c. They made us pay the full amount for our stay as we booked earlier before checkin itself. When we entered the room we found out the ac was not working and the mini bar was not there, then we complained and requested for change of room but they said there was no room available and they kept a pedestal fan for 2 days, as we were tired and elderly with a physically handicapped person we had to compromise for that day. Second day also they dint bother to change our room.as we had made the payment in advance we dint have any other option. During our check out we mentioned about their poor service and requested to do some compensation but they dint bother. We think they took advantage of our situation and really felt so insulted.…
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Date of stay: August 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: If possible do not pay your room rent before Check -in
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Jānis Vīnerts, General Manager at Rixwell Old Riga Palace Hotel
Responded Aug 30, 2023
Dear Joyarakkal, I want to extend my deepest apologies for the poor experience you had during your stay at our hotel. Your feedback is essential, and we are deeply sorry that we did not meet your expectations, especially given your special circumstances as senior citizens and with a physically handicapped person. It is inexcusable that you were not provided the room type you booked and that the air conditioning and minibar were not in working order. We understand how frustrating and uncomfortable this must have been for you, and we deeply regret that you were not offered a suitable solution during your stay. We take your comments seriously, and we will use this feedback to improve our services and ensure that such issues do not recur in the future. I assure you that your experience is not reflective of our usual standards of service and guest satisfaction. If you would consider giving us another chance in the future, please do not hesitate to contact us directly so that we can personally ensure your stay is comfortable and up to the standards you expect and deserve. Once again, please accept our sincerest apologies for the inconvenience and frustration you experienced during your stay with us. We hope to have an opportunity to regain your trust.Agnese Decimane Quality specialist
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel is a little run down. Decent location but it's not on a nice block. If you stay one or two blocks to the north, you're in a great spot. This block feels neglected. Still, a short walk from most sites of interest. Close to the bus and train stations.
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Date of stay: June 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
One big disappointment: -Detailed arrangements pre arrival for accessibility for disabled family member not met on arrival and not rectified during stay -Fire escape partially blocked on 6th floor -Aircon not working and no staff member was able to open our windows -Breakfast was poor, the rooms dated and poorly equipped-not at all like the photos on web sites. -but the stay was not cheap and no one cared and the hotel has yet to reply to my complaint
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Date of stay: June 2023Trip type: Traveled with family
Value
Location
Service
Room Tip: How did this hotel ever get 4 *?
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Tired and shabby Hotel which has seen better days. Visited with a group as part of a regional tour with Exodus. Rooms are cramped and grimy. Carpet was well worn and felt dirty. Bed ok but pillows were lumps of foam! Smallest shower I have ever seen. I’m slim but could not bend down in it! Breakfast extremely poor with no fresh fruit or basics like yogurt. This hotel just churns a steady stream of tourists who probably wouldn’t rebook. Good location close to the river and old down.
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Date of stay: June 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Steps, steps and more steps! Not a friendly place for those with mobility problems. The rooms range form large comfortable and dark to tiny cramped and dark. All available space has been utilized, there is an extension that is acceptable but still only accessible via steps. Some rooms are located on the fire escape stairs (Numbers ending in '16') they are outside the fire safety zone and were once cleaners store rooms. The hotel has lifts but there are still steps to negotiate. Breakfast was good in the below ground dining room and the location was also good
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Date of stay: April 2023Trip type: Traveled solo
Value
Location
Room Tip: Do not accept rooms ending in '16'
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We needed accommodation for one night, close enough to bus station and this hotel looked nice. We arrived from airport by buss No 22, bus stop is not too far from hotel. Building looks ugly from outside, but nice and cozy inside. There was everything in room what you need for 1 night: comfortable double bed, large flat TV, water kettle with coffee and minibar. Our room had very small window. We missed more hangers, there was only 2 pieces. Unfortunately floor heating was not in order in bathroom. Breakfast was like in typical 3* hotel, but this hotel has 4*.
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Date of stay: March 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Budget hotel near the central market with bus stop to and from the airport nearby, rooms are basic on the small side Hotel does not have bar . Breakfast was very good with excellent choice from hot and cold.food The staff were very helpful lent an unbrella as it was snowing. I would recommend this hotel.
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Date of stay: December 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Terrible base and music noise from hotel restaurant which they rent to outside parties. Nothing mentioned upon booking about such noise possibility. I would not have booked such, being lousy sleeper and on holiday. We were not the only only ones suffering the issue. People at reception same time with same problems (even with children along). Have been in this hotel before but will NOT come again!!
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Date of stay: December 2022Trip type: Traveled as a couple
Value
Location
Service
Room Tip: If you mind noise at night and would like good night sleep, this is not your choice.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
$51 - $70 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
old riga palace hotel riga
FORMERLY KNOWN AS
Wellton Old Riga Palace Hotel
LOCATION
LatviaRiga RegionRiga
NUMBER OF ROOMS
116
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Claim Your ListingRIXWELL OLD RIGA PALACE HOTEL $55 ($̶9̶6̶) - Updated 2023 Prices & Reviews - Latvia
Frequently Asked Questions about Rixwell Old Riga Palace Hotel
Which popular attractions are close to Rixwell Old Riga Palace Hotel?
Nearby attractions include OldTown Archery Riga (0.2 miles), Old City Riga (Vecriga) (0.2 miles), and Jauniela (0.3 miles).
What are some of the property amenities at Rixwell Old Riga Palace Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a lounge.
Which room amenities are available at Rixwell Old Riga Palace Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Rixwell Old Riga Palace Hotel?
Guests can enjoy free breakfast and a lounge during their stay.
Is parking available at Rixwell Old Riga Palace Hotel?
Yes, paid private parking nearby is available to guests.
What are some restaurants close to Rixwell Old Riga Palace Hotel?
Conveniently located restaurants include Two More Beers, Easy Wine & Easy Pizza, and Belgian Beer Cafe Bon Vivant.
Does Rixwell Old Riga Palace Hotel have airport transportation?
Yes, Rixwell Old Riga Palace Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Rixwell Old Riga Palace Hotel located near the city center?
Yes, it is 0.2 miles away from the center of Riga.
Are any cleaning services offered at Rixwell Old Riga Palace Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Rixwell Old Riga Palace Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Rixwell Old Riga Palace Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.