...The only thing that attracts tourists here is the location of the hotel...

...Good points - Beachfront location and within walking distance to the main town area with shops, bars and restaurants...

Good place with excellent location next to the beach...

Fantastic service, location, sea view, nice breakfast...

Overall a good stay, the location of the hotel is perfect for our family...

...Very pleasant stuff, good location...

...The location at the beach and still being close to the town made it very enjoyable and relaxing.The sound of the waves could be heard from the room...

...The balcony with sea view is pleasant, and the breakfast is very varied and of good quality...

Warm room, very hard and uncomfortable bed, no light stopping curtains - you’ll wake up early here...

...Before arrival I booked prosecco with fruits to our room and also wrote the name with birthday wishes...

...Comfortable rooms and big bed size...

...Very pleasant stuff, good location...

...The room is outdated and does not match the photos on their website (see my photos...)...

We booked a room with a side view of the sea, when we arrived at the hotel we went to the room, but it was very hot in the room and there was no air... The employee who came to us claims that this room we lived in was rented for a year and they have not managed to install an air conditioner in it...

...Excellent breakfast with lots of options Great burgers and cocktails at the beach bar Spacious room with a huge comfortable bed... The curtains in our room were hanging off the poles meaning they wouldn’t close properly... Two people we were travelling with complained as their rooms were too small to even fit their cases in... We ordered room service for lunch one day and it was very sub standard, likewise the Italian meal was sub standard...

We booked executive suite very early- in January and wrote comment : please provide room in higher floor, but...nobody care about... About the room: uncleaned stains on the furniture, old bathroom and old staircase when you don't get the elevator really don't create a good image of the hotel...

...This room is not worthy of the name of standard, more like an economy room because of the discomfort I had to hear all night...

Warm room, very hard and uncomfortable bed, no light stopping curtains - you’ll wake up early here...

...Was it really so difficult to prepare it and deliver with breakfast in the room... I tried to call Room service to ask someone to clean it... After putting sign, please clean the Room, Glass wasnt properly cleaned up and smaller and bigger pieces were still on the balcony...

...Before arrival I booked prosecco with fruits to our room and also wrote the name with birthday wishes...

...Very high price for accommodation, the interior and it’s quality are from 2000s... After all that, they sent us to a wrong room, not Deluxe and was very unhappy to change it to what I was paid for...

Ist was a great stay in the hotel, rooms are large and enough space for luggage, etc, mattress excellent, cleaning perfect, mini bar with a good choice, breakfast excellent with everything you could wish!...

Reserved this hotel for my mom's birthday celebration. Staff was amazing, rooms looked clean and nice and spa facilities were great!...

...For those 5 days, we never got clean sheets, and it's a 5 star hotel!!!...

...Bedroom carpet is filthy, heating generators on a roof outside the bedrooms, going on and off throughout the night...

...The phone at the room wasn't working, we informed the reception, the employee came to fix it at 8p.m. (least thing you want in the evening is an extra stanger in your room)...

...Comfortable rooms and big bed size...

...I was disappointed in the size and quality of the room. When I reserved the room, the room in the pictures was bigger ... We chose a larger room because we were with a child and therefore paid more... I definitely recommend that you should warn about the dimensions of the deluxe room in the future and maybe renovate them a bit, because ours was old and not very good condition...

Booked a specia Executive Suite room for my wife's birthday... Arrived at the room, the room is not decorated no champagne, no flower, no balls... The receptionist said that they make out a room from 15:00 to 17:00... The room was dirty, dust everywhere, incomprehensible stains on the ceiling, stains on the sofas...

...Breakfast rich in variety, tasty, from 7:30 till 11 a.m. Room spacious and warm, sea view...

...On the other hand, the price is very high for the service, and I find it hard to believe that the hotel is really 5-star...

...Such primitive behavior to a customer who spends a lot of money in a tourist place is not acceptable...

...They charge extra for some parts of the spa, and other hotels nearby include this for free... There are far better spa hotels in the area...

...The spa is more like a leisure centre than a spa, not relaxing at all, has broken sun beds etc... Compared to other 5 star hotels we have stayed in this does not hit the mark especially for the price you pay to stay here...

...I don't think that this situation has been resolved properly, if I had known that I would be enjoying my vacation with a view of the parking lot, I could have chosen a cheaper number instead of paying for what I didn't get...

...Parking is way too expensive and it's difficult to find a place on the street...

...The prices in View restaurant not affordable; for example : steak cost 65 Eur!... The price for sunbeds, drinks and meals in legendary Plage Beau Rivage less then in Jurmala:) It's amazing:)...

...This room is not worthy of the name of standard, more like an economy room because of the discomfort I had to hear all night... In general, this hotel does not meet the conditions of 5 stars, too retro and tired...

...I have paid for the gift voucher and replied in the email that I have paid. On arrival date, receptionist asked to pay for the whole stay + prosecco... I told that I already paid, she apologized, but my friend already heard, so it wasn't the surprise anymore for her... And the most "funny" thing is check out as I was told to pay for prosecco once again, they offered me to deduct amount from my deposit!!!!... I told that I paid already, I don't know why they can't see in the system...

...Very high price for accommodation, the interior and it’s quality are from 2000s... After all that, they sent us to a wrong room, not Deluxe and was very unhappy to change it to what I was paid for... Massages were ok, breakfast also (despite they spilled a drink to my phone), but overall - totally not my recommendation, it’s a waste of money...

This Hotel is not 5 * hotel for people who are travelling in Europe... Please dont buy the somewhere cheap, get proper Latvian farmer stuff, which is with taste, not water culture...

The staff is not friendly at all, only in the lobby bar. Spa can't be recommended, poor service as it's all about grabbing money and getting customers out as soon as possible... It was a pretty miserable 5-day experience... For those 5 days, we never got clean sheets, and it's a 5 star hotel!!!...

Reserved this hotel for my mom's birthday celebration... Breakfast was included with the stay and was good!...

15 euro per night parking. 50 euro a night deposit for the mini bar... 25 euro a night to park outside the door...

...I came here spend money not to catching the waitress. You have all my personal info , why you need 50 eur deposit?...

...The bathrobes for small children are way too big (we asked for smaller ones - the staff informed, that those are the smalest the hotel have)...

...Morning coffee was delayed 20min otherwise was okey. Crew was very friendly .Pillow menu was super good and for free 😁 Nice sea view restorant...

...We chose a larger room because we were with a child and therefore paid more...

Booked a specia Executive Suite room for my wife's birthday...

...The SPA has caught up with the times, the showers start at the push of a button, but do not stop automatically...

...I tried to call Room service to ask someone to clean it...

Ist was a great stay in the hotel, rooms are large and enough space for luggage, etc, mattress excellent, cleaning perfect, mini bar with a good choice, breakfast excellent with everything you could wish!...

...For those 5 days, we never got clean sheets, and it's a 5 star hotel!!!...

...Staff was amazing, rooms looked clean and nice and spa facilities were great!...

...Arrived at the room, the room is not decorated no champagne, no flower, no balls...

...Swimming pool and jacuzzi should be cleaned more often...

...The balcony with sea view is pleasant, and the breakfast is very varied and of good quality. On the other hand, the price is very high for the service, and I find it hard to believe that the hotel is really 5-star...

...We call the reception, they promise to send the master immediately, we wait, after two repeated calls the master finally arrives... We understand that no solution has been found and repeatedly call the reception several times, where initially no one even tries to find a solution... In the end, we are told that someone will take us to another number...

...Negative points - The service was very hit and miss some staff couldn’t do enough for you, others had no idea what they were doing. We went for a meal in the Italian restaurant and it was the worst service we have ever experienced... We ordered room service for lunch one day and it was very sub standard, likewise the Italian meal was sub standard...

...The SPA has caught up with the times, the showers start at the push of a button, but do not stop automatically...

...All the staff (on reception, waiters in the restaurant, housekeeping, etc.)... There are many public places in the hotel where you can sit and chat with the company... If we are in Jurmala again, we will definitely return to this hotel!!...

...Cold and unprofessional staff, many of them without the required training needed to work in a five star hotel...

...The bad side is that hotel doesn't show any simpathy to loyal customers...

...A man who was the manager came to the next table... The family was having many ordered lunches with their children...

...2) Multiple times i reminded staff to organise us transfer with baby seat mentioning that baby is still small... Was it really so difficult to prepare it and deliver with breakfast in the room... I booked this surprise in advance and only after reminding it to the Reception on afternoon i got some bottle and half dry fruits on the plate... I tried to call Room service to ask someone to clean it...

...Before arrival I booked prosecco with fruits to our room and also wrote the name with birthday wishes. The same date receptionist called me to ask the time of arrival and I have asked if everything is clear with my prosecco order?... She told me, that she can't see it and asked me to pay online gift voucher and write in comments - prosecco, I did it and also wrote once again the name of my friend (moreover, I told on the phone that it will be my friend birthday and told the name)... I have paid for the gift voucher and replied in the email that I have paid... I told that I already paid, she apologized, but my friend already heard, so it wasn't the surprise anymore for her... in 5 minutes, lady came and gave us the ordinary pillows, what was already on our beds... Once again I called to reception and was told that they do not have number 2 and offered me another option... That's strange, that it took 1 hour to get the pillow, but not exactly what I wanted, so I think you shouldn't leave pillow menu, if you could not provide the pillows...

...Massages were ok, breakfast also (despite they spilled a drink to my phone), but overall - totally not my recommendation, it’s a waste of money...

The staff is not friendly at all, only in the lobby bar... The only service that can be recommended is from a new employee who is a masseuse from Thailand who is working there on a trial basis... For those 5 days, we never got clean sheets, and it's a 5 star hotel!!!...

...But I would especially like to note the excellent work of the staff. Very kind and responsive attitude to the hotel's customers...

...Although the staff could improve in all places - starting from the arival greeting (no one offered the greeting drink, though the employee was standing there, some people took the drinks themself), finishing in the lobby bar. The bathrobes for small children are way too big (we asked for smaller ones - the staff informed, that those are the smalest the hotel have)... The phone at the room wasn't working, we informed the reception, the employee came to fix it at 8p.m... Plenty of place to grow in customer service...

...Morning coffee was delayed 20min otherwise was okey. Crew was very friendly .Pillow menu was super good and for free 😁 Nice sea view restorant...

...The hotel staff were kind, responsive, polite... they ironed the clothes, because other irons were no longer available...

Booked a specia Executive Suite room for my wife's birthday... The receptionist said that they make out a room from 15:00 to 17:00...

...The spa is excellent , sea water in pool was warm, sauna was amazing.gym also new. Breakfast rich in variety, tasty, from 7:30 till 11 a.m. Room spacious and warm, sea view... There is free parking in hotel territory...

...Very pleasant stuff, good location... Swimming pool and jacuzzi should be cleaned more often...

We enjoyed our stay at your hotel tremendously... Most of all however we enjoyed the friendliness of the staff...

The hotel is very well located, just 5 minutes from Majori (Jurmala) train station and on the beach with direct access... The balcony with sea view is pleasant, and the breakfast is very varied and of good quality... On the other hand, the price is very high for the service, and I find it hard to believe that the hotel is really 5-star...

...Wonderful hotel right on the Baltic Sea with a private beach. Breakfast with a large selection for every taste, you can have breakfast on the track with stunning sea views... There are many public places in the hotel where you can sit and chat with the company... If we are in Jurmala again, we will definitely return to this hotel!!...

...They charge extra for some parts of the spa, and other hotels nearby include this for free... There are far better spa hotels in the area... The only upside on this hotel is the placement on the beach and sun beds included...

...The SPA has caught up with the times, the showers start at the push of a button, but do not stop automatically...

...Good points - Beachfront location and within walking distance to the main town area with shops, bars and restaurants. Excellent breakfast with lots of options Great burgers and cocktails at the beach bar Spacious room with a huge comfortable bed... The spa is more like a leisure centre than a spa, not relaxing at all, has broken sun beds etc...

...The price for sunbeds, drinks and meals in legendary Plage Beau Rivage less then in Jurmala:) It's amazing:)...

...The family was having many ordered lunches with their children...

We had an Excelent stay 2013 july.we enyoyed the delivous food..the cocktails and the ptivat beach... We slept very well and had a really great time...

...Was it really so difficult to prepare it and deliver with breakfast in the room. I booked this surprise in advance and only after reminding it to the Reception on afternoon i got some bottle and half dry fruits on the plate... I tried to call Room service to ask someone to clean it...

...Before arrival I booked prosecco with fruits to our room and also wrote the name with birthday wishes... On arrival date, receptionist asked to pay for the whole stay + prosecco... When we entered the room, we found some fruits (some of the fruits was unripe) and prosecco...

...Massages were ok, breakfast also (despite they spilled a drink to my phone), but overall - totally not my recommendation, it’s a waste of money...

We got a lot of positive emotions while relaxing at this hotel... Very kind and responsive attitude to the hotel's customers...

15 euro per night parking. 50 euro a night deposit for the mini bar...

...A room with one seperate bedroom is also very good, extra big and comfortable bed, sea view and sound... The bathrobes for small children are way too big (we asked for smaller ones - the staff informed, that those are the smalest the hotel have)...

Room included spa area is more like swimming center with two saunas. Morning coffee was delayed 20min otherwise was okey... Crew was very friendly .Pillow menu was super good and for free 😁 Nice sea view restorant...

...We chose a larger room because we were with a child and therefore paid more... The hotel staff were kind, responsive, polite... they ironed the clothes, because other irons were no longer available...

Booked a specia Executive Suite room for my wife's birthday...

...The spa is excellent , sea water in pool was warm, sauna was amazing.gym also new. Breakfast rich in variety, tasty, from 7:30 till 11 a.m. Room spacious and warm, sea view... There is free parking in hotel territory...

...Very pleasant stuff, good location... Swimming pool and jacuzzi should be cleaned more often...

We enjoyed our stay at your hotel tremendously... The location at the beach and still being close to the town made it very enjoyable and relaxing.The sound of the waves could be heard from the room...