Avoid at all costs. Not customer friendly, scam. Admin Took the money but didnt provide any help to somebody who is visiting for the first time after a long haul flight. Unsafe and needs to be monitored , as visitors are left at danger of homelessness and sleeping on street
It is advertised as apartment with sauna but actually it is not included! And I could not find this information anywhere during booking process, only after check in, it costs 15 euro per hour! - bad neighborhood - uncomfortable sofa bed only - dirty - windows cannot be opened - telefon box outside is very bright at night, it's changing colors and very annoying - 95% Russian channels available only on TV - host was very fast during check-in, wanted to finish as soon as possible - payment only in cash and got no receipt, Cop or any confirmation. It's not something I should ask
The experience of booking was terrible, the hotel sells more rooms than it has, absolute and utter incompetence. The room were booked via booking portal, the property said that the booking was not paid for. After the proof was sent by email, that the room is paid for we received a call, in arrogant tone, that the room was not paid for and sold to another customer. Multiple calls did not help, as they said they would look into it and call back, instead, they just cancelled the reservation via booking portal. No apology for the stress caused, not even an attempt to mediate and rude all the time on the phone, ignoring all the emails. Obviously not capable to check if the money has been transferred. With such business manners one should not even be selling hot dogs, let alone rooms... Avoide at all costs.…
As I needed a budget accommodation place for a longer period, so choosed Erfolg due to offered price. Hotel is located not in the very centre, just need to walk some 15 min, but from my view it was good. Important also there is a parking in front of the hotel. There is no actual reception, but all the things are very well organized by call and WiFi. I liked that small electronic key attachable to my car keys, so easy any time to get inside hotel and into room. As a single woman I felt safe there. Owner is responsive for any guest question. I used a room with shared bathroom and toilet. Bed was comfortable, linen and towel clean, hot water in shower possible. May be not the best place for romantic couples to stay, the sound isolation between rooms is low. But I was satisfied.
Ideal place for one night stay - adequate to it's price. Clean, quiet, you have absolute privacy. Everything provided, that is necessary - the simpliest things: the bed, the shower, also unlimited WiFi of good speed and self-service of teas and coffees in the morning. The transfer from bus station was provided by hosts because of the arrival at late night - very welcoming attitude. Thanks a lot to Erfolg - sure, I'm staying again in Erfolg apartments, if travelling to Daugavpils again.
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