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Universiteto g. 14, Vilnius 01122 Lithuania
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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$285
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Traveler (727)
Room & Suite (253)
Videos (2)
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A note from Grand Hotel Kempinski Vilnius
Updated 05/24/22

About

#3 of 102 hotels in Vilnius
Location
4.9
Cleanliness
5.0
Service
4.8
Value
4.6
Travelers' Choice
Luxurious and elegant Grand Hotel Kempinski Vilnius is truly a distinctive and individual hotel experience in the very heart of Vilnius. Relax, enjoy and find yourself surrounded by refinement at one of our 96 rooms and suites overlooking spectacular views over the Cathedral Square and Old Town. The hotel features contemporary Le Salon Bar & Lounge, refined and elegant Telegrafas Restaurant, Kempinski The Spa offering relaxation and treatments, 6 fully equipped meeting rooms.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Bicycle rental
Airport transportation
Business Center with Internet Access
Wifi
Hot tub
Indoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Bar / lounge
Restaurant
Breakfast buffet
Breakfast in the room
Special diet menus
Car hire
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Hammam
Massage
Steam room
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Butler service
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Soundproof rooms
Air conditioning
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
Luxury
Languages Spoken
English, Russian, Lithuanian
1007Reviews13Q+A100Room tips
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new_world_travellers wrote a review Aug 2022
London, United Kingdom1216 contributions741 helpful votes
We stayed 2 nights at the Grand Hotel Kempinski in Vilnius. The hotel could be great (nice rooms, excellent breakfast, good spa and excellent location) if it wasn’t let down by terrible service at the reception. We booked the hotel using a well know reservation site but the hotel refused to honour some of the benefits advertised on the site. I travel a lot around the world and this is the first time I experience issues with such arrangements, You would expect a better attitude from a 5 stars property and prestigious hotel brand. This left mixed feelings about our stay and we will probably go elsewhere during our next stay in Vilnius.
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from GrandHotelKempinski Vilnius, Guest Services / Front Office at Grand Hotel Kempinski Vilnius
Responded 1 week ago
Dear Esteemed Guest Thank you for taking the time to review your stay in Grand Hotel Kempinski Vilnius. We do appreciate your honest and detailed feedback. However, we take all feedback very seriously, whether it be positive or negative, therefore we would like to kindly inform you that your comments were noted and this issue will be discussed in a future management meeting. Please kindly be informed that the hotel participates in the Kempinski Discovery loyalty program and the members are entitled to many benefits such as a room upgrade late check out and many experiences. We would like to invite you to become a member of the Discovery loyalty program and enjoy the benefits in the future. Once again thank you for sharing your experience with us and we truly hope that the next time in Vilnius will be flawless. Yours Sincerely, Kai Schukowski General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
JAT77 wrote a review Feb 2022
Birmingham, United Kingdom573 contributions158 helpful votes
+1
Hotel's Favorite
The hotel was brilliant from the moment we arrived and we absolutely loved our stay here. Located approximately 15 mins from the airport by taxi, the hotel is located right in front of the cathedral and within easy walking distance of all the main city sights. We were greeted with a drink and shown to our room. The room was a good size with a great view of the cathedral. It was spotless and had everything we needed. Breakfast was included in our rate which was a real treat. The buffet had a great selection of cold meats, fish, cheeses along with hot choices, cereals and fruit. There was also a menu to order from which was a selection of egg dishes, sweet dishes and caviar at an extra cost. The service in breakfast was so good and the view of the cathedral square was beautiful. We used the pool and sauna on a couple of occasions and were really impressed. The pool is a good size and sauna is really big compared to many hotels that we’ve visited. There was also a steam room and jacuzzi. All in all the hotel was beautiful but that coupled with the friendly and helpful staff, made our stay all the more enjoyable.
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Date of stay: February 2022
Value
Cleanliness
Service
Room Tip: Deluxe Double Room
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from GrandHotelKempinski Vilnius, Other at Grand Hotel Kempinski Vilnius
Responded Mar 1, 2022
Dear Esteemed Guest, Thank you very much for staying at the Grand Hotel Kempinski Vilnius and for taking the time to share your experience with us. It is our true pleasure and a real motivator to learn you had an enjoyable experience with us throughout the entire stay. We are looking forward to welcoming you back to our beautiful city Vilnius and its Grand Hotel Kempinski Vilnius soon. Yours Sincerely, Kai Schukowski General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jean Felipe L wrote a review Jul 2022
Sao Paulo, SP120 contributions157 helpful votes
Finishing off my trip of the Baltics in Vilnius, I was very positively surprised by how courteous and polished the service at this hotel was. I do believe the suites have an unusual layout and that the bed is very soft for most people’s liking. However it is hard to ignore the many positives of this property, ranging from its Central location to the service in the restaurants, common areas and check-in desks. Most definitely a very good and solid choice.
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Date of stay: June 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from GrandHotelKempinski Vilnius, Other at Grand Hotel Kempinski Vilnius
Responded Jul 10, 2022
Dear Esteemed Guest, It is our absolute pleasure to learn through your very positive recent journey with us and we are extremely happy to hear our team of hoteliers has proven you to deliver the very true Kempinski experience. Your top satisfaction is indeed the best praise for the efforts and passion we bring to hospitality. In the meantime, we will be delighted to welcome you again at Grand Hotel Kempinski Vilnius next time your travels bring you back to our capital city - Vilnius. Sincerely Yours, Kai Schukowski, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Karl W wrote a review Jul 2022
Dublin, Ireland8 contributions11 helpful votes
We went for a coffee. But in entering the lobby we saw a table of young, well dressed local women having afternoon tea. I wasn't well dressed..I was on holidays! , my kids were dressed like kids! So my wife decided that we would do the same. So we ordered the same. Kempinski is a wonderful, elegant brand, we have stayed with them and enjoyed them many times. So I hoped for greatness! No! We were told..After a check with the kitchen (...this was unique in my life) ...that it would " take too long to 'make' and put each cake and items in the plate and the chef refused". Instead we had a coffee and ordered chips for the kids, where 17 rectangular shaped fried potatoes were inserted, vertically in a small cup and Inhaled by two infants in one breath! The exotic way the chips were delivered indicated to me that time would be spent on confusing us with style vs volume where the profit on potatoes is good, but as for the afternoon tea, this fine brand just couldn't be bothered picking up the miniature cakes in the display and placing them on ceramic. I was asked later if everything was OK. I replied a simple and obvious 'No'.... 'ok' was the response.! It was a fun life experience but tut tut Kempinski! You normally are 100% . Shame ;)
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Date of stay: July 2022Trip type: Traveled with family
Room Tip: If you're familiar with Kempinski, this one will dissapoint. If not, it's OK.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from GrandHotelKempinski Vilnius, Other at Grand Hotel Kempinski Vilnius
Responded Jul 10, 2022
Dear Esteemed Guest, Thank you for taking the time to review your stay in Grand Hotel Kempinski Vilnius via TripAdvisor.com. We take all feedback very seriously, whether it be positive or negative, therefore please be kindly informed that your comments were noted and will be discussed in a future management meeting. Thank you once again for your honest feedback and we look forward to welcoming you back in the near future. Yours Sincerely, Kai Schukowski General Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Gerda Laur wrote a review Jul 2022
1 contribution
I want to give special thanks to the manager Tomas. He made our stay great. The customer service is very professional, thanks to Tomas, nothing was missing during our stay, everything was thought out down to the last detail. I sincerely recommend staying at Grand Hotel Kempinski Vilnius if you want to experience what quality and excellent service means. Exceeded our expectations several times over. Thanks again, best wishes to all the staff and especially Tomas, and good luck at work!
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Date of stay: July 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from GrandHotelKempinski Vilnius, Other at Grand Hotel Kempinski Vilnius
Responded Jul 4, 2022
Dear Esteemed Guest, Thank you very much for staying at the Grand Hotel Kempinski Vilnius and for taking the time to share your experience with us. It is our true pleasure and a real motivator to learn you had an enjoyable experience with us throughout the entire stay. We are looking forward to welcoming you back to our beautiful city Vilnius and its Grand Hotel Kempinski Vilnius soon. Yours Sincerely, Kai Schukowski General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Eimantas B wrote a review Jun 2022
Vilnius, Lithuania3 contributions1 helpful vote
I visited this hotel maybe a week ago and acctually I’m not usually writing reviews about the hotels but this hotel was just fabulous and I just have to reccomend it to others. Everyone is so kind here and real proffesionals of them job. So just visit this hotel and you will not regret it
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Date of stay: June 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from GrandHotelKempinski Vilnius, Other at Grand Hotel Kempinski Vilnius
Responded Jun 19, 2022
Dear Esteemed Guest, It is our absolute pleasure to learn through your very positive recent journey with us and we are extremely happy to hear our team of hoteliers has proven you to deliver the very true Kempinski experience. Your top satisfaction is indeed the best praise for the efforts and passion we bring to hospitality. In the meantime, we will be delighted to welcome you again at Grand Hotel Kempinski Vilnius next time your travels bring you back to our capital city - Vilnius. Sincerely Yours, Kai Schukowski, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Evelina A wrote a review Jun 2022
2 contributions
I have stayed in Grand Hotel Kempinski Vilnius a few times and let me tell you they never disappoint!!! The staff truly goes above and beyond to satisfy their guests and the food was simply delicious! Definitely coming back for breakfast at their summer terrace!
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Date of stay: June 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from GrandHotelKempinski Vilnius, Other at Grand Hotel Kempinski Vilnius
Responded Jun 19, 2022
Dear Esteemed Guest, Thank you very much for staying at the Grand Hotel Kempinski Vilnius and for taking the time to share your experience with us. It is our true pleasure and a real motivator to learn you had an enjoyable experience with us throughout the entire stay. We are looking forward to welcoming you back to our beautiful city Vilnius and its Grand Hotel Kempinski Vilnius soon. Yours Sincerely, Kai Schukowski General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dovile G wrote a review Apr 2022
Norway2 contributions
I spend a few nights in this beautiful property and I was pampered from the minute I arrived. The saff was just perfect in all the outlets I used I was surrounded by most professional and kind staff members. Thank you very much I looking forward to return wey soon! 😀
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Date of stay: April 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from GrandHotelKempinski Vilnius, Other at Grand Hotel Kempinski Vilnius
Responded Apr 18, 2022
Dear Esteemed Guest, It is our absolute pleasure to learn through your very positive recent journey with us and we are extremely happy to hear our team of hoteliers has proven you to deliver the very true Kempinski experience. Your top satisfaction is indeed the best praise for the efforts and passion we bring to hospitality. In the meantime, we will be delighted to welcome you again at Grand Hotel Kempinski Vilnius next time your travels bring you back to our capital city - Vilnius. Sincerely Yours, Kai Schukowski, General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Monika V wrote a review Feb 2022
Vilnius, Lithuania11 contributions
I stayed there with my friends for their birthday and everything was just amazing. They welcomed us with a welcome drink, showed us the rooms and we even got a birthday present with some delicious sweets and a card. We enjoyed the spa, got amazing massages and then ate a delicious dinner at the hotels restaurant. Breakfast was amazing as well. Definitely would recommend the hotel to other people. Thank you!
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Date of stay: February 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from GrandHotelKempinski Vilnius, Other at Grand Hotel Kempinski Vilnius
Responded Mar 1, 2022
Dear Esteemed Guest, It is our absolute pleasure to learn through your very positive recent journey with us and we are extremely happy to hear our team of hoteliers has proven you to deliver the very true Kempinski experience. Your top satisfaction is indeed the best praise for the efforts and passion we bring to hospitality. In the meantime, we will be delighted to welcome you again at Grand Hotel Kempinski Vilnius next time your travels bring you back to our capital city - Vilnius. Sincerely Yours, Kai Schukowski, General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jess D wrote a review Feb 2022
2 contributions
I have been in this hotel several times and I can tell you that they are improving everywhere. One of the best in Europe. From the moment doors open you can feel positive atmosphere around and they are dogs friendly! Feels like home every time. Congrats to the Team!
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Date of stay: February 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from GrandHotelKempinski Vilnius, Other at Grand Hotel Kempinski Vilnius
Responded Mar 1, 2022
Dear Esteemed Guest, It is our absolute pleasure to learn through your very positive recent journey with us and we are extremely happy to hear our team of hoteliers has proven you to deliver the very true Kempinski experience. Your top satisfaction is indeed the best praise for the efforts and passion we bring to hospitality. In the meantime, we will be delighted to welcome you again at Grand Hotel Kempinski Vilnius next time your travels bring you back to our capital city - Vilnius. Sincerely Yours, Kai Schukowski, General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$223 - $322 (Based on Average Rates for a Standard Room)
LOCATION
LithuaniaVilnius CountyVilnius
NUMBER OF ROOMS
96
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Frequently Asked Questions about Grand Hotel Kempinski Vilnius
Which popular attractions are close to Grand Hotel Kempinski Vilnius?
Nearby attractions include Insight Out Escape Room (0.2 miles), Money Museum of the Bank of Lithuania (0.2 miles), and St John's church (0.2 miles).
What are some of the property amenities at Grand Hotel Kempinski Vilnius?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Grand Hotel Kempinski Vilnius?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Hotel Kempinski Vilnius?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Grand Hotel Kempinski Vilnius?
Yes, paid private parking nearby and paid public parking on-site are available to guests.
What are some restaurants close to Grand Hotel Kempinski Vilnius?
Conveniently located restaurants include Pachamama Dinner Club, D'eco Bar & Restaurant, and Cat Cafe Kačių Kavinė.
Are there opportunities to exercise at Grand Hotel Kempinski Vilnius?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Grand Hotel Kempinski Vilnius have airport transportation?
Yes, Grand Hotel Kempinski Vilnius offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Grand Hotel Kempinski Vilnius located near the city center?
Yes, it is 0.8 miles away from the center of Vilnius.
Are any cleaning services offered at Grand Hotel Kempinski Vilnius?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Hotel Kempinski Vilnius offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.