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Narutis Hotel

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454 Reviews from our TripAdvisor Community

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Showing 239: English reviews
Hellerup, Denmark
Reviewed 3 weeks ago via mobile

I had a one night stay at this hotel as part of a business trip. The room was clean and decorated with a classic touch. The hotel has mad an effort to give the rooms a touch of luxury. However, the hotel falls through on two things: 1) the shower head was clogged and the bathroom was large but not...

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Helpful?
Thank sorenalexander
Mantas V, Front Office Manager at Narutis Hotel, responded to this review

Dear sorenalexander, Thank You for your review and for being our guest recently. We would like to thank You for the special comments regarding the shower head and the breakfast food, those will not be left unnoticed as we do our best to meet all of our guests expectations. For your next visit with us, I would recomend to use...

Reviewed 4 weeks ago via mobile

Currently staying in this hotel for the next few days. Quite disappointed, room is just way too small. Bathroom very outdated, run down, and dosnt even have shower gel or shampoo. How does it claim to be a 5 star!? Only positive is a nice lobby area and location, but would look for a different 5 star hotel here in...

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Helpful?
1Thank Badger789
Mantas V, Director of Sales at Narutis Hotel, responded to this review

Dear guest, thank You for Your comments. Unfortunately we cannot see in which room You are staying, from the description it would seem likely that it is our Single room. We definitelly recommend our guests to book our Classic or higher category rooms if they stay for longer periods, as these rooms are larger. Please accept our apologies if You...

Chicago, Illinois, United States
Reviewed October 30, 2016 via mobile

We stayed 5 nights in this property and loved every minute. The hotel is located in the Old Town district on a quiet, smaller street with little auto traffic. It is a short walk from the Grand Duke's Palace and the Cathedral and near many restaurants and coffee bars. Our room was quiet, spacious and extremely comfortable. The staff is...

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Helpful?
Thank Jim S
Mantas V, Front Office Manager at Narutis Hotel, responded to this review

Dear Jim S, Thank you so much for your wonderful review and comments. The staff is gratefull for the nice words about them. For Your next visit You should try our SPA services, to have a rest after a long day Looking forward to welcome you again. Sinceraly Front Office Manager Artūras Katilius

Reviewed October 27, 2016 via mobile

Beautiful place to pop in for a drink. Check out the lobby - it's amazing! Good Lithuanian beer on tap, helpful staff and lounge to die for. There's a nice Lithuanian wheat beer and a darker beer, which is served in most places.

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Helpful?
1Thank Ben L
Mantas V, Front Office Manager at Narutis Hotel, responded to this review

Dear Ben L, Thank You so much for your nice comments regarding the staff and lounge area. For your next visit we do hope to welcome You as the guest in The Narutis hotel as well. Best regards Artūras Katilius, Front office manager

London
Reviewed October 18, 2016 via mobile

Stayed from 15th - 18th October 2016 with my wife for a long weekend get away. Really good looking and stylish hotel right in the centre of the Old Town and ideal for exploring the city. I paid for a a superior room (412) which although quite small was well appointed and smart, we were on the 4th floor facing...

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Helpful?
Thank Graham_B1
Mantas V, Front Office Manager at Narutis Hotel, responded to this review

Dear Graham_B1, Thank you very much for your review and for being our guest. I am glad you have enjoyed our location, breakfast and the room. Thank You for your comments regarding the shower and the staff, those will not be left unnitocied as we wish to meet al of our guests expectations Looking forward to welcome you back. Sincerely,...

Dallas, Texas
Reviewed October 16, 2016

Beware, reservation and agreements not honored. Upon arrival at 6:00pm at the Narutis on Sept 14, 2016 for a 2-night stay we were rebooked to another, inferior hotel. This occurred even though (1) we had paid in full by credit card at time of booking more than a month previous, and (2) the hotel had sent us a “welcome” e-mail...

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Helpful?
Thank Ron and Jeanne B
Mantas V, Director of Sales at Narutis Hotel, responded to this review

Dear Ron and Jeanne, thank You for taking the time to share Your experience. Let me to once again apologise for the delay with refund (we have sent You a direct email with explanation). Let us clarify that the 5+ star hotel (where we had to unfortunately rebook You) is definitelly of the same status, level as our hotel and...

Denver, Colorado
Reviewed October 15, 2016

We two couples stayed here on the third and fourth floors. One couple took the elevator; the the other the stairs. Our room was large with a large bathroom. Beautiful room in an old, updated hotel with excellent bed. Breakfast was an extensive buffet served in the "basement" cellar. Worth a picture! There are many cellar restaurants in Lithuania with...

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Thank 802,064,512
Mantas V, Front Office Manager at Narutis Hotel, responded to this review

Dear reviewer, Thank You very much for your review, we are pleased that You have enjoyed our rooms, breakfast in the cellar restaurant. We look forward to welcome you back. Also for next time I would suggest to You to let us take care of your transfers with our profesional shutle service. Sincerely, Artūras Katilius Fron office manager

Studham, United Kingdom
Reviewed October 14, 2016 via mobile

We spent five days in Vilnius at the Narutis hotel which is in the centre of the old town and in easy walking distance of many restaurants. It is a splendid hotel with lovely flower arrangements in the lobby, which are freshened up regularly. Our room was on floor 5, but the lift only goes up to the 4th floor,...

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Helpful?
Thank Jane J
Mantas V, Front Office Manager at Narutis Hotel, responded to this review

Dear Jane J, Thank You very much for your review. We really apreciate your comments regarding the SPA area, lamp and the tea. All of your comments won't leave unniticed as we wish to require all of our guests needs. Best regards, Artūras Katilius Front Office Manager

Bergen, Norway
Reviewed October 11, 2016 via mobile

My friends and I had a great stay at this hotel. The reception is beautifully decorated with fresh flowers, and the staff is helpful.The only downside was that we had to pay to enter the swimming pool, but it's free if you go between 6 and 9 AM. The hotel picked us up at the airport at the very reasonable...

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Helpful?
Thank Karina P
Mantas V, Front Office Manager at Narutis Hotel, responded to this review

Dear Karina P, Thank you very much for your review and for being our guest. I am glad you have enjoyed our decoration, staff and overall your stay with us. Your comments regarding the SPA will not be unnoticed Looking forward to welcome you back. Sincerely, Artūras Katilius, Front Office Manager

new york
Reviewed October 9, 2016

great location but rooms on upperfloors dont have real elevator access and they dont tell you that when you book. No exercise equipment even though say they do. breakfast was very nice. Staff was helpful but missed cleaning room one night.

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Helpful?
Thank misfit2710
Mantas V, Front Office Manager at Narutis Hotel, responded to this review

Dear misfit2710, Thank You for taking your time and writing a review. We apreciate your comments regarding the mistakes done, as we wish to expect all of guests needs. We do hope to welcome You in the nearest future to see as improved. Best regards, Artūras Katilius Front Office Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Spa
  • Free Breakfast
  • Pool
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Minibar
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Conference Facilities
  • Breakfast Available
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
With charming storybook settings and impeccable service, Narutis Hotel is a premier choice for a Vilnius luxury hotel. Guests will enjoy a full-service spa, fine dining, and great views of Gediminas Castle and the Hill of the Three Crosses. Experience the perfect mix of old world elegance and classic decor blended with modern amenities and services. Enchanting and welcoming, total serenity awaits at Narutis Hotel. ... more   less 

Additional Information about Narutis Hotel

Address: Pilies g. 24, Vilnius 01123, Lithuania
Location: Lithuania > Vilnius County > Vilnius
Price Range: $110 - $161 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Narutis Hotel 5*
Number of rooms: 52
Reservation Options:
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Also Known As:
Narutis Hotel Vilnius
Hotel Style:
#2 Spa Hotel in Vilnius
#7 Luxury Hotel in Vilnius
#11 Business Hotel in Vilnius
#12 Romantic Hotel in Vilnius
#13 Family Hotel in Vilnius
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Questions & Answers

Here's what travelers have asked, with answers from Narutis Hotel staff and other travelers.
2 questions
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Dumfries,Scotland
6 months ago

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Questions? Get answers from Narutis Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Our rooms were on the third and fourth floors, available by elevator and stairs, and inside - away from the street. - opening to the atrium.”
 of 5 bubbles 802064512, Oct 15, 2016 | Read review
“if dont want to walk stairs make sure elevator accessible before book”
 of 5 bubbles misfit2710, Oct 9, 2016 | Read review
“Facing the street which although busy, isn't too loud. Upper floors.”
 of 5 bubbles T9347IDadams, Sep 29, 2016 | Read review
“There are buskers right outside the room if you're overlooking the street (in the summer, anyway) but it adds to the charm!”
 of 5 bubbles RickieJ, Sep 13, 2016 | Read review
“If you want the balcony overlooking the street, ask for Room 213.”
 of 5 bubbles ambulatrix, Aug 17, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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